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Extended Stay America - Durham - RTP - Miami Blvd. - North

2.0 of 5
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4610 South Miami Boulevard, Durham, NC 27703 (Formerly Extended Stay Deluxe)
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Extended Stay America - Durham - RTP - Miami Blvd. - North
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Ranked #48 of 70 Hotels in Durham
A recent review
5 of 5 stars reviewed 1 week ago
Kevind D Durham, North Carolina
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37 Reviews from our TripAdvisor Community

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    4
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Durham, North Carolina
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The staff were very helpful -- outstanding customer service. The room was very nice and particularly like the spacious bathroom, considering the cramped quarters I had endured in other hotels in the area.

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McLean, Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Booked this hotel for 3 days stay through a Priceline deal. For the price paid, the place was average but this place needs to improve a lot. Lobby entry has a notice stating that it is being renovated but it is far from true. The hall way and carpets in room was very shabby as though it was cleaned eons... More 

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1 review
2 of 5 stars Reviewed June 17, 2015

The entire experience from beginning to end was extremely poor. We were put in a smoking room the first night (despite requesting non-smoking). The room wasn't clean. There weren't any towels in the room. We couldn't change rooms/hotels because we booked through Price Line which means no refunds no matter what. Despite no smoking signs throughout the facility - staff... More 

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new jersey
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 4, 2015

I was going to give this hotel a 3.5 star, for the friendly customer service and the clean large room I received. Then I didn't receive clean towels even when I requested them. I was told they had none available and they would only be able to wash my towels from yesterday once they had a full load. Housekeeping is... More 

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Level Contributor
172 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed March 15, 2015

My friend and I landed a steal on this hotel through Priceline and it was totally worth it. It is located in the heart of the research triangle with convenient highway access. There is ample parking. The checkin process was a breeze. Our room was small but full of the necessities. The bed was comfortable and the desk/table with two... More 

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Phoenix, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 4, 2015

This hotel is barely up to the standards of a $40/nt motel and I'm paying double the rate that I could pay there. Lobby is small and VERY dirty. Neighborhood is questionable and the smell in the hallway to the room was almost unbearable. Room, on the surface looked OK, but upon further inspection was dingy. I was afraid to... More 

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Nashville, Tennessee
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed February 25, 2015 via mobile

I got there 2 hours after check in & I had to wait on another rm bcuz mine wasn't ready! Then I had no utensils or anything glasses in th rm then I got them & the two pot were not the cleanest ! I asked for a wake up call at 6:30 pm & the phone in the room... More 

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N.C.
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed February 23, 2015

The hotel is under renovation but this fact did not influence my review. I arrived at the hotel at 2:46 pm and my room was not ready. I waited in the lobby and walked around the breakfast area and found the tables and the area, in general, dirty. It appears that there is only one luggage cart in the entire... More 

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1 review
5 of 5 stars Reviewed January 29, 2015

I had a great stay at the extended stay. The room rate was reasonable and the shuttle service allowed me to get to and from work. The staff, Tia, Neisha, Konisha, Damion, Bob, and Tamisha have been great to work with and understanding. Thanks, Wendell

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Manager_11525, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - North, responded to this review

Wendell - Thank you for your wonderful review. We are so glad that you found us to be a great value and that our staff provided you with quality service. Thank you again for your kind words. We hope to see you again soon. More 

Cleveland, Ohio, United States
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 12, 2015

Our shoes stuck to the wood floor and our socks got dirty on the carpet. After sleeping, we had giant welts all over our bodies like they had bed bugs. Everything was dirty including stains on the carpets. There was only one ice cube tray in the freezer so making ice was difficult and there was no ice machine in... More 

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Manager_11525, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - North, responded to this review

Thank you for your recent review of your stay. The situation you described regarding the cleanliness and pest issues in your room is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I am reviewing our cleanliness and inspection procedures with our housekeeping staff to ensure that your experience is not... More 

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