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Comfort Suites Concord Mills

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7800 Gateway Lane, NW, Concord, NC 28027
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Comfort Suites Concord Mills
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131 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Richmond Va
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

Be 2 minutes from the speedway, the hotel is a great location for race fans. The hotel has experienced a lot of good times as the evidence on the walls. The gentleman at the front desk said floors 2 and 3 are scheduled to be painted soon. The rooms seemed very bare. Not a lot of decorations and just the... More 

Was this review helpful? Yes
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Got a great rate, now I know why. Hotek was pretty good when walked in. Nice lobby. Then the fun really started. Both Elevators had a weird smell. Cranking sounds and sudden stops. Got to the room and it was average. Some dirty walls. Then I was going to jump in bed and found lipstick on one pillow cover and... More 

Was this review helpful? Yes
Gaston, South Carolina
5 of 5 stars Reviewed 1 week ago

very clean hotel, mrs. yordanos treat us very good and accomodate us good, good breakfast, and coffee, also after we left notice i left my bipad machine, and Mrs Yordanos help me giving me information how to get my machine back thru ups, she is very pleasant and care person.

Was this review helpful? Yes
Santa Barbara, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel is the preferred hotel for our company visitors as it is centrally located to Concord and the PNC Music Pavillion, Speedway, etc. I have stayed here many times i the past as I live in CA and work in NC. This trip, I stayed for 3 nights and noticed a definate improvement in the maintenance of the common... More 

Was this review helpful? Yes
James M, General Manager at Comfort Suites Concord Mills, responded to this review

Thanks for the compliments! We appreciate it, and I'll let my staff know. We always want our guests to have a nice clean and comfortable stay... Take care. Sincerely, James McGivern GM More 

Greenville, Ohio
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our room showed some signs of wear and tear but was clean and comfortable. The hotel is conveniently located near the speedway and the Concord Mills mall. The staff was very nice, especially the lady in charge of the breakfast area. A very good value.

Was this review helpful? Yes
James M, General Manager at Comfort Suites Concord Mills, responded to this review

Hello. Thanks for the review. I'm glad the hotel was nice and clean. We are always working to improve everything, and our remodeling job will be complete soon. Hope to see you again. Thanks. James McGivern GM More 

Mountain Top
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I highly recommend this Hotel for cleanliness & friendliness of the Staff! My daughter & I were traveling after 8 hrs on the road arrived to smiles at the front desk upon our Midnignt arrival. We had a cat & the pet friendly room was immaculate! The breakfast is excellent. The beds comfy. When we left early in the morning... More 

Was this review helpful? Yes
James M, General Manager at Comfort Suites Concord Mills, responded to this review

Hello, Thanks for the compliment. Glad you and your cat were happy! We hope to see you again... Take care. Sincerely, James McGivern GM More 

Atlanta, Georgia
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 29, 2015

We spent one night here while traveling and found the pros at this property to be the very large rooms and the affordability of the hotel. We had a suite with two queens and a single sleeper sofa with a small kitchenette. Unfortunately, the sofa sleeper was quite uncomfortable, and when unfolded, the head was substantially higher than the feet... More 

Was this review helpful? Yes
James M, General Manager at Comfort Suites Concord Mills, responded to this review

Hi. It's a good idea to recycle the plastic forks and plates. I'll look into it. I'll ask the recycle company if they can take those. I'm glad you enjoyed the room. Take care. Sincerely, James McGivern GM More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 25, 2015

We stayed 4 nights and enjoyed the visit! Suite was roomy and beds and pillows were very comfortable! Room was pretty clean. Great location too! Only complaint I had was the breakfast was not that good. Eggs were always cold and sausage just tasted bad. I've had much..much better breakfasts at Comfort Suites for sure!

Was this review helpful? Yes
James M, General Manager at Comfort Suites Concord Mills, responded to this review

Hello. Thanks for the review. I'll look into the breakfast. We definitely always want the eggs hot and the sausage good! Take care. Sincerely, James McGivern GM More 

Roanoke, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 24, 2015

My room was nice and clean. I had family come by and they said something about how nice it smelled there. Yordanos was a lot of help to me. She knew just the room that would make me happy. The hotel is located near lots of places to eat. And near interstate 85 which was nice for me to get... More 

Was this review helpful? Yes
James M, General Manager at Comfort Suites Concord Mills, responded to this review

Hello! I'm glad your family liked the air freshner I use. We try had to attend to the little details. We really want everyone to have a nice stay! Take care. Thanks for the review... Sincerely, James McGivern GM More 

Charlottesville, Virginia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 20, 2015

Stayed two nights to see a concert at the PNC Pavilion. Great location to the concert since I didn't want to stay downtown Charlotte. Only a 15 minute drive to the PNC Pavilion. My room was very spacious, a/c worked great. While in town I visited the Lionel Train store , a gigantic mall across the street and a Cajun... More 

Was this review helpful? Yes
James M, General Manager at Comfort Suites Concord Mills, responded to this review

Hello. Yes, the PNC Pavilion is very convenient. I'm glad you enjoyed your stay... Take care. We hope to see you again. Sincerely, James McGivern GM More 

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