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BEST WESTERN PLUS River Escape Inn & Suites

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248 WBI Drive, Dillsboro, NC 28725
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490 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greenville, South Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great find. I booked this place because I was going to Harrahs Casino and this was the closest place I could find. Staff was great and rooms were awesome and so were the views. Breakfast was great, not home cooked but it serves its purpose. THe staff was wonderful. THis was about a 20 minute drive from the Casino.

Was this review helpful? Yes 1
4 of 5 stars Reviewed 2 days ago NEW

Not too happy with overall performance of hotel (this year)Too many glitches in hotel's system this with renovations getting in the way of customer service and relaxation time at this property. Promises made to planner of reunion that were not kept.

Review collected in partnership with Best Western

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Fayetteville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This place is beautiful! Would never consider staying anywhere else when visiting the Western part of North Carolina! The river view is extremely pleasant and relaxing. Beds are comfortable. The new carpet is soft. The new paint schemes are easy on the eyes.

Review collected in partnership with Best Western

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Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Hands down the best hotel we stayed at on our ten day trip to the Smoky Mountains area. Awesome staff that was very polite and caring, a clean and quiet hotel. Great view of the river with a relaxing deck to sit or enjoy your breakfast at.

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Raleigh
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel with an amazing view of the river that runs beside it. They are finishing up restoration, but it did not hinder us from a wonderful stay. Holly at the front desk was so sweet and hospitable. We stayed on the third floor - so worth the extra $ to be riverside. We will be back!

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Florence, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a beautiful motel located off the beaten path in Dillsboro, NC. It is in a beautiful area surrounded by mountains with a river running behind it. Good location for exploring the Highlands of North Carolina or a trip to Cherokee, NC. Would highly recommend this motel.

Review collected in partnership with Best Western

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Greenville, United States
1 review
5 of 5 stars Reviewed 1 week ago

We take 1 or 2 trips to the mountains every year and love to stay at the Best Western in Dillsboro, NC on the river. We always enjoy it there, but this time had problems with the rooms not being ready at check-in time. The hotel was being renovated which should have been mentioned to the customer when we were... More 

Review collected in partnership with Best Western

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tokyo, Japan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Hotels under renovation should not let their rooms to guests The decor of the hotel was drab and did not live up to its stunning setting on the river. There was little sign of service and the experience was impersonal save for a friendly woman at the front desk. Where was the southern hospitality?

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Newport, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We stay here every time we visit our daughter who is a student at WCU and we are never disappointed. The hotel is off the beaten path but it was a great find. The rooms are clean, the beds are comfortable, it's relatively quiet, and the service is outstanding. Sitting on the rocking chairs overlooking the river is quite relaxing.... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a beautiful location. It is alongside the river and has very nice rooms with balconies facing the river. It is in the middle of a renovation and has potential to be an amazing place. Staying there while renovating was not the best. They had part of the renovations done. The room was remodeled nicely in the... More 

Was this review helpful? Yes 1
bwriverescape, General Manager at BEST WESTERN PLUS River Escape Inn & Suites, responded to this review

Thanks for the great review! We are so excited about these renovations and cannot wait to share the vision we have been working towards for so long. We also appreciate your patience with the renovation - I promise it will be spectacular when it's complete! More 

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