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All 24 Concord hotels

Embassy Suites Charlotte - Concord / Golf Resort & Spa

3.5 of 5 Hotel   |   5400 John Q Hammons Drive NW, Concord, NC 28027
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Embassy Suites Charlotte - Concord / Golf  Resort & Spa
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Ranked #2 of 24 Hotels in Concord
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 4 days ago
Elizabeth H Baltimore, United States
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557 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baltimore, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This hotel met every possible expectation. They were helpful, courteous, polite and just wonderful. We needed a ride to the track and there was hardly ever a wait time, even if we were the only ones in the van. Everyone was fantastic and we will be going back next year.

Review collected in partnership with Embassy Suites Hotels

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Chambersburg, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is by far the nicest hotel in which I have had the pleasure to stay. The staff is friendly, helpful, and knowledgeable. The rooms are very comfortable with all amenities. The complimentary breakfast had everything that I could have wanted for breakfast, including "made to order" omelets and Belgian waffles. This my idea of how a hotel should be.

Review collected in partnership with Embassy Suites Hotels

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Clover, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stay in Embassy Suites and the Hilton brand exclusively when i travel...my last stay was just a local getaway. Our second trip over the past 3 months. We like it because the hotel is extremely nice, the rooms are great! The service is upscale, the atmosphere is great,,,its in a great location in the Concord area that is filled... More

Review collected in partnership with Embassy Suites Hotels

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Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Super nice place to stay . Had room 529 nice a very clean rooms. I only wish they would have water bottle in rooms. Staff is very friendly and professional. Very close to race track. Food at the restaurant is great the bar cocktails tasted great aswell. Jake from Ohio

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for choosing to stay with us during the race. There are many hotels to choose from but none are closer to the track than we are. Come back and stay with us during the Coca-Cola 600 race in May. Safe travels, Alan More

Salem, Virginia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

On a non-race weekend this is the place to be in Concord, NC. The hotel is large? 11 floors, and it is layer out in the standard Embassy Suites format. My room was comfortable and well appointed. The two rooms suite is a refreshing change from the standard room in another hotel. Running routes are best done in local parks... More

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for the detailed review. Don't forget that we have the tasty Rocky River Grille, de-stressing Spa Botanica, and the beautiful Rocky River Golf Course. All these things combined with the Embassy Suites amenities make for a world class resort! We look forward to your next visit. Safe travels, Alan More

Mt. Pleasant
Top Contributor
55 reviews 55 reviews
17 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

My friend and I took our daughters to see One Direction at the PNC Music Center outside of Charlotte. We drove up from Charleston and this hotel was the closest to the venue. It was less than a ten minute drive and we didn't even have to get on the highway. As usual, Embassy suites delivers with great morning breakfast... More

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for choosing to stay with us. There are many great concerts at the PNC Pavilion and attendees like to stay with us. Great location but nothing beats our Evening Reception and breakfast options. I have heard nothing but great comments about the concert. Safe travels, Alan More

Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For a two room suite with three women and one bathroom ! We arrived for a late check in and had a bit to eat before turning in....my friend hadfood poisoning afterwords from the chicken / orso soup and was up all night . No TP , no service from the front desk and noise levels from the car park... More

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

I am sorry to hear that your friend was not well during your stay. I hope she is all better now. I will certainly share your comments with my Front Desk and Housekeeping staff but we always have extra supplies at the Front Desk, such as toilet paper, for just these types of situations late at night. Thank you for... More

Charlotte, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Exceptional quality of customer service, beautiful hotel with and excellent breakfast buffet. The Premium 2 bedroom suites provided spacious accommodations for our family & friends. Minor problem with the drainage of shower, but overall great hotel.

Review collected in partnership with Embassy Suites Hotels

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for the wonderful review. We look forward to you staying with us again in the future. Safe travels, Alan More

Atlanta, Georgia
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed at this property several times when in the area. Hotel was at capacity during our stay. We stayed in a 2 bedroom/1 bath suite. It was roomy and spacious. Other properties have 2bed/2bath which would have been perfect. Check in was a nightmare. One clerk and many guests checking in. I have to agree with housekeeping comments.... More

Was this review helpful? Yes 1
embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for choosing to stay with us. I am glad that the overall say was good but disappointed to see where we had some missed opportunities. Sounds like you were here for the One Direction concert, along with many others. It certainly was a busy weekend here at the hotel. Safe travels, Alan More

Senior Contributor
37 reviews 37 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms were pretty big as they are suites, and the housekeeping could have been better. Sometimes, they emptied the trash. The breakfast was very good as the omelettes are made to order and so are the waffles. The hotel was about 20 minutes to downtown and very convenient to a lot of restaurants and concord mill mall for shopping.... More

Was this review helpful? Yes
embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Sorry to hear about the Suite Attendant coming back to your room repeatedly. Sounds like one of the new associates was assigned to your suite and some retraining is needed. Thank you for letting us know. Glad to see that the rest of your stay was better. Safe travels, Alan More

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Additional Information about Embassy Suites Charlotte - Concord / Golf Resort & Spa

Address: 5400 John Q Hammons Drive NW, Concord, NC 28027
Phone Number:
Location: United States > North Carolina > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Charlotte - Concord / Golf Resort & Spa 3.5*
Number of rooms: 308
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Also Known As:
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Concord
Concord Embassy Suites

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