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Comfort Suites Raleigh Durham Airport/RTP

#21 of 69 Hotels in Durham
Certificate of Excellence
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5219 Page Road, Durham, NC 27703
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Comfort Suites Raleigh Durham Airport/RTP
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Comfort Suites Raleigh Durham Airport/RTP
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145 reviews from our community

Traveler rating
    78
    38
    22
    5
    2
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46
22
15
51
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fayetteville, North Carolina, United States
Top Contributor
150 reviews 150 reviews
19 hotel reviews
472 helpful votes 472 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Place is Excellent. I stayed here on February 12th for 1 night. Had to take early morning flight on next day. Excellent hotel close to rdu. Staff and service A+. Left charger by mistake , called and informed them will pick up on return it was right there ready. Rooms are great, water pressure and amenities are good. Will use... More 

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Dear Foodie 12155 - Thank you for taking the time to post a TripAdvisor Review in regards to your recent stay at the Comfort Suites RTP/RDU. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the... More 

Toronto, Canada
Contributor
17 reviews 17 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 16, 2015

Due to flight cancellations I was trying for 24 hours to get to RDU. After 3 cancelled flights from NYC, I finally arrived on Feb 12th at 9:00 AM. I was completely exhausted but figured there was NO way the hotel would allow me to check in, so I was mentally preparing myself to sleep in the airport. I decided... More 

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Dear Golden83 - Thank you for taking the time to post a TripAdvisor Review in regards to your recent stay at the Comfort Suites RTP/RDU. We are pleased to hear that our staff went above and beyond to make your stay comfortable and memorable. Thank you for your feedback and I will make it a point to share it with... More 

2 reviews
5 of 5 stars Reviewed December 23, 2014

Good location. Fast check-in. Large room and comfortable queen size (not just full size) beds. Very clean room and bathroom. Great breakfast. Good Free Wifi. No complaints whatsoever. Strongly recommend.

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Dear Frequent_Traveler666 - Thank you for taking the time to post a TripAdvisor Review in regards to your recent stay at the Comfort Suites RTP/RDU. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality... More 

Indiana
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 21, 2014 via mobile

Honestly the only negative was the lack of friendliness of the front desk gentleman who checked me in. Otherwise it was clean, quiet and ideal for a business trip; close to highway. I would stay again for business purposes.

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Dear Cardiodiver - Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations upon check-in with the Front Desk Agent. I know that the Front Office Manager does take pride in training the staff in... More 

albia
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 25, 2014

Late flight into Raleigh, early trip out the next morning. Hotel was/is in need of a thorough clean-up job. Construction going on and the place is really a mess. Am sure that once all the dust settles, this place is awesome. Just not right now.

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Mike M - Thank you for taking time to express your concerns on your recent stay. Despite your stay being so short, I am pleased that you chose to stay with us. We have high standards for our hotel (as a whole) and I am sorry that those standards were not met during your stay. If you are willing, I... More 

Wauseon, Ohio
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 5, 2014

stopped into to pick up our daughter and have dinner with old friends checked in and was greeted with a welcome and thank you for being a gold member are room was on the first floor by the front desk thought it would be loud it was not hotel is up scale and very well kept up con wood behind... More 

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to post a TripAdvisor Review in regards to your recent stay at the Comfort Suites RTP/RDU. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More 

Orlando, Florida
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 25, 2014

We were in town for a work meeting. The hotel was easy to find and convenient to the airport. We rented a car, so did not need the shuttle, however I was told the shuttle service was great. The hotel was nice, but dated. They provided the normal hot style breakfast every morning. Included eggs, meat, cereal, pastry & muffins.... More 

Was this review helpful? Yes
Jason O, Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to post a TripAdvisor Review in regards to your recent stay at the Comfort Suites RTP/RDU. Being that we are only 3 miles from the airport and offer a shuttle service, we do have many travelers that take advantage of both. Despite that we may be an older property, we recently completed a $1... More 

Wilmington, North Carolina
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 19, 2014

Even though we had no issues, The Hotel Impossible guy would have had a fit! Popcorn ceiling was peeling over the tub, it was terribly dusty and in need of a can of Pledge, the refrigerator was not very clean and needed to be defrosted, but the staff was fantastic, the breakfast area was very clean & it had a... More 

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to complete the TripAdvisor survey regarding your recent stay at the Comfort Suites RTP/RDU. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I have brought your concerns to our Executive... More 

Plain City, Ohio
Top Contributor
118 reviews 118 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 14, 2014

We had activities to do in both Raleigh and Durham, so I decided a hotel between them would be best for us. It was a very nice hotel. They were having a fund-raiser the night we checked in and were invited to participate. Our room was on the fourth floor and overlooked the parking lot. The room was clean and... More 

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for your positive review. We are glad that you enjoyed your stay and pleased to hear that you were invited to join in on the Fundraising festivities. I agree, that with the Fundraiser and the group that arrived later that evening, that it was a very busy night (not a normal evening for us). I do apologize that... More 

Arkansas
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 10, 2014 via mobile

We were in town for our son's weekend wedding and we chose comfort suites over the wedding venue hotel, (for personal reasons). The location was great, close to the airport & freeway leading to all locations. However, the property needs some attention. My wife noticed a "stale" smell as soon as we entered the hotel. Once we got to the... More 

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

I want to first say thank you for choosing Comfort Suites RTP/RDU, but more importantly want to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Despite a few improvements, I... More 

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