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All 24 Concord hotels

Embassy Suites Charlotte - Concord / Golf Resort & Spa

3.5 of 5 Hotel   |   5400 John Q Hammons Drive NW, Concord, NC 28027
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86%
Ranked #2 of 24 Hotels in Concord
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed today
perisioux Sarasota
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538 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
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English first
Sarasota
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed today NEW

I checked in and went directly to my room. It was clean but it was old. We went to dinner at the Hotel Restaurant which was excellent. Service was great the waiter was fabulous & the suggestions he made were great. It was there that I heard about the construction that has been going on to update the rooms. It... More

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Vacaville, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

We have been to this hotel for two business trade shows and both visits were very nice. The staff and accommodations are nice & clean. The breakfast provided is wonderful and the staff is excellent. They have made this business experience enjoyable. We plan on returning!

Review collected in partnership with Embassy Suites Hotels

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Fishkill
Top Contributor
81 reviews 81 reviews
42 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I recently stayed in this hotel for 2 nights. The rooms were nice and comfortable. I thought the room was very quiet and I could not hear people outside of my door. Breakfast was a typically embassy suites breakfast. There were plenty of places to eat. You do need to pay for wifi in this hotel. I have read other... More

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Clinton, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our stay in Embassy Suites was wonderful. We traveled on business and the hotel more than met our needs and expectations. Based on our experience, we can not recommend the hotel restaurant. Other than the restaurant, we were very welled pleased and will stay with Embassy Suites in Concord in the future.

Review collected in partnership with Embassy Suites Hotels

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Fredericksburg, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a wonderful stay at this hotel. The reception staff was friendly and check in was a breeze. We were given free gourmet coffee passes and other goodies for being Hilton honors members. The room was great as well. We enjoyed the managers reception as well as the made to order breakfast. We did find it interesting that this... More

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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel as a conference attendee. The staff was very nice and the suite I had was wonderful. The bed was comfortable, the water was hot not lukewarm like at some hotels. I enjoyed the complimentary breakfast & 2 free drinks for patrons in the evening at the bar. I wish I would have been able to... More

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for taking the time to write a review about your stay with us. Travel for work and no play can really wear on a person. We have the perfect solution. On your next visit you should try out our Rocky River Grille, our Spa Botanica, or the Rocky River Golf Course. Safe travels, Alan More

Lenoir, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been traveling here for the past several years for a state wide symposium and always find the rooms in great order and the staff is very friendly and helpful. The restaurant is very good for a hotel restaurant. Overall I just love Hilton properties but this one is especially nice. It' s extremely close to the Charlotte motor speedway... More

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for the kind review. Whatever the reason brought you to us, we are grateful you stayed. Meetings due bring a large portion of our guests. Thank you for also taking the time, while with us, to enjoy our Rocky River Grille. Next time you visit, you must take some time to indulge in our Spa Botanica. Safe travels,... More

alma, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent, I am very pleased with my stay at Embassy Suites. I only wish I could have strayed longer and enjoyed the spa. I would stay at Embassy Suites in Concord again if given the opportunity. I have stayed at many Embassy Suites and this is by far the best I have stayed in.

Review collected in partnership with Embassy Suites Hotels

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

We thank you for choosing to stay with us and hope that you can take more time on your next visit to enojoy or Spa Botanica. Safe travels, Alan More

1 review
2 of 5 stars Reviewed 2 weeks ago

There are two things that a hotel needs to support business travel. There has to be a bed and free in room WIFI. This hotel is at 50%, I have a bed. I can get free WIFI at the local McDonald's but the high price Embassy Suites feels they need $9.99 per day. The business traveler that has to stay... More

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yerrt, General Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your Trip Advisor survey and thank you for the feedback concerning Wi-Fi. As a brand, Embassy has the policy of free Wi-Fi in our open atrium and first floor areas. We do offer a package that includes internet at a much reduced rate. Just book the package at "embassy suites.com/ConcordNC". We hope to have the opportuniy to... More

merry hill, nc, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Attended work-related conference at this hotel. Was VERY satisfied with quality of hotel, cleanliness of public areas, and friendliness of staff. Our room was clean and fresh and loved the soap/lotion selection provided. The breakfast with omelet bar was excellent. The hotel provided a box lunch that was very good as well. We ate in the restaurant at night and... More

Review collected in partnership with Embassy Suites Hotels

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for the wonderful review. We are a great hotel for having meetings and conventions at because of the convention center attached to our hotel. Nothing beats being able to park the car and forget about driving while staying with us. I am also glad to see that you took advantage of all the amenities that we offer. Being... More

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Additional Information about Embassy Suites Charlotte - Concord / Golf Resort & Spa

Address: 5400 John Q Hammons Drive NW, Concord, NC 28027
Phone Number:
Location: United States > North Carolina > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Charlotte - Concord / Golf Resort & Spa 3.5*
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Also Known As:
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Concord
Concord Embassy Suites

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