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Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

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5400 John Q Hammons Drive NW, Concord, NC 28027
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Embassy Suites by Hilton Charlotte - Concord / Golf  Resort & Spa
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707 Reviews from our TripAdvisor Community

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Traveler rating
    427
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (707)
  • Mar-May only
    (183)
  • Jun-Aug only
    (188)
  • Sep-Nov only
    (177)
  • Dec-Feb only
    (159)
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There are newer reviews for Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa
See the most recent reviews
Tifton, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my second visit to Embassy Suites and once again it didn't disappoint. Check-in was quick and room was amazing. Breakfast included fresh fruits, bacon, sausage, potatoes, muffins, waffles, and much much more. Coffee, hot chocolate, juice, and fountain drinks were also available. No complaints at all.

Was this review helpful? Yes
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Welcome back! Thank you for choosing to stay with us again and write a review. Our breakfast is one of the best reasons to stay with us. You described it well. We look forward to your next visit with us. Safe travels, Alan More 

Birmingham, Alabama
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My family and I (5 year old and 12 year old included) stayed here for two nights this past week. We were in the Charlotte area for a funeral. This hotel was recommended by friends and family in the area. I'm so glad we stayed here! Easy check-in, clean rooms, fun pool, great breakfast options, and we loved the bar... More 

Was this review helpful? Yes
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

So sorry to hear about your loss. We are glad to know that we helped make your stay pleasant, while you were with us. Special thanks to your friends that recommended us. Safe travels, Alan More 

Greensboro, NC
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is great - the service is excellent, they serve free breakfast, and adults get two free drinks during the manager's reception. Great pool and hot tub as well. The only downside is that there is no free wifi.

Was this review helpful? Yes
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for choosing to stay with us and write a review. I have great news!!!!!! We now offer free wifi to all our Hilton HHonors guests. For anyone that stays at a Hilton branded hotel, such as Embassy, there is no reason not to be a HHonors member. You can sign up right at check-in and start receiving the... More 

Lenoir, North Carolina
Level Contributor
153 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our country held a corporate training event here and my experience was very positive. The location is convenient and easy to find. The food is very good and the staff were very pleasant. I will definitely return. I am certain our company will plan another event here because attendance was very good.

Was this review helpful? Yes
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

As often as you travel and write reviews, you are more than qualified to know quality when you see it. Thank you for the kind words and don't wait for your company to book a meeting here. You can come and have a vacation here anytime! A weekend getaway is great for the mind and body! Safe travels, Alan More 

Fayetteville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel showed me and my friends that they know how to combine a very comfortable stay and provide services to large convention activity at the same time. The hotel staff to provide services to our room as fast. The only problem we encountered was with Wi-Fi service in our room, but everything else was excellent.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for staying with us during the convention. It was a fun weekend for the guests and the staff. Lots of amazing costumes! We look forward to next year's convention. Safe travels, Alan More 

Rockville, Maryland
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall the Property is very good. The rooms are spacious well appointed and in good shape. The room is clean and the staff is friendly and courteous. I was there with my family to attend a family members wedding nearby. Unfortunately, the Con-Carolina conference was there the same weekend. If you don't know what that means picture grown people walking... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review. Being the hotel for "everyone" sometimes does cause challenges but I am glad you still had a great stay with us. The ConCarolinas was a first for us and we expect them back again for the same weekend next year. Lots of fun people here just having fun. They were the majority of the guests... More 

Greensboro, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff was great and the rooms great and food great everyone was very helpful. They even let us into the restaurant a few minutes before the buffet opened just to let us sit down. The staff also helped us find a place to eat that would accommodate our party of 12

Was this review helpful? Yes
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for the "great" review. We aim to please. Safe travels, Alan More 

Skowhegan, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed for NASCAR event. Like most hotels in the area, the price is jacked up due to number of attendees, though this one was definitely on the high side. The rooms and lobby are tremendous. Had an excellent breakfast and evening reception. The "made to order" hot breakfast was a buffet with an omelet. Most of the items on the... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for choosing to stay with us during the holiday weekend. Sorry to hear about the french toast and the slow delivery of the towels. All the details, even the small ones, are important. I have passed your comments on to the team. We have some "tweaking" to do operationally so we can make certain your next visit is... More 

Raleigh, North Carolina
Level Contributor
112 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed as part of a business meeting and was very pleased with the service and quality of this hotel. The staff were polite. Rooms were very clean and spacious. Breakfast was awesome as omelets were cooked to order with a full line of breakfast food items.

Was this review helpful? Yes
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for the nice review. Out of all the many amenities that we offer our guests, the breakfast is the most highly used. Nothing beats having a great breakfast to start the day off right and no one does it better than Embassy Suites! Safe travels, Alan More 

Montgomery
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We're attending a convention being held at the Embassy Suites Concord NC this year. It's a hotel and convention center located conveniently off Rte 81. It's nice. Why? -It's all suites; a work area and bathroom separated from the sleeping area by a door. Very convenient when you're with another person who is on a different schedule -It's clean, with... More 

Was this review helpful? Yes
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for a very detailed review. We hope to see you again in the future. Safe Travels, Alan More 

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