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All 67 Durham hotels

Sheraton Imperial Hotel and Convention Center

3.5 of 5 Hotel   |   4700 Emperor Blvd, Durham, NC 27703
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Ranked #25 of 67 Hotels in Durham
A recent review
4 of 5 stars reviewed 6 days ago
JRJLAE Pittsburgh, PA
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181 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsburgh, PA
Top Contributor
90 reviews 90 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent two here the past weekend while we were in for a football game. We stayed on the club floor and the room was very nice. Clean room and a comfortable bed. The Lounge was nice and the staff was very friendly. For the rate we received, I thought that it was a very good value. I would stay here... More

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Dallas, Texas
Top Contributor
66 reviews 66 reviews
26 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed three nights for a business trip and I'd give it stars for an average room look/feel and 4 stars for proximity to airport, friendly staff, and a good shuttle bus. Stayed on the Club Level which offers free breakfast and evening drinks and hor d'oevres which was a nice touch - the club lounge also seemed more up... More

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SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear BostonianinDallas: Thank you very much for taking the time to share your comments online about your overall experience at the Sheraton Imperial Hotel. Most guests find our location a welcome change from the asphalt and concrete of typical airport hotels. Our park-like setting, convenient to RTP, RDU, universities and corporate campuses, is a refreshing change for business and leisure... More

Suwanee, Georgia
Top Contributor
108 reviews 108 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On our way up to D.C. for a family wedding, we stayed at this hotel on Halloween. The staff was very courteous and did all in their power to be helpful. We stayed on the club level in a very comfortable room. When our requested 8a.m. wakeup call for the morning of 11/1 didn't happen, we overslept and missed the... More

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SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Susan R: Thank you for taking the time out not only to visit our property but to leave a review on your experience with us. At Sheraton Imperial, we take much pride in satisfying our guests at all times. We look forward to serving you again in the future. Sincerely, DianeT Customer Service Manager SIHCC More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Traveled to Durham to get away and relax. I must say the hotel staff did a great job in displaying excellent customer service. As soon as I walked through the door I was assisted in every way. The hotel is very nice and cozy, the atmosphere was great. The restaurant located inside of the hotel had great food during breakfast... More

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SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Wakia V: We thank you for choosing the Sheraton Imperial Hotel for your getaway and for you fantastic review. We're pleased to know that you had a wonderful experience during your stay. We thank you very much and look forward to a return visit. Sincerely, DianeT Customer Service Manager SIHCC More

Vienna
Top Contributor
208 reviews 208 reviews
43 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the hotel since I attended an event there. Pros Only a short drive to/from airport Ample free parking. We never had to worry about finding a place to park even if we returned from late night dining. (Thumbs up) Spotless clean room, ok in size Professional, overwhelmingly friendly front desk staff Fastest check-in and check-out ever No noise... More

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SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Cibiem: The Team Sheraton Imperial want to take this opportunity to thank you for providing us feedback regarding your most recent stay. Through each comment we receive, both positive and negative, we are able to seek knowledge and growth to better serve our guests. Again, thank you for taking the time to share your feedback, it is truly appreciated... More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Recently stayed at this hotel for work, it was great staff was helpful and very nice.The only negative is the surrounding area it is located in an office park district so your surrounded by office businesses. There are no resturants within walking distance so you are forced to eat at the hotel which can be expensive and the food is... More

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SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Terri J: Thank you for taking the time to share your review. It was great to hear that you enjoyed your stay. Whether for business or personal travel, we are glad that you chose us. We thank you for your business and hope to see you real soon. Sincerely, DianeT Customer Service Manager SHICC More

Zephryhills,Fl
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed in this hotel after visiting granddaughter and family in nearby Cary. Wonderful staff and facility. Chelsea checked us in quickly and efficiently. We left something in the room and talked to Nadia , head of housekeeping. She found what we had left and will forward it to our home. Thank you so much.

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SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Marygmc: Thank you for your great review. We strive to make our guest experiences excellent, and it seems we achieved this during your stay. I especially appreciate your comments regarding our staff and I will be sure to share it with the entire team. We thank you very much and look forward to a return visit. Sincerely, DianeT Customer... More

Valle Crucis, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

We stayed at this hotel when we were visiting colleges with our daughter. We stayed on the concierge level and were very pleased. The hotel was affordable, clean and convenient. We would stay here again.

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SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear bbloflin: It is great to hear a nice review. We strive to provide that clean and comfortable hotel room that you are looking for. We hope you will stay with us again. Sincerely, DianeT Customer Service Manager SIHCC More

Saint Augustine, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 5, 2014

I was just at this hotel for a convention and I can't say enough good things about it. The staff was outstanding: front desk, housekeeping, wait staff, etc. The food in the Seasons restaurant was first-rate. The property is so clean, free wi-fi, very comfortable bed, large closets and a free shuttle to the airport. What more can I say.... More

Was this review helpful? Yes
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear 402reviewer: Thank you so much for this wonderful review. I look forward to sharing your kind words with the rest of the team and we look forward to welcoming you back! Sincerely, DianeT Customer Service Manager SIHCC More

Vancouver BC
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed September 22, 2014

I recently visited North Carolina for the first time and I stayed at the Sheraton Imperial Hotel and Convention Centre. The service at this property is amazing!! First, there is a complimentary shuttle to and from the airport. In addition to that, when I checked in I was given a map of the area and a listing of numerous restaurants... More

Was this review helpful? Yes
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Travelfan_K: Thank you for taking the time to share your on-line review. It was great to hear that you enjoyed your stay. I can truly say that our team has a genuine concern for each and every guest that enters our door. That is what we at the Sheraton Imperial Hotel are all about; exceeding our guest’s expectation through... More

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Additional Information about Sheraton Imperial Hotel and Convention Center

Address: 4700 Emperor Blvd, Durham, NC 27703
Phone Number:
Location: United States > North Carolina > Durham
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Imperial Hotel and Convention Center 3.5*
Number of rooms: 331
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Also Known As:
Sheraton Imperial Hotel Durham
Sheraton Durham
Durham Sheraton

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