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Quality Inn Dunn

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1011 East Cumberland Street, Interstate Highway 95 & US Highway 421 (Exit 73), Dunn, NC 28334
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Quality Inn Dunn
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Quality Inn Dunn
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64 reviews from our community

Traveler rating
    3
    8
    15
    16
    22
See reviews for
17
28
7
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Top Contributor
87 reviews 87 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Not a very exciting hotel. Just a place to stop and rest your head. Breakfast hours were very limited and we were chased out when we arrived shortly after breakfast had just ended, that was not very welcoming !

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Georgetown, Maine
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Went to breakfast at 7:45, and many of the selections were no longer available. Just as we arrived, the last piece of fruit was taken. The eggs were gone. The bread was gone but there were bagels. The decaf coffee was empty. A worker did arrive just before we left and began replenishing the items, but it was too late... More 

Was this review helpful? Yes
Kal P, General Manager at Quality Inn Dunn, responded to this review

Thank you so much for taking the time to write us a review. We are glad that you enjoyed your stay at our hotel. We apologize for failing to meet you needs at breakfast. We will retrain our breakfast attendant to make sure this never happens again! We hope to see you again! Have a wonderful day! More 

Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel was cheap and the room reflected it. But we knew that would be the case. The thing that will ensure I never stay here again is the fact that the hotel is close to train tracks, all all night we heard trains passing. We only stayed here to get sleep (driving from Florida to Canada) and sleep was... More 

Was this review helpful? Yes
Kal P, General Manager at Quality Inn Dunn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our hotel staff, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to use. We are sorry for the noise caused by the train. The train tracks are actually located over a mile... More 

Melbourne, Florida
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at this Quality Inn while traveling from MA to Florida. This place went out of style in the 60s and it shows it. It is one of those places where all the rooms open to the outside. I had a family with young kids in the room next door and all I heard was them running around, banging... More 

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Kal P, General Manager at Quality Inn Dunn, responded to this review

Thank you for taking the time to write a review. I am deeply sorry that we were not able to meet your needs with our rooms and breakfast. I can assure you that we have a full time breakfast attendant who restocks the items when needed but we will do some retraining to make sure she is getting it right.... More 

Somerset, New Jersey, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Really disappointed with this hotel. The room smelled horrible...the door looked like it was knocked over once...and fixed or put back together...the only thing that was good..the actual bed covers smelled good...so I covered my head entirely to enjoy my sleep .. But honestly..this place is a dump. I will never stop at a quality inn again..no matter where...or how... More 

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Kal P, General Manager at Quality Inn Dunn, responded to this review

Thank you for your review. We are sorry to hear about your stay with us. We can assure you our doors are very sturdy and have never been knocked down. We are glad that you enjoyed our bed covers and hope you stayed around for our Q-corner breakfast. All quality inns are different depending on location so we hope you... More 

Moncton, New Brunswick, Canada
Contributor
17 reviews 17 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Staff was very friendly-- room was clean and comfortable-- walls and ceilings in eh bathroom could use some TLC, peeling and missing paint in places, would stay there again. Pool could have used a good cleaning, kind of an eye sore from our room

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Kal P, General Manager at Quality Inn Dunn, responded to this review

Thank you so much for your review! We are glad to hear that you enjoyed our rooms and friendly staff! About our pool, we are in the process of filling it in and closing it for good, so soon it will be completely gone. We hope you come and see us again on a not so stormy day! Have an... More 

Saco, Maine
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Enjoyed our stay. Very comfortable bed, nice big flat screen T.V. , clean bathroom. Rest of furniture and bedspread need to be replaced. Staff very friendly and helpful. Breakfast not as good as we've had in other Choice Hotel properties.

Was this review helpful? Yes
Kal P, General Manager at Quality Inn Dunn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am glad you enjoyed our amazing staff and our rooms! I have taken your comments into consideration for future renovations. We hope to see you again soon! More 

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed March 26, 2015

Went with a friend to see the 150th anniversary of the Battle of Bentonville. I looked for a non-smoking, two double bed room for one night -- just a room to relax after the reenactment's activities, grab a good night's sleep, eat a simple breakfast and get the day started. Overall, this property filled that bill. Check-in staff was friendly... More 

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Kal P, General Manager at Quality Inn Dunn, responded to this review

Ted thank you so much for taking your time to complete a review! We are happy to hear that you enjoyed your stay at our hotel. We have looked into the shower temp and addressed the unevenness in our hot water heater. We thank you for your suggestions and will bring them up in future renovations! Thank you so much... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed March 23, 2015

Went for a weekend trip up to NC to see the 150th anniversary of the Battle of Bentonville. Just wanted a decent hotel that offered a smoking room, and Quality Inn Dunn provides that. On the PLUS side we got an affordable smoking room with a King size bed... the TV is new and a flat screen 32 inch. The... More 

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Kal P, General Manager at Quality Inn Dunn, responded to this review

Thank you so much for taking the time to fill out a review! I am glad to hear you liked our new flat screen TV's and our Q-showers! We are glad we could offer you the room of your choice and that our friendly staff was helpful! We hope you come and visit us again! Have a wonderful day! More 

Murfreesboro
2 reviews
5 of 5 stars Reviewed March 18, 2015

Everthing was great, service was very polite, it was very quiet. The room was very clean. And bed was very comfortable. The only slight problem was the bathroom floor was very slick. My friend in the next room remarked about it as well. We both nearly had a fall.

Was this review helpful? Yes
Kal P, General Manager at Quality Inn Dunn, responded to this review

Thank you so much for your review! We are glad you enjoyed our comfortable, clean and quiet rooms! We are also thrilled that you enjoyed the staff! We hope to see you again in the near future! Have a wonderful day! More 

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