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Quality Inn Dunn

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1011 East Cumberland Street, Interstate Highway 95 & US Highway 421 (Exit 73), Dunn, NC 28334
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1 room 1 adult
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Quality Inn Dunn
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76 Reviews from our TripAdvisor Community

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Falmouth, Massachusetts
Level Contributor
108 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

First, make NO mistake this is a highway pit stop just for the night. Certainly not a vacation destination! A = Affordable. Price was right and you DO get what you pay for. B = Breakfast is free although we hit the road early and ate a a surprisingly good Waffle House about an hour down the road. C =... More 

Helpful?
Thank FalWetVet
Kingston, Ontario, Canada
Level Contributor
11 reviews
1 of 5 stars Reviewed 5 weeks ago

For the extra price here we had cleaner hotels at the $59.99 rate. We thought we would upgrade during our trip home from Florida only to find the toilet seat covered in poop which had to be cleaned prior to use. Big disappointment here.

Helpful?
Thank Brenda P

Travelers are raving about these Dunn hotels

Titusville, Florida
Level Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 11, 2015 via mobile

They charge $10/ night for the dog. Room is adequate, no more. Clean.. Good bed.. Small pillows. Free breakfast is mediocre at best. Lots of road noise. OK for 1 night... But I believe there are better choices.

Helpful?
Thank DennisWareham
Ellenton, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 20, 2015

We stayed the night of October 10, 2015. The rugs feel sticky as if some chemical is on it. The calking around the toilet is left there from the old toilet, the new toilet isn't calked. When we went for the breakfast, there was a worker there at a table doing something on her cell phone. She said good morning.... More 

Helpful?
1 Thank lkfallo
Kal P, Manager at Quality Inn Dunn, responded to this review

Thank you for your review of out hotel. I do sincerely apologize for the issues you experienced with your stay. Our hotel is treated monthly by professional per control company. In fact, Local Health inspector has inspected the Breakfast room day after you have checked out and receive an "A" grade. I hope we have the chance to prove to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 9, 2015

Problems i encountered: 1. Roaches everywhere 2. When bringing the roaches to managers attention, they edited my receipt to reflect a refund however the refund was not actually on my credit card. 3. Lobby smells funny. The room isnt bad, it looks nice, but i had roaches crawling out from under the bed, under furniture. I mean come on, take... More 

Helpful?
1 Thank Js19850
Kal P, General Manager at Quality Inn Dunn, responded to this review

We strive on a daily basis to provide all of our valuable guests with the best customer service and product possible and are sorry that your experience fell short of that goal. Our staff works very hard to keep our hotel at the best possible level of cleanliness and have professionals regularly spray the property to prevent any incidents. We... More 

Hudson Valley, NY
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 2, 2015

There were roaches crawling out of the tub. A variety of stains were on every surface. And the staff are rude and belligerent if you complain about the bugs and stains. There is a pool that is empty and open - well empty except for the rotting tree at the bottom - as clear safety hazard, you'd think the hotel... More 

Helpful?
1 Thank koz9
Kal P, General Manager at Quality Inn Dunn, responded to this review

koz9, We appreciate for being a very loyal guest since last year at Quality Inn, Dunn. My records indicates that you have stayed with us few times. I apologize being very inconvenient on your recent trip. First of all, we would have simply moved you to different room for your satisfaction and safety. You may have noticed that we are... More 

Syracuse, NY
Level Contributor
102 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed August 11, 2015 via mobile

We stayed here for one night on the way down from the Northeast to Florida. We had four dogs with us and got a relatively clean pet friendly room. It was perfect for what we needed - a place to sleep before an early start the next morning, and there was a nice place to walk the dogs right out... More 

Helpful?
Thank LauraLovesZippy
Kal P, General Manager at Quality Inn Dunn, responded to this review

LauraLovesZippy, Thank you for letting us know about your recent stay! We are glad you found everything clean and our team helpful. We are a pet friendly hotel with lots of green space for stretching your legs and a wonderful housekeeping staff that maintains a level of excellence in cleanliness. We have delicious Mexican restaurant on site and I am... More 

Spring Hill, Florida
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 13, 2015

The hotel was clean and so was the room. Breakfast was ok. Staff was friendly. We travel with a dog and the grounds were ok for the walks. I thought the hotel was good enough and the value was also good to stay there a couple of times this year. The beds were very comfortable.

Helpful?
Thank marty0591
Kal P, General Manager at Quality Inn Dunn, responded to this review

Wow, thank you!! Our housekeeping staff is so happy to hear that you loved the cleanliness. Our Front Desk is very friendly and helpful to our guests, I am sure your pets enjoyed walking area at hotel as well. Thank you for your review, and for staying with us! We hope to see you back in town again soon! More 

Jersey City, New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 12, 2015

We stayed with my parents just to take a rest along the way... They have a mexican restaurant in lobby. If hungry eat there. Decent food and good service. Next to I-95, good option if looking something cheap. Only obvious problem is space in breakfast room, too tiny

Helpful?
Thank CarazoVa
Kal P, General Manager at Quality Inn Dunn, responded to this review

CarazoVa, Thank you for your wonderful review. We take pride knowing that we are able to make our guests happy, even if it is just for a quick stay! We are glad that you enjoyed the meal at El Charro Grande Mexican restaurant which is on site. We understand our breakfast area is not big enough and we will definitely... More 

Washington, North Carolina, United States
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 8, 2015

Where to start? Nice towels, but bath counter so low, my husband had to practically kneel to brush his teeth. Comfortable bed, but teeny, tiny pillows. And the pool was a cesspool. Could not use at all.

Helpful?
Thank Kim G
Kal P, General Manager at Quality Inn Dunn, responded to this review

We appreciate for taking your time to review your recent stay at our hotel. We do replace our pillows regularly. We use all our amenities as approved by choice Hotels. I apologize for our counter being too low. We are completely closing our pool permanent. More 

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