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All 67 Durham hotels

Extended Stay America - Durham - University

2.0 of 5 Hotel   |   3105 Tower Boulevard, Durham, NC 27707
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Ranked #46 of 67 hotels in Durham
A recent review
5 of 5 stars Reviewed May 29, 2014
KMartinGardner Chapel Hill, North Carolina
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23 people have reviewed this hotel

Traveler rating
    6
    6
    3
    2
    6
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10
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6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Raleigh
1 review
1 of 5 stars Reviewed July 15, 2014 via mobile

Booked 14day stay for business, stayed three nights and checked out to move to another location. When my associate and myself arrived; we noted a larger than usual number of staff (7) milling around at 5-6PM'ish yet just after they left, all the outside ashtrays and trash cans in the hallways were overflowing with trash. People slamming doors and stomping... More

Was this review helpful? Yes
Ashburn, Virginia
1 review
1 of 5 stars Reviewed June 27, 2014

My stay at this hotel was terrible. I am from out of town and didn't know anything about Durham when I made my reservation. On arrival, my room was dirty, smelled like smoke and there was a burn mark on our comforter. The bathroom was bad. The toilet ran constantly and the floor was peeling up. When the shower water... More

Was this review helpful? Yes
Chapel Hill, North Carolina
Top Contributor
52 reviews 52 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 29, 2014

This motel is right across from the big blue glass tower on a quiet street. This is a nice area of Durham, and the motel is fairly new. I was impressed with the cleanliness of the grounds and room, along with the friendly and courteous staff. There is no riff-raff here, and I feel safe and rested. The location is... More

Was this review helpful? Yes 1
King, NC
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 12, 2014

The lobby is very unimpressive and the backlog of people waiting to check in made me think this was not a good choice. It was graduation weekend at local universities plus Mother's Day weekend, so there should have been more than one person working the front desk at 6 p.m. on a Thursday afternoon. And that same person should NOT... More

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PLEASANT GARDEN
1 review
5 of 5 stars Reviewed April 29, 2014

I called on Saturday to reserve a room for my family arriving in Durham Sunday night from Va. Jackie was the angel that took the reservation. He was such a blessing. I had no doubt I was speaking with a compassionate and caring individual. He made me feel as if he had known me for years. My family arrived on... More

Was this review helpful? Yes 1
Charlotte, North Carolina
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 4, 2014

I walked in hoping to find a room. I was greeted professionally by Jackie. He was very pleasant and courteous and made me feel welcomed. Unfortunately, they didn't have a non-smoking double available. He was so nice I was mad I couldn't stay. It's so refreshing to get the great customer service you expect. From the outside and lobby the... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Durham - University, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about our guest services representative that served you and our hotel overall. I was disheartened to read that we were unable to provide you with a non-smoking double. Please know, we will continue to try to accommodate our guests as best as... More

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed December 6, 2013

Me and my wife stayed at ESA Durham University for a month before eventually transferring to another ESA close to her place of work. Based on the rate, we both knew what to expect with the room. You can hear the foot steps of the guests above your room and sound of water rushing from an opposite room. On my... More

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Manager_11525, General Manager at Extended Stay America - Durham - University, responded to this review

It is so rewarding to read that you had a wonderful stay with us. Thank you for your comments. Please accept our apologies for the disturbance from other guest. Still, we are happy to know that we were able to provide you with a comfortable and clean room and the staff was friendly and professional. Thank you again for your... More

Durham, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2013

My husband and I stayed at this location for over 2 months. The management staff there was very professional. The location of this hotel was great. It is close to the major highways. Target is just down the street for your shopping needs. The room came equipped with all your kitchen needs. The staff was very helpful with any problems... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Durham - University, responded to this review

Tamara - The staff and I read your review, and would like to thank you for writing such wonderful things about your stay with us. We were glad to read that you were pleased with the room amenities, room location, and the service from our staff. We strive to provide a "Home Away from Home" experience for all guest and... More

Durham, North Carolina
1 review
4 of 5 stars Reviewed August 26, 2013

Okay, so the hotel rooms are....average? Not in great condition. I wanted a non smoking room and had to move twice because the "non-smoking" rooms smelled like smoke. I wasn't really surprised for the rate. When I contacted the front desk for help they were more than happy to help me find a better room. No attitudes, just service. I... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Durham - University, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your first room smelled of smoke. In response to your feedback, I am going to discuss this issue with my team to make sure everyone continues to work on making our rooms "FRESH". We continually work to improve our hotel, so I really appreciate you providing us... More

1 review
2 of 5 stars Reviewed August 22, 2013 via mobile

The representative were courteous, and helpful. The nonsmoking room reeked of cigarette smoke - febreeze did not help. They need other products. The shuttle svc was reliable, but you have to be very specific with your address, because the hotel paperwork is not, and frequently the shuttle didn't know where you were while waiting for them. There seemed to be... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Durham - University, responded to this review

Thank you for your recent review of your stay. I sincerely apologize that your room smelled of smoke. In response to your feedback, I am going to discuss this issue with my team to make sure everyone continues to work on making our rooms "FRESH". We continually work to improve our hotel, so I really appreciate you providing us with... More

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Additional Information about Extended Stay America - Durham - University

Address: 3105 Tower Boulevard, Durham, NC 27707
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Durham - University 2*
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Also Known As:
Extended Stay America Durham

10 photos of this hotel

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
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Number of rooms
120

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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