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Crossland Economy Studios - Durham - Research Triangle Park

2.0 of 5
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5008 NC Highway 55, Durham, NC 27709
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Crossland Economy Studios - Durham - Research Triangle Park
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Ranked #46 of 69 Hotels in Durham
A recent review
3 of 5 stars Reviewed February 10, 2015
Brett H San Francisco, California
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36 reviews from our community

Traveler rating
    14
    8
    4
    3
    7
See reviews for
11
3
6
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Francisco, California
Top Contributor
87 reviews 87 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed February 10, 2015

I had the occasion to visit one of my coworkers at this hotel and I wanted to share my perspective. I read the reviews before I left and I expected something for more insidious and gloomy than what I walked into. For a short term solution; it is a pretty cool setup - a little table and TV and beds... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 14, 2014

We check in on the 7th of December and i checked out on December 13. In that time i changed room 4 times and one room had bed bugs. My wife had to go to the hospital and i had to get rid of all of clothes. We asked for a full refund or for them to work out some... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Durham - Research Triangle Park, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the pests in your room is truly regrettable. We are very sorry for your experience. Please know that as this hotel's manager, I have contacted our pest control company to resolve this issue. Thank you very much for providing... More 

Utica, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2014

I just spent a few days moving my son in for two months as he begins a new job in the Durham, NC area and awaits his family to relocate with him from Upstate New York. We did our on-line homework searching for a cost effective studio with kitchen in a safe and well placed area. Based on our experience... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed July 11, 2014 via mobile

The staff is great and I am not saying this as a joke. Most people think the negative when you leave a review well not me. I have been here for a whole and I can honestly say the front desk and workers are great. Customer Service Fav is Renita!! & Kay & Monica and the Manager Tiffany. They have... More 

Was this review helpful? Yes
Manager_11525, Manager at Crossland Economy Studios - Durham - Research Triangle Park, responded to this review

Thank you for choosing Crossland and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our team... More 

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 7, 2014

I booked the hotel through the priceline negotiator so I had no say in what hotel was chosen. Looking at the pictures it seemed clean and decent, I had no worries until I read the reviews. People made the hotel seem like it was a scene straight out of a horror movie! I just prayed that people were just being... More 

Was this review helpful? Yes 3
2 reviews
5 of 5 stars Reviewed June 30, 2014

This location is convenient to the airport and pet friendly which was a must for me and my family. It was fairly clean and provide the comfort we needed for an overnight stay in the area. would definitely stay here again if in the area.

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Manager_11525, General Manager at Crossland Economy Studios - Durham - Research Triangle Park, responded to this review

We want to thank you for taking the time to post a review of your stay. It's great to hear that you were happy with your experience. We strive to provide our guests with a clean, comfortable room and we are glad to hear we have succeeded at just that. We are also glad that you found our location to... More 

Greensboro, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014

This was my first time visiting this location to visit friends in the Durham area. I enjoyed my stay here the staff was very friendly and helpful. The hotel was conveniently located near the Golden Corral as well as many other retailers; also not to far from Southpoint Mall. I was on a tight budget so this was a great... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Durham - Research Triangle Park, responded to this review

Thank you for taking the time to write a review of our hotel. We are so pleased to hear that we provided you with a comfortable, convenient stay. We are also happy that our staff provided you with quality service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 28, 2014

This location environment and rooms are HORRIBLE! Priced between $65-$70 is not worth it! Choose as a LAST resort and don't let the convenience of the Golden Corral (which is directly across from the hotel) fool you! The location is great because of the many conveniences of retailers: grocery & drug stores, to auto shops and other restaurants, but be... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Durham - Research Triangle Park, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am glad to hear that our location was great for you, however I am concerned that there were cleanliness issues during your stay. In response to your feedback, I am working with housekeeping and reviewing cleanliness standards to ensure that this doesn't happen again.... More 

Bluefield, West Virginia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed June 12, 2014

I had the displeasure of staying at this hotel for an important event. Upon arrival we inspected the room there were cobwebs flying from the ceiling, the box springs and mattress were soiled, blood on the bathroom walls, carpet was tattered and the room smelled of some strange odor!!!! I was so upset with the monies spent to stay in... More 

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Manager_11525, General Manager at Crossland Economy Studios - Durham - Research Triangle Park, responded to this review

Beverly - Thank you for taking the time to write a review of your stay. I am sorry to hear that the conditions of your room were not satisfactory. In response to your feedback, we will coach our team to provide better service and level of cleanliness in our guest rooms moving forward. Our guests are very important to us,... More 

Durham, North Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 3, 2014

I was looking for a place to stay for one month while I looked for an apartment. I had just taken a job in the school system and want a nice, clean, safe, and quiet place to rest and work. This place was NOTHING like what I saw on the Internet. Some of the outside lighting was out or flickering... More 

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Durham - Research Triangle Park, responded to this review

Thank you for providing us with details about your stay. I am sorry that the cleanliness of our hotel did not meet your expectations. I will be meeting with our housekeeping staff to ensure your experience is not repeated. As well, I apologize that you experienced issues with your clock and noise from neighboring guests. Finally, I am sorry that... More 

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