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Extended Stay America - Durham - Research Triangle Park - Hwy 54

#22 of 70 Hotels in Durham
Certificate of Excellence
2.0 of 5
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2504 NC Highway 54, Durham, NC 27713 (Formerly Studio Plus Deluxe Studios - Durham - Research Triangle Park)
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Extended Stay America - Durham - Research Triangle Park - Hwy 54
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Ranked #22 of 70 Hotels in Durham
Certificate of Excellence
A recent review
5 of 5 stars Reviewed February 7, 2015
Carlos G Orlando, Florida, United States
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38 reviews from our community

Traveler rating
    24
    7
    2
    2
    3
See reviews for
9
2
4
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
2 of 5 stars Reviewed April 2, 2015

The staff was very friendly!!! Location was not bad. however, the room was horrible... it smelled, the bed spread had cigarette burns, and ash stains. the pictures above the bed had hair strands stuck in the frame. The lamps on either side of the bed had some kind of black residue very visible. The light switch was black from dirt.... More 

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Manager_11525, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 54, responded to this review

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We use feedback, such as yours, to continuously make changes to our brand to improve our guest’s experience. I am concerned about the housekeeping service issues you mentioned. Our goal is to ensure you are provided with a clean, comfortable room while... More 

Orlando, Florida, United States
Top Contributor
141 reviews 141 reviews
63 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed February 7, 2015

Got a deal for a week stay here. The location was close to where I had to go to work. I was very impressed with the size of the room. Ample space to move around comfortably, including the kitchen. The bed was firm, good for my back. The room clean and in good repair. Wireless was stable. Breakfast is not... More 

Was this review helpful? Yes 1
Contributor
20 reviews 20 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 29, 2014

I stayed here a couple of weeks ago for three nights. Tonya at the front desk was very friendly and accommodating. She checked me in early and upgraded my room in order to honor what Priceline told me I was getting. The place is SUPER INEXPENSIVE! It doesn't have all the bells and whistles but definitely will suit your basic... More 

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Manager_11525, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 54, responded to this review

It is so rewarding to read that you had a comfortable and enjoyable stay with us. Thank you for your comments. We are so pleased to read that you received such excellent service from our staff, and that you found our hotel to be a great value for the price. Thank you again for your review. We look forward to... More 

1 review
5 of 5 stars Reviewed December 18, 2014

I want to let you know that I have stayed with my family in a few different Extended Stays and this is one that I enjoy very much? The staff was very nice and helpful. Thanks to Dyaisa. Also Brain was great. I love that this hotel has a full mini kitchen with an oven. Its home away from home.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 54, responded to this review

Thank you for taking the time to write a review of your stay. I am so pleased to read that you had a good stay with us, and that our staff provided you with great service. It is so great to read that you enjoyed the fully equipped kitchen in your room, and that we were able to make you... More 

Durham, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2014

I would line to thank a few staff members for there professionalism and courteous service. Atiya,Ashlei and Rachel gave great service during my visit. I look forward to the next visit. I also appreciate the cleanliness of the room and also well supplied it truly is a home away from home experience

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 54, responded to this review

Thank you for taking the time to write a review of your stay. I am so glad to read that our staff was professional and courteous. The staff and I appreciate your comments on the cleanliness of your room, and we are glad that you liked how it is equipped. We are so proud to have provided you with a... More 

1 review
5 of 5 stars Reviewed September 21, 2014

My stay at the hotel was great The rooms the service and the staff were great. In visiting some family here and choose Extended stay America And I must say I made a good choice. So good I had to write about it. Thanks Ashlie.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 54, responded to this review

Thank you for taking the time to share your experience with us. Our staff takes pride in creating a memorable and exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve. Thank you again for your positive comments, we have shared... More 

Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 2, 2014

I find Tripadvisor reviews very helpful but in this case Expedia was more accurate. Usually both sites score the hotels with similar numbers but for this hotel there was a significant discrepancy between the scores of Tripadvisor (EXCELLENT: 4.5) and Expedia (POOR: 2.6). This time I believed in Tripadvisor and stayed for 8 nights during a recent business trip. MY... More 

Was this review helpful? Yes 3
Durham, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

My stay at this hotel was wonderful. My room was very clean, the staff was very excellent. I would recommend this hotel to everybody I know. The hotel is a very quite area of Durham. I would stay at this hotel over and over again.

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 54, responded to this review

Reagan, Thank you so much for posting a review of our property. It's great to hear that you enjoyed your stay at the Extended Stay of America. I am glad that we were able to house you in a clean room and you were pleased with the service provided by our team. Thank you again for sharing your experience with... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 9, 2014

I think the more you stay at at hotel they should give you a free room or something I had good and bad experience with extended stay of America but I love the fact that you can cook and store food with a long stay but everything is good housekeeping could be a little bit more better and maintain

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 54, responded to this review

Thank you for the feedback about your stay at our hotel. I am pleased to read that you had a great stay with us and that you enjoyed your in-room kitchen. Still, I regret to read that our housekeeping service could be improved. In response to your feedback, I will be meeting with my housekeeping staff to review our cleanliness... More 

Durham
1 review
5 of 5 stars Reviewed July 30, 2014

I've been at this hotel for almost 2 months and the staff and service is very well fantastic. I would recommend this hotel to many including associates family and friends. The staff goes above and beyond the call of duty to ensure each and all guest are comfortable and feel right at home.

Was this review helpful? Yes
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