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Comfort Suites Raleigh Durham Airport/RTP

#32 of 70 Hotels in Durham
Certificate of Excellence
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5219 Page Road, Durham, NC 27703
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1 room 1 adult
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Comfort Suites Raleigh Durham Airport\/RTP
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178 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

I found the 3 star rating of this hotel really deceptive. When I first walked into my room my eyes started burning from either the carpet or the strong deodorizer . The next day my eyes were swollen . The walls are paper thin so I could hear the person next door talking on the phone . Also the fitness... More 

Helpful?
Thank katbeast2016
Lawrenceville, Georgia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Nothing wrong with this facility for a basic place to stay. The staff is friendly and helpful. Let me preface this with the fact that I was staying in my room alone and had no visitors. On my second day, I return to my room to find it has been properly serviced by housekeeping, but 5 out of 11 granola... More 

Helpful?
4 Thank controlsRus
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to post a TripAdvisor Review in regards to your recent stay at the Comfort Suites RTP/RDU. I would like you to know after speaking with Derek concerning your stay, the issue was resolved. We appreciate your continued business and hope to see you again very soon. Thank you, Jason O'Neal More 

Phoenix, Arizona
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We stayed in this hotel for an interview. Our "suite" was not very clean, please see the attached photo as just one example. However, I think the worst part of the stay was in the front desk staff. They were terrible. Any and all interactions with the front desk turned out to be painful . . . They all had... More 

Helpful?
1 Thank Lindaj99
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to post a TripAdvisor Review in regards to your recent stay at the Comfort Suites RTP/RDU. I am very sorry to hear we did not meet your expectations from your stay back in September. It truly is our goal to give each guest a great stay. I will share your comments and concerns with... More 

Boones Mill
Level Contributor
96 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed December 30, 2015

My wife and I stayed here before flying out of RDU the following day. We did not use the provided shuttle service as we had made previous plans for park and fly. The property itself is a little 'banged up', with scratches on interior doors, stains on the couch in our room, and other signs of wear and tear. However,... More 

Helpful?
1 Thank Keith H
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to post a TripAdvisor Review in regards to your recent stay at the Comfort Suites RTP/RDU. I am pleased to hear you got a good night's sleep and enjoyed our complimentary breakfast. I will pass along your comments about the to the appropriate departments. Thank you again and we hope to see you back... More 

Altavista, Virginia
2 reviews
5 of 5 stars Reviewed December 22, 2015

Our stay was Great! The staff was very friendly and helpful. they made us feel like we were special. The rooms were clean and comfortable. Location was close to the airport, but not too close. I would highly recommend this property to anyone. We will certainly stay there again.

Helpful?
Thank ShannPickeral C
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to post such a nice TripAdvisor Review in regards to your recent stay at the Comfort Suites RTP/RDU. I am very happy to hear our staff made you feel so welcomed and you found the rooms clean and comfortable. Thank you for your business and we look forward to seeing you again soon. More 

Acworth, Georgia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 12, 2015

The property was fine and a good value compared to some of the nearby hotels. Its a bit tired and the bathrooms are on the small side but I enjoyed my stay. The front desk staff was awesome and accommodating. I had been driving for 7.5 hrs and was wore out by the time I got there and just wanted... More 

Helpful?
Thank hollywoodgrizz2015
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to post a TripAdvisor Review in regards to your recent stay at the Comfort Suites RTP/RDU. I am very please to hear you found the rooms to be comfortable and the front desk staff so accommodating. I will be sure to pass along your comments to let them know their efforts are appreciated. Thanks... More 

Kure Beach
Level Contributor
59 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed November 24, 2015

This is a 2.5 star hotel in the AAA rating system, and a 3.5 -4 star within that system. the hotel needs some maintenance, ceiling stains, the bathroom shower curtain/door/toilet dimensioning is terrible. the door opens too close to the toilet and the shower curtain rod, the curved type rod will not allow the door to push back so you... More 

Helpful?
1 Thank ron57nie
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to write a TripAdvisor review in regards to your recent stay at our Comfort Suites RDU/RTP. I am happy to hear you found your room and bed clean and comfortable and the parking option for the airport convenient. We do realize that some of our bathrooms are on the small side but hope we... More 

TX
Level Contributor
102 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
2 of 5 stars Reviewed November 15, 2015

Our first observation concerned the design/layout of the bathroom. The stool is positioned directly in front of the door into the bath without enough space to sit on the commode and open or close the door. A very cramped situation. Generally speaking this accommodation could use some regular maintenance; for example the ceiling texture around the perimeter of the room... More 

Helpful?
2 Thank GFCTx
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to write a TripAdvisor review regarding your recent stay with us at the Comfort Suites RDU/RTP. I would like to apologize that you did not enjoy your stay with us. I will share your comments and concerns with the appropriate departments to help resolve any deficiencies for future guests. Thank you again for taking... More 

Greenville, South Carolina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 1, 2015 via mobile

The hotel was decent. It could use a few touch ups and deep cleaning. The parking lot is kind of awkward. I personally don't think we will be back, there are just too many other options in the same area.

Helpful?
1 Thank KJones864
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to write a TripAdvisor review regarding your recent stay with us at the Comfort Suites RDU/RTP. I will be sure to share your comments with the appropriate departments. Again thank you for review and business and we hope to see you again in the future. Jason ONeal General Manager More 

Fredericksburg, Virginia, United States
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed October 21, 2015

We had two beds and a sofa, fridge and microwave in our room. M-F omelets are cooked for you along with the continental breakfast. Less than $100 per night. Close to airport. Can't beat that! Great front desk staff.

Helpful?
Thank Teresa S
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Teresa S, Thank you for taking the time to write such a positive TripAdvisor review regarding your recent stay with us at the Comfort Suites RDU/RTP. I am pleased to hear that our rooms met all your needs and you had a chance to experience George and his breakfast. I will be sure to share your comments with him and... More 

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