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All 24 Concord hotels

Embassy Suites Charlotte - Concord / Golf Resort & Spa

3.5 of 5 Hotel   |   5400 John Q Hammons Drive NW, Concord, NC 28027
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87%
Ranked #2 of 24 hotels in Concord
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 3 weeks ago
missyb01 Sterling, Virginia
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490 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
There are newer reviews for Embassy Suites Charlotte - Concord / Golf Resort & Spa
See the most recent reviews
Sterling, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Embassy Suites is always consistantly good that is why we choose this hotel-we had no idea how great our experience would be-from beginning to end-rooms immaculant-service in all areas above average-location convenient to most attractions and the unexpected pleasure of a Spa-very professional staff and outstanding service-as well as a full service restaurant-many food and entertainment options in a close... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your wonderful review. We look forward to your staying with us again. Safe travels, Alan More

Detroit, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Breakfast food just ok. Scramble eggs did not look good. However, omelets were great. No vegetarian options. Banquet food was outstanding. Close to Concord Mills Mall, an outlet mall with good values.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for choosing to stay with us during your family reunion. I am sorry to see that you were disappointed with the buffet breakfast foods but the cooked to order omelet made up for it. There is always something for everyone with our breakfast each morning. Safe travels, Alan More

maumee, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I was amazed at how quiet it was in spite of all of the activity outside the door. The evening reception is very good. The omelettes are worth waiting in line for. The food at the restaurant was well prepared and reasonably priced.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
yerrt, General Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your recent TA review. We appreciate your comments about our complimentary breakfast omlets!!! Please consider us when your travels bring you back to our area. Terry Crawford General Manager More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were very impressed with the hotel. It was very clean, kids loved the pool, and the employees were extra nice. The pool was clean but they ran out of towels twice, and they were quickly refilled. My daughter and I went with my husband on his business trip.

Was this review helpful? Yes
yerrt, General Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your recent TA review. We appreciate your positive comments about our staff and service delivery. We hope to host you on your next business trip with your family. Terry Crawford General Manager More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Convenient location and accommodating staff makes this hotel a winner. The breakfast service was well stocked and fresh and the staff is friendly. Our event was flawlessly managed for our group of almost 2000 and we had a great time.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
yerrt, General Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your recent TA review. Thank you for your comments on how well the hotel delivered service in hosting your group event. The feedback is very much appreciated. Terry Crawford General Manager More

Gainesville, Virginia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a beautifully appointed hotel. Extremely clean, spacious and very comfortable. Pretty lobby area with some nice seating around. Very nice indoor pool area with a workout room. The made to order omelettes were very hot and fresh! There was also many other breakfast items to choose from. The wait staff was right there to help and clear away... More

Was this review helpful? Yes
yerrt, General Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your recent TA review. From your comments, it sounds like you were able to take advantage of our many offerings and especially our on site Starbucks. We look forward to your next stay with us. Terry Crawford General Manager More

Franklin, NC, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel experience was one of quality. Additionally, the location made arrival and departure easy. Nearby shopping and eating establishments provided adequate variety to meet the preferences of conference attendees. I would hope our group meets here again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
yerrt, General Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your recent TA review and your positive comments about the hotel and our location to many activities. Terry Crawford General Manager More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

First time staying at an Embassy Suites, I must say my first experience was a great one. Suite was very spacious, clean. Complimentary breakfast was awesome. Overall hotel was great. The decor of the hotel and suite was very nice. The general location of the hotel was very nice. Lots of restaurants, shopping etc. I will stay at this hotel... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
yerrt, General Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for you recent review. I am glad that we had the opportunity to host your "first time" stay at an Embassy Suites. Look forward to hosting your next stay at an Embassy Suites. More

Winton, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed my stay at the Embassy Suites and the service was wonderful. I would definitely request this hotel to future lodgers. The hospitality was great and I felt very comfortable the three nights I stayed there.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Three nights with us will definitely give you a true picture of how we operate. Thank you for choosing to stay with us on your trip. We look forward to your next visit with us. Safe travels, Alan More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Embassy is my favorite hotel, breakfast is always wonderful. the manager's reception is not good like it use to be. Seems that NC has a 2 drink minimum????? The refreshments were very LIGHT....but still my favorite hotel for breakfast alone(:

Was this review helpful? Yes
embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for choosing to stay with us. We do have the best breakfast in town! No need to go anywhere else for breakfast when staying with us. Yes, NC Liquor laws force us to keep to a 2 drink maximum per registered adult for our Evening Reception. In order to keep our liquor license, we must comply fully with... More

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Additional Information about Embassy Suites Charlotte - Concord / Golf Resort & Spa

Address: 5400 John Q Hammons Drive NW, Concord, NC 28027
Phone Number:
Location: United States > North Carolina > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Charlotte - Concord / Golf Resort & Spa 3.5*
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Also Known As:
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Concord
Concord Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Concord #2 Business Hotel in Concord #2 Romantic Hotel in Concord #4 Family Hotel in Concord
Hotel Class
Official Description (provided by the hotel)
The Embassy Suites Charlotte-Concord Golf Resort, Spa & Conference Center is located right where you want to stay. As a guest, you’ll enjoy spacious, two-room Charlotte hotel suites with a complimentary cooked-to-order breakfast and nightly Manager’s Reception. High-speed internet access, free parking, fitness center, onsite casual dining at the Rocky River Grille, golf at the Rocky River Golf Course and the full service salon at Spa Botanica are available daily for your use. The Embassy Suites Charlotte-Concord offers more then 42,000 square feet of flexible event and conference space, including an impressive 28,800 square foot ballroom and 26 breakout rooms. The latest in meeting technology and first-class service ensures an unrivaled meeting experience. ... more   less 
Number of rooms
308

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