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All 8 Dunn hotels

Quality Inn Dunn

2.0 of 5 Resort   |   1011 East Cumberland Street, Interstate Highway 95 & US Highway 421 (Exit 73), Dunn, NC 28334
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Quality Inn Dunn
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Ranked #7 of 8 Hotels in Dunn
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54 reviews from our community

Traveler rating
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    6
    12
    14
    20
See reviews for
17
21
5
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Bradenton, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The owner is trying here. Rooms have been upgraded, but the pool was 1/4 full of rainwater and garbage. Really would have like to use it. This hotel rents back out to weekly work crews so no sleeping in. We got placed in the back and the noise started at 5am.

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Kal P, Manager at Quality Inn Dunn, responded to this review

Thank you for taking the time to let us know about your recent stay. We are sorry to hear that you did not enjoy your stay because we are in process of closing the pool and construction crew started leaving early in the morning. We are glad that you were able to enjoy our clean comfortable room and our convenient... More

Ormond Beach, Florida
Top Contributor
85 reviews 85 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After driving most of the night, we checked into this hotel at 10am, dead tired and unable to drive another inch. The dest clerk was very understanding and took no time in getting us our room. We pulled the drapes closed and slept until suppertime. After supper, we went back to sleep until we checked out the next morning. There... More

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Kal P, Manager at Quality Inn Dunn, responded to this review

What a pleasure to find your excellent posting today top Contributor. We are thrilled that you found us to be conveniently located, with excellent accommodations and friendly helpful staff. We do try to please our guests and make your comfort our top priority. Thank you as well for noting our on site restaurant . We hope you will come our... More

Tampa, Florida
1 review
2 of 5 stars Reviewed 3 weeks ago

Basically, a place to lay your head for the night. Very noisy A/C & musty smelling "non-smoking" room that definitely could use some freshening up. Smallest pillows I've ever seen: four on a king sizes bed barely equal to two regular-sized ones.

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Kal P, Manager at Quality Inn Dunn, responded to this review

We too were disappointed with how far we felled to met excellence on your recent stay. I have noted all of your comments and am very sorry that I did not get to speak with you in person at the front desk. I would like to let you know that we have installed 30 new A/C units within last 60... More

Highland Park, New Jersey
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We travel the I-95 corridor several times a year with our pet. We are always on the look out for quality stays at reasonable prices. We always grab the coupon books at the rest areas, both to get better rates but also to see which hotels allow pets. By the way always get all the coupon books that are available.... More

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Kal P, Manager at Quality Inn Dunn, responded to this review

Great stay is certainly a very fine way to start a conversation about your recent stay with us! You cannot imagine what a treat it is for us to have our guests respond to us this way. It just says that we are doing something right when it comes to offering our guests a great experience just off I-95. We... More

Lake Worth
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 5 weeks ago

This is my 1st bad hotel review. We were on our way from NY to Fl and decided to stop for the night here. There was also a traffic tie up so a bunch of cars pulled in and there were hardly any rooms left. Wish we would have left and gone to the nearest motel but we were exhausted... More

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Kal P, Manager at Quality Inn Dunn, responded to this review

We strive on a daily basis to provide all of our valuable guests with the best customer service and product possible and are sorry that your experience fell short of that goal. Our staff works very hard to keep our hotel at top level of cleanliness and have professionals regularly spray the property to prevent any incidents. We do have... More

Senior Contributor
30 reviews 30 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 13, 2014

I was supposed to stay here for 2 nights after an experience at the former hotel. The staff here is nice and the room is well equipped, until you go to bed. Dear god I woke up to my sister screaming in my ear about roaches I took pictures of several they were everywhere. I told the staff about it... More

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Kal P, Manager at Quality Inn Dunn, responded to this review

Thank you for taking the time to let us know about your recent stay. Any time you experience anything that disturbs your rest, please always call the front desk. We keep the front desk fully staffed so that we can address any issues or help you may need. We do have professionals pest control company who comes on schedule to... More

Westchester, New York, United States
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 11, 2014

Stopped here during a rainstorm heading from FLA to NY. The bottom 3 stairs are "uncovered" so watch your step coming down. I didn't and landed on by tailbones - still aching after 3 days. The AC was also extremely loud- I had to shut it off during the night and deal with the heat.

Was this review helpful? Yes
Kal P, Manager at Quality Inn Dunn, responded to this review

Thank you for taking the time to let us know about your recent stay. Any time you experience anything that disturbs your rest, please always call the front desk. We keep the front desk fully staffed so that we can address any issues or help you may need. We have bought 30 new A/C's this year and we'll look into... More

Tallahassee
Top Contributor
93 reviews 93 reviews
17 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed July 22, 2014

I've stayed in several fantastic, fancy resorts, and this isn't one of them. But that's not what you would expect or be looking for in this little town just off of I-95. If you're making a long-distance trip on I-95, you simply want a decent place, at a decent price, to get a good night's sleep and get on with... More

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Kal P, General Manager at Quality Inn Dunn, responded to this review

I greatly appreciate for your wonderful review. I am glad you took your time to pin point out the complaints we received in the past and posted your own valuable opinion about it. we thrive to provide great experience for all of our guests. We are looking forward to serve you again in the future. Thank you. More

Emmaus Pa
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 14, 2014

Stayed one night while travelling. Beds were comfortable. Rooms have a microwave,fridge,coffee maker. It is a standard older motel. Had a nice breakfast included in the price. Plus they are pet friendly. It is a good exit stop. Lots of restaurants and services at this stop. Staff were nice. No problems.

Was this review helpful? Yes 1
Kal P, General Manager at Quality Inn Dunn, responded to this review

We like to thank you for taking your time to write a review about your stay. We are glad that we meet your expectations. We are looking forward to see you again in the future. Thanks. More

Toronto
Contributor
12 reviews 12 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed May 10, 2014

Day 2 of our trip south and after almost 10 hours in a car we were ready to stop for the night. We should have kept going. The room smelled musty, the tub didn't have a plug, the pillows were lumpy (should have been trashed years ago) and the "healthy hot breakfast" consisted of a waffle maker, packets of oatmeal... More

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Kal P, General Manager at Quality Inn Dunn, responded to this review

We thank you for taking your time to write review about your stay. We like to apologize for not meeting your expectations. We will make sure this problems won't occur again with any of our guest. We thrive to provide great hospitality for guest. We would appreciate if you could give us another chance in the future and show you... More

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Additional Information about Quality Inn Dunn

Address: 1011 East Cumberland Street, Interstate Highway 95 & US Highway 421 (Exit 73), Dunn, NC 28334
Phone Number:
Location: United States > North Carolina > Dunn
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Dunn 2*
Number of rooms: 100
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Also Known As:
Dunn Ramada

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