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All 2 Dillsboro hotels

Holiday Inn Express Hotel & Suites Dillsboro

2.5 of 5 Hotel   |   26 Rufus Robinson Road, Dillsboro, NC 28725
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Ranked #2 of 2 hotels in Dillsboro
A recent review
5 of 5 stars reviewed 4 weeks ago
Wahoo M Forest City
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83 people have reviewed this hotel

Traveler rating
    42
    30
    5
    4
    2
See reviews for
23
30
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Forest City
Senior Contributor
24 reviews 24 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stay at the Holiday Inn Express frequently and have always found it to be clean, the people helpful, and the breakfast good. On the one occasion that I had a minor problem, they fixed it immediately. The pool is nice and convenient. The lady who fixes breakfast is especially nice. Overall, a great value. Highly recommended!

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Bensalem
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice hotel rooms with huge flat screen TV. Roomy breakfast area that could use more tables and chairs for guests. Staff at the front desk and breakfast area were very pleasant and accommodating. Did not use the indoor pool or hot tub but the water was very clear and the area was bright and clean. Not crazy about its location... More

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Columbia, SC
Contributor
16 reviews 16 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 16, 2014

We stayed Feb. 15 for one night. The staff was wonderful! The ladies in the breakfast area were so friendly and made sure the hot bar was full of fresh food and everything was clean. The rooms were clean, updated, and comfortable. The shower was hot and consistent. We would definitely stay here again!

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Fairfax, Virginia, United States
Contributor
14 reviews 14 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 8, 2014

We came in late and had no issues whatsoever. They even gave us a replacement toothbrush. Rooms and hotel were clean, though there was a little dust in the corners of our room, though not a big deal. Bed was comfy making for a good night's sleep. Great breakfast spread. Good stay.

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Epsom, Surrey, England
Top Contributor
200 reviews 200 reviews
79 hotel reviews
210 helpful votes 210 helpful votes
4 of 5 stars Reviewed January 24, 2014

Located well outside Dillsboro, beside the junction of Hwy 23 or 441 AND Hwy 74 (aka Great Smokey Mountains Expressway, and quite probably several other names, but I'll leave it at that for now) and set back from the road, made this a not simple place to find. Friendly and welcoming greeting from Reception, which advised us on Dinner options... More

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Winston Salem, North Carolina
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 20, 2014

Stayed here while visiting our daughter who is a student at Western Carolina University. Spotlessly clean room and such a comfortable bed and linens. We slept like the proverbial logs. Breakfast was very well cooked and the coffee actually tasted like coffee! Staff were so friendly and helpful. We will be back. Thank you.

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Siler City
Contributor
18 reviews 18 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 10, 2014

This hotel was very clean. It was 15 minutes from downtown Cherokee. The continental breakfast was very good. The service was great and although I arrived late in the evening and it was around 1 degree out; the hostess was very cheerful and helpful. ALL HIE's are not the same. I would recommend and would stay here again. Hat's off... More

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 21, 2013

Apparently some people have never heard a 4 year old throw a fit. We took the late night polar express and when we got back didn't give our 4 year old candy. She was upset and crying. The neighbors accused us of "abusing" our child then lunged at him. Hotel staff Said "well it is late. " so beware if... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

Dear me1030, Thank you for sharing your experience regarding your stay with us. It is our goal to ensure our guests’ satisfaction is met with the excellence of service you expect. I regret your stay did not reflect our customary service excellence. I appreciate your feedback and allowing us the opportunity to address these issues with the appropriate people. Once... More

High Point, NC
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 17, 2013

This hotel, as far as Holiday Inn Express properties go, is probably one of the better ones. The stay was fine. The hotel is quiet. It is situated next to the highway and not within walking distances of the historic downtown area of Dillsboro. Western Carolina is about a 20 minute drive and and downtown Slyva is about 10 minutes.... More

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Mgr_HIXDillsboro, General Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

Thank you, rallyrabbit, for taking time to write a review and for your nice comments. We do hope to welcome you back in the future. Happy Holidays! More

Greensboro, NC
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 2, 2013

Our group of 6 adults and 7 kids had a very pleasant stay after riding the Polar Express in Bryson City. Although on arrival, the rates for our rooms were not correct, the front desk got it corrected without delay. The kids enjoyed the pool and we all enjoyed the breakfast. The 24 hour complimentary beverage station, including coffee, hot... More

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Mgr_HIXDillsboro, General Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

Dear jccpbc: We are so pleased to read that your group enjoyed the popular Polar Express train ride to the North Pole, and your stay with us. Our staff takes great pride in their work, and it is so nice for them to be recognized with such nice comments from guests such as yourself. We do hope to welcome you... More

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Additional Information about Holiday Inn Express Hotel & Suites Dillsboro

Also Known As:
Holiday Inn Express Hotel And Suites Dillsboro
Holiday Inn Express Dillsboro
Holiday Inn Dillsboro
Dillsboro Holiday Inn
Address: 26 Rufus Robinson Road, Dillsboro, NC 28725
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Jackson County > Dillsboro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Dillsboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dillsboro 2.5*
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