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All 25 Concord hotels

Embassy Suites Charlotte - Concord / Golf Resort & Spa

3.5 of 5 Hotel   |   5400 John Q Hammons Drive NW, Concord, NC 28027
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88%
Ranked #2 of 25 hotels in Concord
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
Topless65 Bryceville
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432 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Bryceville
Top Contributor
61 reviews 61 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great service and accommodation. Friendly staff. Rooms are spacious with separate sleeping qtr's. Rocky River Restaurant in the hotel is less than appealing. Food was cold when it arrived, salmon was way over cooked. Service in the restaurant was extremely slow.

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Kingsport, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel provided excellent service, friendly and accommodating staff, and an overall superior stay. The suite was quiet, despite the fact that the hotel was completely full during our stay. Very convenient location to racing, shopping and restaurants.

Review collected in partnership with Embassy Suites Hotels

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Dacula, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Check in and check out was fast. The room was clean and comfortable. Very friendly staff and great service. Complimentary breakfast and Manager's reception were great. It was my first time staying at an Embassy Suites Hotel and will use again in the future.

Review collected in partnership with Embassy Suites Hotels

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Raleigh
Top Contributor
56 reviews 56 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place to stay for business! No need to leave this property as they have all the amenities and friendly staff. They even have Copper Beer (OMB) on tap for evening Manager's Reception. Always enjoy staying there.

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for choosing to stay with us when traveling to the Concord/Charlotte area. Our hotel offers many amenities that make it the prefect hotel for travelers. You hit on one of them: the Evening Reception! I am glad you like our selection. We look forward to your next visit. Safe travels, Alan More

Greenville, South Carolina
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

When I arrived to my room after checking in, I found that the room had not been vacuumed since previous guests! I was shocked! There were crumbs and black lint all over the floor both in the living area and bedroom. There were crumbs on the sofa, too. In the bathroom, there was a half used bottle of lotion on... More

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

I am so sorry to see your comments about your suite condition. Those issues should not have happened and have been addressed with our Housekeeping Department. I will not make up any excuses for what you experienced. That is not like us and it should never have happened. I greatly appreciate that you have told us about it and we... More

Fredericksburg, Virginia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for a conference for two days. Beautiful hotel design. Liked the fact that emergency exit signs are at floor level for safety. Great breakfast. Rooms well designed and very clean. Love the high placement of shower head for tall guy. Great stay!

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review and choosing to stay with us. I am a tall person as well and I appreciate not having to stoop down to wash my hair in the shower. It is the little things that really make a stay exceptional. Thank you for pointing that out. We look forward to your next visit with us. Safe... More

Knoxville, Tennessee
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

All I need to say is "Excellent." Check in was easy, room was very nice. I had king room and it was nice to have the sitting area separate from the bedroom. The bed was extremely comfortable. I can't comment on breakfast because I slept in. Bed was too comfortable.

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for the wonderful review. I am pleased to see that you had such a great time with us. Too bad you slept through breakfast. On your next visit you will want to try our full breakfast. It is the most important meal of the day! Be sure to come hungry. Safe travels, Alan More

Sanford, North Carolina
Top Contributor
71 reviews 71 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has the nicest standard suites I have stayed in. Not only do you have your own private living room, coffee maker, fridge, and sink, you also have an extra door between your bedroom and the suite. This is an added benefit for quiet, restful sleep. The food was the best I have had at a conference. I was... More

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Based on the amount of reviews you have posted, you obviously travel quite a lot! Thank you for your detailed review. I will be sure to follow up with our Audio/Visual team to make sure they have the necessary adaptor for your next meeting with us. Safe travels, Alan More

Bellingham, Massachusetts
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The suites at this hotel are huge. The room was very comfortable. Nice work desk area that doubles as a kitchen table. Fridge and microwave is a bonus. The breakfast was very good as well. I would stay here again if I was in the area.

Review collected in partnership with Embassy Suites Hotels

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Come on back anytime! Thank you for your review. Our suites are the best for any traveler's needs. You hit on almost all the "extras" we give to our guests. Don't forget about the nightly Evening Reception as well. A great way to relax after a full day of work or play! Safe travels, Alan More

richmond,va
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

as always my stay here was very nice, property and room were very clean, breakfact was nice but i noticed tables werent being cleared very quickly. also, hot tub was not working and tv on stationary bike was not working.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for choosing to stay with us again. We really like to hear from our repeat customers. I regret that your experience in our fitness area wasn't perfect. Repairs had to be made to correct the items you mentioned. I assure you that you will not find these same problems on your next visit with us. Safe travels, Alan More

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Additional Information about Embassy Suites Charlotte - Concord / Golf Resort & Spa

Also Known As:
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Charlotte - Concord / Golf Hotel
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Concord
Concord Embassy Suites
Address: 5400 John Q Hammons Drive NW, Concord, NC 28027
Phone Number:
Location: United States > North Carolina > Concord
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Concord
#1 Family Hotel in Concord
#2 Business Hotel in Concord
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Charlotte - Concord / Golf Resort & Spa 3.5*
Official Description (provided by the hotel):
The Embassy Suites Charlotte-Concord Golf Resort, Spa & Conference Center is located right where you want to stay. As a guest, you’ll enjoy spacious, two-room Charlotte hotel suites with a complimentary cooked-to-order breakfast and nightly Manager’s Reception. High-speed internet access, free parking, fitness center, onsite casual dining at the Rocky River Grille, golf at the Rocky River Golf Course and the full service salon at Spa Botanica are available daily for your use. The Embassy Suites Charlotte-Concord offers more then 42,000 square feet of flexible event and conference space, including an impressive 28,800 square foot ballroom and 26 breakout rooms. The latest in meeting technology and first-class service ensures an unrivaled meeting experience. ... more   less 
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