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Comfort Suites Concord Mills

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7800 Gateway Lane, NW, Concord, NC 28027
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1 room 1 adult
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Comfort Suites Concord Mills
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147 Reviews from our TripAdvisor Community

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Pendleton, South Carolina
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed in many Comfort Inns and I never expected a room like this one. I was shocked at the size of the room. I was expecting the "typical" mid-range type room - adequate but nothing special, so this was a lovely surprise. Large clean room with a nice mini-kitchen and a separate make-up area off the bath, clean hallways... More 

Helpful?
Thank TC1Camper
Winston Salem, North Carolina
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here recently when attending a concert nearby. Reasonable rates. Very clean rooms. Beautifully appointed suite. Convenient to restaurants, shopping and local attractions. Friendly and helpful front desk staff.

Helpful?
Thank pberrier-ws-nc
Conyers, Georgia
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I had a brief stay for business and was very pleased with the new room renovations. Great for relaxing and knocking out a bunch of work on the road. When dealing with the front desk staff, they were incredibly nice, pleasant, and very helpful!

Helpful?
Thank Mramos327
California
1 review
1 of 5 stars Reviewed November 22, 2015 via mobile

I am actually in this room right now. If we didn't get here super late with 3 small children I would ask to get another room, although I'm assuming that would not be clean either. The walls are absolutely disgusting. Like they have never been washed. The TVs aren't working and neither was the air conditioners. I feel like we... More 

Helpful?
Thank chicmama84
James M, General Manager at Comfort Suites Concord Mills, responded to this review

Hello. I understand your concerns. Please allow me to address your situation. Concerning the walls, they are not dirty; they need painted. Do you notice the painters working just down the hall? We've completely remodeled, and the painters have finished the 5th, 4th, and 3rd floors, And they are already half way down the 2nd hall. Sorry you were not... More 

High Point, North Carolina
1 review
5 of 5 stars Reviewed November 22, 2015

Great place to stay, Had a problem with the guest laundry and Dawn made sure it was handled. Dawn was very easy to deal with and made sure we had what we needed to get uniforms washed for the next day. Thank you Dawn!

Helpful?
Thank Robin J
James M, General Manager at Comfort Suites Concord Mills, responded to this review

Hello, glad you enjoyed your stay! We always want our guest to have nice stays! And I'm glad Dawn had been able to help you... Take care! Sincerely, James McGivern GM More 

Clinton
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed October 17, 2015

My husband and I stayed here in a King Rm recently after a day of site-seeing in Charlotte. The hotel has been recently updated and it shows. Rooms were clean, spacious, and comfortable, wifi and television worked fine, and there were numerous restaurants nearby as well as the Concord Mills Mall right across the highway. It is definitely located in... More 

Helpful?
Thank teresact2
James M, General Manager at Comfort Suites Concord Mills, responded to this review

Hi Teresa! I'm glad you enjoyed the hotel. And yes, this is a good location. We are fortunate to have the wall and all the great restaurants! We hope to see you again soon... Take care. Sincerely, James McGivern GM More 

Minneapolis, Minnesota
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed October 13, 2015

This hotel needs updating and a maintenance person. Everywhere you looked was something in need or updating and repair. The linens and pillows being the exception. The breakfast was an average "continental breakfast" and the pool and workout room the same or slightly below average.

Helpful?
Thank Dennis S
James M, Manager at Comfort Suites Concord Mills, responded to this review

Hi Dennis. Sorry you were disappointed. We definitely always want everyone to appreciate the hotel, and we will continue to work to improve the property in every way. I hope the rest of your trip had gone well... Take care. Sincerely, James McGivern GM More 

2 reviews
4 of 5 stars Reviewed September 25, 2015 via mobile

We visited this hotel because of the proximity to the charlotte motor Speedway. The room was spacious, comfortable, and clean. The bed was very comfortable and the staff was very nice. I will definitely stay here again.

Helpful?
Thank Rachel C
James M, General Manager at Comfort Suites Concord Mills, responded to this review

Hi Rachael! Thanks for the nice review. We're all glad you enjoyed the hotel and staff. Safe traveling... Take care. Sincerely, James McGivern GM More 

King, North Carolina
1 review
5 of 5 stars Reviewed September 20, 2015

My husband and I decided late in the week to attend the NHRA Race Qualifying on Saturday, September 19. I made an online reservation at Comfort Suites. We arrived around 11 am and went directly to the hotel. We asked for early checkin since my husband has cancer and we wanted to rest a bit before going to the track.... More 

Helpful?
Thank Martha C
James M, General Manager at Comfort Suites Concord Mills, responded to this review

Hello! I'm glad Yordanos gave you such a good impression! Hope to see you again soon! Thanks. Take care. Sincerely, James McGivern GM More 

Anniston, Alabama
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 15, 2015

this hotel was close to the racetrack and it was a great price--the room was great, big, and clean--staff were great too--stayed here for two nights and the room was quiet--breakfast was good and had a lot of choices--

Helpful?
Thank chap1171
James M, General Manager at Comfort Suites Concord Mills, responded to this review

Hello! I'm glad you liked the hotel! We always want everyone to have a nice pleasant stay... Thanks! Sincerely, James McGivern GM More 

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