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Clarion Inn

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900 East Pearsall Street, Dunn, NC 28334 (Formerly Holiday Inn Express Dunn)
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66 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (26)
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Dublin, GA
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed June 2, 2015

The beds were slightly lumpy, the pillows were flat, and the towels were dingy. The staff was mediocre and the continental breakfast had no hot items because the hotel was being remodeled. The saving grace was the hotel was quiet. It is located close to the interstate and the restaurants and gas stations are close by.

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Kearneysville, West Virginia
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed March 25, 2015

Spent an overnight here on one of my East Coast trips. Nothing fancy, but no unwelcome surprises either. Staff was congenial even though quite busy with check-ins. The breakfast assortment will probably keep everyone satisfied.

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Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 7, 2015

We called this hotel expecting Holiday Inn Express to answer but it has now become a Clarion Hotel. We'd never stayed in a Clarion but decided to try it out. It was near I-95, very clean, nice, not shopworn and they had a roll-away bed for an extra $10. All went well, which was great because we had 3 children... More 

Was this review helpful? Yes 1
Annapolis, Maryland, United States
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed September 6, 2014 via mobile

Holiday Inn Express is my goto brand for the most part. This was the most disappointed I have been. The staff was friendly and welcoming. This is an older property that appears to have been renovated weird layout with the elevator at one end of the hotel. I checked in and asked for a non-smoking room. When I went in... More 

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IHGCare, Guest Relations Manager at Clarion Inn, responded to this review

Dear epfreeland, Thank you for your feedback of our hotel. I am pleased to learn you like the service received from the staff. I apologize for any inconvenience or negative impression caused by the cleanliness of the bathroom, smell of the room and breakfast selection you encountered. Your comments are being shared with the hotel management and appropriate action will... More 

Barrie, Canada
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed September 2, 2014

As others have mentioned, it was a little confusing to find the hotel, and the night we were there there weren't many others staying. We did not have any of the issues that others have had with the hotel, other than they could not correct a billing issue - but that was sorted with Holiday Inn's main customer service email.... More 

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IHGCare, Guest Relations Manager at Clarion Inn, responded to this review

Dear CanadianJane1957, Thank you for taking the time to review our property. I am delighted to ready your kind comments regarding our friendly staff. Our hotel is committed to providing our guests with the highest quality services and facilities. I am sorry to hear that there were certain aspects of your visit that did not meet your standards in particular... More 

Grand Blanc MI
Level Contributor
213 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
3 of 5 stars Reviewed July 2, 2014

Upon coming to this hotel, I literally was thrown into an asthma attack because of the smoking area that the manager chooses to have right at the front door! I had a room reserved for three nights and had to use the side door (which did not have a sidewalk) to avoid people smoking! NC has laws and this designated... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Clarion Inn, responded to this review

Dear gwkelley, Thank you for taking the time to provide feedback on your stay. It is unfortunate the policies of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the future.... More 

Columbia, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 21, 2014

I would not recommend this hotel to anyone. After paying up front for 4 nights at this hotel and arriving one day late to due family emergencies, I was told that they did not have any rooms available. This confused me as I had already paid for the 4 nights. After some clicking around the front desk attendant decided she... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Clarion Inn, responded to this review

Dear Justin T, Thank you for taking the time to review our hotel. It is regrettable that we fell below your expectations. We take comments such as this into serious consideration as we would like to follow up on your experience. I have sent you a private message in an effort to obtain more information. I look forward to hearing... More 

Milford,Pa
Level Contributor
267 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed June 12, 2014 via mobile

Stopped overnight on our way to Florida. Although we arrived late due to thunderstorms and accidents on I95 we were warmly greeted by staff. The room was clean and the breakfast was good. It is hard to find but worth the effort. Will stay here again on our next trip to Florida!

Was this review helpful? Yes 1
Fort Lauderdale, Florida
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 7, 2014

The clean hotel good for a quick overnight stay. Conveniently located off of I-95 between the Hampton Inn and Baymont Hotel. There are several restaurants that are close by. The rooms were spacious the bathrooms were clean and had new updated LED TVs. The breakfast area needs an update but it is clean. There is a huge parking lot that... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Clarion Inn, responded to this review

Dear Kevin C, Thank you for your recent stay and for leaving a review of our property. I am delighted to hear that you found our rooms and bathrooms in good condition. I understand that your stay was not 100% satisfactory due to the condition of the breakfast area. Please accept our apologies for any inconvenience this may have caused... More 

Portsmouth, Virginia
Level Contributor
104 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed May 13, 2014

As with all my reviews I will start with the cons. This place is behind the Hampton Inn and cannot be seen from the road. In addition there is no signage on the road indicating where to turn in. I ended up driving through the Hampton Inn parking lot to get to it. Once there I discovered the actual road... More 

Was this review helpful? Yes 5
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