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Suburban Extended Stay Concord

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7725 Sossaman Lane, Concord, NC 28027
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Suburban Extended Stay Concord
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Suburban Extended Stay Concord
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47 reviews from our community

Traveler rating
    15
    11
    5
    7
    9
See reviews for
16
8
2
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Annandale, New Jersey
1 review
3 of 5 stars Reviewed 2 weeks ago

Great location next to Charlotte Speedway and Concord Mills. A lot of restaurants nearby as well. This place is reasonably priced and for good reason. There are limited amenities and the place is already starting to get a little beat up. Decent place if you are in town for the races. Not great for a couple or families.

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1 review
1 of 5 stars Reviewed 2 weeks ago

My check is time was 3 p.m., I arrived at 2 p.m. and was by the front desh clerk Adrian that she did not have any early check, ok. Came back at 4:35 p.m. and was told it would be another five minutes(probably room was not ready and housekeeper needed to spruce it up). Get into the room which was... More 

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Alpharetta, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 18, 2015

The best thing about this lodging facility is the location. There's lots of restaurants, near the highways, shopping center, and approximately 20-25 minutes from the airport. Now for the REVIEW....Drum Rollllll...... At a glance, the room looked ok but when we checked in, we realized how filthy it was. Due to their company policy, once you request housekeeping, they charge... More 

Was this review helpful? Yes 1
Sam H, General Manager at Suburban Extended Stay Concord, responded to this review

Dear Felicia, I want to thank you for your feedback regarding your stay at the Suburban Concord. Obviously we did not met the expectation you have of a Choice property and for that I want to apologize. I have tried to research your stay, but I do not have any information in our system that helps me identify your room... More 

Ashley, Indiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 13, 2014

Room was clean and staff was friendly and helpful, came down for the nascar race and you couldn't ask for a better location. Will be staying here again in the future when we visit this area. Our room was on the side by the Harley dealership not a bad thing if you want to hear a bike in the morning... More 

Was this review helpful? Yes 1
Sam H, General Manager at Suburban Extended Stay Concord, responded to this review

Dear Mike H., Thank you for taking the time to provide feedback regarding your stay at the Suburban Concord, NC. We strive to provide a quality product and service for our guests and I am pleased to know that we met your expectations. Race weekend is a busy time and very exciting for our guests. We are glad you enjoyed... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 30, 2014 via mobile

I read the reviews and most of them were not good. I thought I would see for myself and I should have listened to the reviews!! The hallways looked like they haven't been vaccuumed for awhile, elevator had rotten smell. The tub in our bathroom was dirty on the sides and we didn't have any toilet paper. My husband asked... More 

Was this review helpful? Yes 2
Sam H, General Manager at Suburban Extended Stay Concord, responded to this review

Kathy R., Thank you for taking time to provide feedback regarding your stay at the Suburban Concord. I have had time to speak with the staff and have better perspective on the situation. I want to apologize for the inconvenience you encountered. The hotel did have supplies available and being new to the property the staff did what she thought... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 22, 2014

I first arrived at the Extended Stay 12/23/2013-1/1/2014. The young lady seem polite but wasn't very confident or professional. She did sign me up for ChoiceRewards, I thought that was nice. On News Day 1/1/2014, about 1am in the morning, we were awakened and evacuated from the hotel because someone had taken fire extinguishers and sprayed it on the third... More 

Was this review helpful? Yes 3
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 20, 2014

Tried to check in but had to wait 2 hours after arriving so housekeeping could clean. Hair in shower/tub, stove had burnt food stuck on it, carpet in room had not been vacuumed, lamp shade knocked off of wall lamp. Hallways not vacuumed. Room smelled of fried foods. Reservation was for 2 adults and 2 children but yet only 3... More 

Was this review helpful? Yes 5
1 review
5 of 5 stars Reviewed July 6, 2014

Staff was friendly and helpful. Thoroughly enjoyed my stay. Looking for suburban on next trip. Rooms were clean, but had stall odor. Quickly fixed with air freshener in air vent. Continental breakfast would have been great at leat on weekdays. Liked the timer on stove. Smoke detector by bathroom not good. Steam from shower set it off.

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Olathe
2 reviews
4 of 5 stars Reviewed July 5, 2014 via mobile

The price was affordable. The room was great. Clean environment. Outside pool area was nice. They had a grill by the pool side for guest convenient. Customer service team was friendly as usual. Close too all restaurants. Concord mills outlet great location. I will be back soon.

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Concord
1 review
4 of 5 stars Reviewed July 4, 2014

I was coming to Concord to visit friends and just to get away. I happened among The Suburban of Concord. I needed a place to stay because my friend didn't have space. I checked in and had a great conversation with Adrian. She was telling me all of the things in the area that my friend and I could do.... More 

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Additional Information about Suburban Extended Stay Concord

Address: 7725 Sossaman Lane, Concord, NC 28027
Phone Number:
Location: United States > North Carolina > Concord
Price Range (Based on Average Rates): $
Hotel Class:2 star — Suburban Extended Stay Concord 2*
Number of rooms: 101
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Also Known As:
Suburban Extended Stay Concord Hotel Concord
Concord Extended Stay

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