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Embassy Suites Charlotte - Concord / Golf Resort & Spa

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5400 John Q Hammons Drive NW, Concord, NC 28027
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Embassy Suites Charlotte - Concord / Golf  Resort & Spa
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Embassy Suites Charlotte - Concord / Golf  Resort & Spa
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669 reviews from our community

Traveler rating
    403
    165
    59
    19
    23
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183
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269
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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Durham, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

The suites are nice, but the service could be improved. Check in was odd to say the least and no advice of how to get bags in easily or how to check out easily while at a conference was given by the staff. The overnight staff was helpful.

Review collected in partnership with Embassy Suites Hotels

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Columbia, South Carolina
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My family and I stayed at this hotel in April 2015. It was selected based on location for an event my husband was participating in. I frequently travel to this area for work but had never stayed in this particular hotel before. I selected a room via online check in prior to arriving but was not given that room upon... More 

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Berryville, Virginia
Top Contributor
153 reviews 153 reviews
79 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent spa service and dinner was 5 stars. The internet is so slow I had to use my phone to get work done. The gym and pool area is nice and lots to do with in a mile of the area. Breakfast is one of the best you can ask for.

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Pittsburgh, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Excellent location & service. Great spacious rooms and an on site restaurant. You will experience Southern Hospitality from everyone in the hotel. Lovely stay while attending the Auto Fair. The restaurant is lovely but they were so busy that one evening the food was cold and several customers were complaining.

Review collected in partnership with Embassy Suites Hotels

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Georgia, U.S.A.
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Great place to stop. We arrived on a Sunday that was obviously not a race weekend. Quiet atrium. Very good service at front desk. Breakfast was as expected from Embassy Suites. Rooms were comfortable. Easy access from Interstate.

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Bedford, OH
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in 2007 when they first opened, and they were still working out kinks in the hotel (fire alarm going off most of the night) This stay was a lot more peaceful. The hotel handled The Passover group that was staying the same time as us, very well. Breakfast and evening reception was always busy, but not overly... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Just a great place to stay. I have had a great experience every time I have stayed here at the Embassy Suites. The food is great the rooms are clean the pool area Cafe they have the best breakfast. I would recommend this hotel to anyone

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Senior Contributor
24 reviews 24 reviews
8 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great place to stay with your pet. Staff very accommodating. Rooms clean and afford plenty of space. Breakfast was very good. The omelette gal was so friendly and made my cooked to order egg white omelette perfectly. The managers reception was also nice. The bar tenders were personable. We will definitely stay there again and would highly recommend it. The... More 

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Cleveland, Ohio
Top Contributor
62 reviews 62 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were here for 3 days for our Passover so we pretty much took up a lot of the hotel. The staff is friendly and very helpful. The room was just right for us. The only downside is the WI-FI, they do charge. We are early risers so no issues with the breakfast and variety was very good including made... More 

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Alexandria, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Over a span of five days our room was never cleaned, despite multiple phone calls and visits to the front desk and repeated assurances that our room would be prioritized the next day. We had to pick up our own towels and toiletries from the front desk and drop our discarded towels and trash in the hallway, where it joined... More 

Review collected in partnership with Embassy Suites Hotels

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