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Courtyard by Marriott Durham Research Triangle Park

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301 Residence Inn Boulevard, Durham, NC 27713
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1 room 1 guest
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Courtyard by Marriott Durham Research Triangle Park
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130 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Georgia
Level Contributor
111 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in town to take our youngest son to his first year of college and to visit with our two oldest sons. We stayed at the Courtyard in May when one of our oldest sons graduated and we didn't have any problems either time. Rooms were clean, staff was friendly. The place was surprisingly quiet. There were many people... More 

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Methuen, Massachusetts
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stay at Marriott hotels very often. They are my preferred hotel and have always had a pleasant experience. I am rating this a poor because of my room experience. I am sure that this was a 1-time experience and I will continue to stay at Marriott hotels. I had a very disappointing experience at the Marriott Research Triangle Park... More 

Was this review helpful? Yes 1
Carrie W, General Manager at Courtyard by Marriott Durham Research Triangle Park, responded to this review

Thank you so much for your review. We strive to make sure all of our guests have a relaxing stay and I do apologize thats yours was not. I will address this AC problem with my team to ensure that this doesnt happen again. I do hope you chose this hotel the next time you are visiting Durham. Regards, Carrie... More 

Brick, NJ
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 22, 2015

This is a typical Courtyard Marriott. The lobby is very nice and they have a nice little store with good amenities. They have a little bar/cafe that has decent food for breakfast and they have small bites at night. The staff at the hotel was very nice and always greeting and welcoming you. They pool area looked nice but I... More 

Was this review helpful? Yes 1
Sean B, Manager at Courtyard by Marriott Durham Research Triangle Park, responded to this review

Thank you so much for your review!!! We pride ourselves on creating a clean, comfortable and friendly experience for our guests and are glad you enjoyes your stay with us. Please stop by when you're back in the area!!! More 

california
Level Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed July 16, 2015

We stayed here with a wedding group. The hotel was chosen because they gave us a fair weekend rate with breakfast included. The hotel's location was a bit out of the way as it's not close to restaurants or easy to get to. The beds were comfortable, the parking and the wifi were free. If the breakfast isn't included in... More 

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Sean B, Manager at Courtyard by Marriott Durham Research Triangle Park, responded to this review

I truly appreciate your feedback and the fact you took the time to write us a review. I apologize for the slow service in the restaurant, and the appropriate staff have been alerted and measures put into place to rectify the issue. Again, thank you so much for the responses and I hope that you will visit us again in... More 

Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 29, 2015

Impressed. Clean... fans in the bathroom were bonus. Rooms were kind of small for the king size bed and couch. But it worked. Balcony was nice. Would stay again. The bistro was great and house wibe was 4 bucks do it won me over!

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Sean B, Manager at Courtyard by Marriott Durham Research Triangle Park, responded to this review

Thank you so much for taking the time to write a review for our hotel. I am so glad you enjoyed your stay and that the accommodations were clean and welcoming!!! Please stop by when you're back in the area!!!! More 

Trinity, North Carolina
1 review
2 of 5 stars Reviewed June 21, 2015

There was mildew on the shower curtain, bed and sleeper sofa were worn out. It took 40 minutes to get pillows for the sleeper sofa (not in the room). Slow desk service, could not order to go-no answer

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Sean B, Manager at Courtyard by Marriott Durham Research Triangle Park, responded to this review

I sincerely apologize for all the issues you encountered during your stay with us. We pride ourselves on giving excellent customer service and we clearly failed in this instance. I understand your frustrations and would love to get another chance to show you how a real stay should be at Courtyard by Marriott Research Triangle Park!!! Sincerely, More 

Chocowinity, North Carolina
Level Contributor
160 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed June 13, 2015

Nicely situated near the RDU airport, three of North Carolina's major universities, science and research centers, Raleigh, Chapel Hill, and Durham, Southpoint shopping center, this hotel is staffed by a very well trained, and courteous, people. The rooms are typical, beds are comfortable, small bathrooms, and limited cable TV. Free WiFi. This is one of the newly remodeled courtyards regarding... More 

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Sean B, Manager at Courtyard by Marriott Durham Research Triangle Park, responded to this review

I appreciate your feedback and am glad you enjoyed your stay with us. I can understand how the change in our food offerings may be a bit unsettling, however the new offerings are very tasty and we have gotten lots of good reviews from it. I would love if you would give us the opportunity to show the new offerings... More 

Westtown, New York
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 26, 2015

Not too far from the airport. Updated hotel, ckean and friendly staff. Quiet too, which is a big plus. Breakfast is included and they have a Starbucks right there so you can pick from the choucsvthe hotel guves you. Not too shabby!

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Sean B, Manager at Courtyard by Marriott Durham Research Triangle Park, responded to this review

Thank you for taking the time to review our hotel. We appreciate the feedback. It's always good to hear that our friendly and accommodating staff and our lodging amenities met your needs. Please let us know the next time you are in the area. We look forward to seeing you! More 

Tel Aviv, Israel
Level Contributor
163 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed May 23, 2015

It is about the location that is a close to RTP and the airport. It is an old hotel. The rooms are of old style with terribly noisy air-condition, noisy refrigerator, noisy air fan in the bath room and terribly noisy ice makers in the corridor. However, the concierge lounge and lobby are nice to stay at. The staff is... More 

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Sean B, Manager at Courtyard by Marriott Durham Research Triangle Park, responded to this review

Thank you so much for the kind words. We sincerely appreciate your business and hope to see you again in the future!!! More 

Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 19, 2015

This hotel is located within minutes of the mall and major highways. It was extremely convenient and the staff was very friendly. Unfortunately, the front desk staff and hotel operator were NEVER available in the evening. Forget asking for wake up calls or trying to reach someone with a question at night. NO ONE ANSWERS. This was surprising and disappointing... More 

Was this review helpful? Yes
Sean B, Manager at Courtyard by Marriott Durham Research Triangle Park, responded to this review

Thank you for taking the time to review our hotel. We appreciate the feedback. I apologize for the lack of responsiveness by the Front Desk staff at night. Please let us know the next time you are in the area so we may more fully show you the true Courtyard Marriott experience you deserve!!! More 

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