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All 67 Durham hotels

Sheraton Imperial Hotel and Convention Center

3.5 of 5 Hotel   |   4700 Emperor Blvd, Durham, NC 27703
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69%
Ranked #22 of 67 hotels in Durham
A recent review
5 of 5 stars reviewed 6 days ago
Farmerica Silver Spring, Maryland
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  • Reviews (167)
  • Photos (28)
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  • Room tips (41)
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167 people have reviewed this hotel

Traveler rating
    41
    71
    33
    17
    5
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19
11
13
104
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Silver Spring, Maryland
Top Contributor
52 reviews 52 reviews
46 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wives family scheduled a four day family reunion in Durham, NC and the Sheraton Imperial hotel was chosen as the venue for lodging and some events. The hotel is located outside of downtown Durham and is about 10 miles from the RDU airport. We drove from our home in Maryland and arrived mid-afternoon on a Thursday. Prior to arriving,... More

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Atlanta, Georgia
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here while on a business trip and it was a very nice hotel. The breakfast buffet was good with custom omelette station! I had dinner there as well and the Salmon was awesome! The pool looked very inviting and I will check it out in a few weeks when I return for another training!

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eastchester
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night recently on a business trip. Hotel is clean and bright. Lobby is spacious and has usually sheraton amenities. Staff was very friendly and accomodative. There is also an executive club. Mattress and bed quality was very high (Sheraton Sweet Sleeper) Easy access to major roads.

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SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Mangmail: First we would like to extend our appreciation to you for choosing the Sheraton Imperial Hotel for your stay. We also wanted to thank you for taking the time out to write your comments regarding our hotel and some of the amenities we have to offer. Thank you again for your business and we hope to see you... More

Cedarhurst, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A hidden gem! Very comfortable with all the amenities - a comfortable room, a good meal to be had, a pool, and a kind and accommodating staff. They have walking trails and an herb garden, created and developed by the staff! I would definitely recommend this hotel for the value, quality of service, convenience, and location.

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SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Rubyred47: Thank you for glowing review regarding our Hotel and your recent stay. We are delighted you had a wonderful stay with us and would recommend the Sheraton Imperial Hotel for the value, quality of service, convenience, and location. We can assure you, your kind words will be shared with all the Team members. It is always a pleasure... More

Key West, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here twice in July. Staff was excellent, accommodations were as expected from a Sheraton property, restaurant on site (Seasons) was excellent (Rasam did a great job), Crab Cakes were the best I have had in some time. Would definitely stay here again.

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SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear roroflow2: Thank you for your business as well as your kind review. Both are greatly appreciated. I'm truly glad you enjoyed your stay with us and hope you will come see us again. Sincerely, DianeT Customer Service Manager SIHCC More

Hopkinton NH
Top Contributor
130 reviews 130 reviews
37 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent the night here before a road trip to VA. PLUSES + maybe the nicest staff I've ever met + super comfortable bed + splendid breakfast (may I suggest the burrito) + (I know this sounds silly) the best bathroom mirror for shaving that I've ever seen MINUSES + the loudest air conditioner ever built + semi-clogged tub drain... More

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SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear jmasci: Thank you for choosing to stay with us at the Sheraton Imperial Hotel and for sharing your experience. It was good to hear that you enjoyed our friendly staff, our superb Sweet Sleeper bed and the scrumptious breakfast in Seasons Restaurant. Last year our guestrooms were fully renovated including the bathrooms. So it’s good to know that the... More

Dallas, Texas
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Talk about getting pumped up, the gym is fantastic! As a platinum member, there is no fee, but it'd be worth a 10-20 $ fee if you had to pay it. The one thing people looking to stay in shape always dream of is, a great, full blown gym!! They have this! Even has racquetball, tennis and so forth. Not... More

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SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear TravelNut342: Thank you for writing such an energetic review of the Sheraton Imperial Hotel and sharing some of our guest amenities. We're very pleased with your kind remarks. Remarks such as these are also used as training tools for our staff to let them know they are doing a GREAT job and that our guests recognize it. I will... More

Senior Contributor
30 reviews 30 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently stayed here during a business trip. The hotel allowed me to check in early and ensured that I had everything I needed. A few times throughout my stay I had issues with WiFi connectivity. I also didn't like that you had to pay to use the fitness center. Food was great and was well taken care of throughout... More

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SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Annalee T: We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest’s comments as they help us improve, and continually provide the best guest experience possible. We rely on you, our guest, to let us know how we are doing and how we can better meet... More

California Hot Springs, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

I stayed here for business for a couple of nights. Great location in terms of proximity to airport, rooms are very specious and clean. full bar and restaurant helps. Front desk staff is helpful. However service can definitely be improved, i am a platinum members and replacing coffee/tea in the room took almost 45 mins after i called on the... More

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SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Amistak: Thank you for being an SPG Platinum member and for taking the time to leave a review of your recent stay with us. Here at the Sheraton Imperial Hotel, we strive to exceed your expectations each stay. We appreciate all feedback, both positive and negative. We were happy to hear that the Front Desk staff was helpful, our... More

Lewisville, Texas
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 24, 2014

Decided to stay in the Raleigh/DUrham area instead of down at Pinehurst for my visit to SUnday's round at the US OPen. Terrific Room. The Breakfast Buffet (included in my stay) was filled with healthy choices (plus Bacon!). THe lounge/bar area in the lobby was perfect for a late night snack. Good choices again on the menu too and enough... More

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SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear MarkPerdue: Thank you for taking the time to share your on-line review. What an awesome and exciting opportunity to have attended the US Open. It was great to hear that you had a good experience at the Sheraton Imperial Hotel. I can truly say that Team Sheraton has a genuine concern for each and every guest that enters our... More

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Additional Information about Sheraton Imperial Hotel and Convention Center

Address: 4700 Emperor Blvd, Durham, NC 27703
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Imperial Hotel and Convention Center 3.5*
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Also Known As:
Sheraton Imperial Hotel Durham
Sheraton Durham
Durham Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#18 Business Hotel in Durham #19 Family Hotel in Durham
Hotel Class
Number of rooms
331

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