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Comfort Suites Raleigh Durham Airport/RTP

3.0 of 5 5219 Page Road, Durham, NC 27703
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Certificate of Excellence 2014
Comfort Suites Raleigh Durham Airport/RTP
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Comfort Suites Raleigh Durham Airport/RTP
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141 reviews from our community

Traveler rating
    75
    37
    22
    5
    2
See reviews for
44
22
14
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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albia
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Late flight into Raleigh, early trip out the next morning. Hotel was/is in need of a thorough clean-up job. Construction going on and the place is really a mess. Am sure that once all the dust settles, this place is awesome. Just not right now.

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Mike M - Thank you for taking time to express your concerns on your recent stay. Despite your stay being so short, I am pleased that you chose to stay with us. We have high standards for our hotel (as a whole) and I am sorry that those standards were not met during your stay. If you are willing, I... More 

Wauseon, Ohio
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 5, 2014

stopped into to pick up our daughter and have dinner with old friends checked in and was greeted with a welcome and thank you for being a gold member are room was on the first floor by the front desk thought it would be loud it was not hotel is up scale and very well kept up con wood behind... More 

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to post a TripAdvisor Review in regards to your recent stay at the Comfort Suites RTP/RDU. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More 

Orlando, Florida
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 25, 2014

We were in town for a work meeting. The hotel was easy to find and convenient to the airport. We rented a car, so did not need the shuttle, however I was told the shuttle service was great. The hotel was nice, but dated. They provided the normal hot style breakfast every morning. Included eggs, meat, cereal, pastry & muffins.... More 

Was this review helpful? Yes
Jason O, Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to post a TripAdvisor Review in regards to your recent stay at the Comfort Suites RTP/RDU. Being that we are only 3 miles from the airport and offer a shuttle service, we do have many travelers that take advantage of both. Despite that we may be an older property, we recently completed a $1... More 

Wilmington, North Carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 19, 2014

Even though we had no issues, The Hotel Impossible guy would have had a fit! Popcorn ceiling was peeling over the tub, it was terribly dusty and in need of a can of Pledge, the refrigerator was not very clean and needed to be defrosted, but the staff was fantastic, the breakfast area was very clean & it had a... More 

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to complete the TripAdvisor survey regarding your recent stay at the Comfort Suites RTP/RDU. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I have brought your concerns to our Executive... More 

Plain City, Ohio
Top Contributor
89 reviews 89 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 14, 2014

We had activities to do in both Raleigh and Durham, so I decided a hotel between them would be best for us. It was a very nice hotel. They were having a fund-raiser the night we checked in and were invited to participate. Our room was on the fourth floor and overlooked the parking lot. The room was clean and... More 

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for your positive review. We are glad that you enjoyed your stay and pleased to hear that you were invited to join in on the Fundraising festivities. I agree, that with the Fundraiser and the group that arrived later that evening, that it was a very busy night (not a normal evening for us). I do apologize that... More 

Arkansas
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 10, 2014 via mobile

We were in town for our son's weekend wedding and we chose comfort suites over the wedding venue hotel, (for personal reasons). The location was great, close to the airport & freeway leading to all locations. However, the property needs some attention. My wife noticed a "stale" smell as soon as we entered the hotel. Once we got to the... More 

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

I want to first say thank you for choosing Comfort Suites RTP/RDU, but more importantly want to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Despite a few improvements, I... More 

Mesa, Arizona
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 2, 2014

This hotel is not equipped with adequate handicap facilities. They also had a difficult situation with the tile flooring in their elevators.. broken tiles, which created tripping hazard. This hotel was designed more for RTP clients.

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

I want to first say thank you for choosing Comfort Suites RTP/RDU, but more importantly want to apologize for the condition of the elevator tile. We are awaiting approval from ownership to get that fixed as quickly as possible. As for your handicap accessible concerns, I do apologize that we did not meet your needs in regards to our handicap... More 

Ann Arbor
Top Contributor
92 reviews 92 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 29, 2014

I just relocated here to start a new job. I like to take advantage of the choice hotels stay 2 night get 1 free program. Thus I stayed at 5 different choice hotels this week: Comfort suites airport, sleep inn airport, comfort inn chapel hill on Mariah, quality inn durham on Fordham, quality inn durham on hill borough. The two... More 

Was this review helpful? Yes 1
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to rate us here on TripAdvisor regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More 

Emerald Isle, NC
Contributor
19 reviews 19 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2014

While we were going on a 2 week vacation to Europe, we decided to spend the night before our departure and the night of our return at a local hotel. The Raleigh Durham Comfort Suites seemed like the perfect solution as they would provide parking for our car while we were gone, a shuttle service to the airport, and a... More 

Was this review helpful? Yes
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to rate us here on TripAdvisor regarding your recent stay at our hotel. We are pleased to hear that your stay both times were excellent. Glad that you were able to take advantage of our Shuttle and Park and Fly Services. It truly makes it convenient for guests that need a ride to and... More 

Lake in the Hills, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 8, 2014

The hotel was about 15 minutes from the airport but my Garmin GPS could not find the address and took me the opposite direction into the dark of night. During my stay the hotel was overrun by service techs from a local cable company. The hallways were VERY WARM and the AC in my room ran hard to keep it... More 

Was this review helpful? Yes 1
Jason O, General Manager at Comfort Suites Raleigh Durham Airport/RTP, responded to this review

Thank you for taking the time to rate us here on TripAdvisor regarding your recent stay at our hotel. We are sorry to hear that your stay here was not 100% satisfactory. Our hotel is located in Durham, about 3.5 miles from the airport right off I-40, but our location is very close to the town of Morrisville and the... More 

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Additional Information about Comfort Suites Raleigh Durham Airport/RTP

Address: 5219 Page Road, Durham, NC 27703
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Suites Raleigh Durham Airport/RTP 3*
Number of rooms: 125
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Also Known As:
Comfort Suites Raleigh Durham Airport/Rtp Hotel Durham
Comfort Suites Rtp
Comfort Suites Durham
Durham Comfort Suites
Hotel Style:
#6 Best Value Hotel in Durham
#13 Romantic Hotel in Durham
#13 Family Hotel in Durham

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