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All 67 Durham hotels

Extended Stay America - Durham - Research Triangle Park - Hwy 55

2.0 of 5 Hotel   |   4515 North Carolina Hwy 55, Durham, NC 27713 (Formerly Homestead Studio Suites)
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Extended Stay America - Durham - Research Triangle Park - Hwy 55
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Ranked #34 of 67 hotels in Durham
A recent review
5 of 5 stars reviewed 4 weeks ago
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23 people have reviewed this hotel

Traveler rating
    10
    6
    2
    1
    4
See reviews for
5
2
6
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Very pleasant and pleased staff was wonderful and nice the rooms we're very clean and i would recommend them to anyone who would like to stay in a clean environmenton a scale of 1 to 10 they are at 11if you would like to get out for a night and enjoy yourself I would use them.

Was this review helpful? Yes 1
Raleigh, North Carolina
1 review
4 of 5 stars Reviewed February 14, 2014

I arrived at this Extended Stay because I got caught in a snowstorm and this was one of the closest hotels. The facility is very simple and the room ("suite" because it has kitchen appliances) was also simple--but everything except for one lamp worked well. The television was excellent and the Internet access was free. The heating was a bit... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55, responded to this review

Jane - I really appreciate you taking the time to write a review about your experience at our property. I’m delighted to hear that you enjoyed your stay and that my staff offered you excellent service during the severe snow storm going on at that time. I’m also delighted to hear that we were able to assist in keeping you... More

Chapel Hill, North Carolina
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 1, 2014

I was looking for a temporary place to stay kind of longterm (3 weeks) and I usually use Airbnb. I took a chance on the cheapest express deal on Priceline for the area at $22 per night and wound up here. Could not be better. Just off the I-40 right inside Research Triangle Park, it has everything I need. Dropped... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55, responded to this review

I'm extremely delighted to hear that you enjoyed your stay with us and all the amenities we had to offer. I'm also glad that you felt our property was a great value and located in an area that was convenient to your needs. I will definitely share your comments with my staff. They always look forward to feedback from our... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 27, 2013

Just wrote detailed review. Roaches in bathroom, broken door lock, dirty furnitures, dirty stairs, outside property, missing appliances, the only good thing was friendly staff, I was afraid to towels after seeing bathroom conditions. Bath tub and walls were full with scum.

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55, responded to this review

Deepak - I sincerely apologize for the level of cleanliness your experienced during your recent stay at our hotel. Please know, as this hotel's manager, I can assure you that I am taking your comments very seriously and working with the staff to enhance our cleaning services. As well, our staff is currently providing the hotel with a deep clean... More

Raleigh, North Carolina
1 review
4 of 5 stars Reviewed December 6, 2013

We had a rocky start as the toilet draining all night and the heater did not automatically turn on. However, once I mentioned the issues they were resolved immediately. The staff was great. I wish we would have had an oven but we made it work with only a stove. I was with my 6 year old, so safety was... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55, responded to this review

Lori - I sincerely appreciate you taking the time to write a review for our property, and I am delighted to hear that you enjoyed the responsiveness of our staff. While I am sorry that there was an issue with the toilet and heater in your room upon arrival, I am very glad that our team was able to remedy... More

Durham, North Carolina
1 review
4 of 5 stars Reviewed November 27, 2013

I stayed here for one night on a business trip and the room was clean, spacious and the staff was friendly. I was told at check in that if I was not happy with my room to call the front desk and they will take care of the problem. Great customer service! The bathroom did not have a hair dryer... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55, responded to this review

I sincerely appreciate your positive feedback on the experience you had while staying at the Extended Stay America RTP in Durham, NC. We are pleased to read that you found your suite to be clean and comfortable. Our staff strives to provide a great experience for all guests and we are pleased we achieved this goal during your stay. Also,... More

Canonsburg, Pennsylvania
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 27, 2013

We made our reservation at the 4515 Hwy. 55 location and informed them we would not be arriving until after 12am. We arrived at 1:15am only to find the doors locked and NO ONE there ANYWHERE at the front desk! They provided an emergency phone outside for "emergency assistance", only to find that NO ONE picked that up either! We... More

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55, responded to this review

I would like to once again express my sincerest apologies for what you experienced at our hotel upon arrival for your reservation. It is our goal to make sure all of our guest’s experience a "problem free" stay with us. We had an issue with our phone lines the night in question and had the issue fixed immediately the next... More

Durham, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2013

THE staff was very helpful. Quincyhas an exceptional attitude. kelly is very friendly and helpful. Mr. Marco is extreamly professional as a manager.The cleaning staff is very helpful and do an incredable job. The only thing i can see they need is a dishwasher in the rooms. the people at this hotel are very nice and the staff is wonderful.... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55, responded to this review

I sincerely appreciate you taking the time to post a review on TripAdvisor in regards to your stay with us here at the Extended Stay America RTP. Making our guests feel at home is our number one priority, and hearing that we accomplished that mission for you and your family makes my staff and I extremely happy. We are also... More

NC
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2013

We had put the wrong address in the GPS and had to call to get directions. The night clerk was very helpful in getting us there and when she checked us in, she gave us the room we asked for on ground floor. She also told us about the breakfast and linens, ect. When we got to the room, it... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55, responded to this review

I am extremely delighted to hear that you enjoyed your stay at our hotel. Your comments are most sincere, and I will be sure to share them with my staff. We strive to provide a "home away from home" experience to each and every guest that stays with us, and comments such as yours is what keeps us motivated each... More

Fuquay-Varina, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 29, 2013

This hotel is the best value I have ever had. The staff are awesome! Room was clean ... it looked like a model. The bed was so comfortable I didn't want to get out of it. I forgot my toothbrush but they gave me one with toothpaste too. The breakfast items were high quality. The staff always greeted me with... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55, responded to this review

I want to thank you for taking the time to post a review of your stay. It was a pleasure speaking with you personally when you were here, and I'm extremely pleased to read that you enjoyed your stay with us. I've shared your comments with my staff, and they were all delighted that you were pleased with our services... More

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Additional Information about Extended Stay America - Durham - Research Triangle Park - Hwy 55

Address: 4515 North Carolina Hwy 55, Durham, NC 27713 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #34 of 67 hotels in Durham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Durham - Research Triangle Park - Hwy 55 2*
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