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Comfort Suites Raleigh Durham Airport/RTP

#20 of 70 Hotels in Durham
Certificate of Excellence
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5219 Page Road, Durham, NC 27703
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Comfort Suites Raleigh Durham Airport/RTP
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Comfort Suites Raleigh Durham Airport/RTP
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155 Reviews from our TripAdvisor Community

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Traveler rating
    80
    43
    25
    5
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Irvine, CA
Level Contributor
231 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for an EPA meeting in July, 2015. The property is clean and the rooms are large and comfortable. The staff is friendly and the complementary shuttle service to and from the airport is a nice plus. However the breakfast was the usual mediocre fare at this type of business hotel (watery eggs, greasy sausage, very hot, nearly... More 

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to complete an online survey regarding your recent stay at our hotel. We truly appreciate your comments on the cleanliness and customer service that was provided to you. We will be sure to share these with our staff. I would also like to apologize for failing to exceed your expectations concerning our breakfast and... More 

Jacksonville, Florida
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

Came to town for a wedding, The hotel was clean, my only complaints were, the 1st shift Guy wasn't helpful, he seemed to not care and was usually playing on the computer or his phone. The night audit people were awesome though. Also, The trash cans didn't have liners in them, so the cans were dirty.. Besides that, the hotel... More 

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to post a TripAdvisor Review in regards to your recent stay at the Comfort Suites RTP/RDU. We very much appreciate and value your feedback. Your comments will be shared with our entire team to be used as what we should and shouldn't do. Since our trash cans are very sturdy and do not tip... More 

common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband an I made a reservation a month in advance thru our AAA membership at a really great price for 3 days/2 nights. We were in town for our nephew's graduation and to spend some long awaited time with our family.We stepped out on faith as we've had the worst luck over the years finding a great hotel while... More 

Was this review helpful? Yes 2
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to share your positive and very detailed feedback regarding your recent stay at the Comfort Suites RDU. Your comments will be shared with our entire staff as they truly take pride in their work and appreciate hearing when it is so positively noticed. Thank you again and we look forward to seeing you next... More 

Indiana
Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 20, 2015

Our check in was fast. The desk clerk, Courtney, (sp?) was very pleasant and professional. The rooms were very clean, but our 5th floor room was very hot and the a/c struggled and couldn't keep up. There is a nice outdoor pool and fitness center on site and the morning's complimentary breakfast offered a nice variety of items.

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to post a TripAdvisor Review in regards to your recent stay at the Comfort Suites RTP/RDU. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More 

Letcher County,Ky.
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed June 16, 2015

I reserved 2 rooms for my family of 9 to spend the night on our way to the beach. Check in was okay except for the fact that there were some very loud guests in the lobby, which caused the clerk to have to repeat himself a few times. The hotel is not new or fancy, but it was clean... More 

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to complete the TripAdvisor survey regarding your recent stay at the Comfort Suites RTP/RDU. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you again for your time and we... More 

Cruso, North Carolina, United States
Level Contributor
169 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed June 8, 2015

This hotel offers a very nice, competitively priced room in a conveniently sited hotel. The staff was competent and friendly. The breakfast was good and the dining area clean. The hotel also offers a park and fly option. We usually stay here when in the Raleigh area.

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking time to write a positive review on your recent stay. We are happy to hear you stay with us frequently when in the area and have been able to take advantage of our Park-n-Fly service. I will also be sure to share your comments with George who runs our breakfast as he truly appreciates hearing about... More 

Milwaukee, Wisconsin
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 5, 2015

The suites are basic rooms with a closet, king size bed, tv, desk with a chair, couch with a coffee table, bathroom with a shower/tub combination, and a mini microwave and refrigerator. They also offer free WiFi and breakfast. I cannot review the breakfast, because we did not eat the breakfast while we were there. The weekend my husband and... More 

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to express your concerns regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Our pool is a seasonal, May - September and operation of the pool is controlled by city. They determine when it opens and closes and unfortunately,... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed May 28, 2015 via mobile

This hotel had good points. It was convenient to the airport, the bed was comfortable and the breakfast was nicer than the average complimentary breakfast (made to order omelettes). They also had a complimentary shuttle that would take you within a 5 mile radius. Now the downside. We booked this hotel and this trip last minute just to get away... More 

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Kelty528 Thank you for taking the time to post a TripAdvisor Review in regards to your recent stay at the Comfort Suites RTP/RDU. We very much appreciate and value your feedback and will share it with our team. Your positive comments concerning our breakfast and shuttle service will serve as encouragement to all of our staff as we strive to... More 

Level Contributor
92 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed April 14, 2015

Stayed at this property for 3 nights while attending a board meeting in the Raleigh Durham area. Very convenient location close to the airport and other restaurants and local attractions. Comfortable beds and a very nice hot breakfast with a cook who will provide omelettes to order service during breakfast hours. Staff was very friendly and eager to please their... More 

Was this review helpful? Yes 1
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Daryl H - Thank you for taking the time to post a TripAdvisor Review in regards to your recent stay at the Comfort Suites RTP/RDU. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality... More 

Charlottesville, Virginia
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 13, 2015

This was a great hotel, conveniently located near RDU. I was very impressed with the staff, particularly with Ahmed, who was a wonderful host for the breakfast service. He prepared some fresh boiled eggs for my wife, and his efforts and friendly demeanor was greatly appreciated!

Was this review helpful? Yes 1
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Dear Travelling_GI - Thank you for taking the time to post a TripAdvisor Review in regards to your recent stay at the Comfort Suites RTP/RDU. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality... More 

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