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Extended Stay America - Durham - RTP - Miami Blvd. - North

2.5 of 5
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4610 South Miami Boulevard, Durham, NC 27703 (Formerly Extended Stay Deluxe)
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Extended Stay America - Durham - RTP - Miami Blvd. - North
Best prices for: 1 room 1 guest
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Ranked #44 of 69 Hotels in Durham
A recent review
4 of 5 stars Reviewed March 15, 2015
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32 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Top Contributor
158 reviews 158 reviews
65 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed March 15, 2015

My friend and I landed a steal on this hotel through Priceline and it was totally worth it. It is located in the heart of the research triangle with convenient highway access. There is ample parking. The checkin process was a breeze. Our room was small but full of the necessities. The bed was comfortable and the desk/table with two... More 

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Phoenix, Arizona
1 review
1 of 5 stars Reviewed March 4, 2015

This hotel is barely up to the standards of a $40/nt motel and I'm paying double the rate that I could pay there. Lobby is small and VERY dirty. Neighborhood is questionable and the smell in the hallway to the room was almost unbearable. Room, on the surface looked OK, but upon further inspection was dingy. I was afraid to... More 

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Nashville, Tennessee
Contributor
18 reviews 18 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed February 25, 2015 via mobile

I got there 2 hours after check in & I had to wait on another rm bcuz mine wasn't ready! Then I had no utensils or anything glasses in th rm then I got them & the two pot were not the cleanest ! I asked for a wake up call at 6:30 pm & the phone in the room... More 

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N.C.
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 23, 2015

The hotel is under renovation but this fact did not influence my review. I arrived at the hotel at 2:46 pm and my room was not ready. I waited in the lobby and walked around the breakfast area and found the tables and the area, in general, dirty. It appears that there is only one luggage cart in the entire... More 

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1 review
5 of 5 stars Reviewed January 29, 2015

I had a great stay at the extended stay. The room rate was reasonable and the shuttle service allowed me to get to and from work. The staff, Tia, Neisha, Konisha, Damion, Bob, and Tamisha have been great to work with and understanding. Thanks, Wendell

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Manager_11525, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - North, responded to this review

Wendell - Thank you for your wonderful review. We are so glad that you found us to be a great value and that our staff provided you with quality service. Thank you again for your kind words. We hope to see you again soon. More 

Cleveland, Ohio, United States
Contributor
15 reviews 15 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 12, 2015

Our shoes stuck to the wood floor and our socks got dirty on the carpet. After sleeping, we had giant welts all over our bodies like they had bed bugs. Everything was dirty including stains on the carpets. There was only one ice cube tray in the freezer so making ice was difficult and there was no ice machine in... More 

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Manager_11525, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - North, responded to this review

Thank you for your recent review of your stay. The situation you described regarding the cleanliness and pest issues in your room is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I am reviewing our cleanliness and inspection procedures with our housekeeping staff to ensure that your experience is not... More 

Saline, Michigan
Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 9, 2014 via mobile

I stayed there after driving from Laredo Texas... Nearly 2000 miles. I was tired, cranky and anxious to leave town. Taxi driver took me to the wrong location a couple of blocks away. Both front desk attendants worked together to find my reservation, get me to the correct location and correct the errors by the call center. They saved an... More 

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Manager_11525, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - North, responded to this review

Thank you so much for sharing your experience with us. We are ecstatic that we were able to correct any errors that were made with you reservation. We are also thrilled to know that we exceeded your expectations. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to... More 

Miami Beach, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 6, 2014

The Best Extended Hotel I've ever stayed at because of The Superb service we receive from "TEA". She greets everyone professionally and she really cares, it shows. I'm a long term guest and TEA always makes me feel welcome. Now, as filling out this review I noticed a recent bad review and I have to make a comment pertaining to... More 

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Manager_11525, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - North, responded to this review

I appreciate you taking the time to write a review of our hotel. I am so happy that we were able to provide you with a great stay. It's great to hear that you enjoyed our great staff during your visit. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America.... More 

1 review
1 of 5 stars Reviewed August 18, 2014

I arrived with my daughter. Nobody was at the front desk. We had to call by phone for someone to show up. AC was not working properly. Pool was closed. The smell of curry was disgusting. We were not able to sleep at night because of noises and people yelling upstairs. My daughter could not finish taking a shower because... More 

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Manager_11525, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - North, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize for the issues you experienced regarding your air conditioner, shower and odor in your room. As well, I am sorry to hear about the noise disturbances you encountered during your stay. I will be meeting with our staff to ensure these issues are not repeated.... More 

Baltimore
1 review
5 of 5 stars Reviewed July 31, 2014

One of the better hotels I have stay in when I travel.the staff was very nice.they know how to treat there customer. There rooms made me feel like I was home away from home. The staff members will make u feel real comfortable

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