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All 2 Dillsboro hotels

Holiday Inn Express Hotel & Suites Dillsboro

2.5 of 5 Hotel   |   26 Rufus Robinson Road, Dillsboro, NC 28725
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86%
Ranked #2 of 2 hotels in Dillsboro
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Jay S Mooresville, North Carolina
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99 people have reviewed this hotel

Traveler rating
    51
    34
    8
    4
    2
See reviews for
29
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Mooresville, North Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed here overnight and had a wonderful experience. The breakfast was fantastic! Hotel was clean, staff super friendly and courteous, the room clean and orderly, and in good condition. We enjoyed the hot tub and pool area as did the kids and other adult in the hotel. I will definitely repeat the stay if in the area again.

Was this review helpful? Yes
Weston super Mare, United Kingdom
Top Contributor
77 reviews 77 reviews
77 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked in for two nights, allocated room 311. Usual contents of room, the free Wi-Fi worked well but I could not get a T-Mobile signal within the hotel. Breakfast, very strange. It was scrambled eggs, some sort of gravy, it looked like mushroom sauce and sliced pork. The usual orange juice and brand corn flakes. Cheese omelette and sausage patty... More

Was this review helpful? Yes
Mgr_HIXDillsboro, General Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

Dear GasFromSomerset: Thank you for choosing our Holiday Inn Express during your recent visit to our beautiful western North Carolina mountains! And thank you for taking the time to write a review of our hotel. We do apologize that we did not make a better impression, as we do strive for excellent service and accommodations for all of our guests,... More

Chicago
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Except for the fact that the hotel is about a half mile from downtown Dillsboro, it is practically perfect in every way. The lobby is inviting, the night manager greeted us warmly, the room was super clean with updated decor and bathroom features. I was also struck by how nice the whole place smelled, no sign of that stale weird... More

Was this review helpful? Yes 3
Mgr_HIXDillsboro, General Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

Dear ChiNelly -- Thank you so much for this lovely review! We are always pleased to learn that our hard work is noticed, and having happy guests is our reward. We do hope to welcome you back in the future. Thanks again! More

Tennessee
Top Contributor
120 reviews 120 reviews
31 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We found ourselves without kids for a night and decided to go to Cherokee for the night. The first person on expedia booked us for the wrong night after we asked him over 5 times each. The hotel in Cherokee was nice enough to cancel for us, but left us looking for a room. We were about 15 minutes outside... More

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Mgr_HIXDillsboro, General Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

Dear FrankieHawn: Thank you for choosing to stay with us at Holiday Inn Express & Suites - Dillsboro/Western Carolina, and thank you for taking some time to write a review of our hotel. We do regret that you were not satisfied with our accommodations, but do assure you that the suite is a larger room than the standard rooms, which... More

Flowery Branch, Georgia, United States
Top Contributor
62 reviews 62 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here recently on a trip to Cherokee NC. Only about 15 minute drive from Harrah's Casino and the other attractions Cherokee has to offer. The room was ok. It appeared clean and the A/C worked good. Beds comfortable and fairly quiet. Hot water with good pressure. Had problems with the HD signals on the HD channels offered but the... More

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HotelManagement26, Front Office Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

Thank you for choosing to staying with us and for reviewing our hotel. We are glad you found our rooms nice and clean. We do apologize for the issue with reservation details. We do honor all reservations as they come in to our hotel system, but unfortunately, occasionally when a guest makes a reservation on-line the room type described may... More

Cornelius, North Carolina
Contributor
17 reviews 17 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 21, 2014

Stayed here on a recent last-minute-mid-week trip to the mountains. Clean rooms, friendly staff, good central location, IMO a great value. Traveled with my wife and 2 kids (10 & 12). We stayed in a suite that had two queen beds and a pull out sofa sleeper, plenty of room for all of us, even with the sleeper sofa pulled... More

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Mgr_HIXDillsboro, General Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

Dear Iknminigolf: Thank you for choosing our Holiday Inn Express for your spontaneous family trip to our beautiful western NC mountains! We are pleased that you enjoyed your stay; and thank you for the great tip for other travelers. Please come back to see us when you have another opportunity to get away! More

Raleigh, North Carolina
Top Contributor
52 reviews 52 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed July 21, 2014

We chose this hotel for its close proximity to Bryson City, where we were taking our children on a train ride. I was very pleased to see how well-maintained the common areas were, that's always a bonus when you walk into a hotel. All of the staff we spoke with were extremely polite and sincerely kind. The woman working in... More

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Mgr_HIXDillsboro, General Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

Dear Heatherstao: Thank you for this "Perfect" review! Our staff and management are thrilled that you and your family enjoyed your stay with us, and your compliments are most appreciated. Please come back to see us! More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 6, 2014

We stayed at this Hotel for our 4th of July Vacation. I was very impressed with the cleanliness and friendliness of the staff. They were at our beck and call. Very nice and friendly. Very clean room and an excellent breakfast. I will be staying here again. It is out of the hustle and bustle of the surrounding towns. Drive... More

Was this review helpful? Yes
Mgr_HIXDillsboro, General Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

Dear Deb S, Thank you so much for this lovely review of our Holiday Inn Express! Our team is very pleased that you enjoyed your vacation in our beautiful western NC mountains, and that we were able to provide a great guest experience for you. We hope to welcome you back in the future; in the meantime, have a great... More

Fort Lauderdale, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 5, 2014

We stayed at this hotel due to a group rate for a wedding we were attending. This hotel was much more than we expected. The rooms were spacious, modern and clean. They have an indoor pool but, we felt the chlorine smell was a little overpowering so we didn't use it. They do have a little patio area outside the... More

Was this review helpful? Yes
Mgr_HIXDillsboro, General Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

Dear Pamela, Thank you for this excellent review! We are taking measures to improve the indoor pool environment, and we do regret that you did not get to enjoy that nice feature of our property while here, but do hope that you will return in the future and find it much improved. We are pleased that you and your family... More

Forest City
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 28, 2014

I would say this hotel could give lessons on how to make a success hotel business model. Bribing me with fresh baked cookies in the evening and fresh-baked cinnamon rolls at breakfast helps! I especially like the signs in my room that encourage you to NOT have sheets and towels changed every day and tells you about the environmental impact,... More

Was this review helpful? Yes
Mgr_HIXDillsboro, General Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

Dear Stacie H: Thank you for such a wonderful review of our Holiday Inn Express and for choosing to stay with us! We are pleased that you enjoyed your stay! We do regret that you found some issues with the WIFI system. We are in the process of upgrading our WIFI system equipment, and do expect that will fix all... More

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Additional Information about Holiday Inn Express Hotel & Suites Dillsboro

Address: 26 Rufus Robinson Road, Dillsboro, NC 28725
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Jackson County > Dillsboro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dillsboro 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Dillsboro
Holiday Inn Express Dillsboro
Holiday Inn Dillsboro
Dillsboro Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
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Number of rooms
67

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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