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Embassy Suites Charlotte - Concord / Golf Resort & Spa

3.5 of 5 5400 John Q Hammons Drive NW, Concord, NC 28027
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Certificate of Excellence 2014
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Embassy Suites Charlotte - Concord / Golf  Resort & Spa
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Embassy Suites Charlotte - Concord / Golf  Resort & Spa
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591 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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Brooklyn, New York
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 days ago NEW

very clean hotel,definitely recommend for business visits. staff friendly and breakfast very good,lot of good options. close to charlotte and in middle of concord very close to nascar stadium. only negative thing is you have to pay for WI-FI

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United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

This hotel is mediocre at best. Our shower would stop working in the middle of showering. One minute there would be water and one minute it would be gone. We received a 5am wake-up call that we didn't order. I guess they don't clear them out between guests, so if you want to sleep in, you might want to make... More 

Review collected in partnership with Embassy Suites Hotels

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durham, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

our room was perfect. the made to order breakfast was wonderful. my husband and myself are trying to find another weekend we both can repeat the get-a-way. myabe next time, we will bring our children and let them experience all the activities and adventures in charlotte, nc. i was so happy that the hotel is so close to shopping and... More 

Review collected in partnership with Embassy Suites Hotels

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

I am so glad to see your comments. Thank you for choosing to stay with us. We will certainly be here for you on your next visit. Safe travels, Alan More 

Atlanta, Georgia, United States
Contributor
20 reviews 20 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great hotel. The staff is very friendly and extremely helpful. The rooms the lobby the pool area the entire hotel is spotless. The breakfasts are amazing and the drinks in the evening are very nice too. Not only would I stay at this hotel again I will stay at this hotel again.

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

I love your last sentence on your review. You are a committed guest and we are honored. We look forward to your next visit with us. Safe travels, Alan More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Was there at a Conference for a week. My Stay at the time was wonderful from the time I checked in. Room was great with a sitting room and a bed room. The hotel staff, catering staff, cleaning crew everybody was very courteous and friendly. Plenty of things to do around.

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for the wonderful review. I will share your comments with all my staff. Safe travels, Alan More 

Barnwell, United States
1 review
5 of 5 stars Reviewed 1 week ago

Rooms were clean, big and wonderful! Free internet, breakfast and drinks. Everyone was very nice and accomodating. I would definately recommend. Lots of restaurants and shopping nearby. Close to the Charlotte Motor Speedway.

Review collected in partnership with Embassy Suites Hotels

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review. I am glad to see you enjoyed all we have to offer. Don't forget about our excellent restaurant here in the hotel. The Rocky River Grille outshines all the "chain" restaurants in the area. Safe travels, Alan More 

Concord, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our stay at Embassy Suites was wonderful from the time we checked in after a long trip with quick helpful staff that supplied my wife with bottled water to the wonderful room. Felt like home. Room was quiet with separate sleeping section that allowed me to work while my wife retired early.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for choosing to stay with us while traveling. Having the 2 room suite so one can work while the other sleeps, is a perfect balance. I agree completely. Safe travels, Alan More 

Charlotte, North Carolina
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We hosted a work Christmas party here, with a block of rooms for 14 couples who spent the night. I really can't say enough about the quality of service and the extremely attentive, detail-oriented catering staff we worked with, led by Sarah. The night of our party, there were two huge parties in the convention center (800+ for the one... More 

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embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for such a detailed review. I will be sure to share with Sarah how please you were with your event. I will also pass along "kudos" to the staff member that came up with the idea for the photo shoot area. We are all about creating memories. Safe travels, Alan More 

Washington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a great place to stay. They are pet friendly which meant a lot to us. The staff were very helpful and polite. The food was great. It is also a great location for shopping or just touring the area. I would highly recommend this hotel and would definitely choose it for my stay again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

We appreciate your choosing to stay with us and look forward to your next visit. Safe travels, Alan More 

Chesapeake, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

As most Embassy Suites it was clean and friendly. Free breakfast is a time and money saver in the mornings when you want to get on the road. I highly recommend this Hotel. The managers reception is also a relaxing plus after a long day of travel.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
embassyconcord, Manager at Embassy Suites Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for the wonderful review. We are the hotel for the busy traveler that also wants to be able to relax once at the hotel. Beyond our great breakfast and evening reception we also have the Spa Botanica for total pampering and our Rocky River Golf Course to enjoy some fun time. See you on your next visit. Safe... More 

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Additional Information about Embassy Suites Charlotte - Concord / Golf Resort & Spa

Address: 5400 John Q Hammons Drive NW, Concord, NC 28027
Phone Number:
Location: United States > North Carolina > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Charlotte - Concord / Golf Resort & Spa 3.5*
Number of rooms: 308
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Also Known As:
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Concord
Concord Embassy Suites
Hotel Style:
#1 Green Hotel in Concord
#2 Business Hotel in Concord
#3 Romantic Hotel in Concord
#4 Family Hotel in Concord

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