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Embassy Suites Charlotte - Concord / Golf Resort & Spa

3.5 of 5 5400 John Q Hammons Drive NW, Concord, NC 28027
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Certificate of Excellence 2014
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Embassy Suites Charlotte - Concord / Golf  Resort & Spa
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Embassy Suites Charlotte - Concord / Golf  Resort & Spa
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578 reviews from our community

Traveler rating
    356
    143
    48
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    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dallas, Texas
Top Contributor
52 reviews 52 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel, clean, well maintained. Lots of parking. Very close to Charlotte Motor Speedway, you can almost see and might be able to from some rooms. There is plenty of shopping and lots of restaurants. Helpful, friendly staff. The only thing I was disappointed about was my room service order. Don't order the chicken pot pie.

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Knightdale, United States
1 review
5 of 5 stars Reviewed 1 week ago

My stay at the Embassy Suites in Concord, NC was outsatnding. The staff was extremely professional and the hotel proximity to restaurants and shopping is excellent. I also like the access to downtown Charlotte without having to pay the downtown rates...

Review collected in partnership with Embassy Suites Hotels

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yerrt, General Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your recent survey. I appreciate your comment on how close we are to downtown Charlotte and the convenience. Thank you for your business. Terry Crawford General Manager More

Contributor
19 reviews 19 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is amazing. They have thought of everything. The hot FREE breakfast is a buffet with an omlette and waffle bar. The only downside was the coffee offered on the free breakfast was terrible. They do have a Starbucks in the lobby. The rooms are amazing. They are roomy, clean, and well equipped. You sink into the beds for... More

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yerrt, General Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your recent survey. I am glad you enjoyed our FREE breakfast offerings and apologize that the coffee was not to your liking. And, thank you for mentioning that we are a pet friendly hotel. Terry Crawford General Manager More

Anderson, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Great place stay for a business trip. Staff was very friendly and the room was excellent. I would definitely stay in the Embassy Suites the next time I am in the area. It was extremely convenient to the conference center.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
yerrt, General Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your recent survey. We are glad you chose our hotel for your conference stay. We hope to host again. Terry Crawford General Manager More

Pittsburgh, Pennsylvania
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The drink and appetizer reception in the evening is a nice touch. Large, useful rooms. Very close to the race track. Meeting rooms are spacious, and the staff is helpful. Visited for the AWS National Conference over Halloween weekend.

Was this review helpful? Yes 1
Paige L, Front Office Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for staying with us during the recent AWS convention. I am so glad to hear you enjoyed your time here and that our staff was helpful. Our location is great, especially to the race track. There were a lot of wine enthusiasts here at one time and we are so happy that all of you were comfortable in... More

Greenville, Wisconsin
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel and great price. Drink/appetizer reception in the evening and hot breakfast included in the price which was very reasonable. Large, clean rooms and the staff was very helpful. Used the fitness center which was well equipped. Very close to the Speedway and the Concord Mills Mall. I would stay at this hotel again in a heartbeat.

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Paige L, Front Office Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for staying with us! I'm so glad you were able to enjoy some of the great amenities we have here on property. You can't beat the cocktails in the evening and breakfast the next day. We appreciate your business and hope to see you again soon! More

Brunswick, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for the World of Outlaws World Finals in November and had a fantastic time! A beautiful hotel with many amenities and they even had shuttle service to and from the track. I hope to be able to afford to stay there again in the future.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
yerrt, General Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your recent survey. We are glad you chose us for your stay during the World of Outlaws racing this November. We hope to see you again next year. Terry Crawford General Manager More

King George, Virginia
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good venue for a wine conference. Open atrium and glass elevators made it easy to seek out friends when leaving room. Enjoyed hosting gathering in room as spacious enough. Amenities were plentiful. Bed was a little softer than I prefer. Management worked hard to get us into our room earlier than regular check-in time. Exercise facility nice, one elliptical's tv... More

Was this review helpful? Yes
Paige L, Front Office Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for staying with us for the recent AWS conference. I'm so glad to hear that you were able to get into your room early and all the staff you interacted with were helpful with your needs and requests. We really enjoyed having all the wine enthusiasts here and are so glad that you enjoyed your time and the... More

Southport, North Carolina
Senior Reviewer
10 reviews 10 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was there for the 2014 American Wine Society, National Conference. The hotel management and personnel were very professional. Greeted us with a smile every time I interacted with them. Great place to stay.....right next to the speedway.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Paige L, Front Office Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for staying with us during the recent AWS conference. We work hard with all of our staff to be accommodating and friendly so I am glad to hear that you were well taken care of. We enjoyed having all of you and hope you will come back to see us soon! More

London
Top Contributor
175 reviews 175 reviews
53 hotel reviews
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for a week because I was attending the 2014 American Wine Society National Conference which took place here. It’s a great place. Rooms on 12 (?) floors around an open square topped by a glass pyramid. On the ground floor are tables and bar and it’s here breakfast is served. You enter the room to see a... More

Was this review helpful? Yes
Paige L, Front Office Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for staying with us during the recent AWS conference. You did a great job describing our hotels and features! I am so glad that you enjoyed your time here and hope you will come back soon! The sidewalks to the local restaurants are in the works! More

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Additional Information about Embassy Suites Charlotte - Concord / Golf Resort & Spa

Address: 5400 John Q Hammons Drive NW, Concord, NC 28027
Phone Number:
Location: United States > North Carolina > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Charlotte - Concord / Golf Resort & Spa 3.5*
Number of rooms: 308
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Also Known As:
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Concord
Concord Embassy Suites

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