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Comfort Suites

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7800 Gateway Lane, NW, Concord, NC 28027
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Comfort Suites
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Ranked #7 of 24 Hotels in Concord
A recent review
4 of 5 stars reviewed 2 weeks ago
Heather W Kaiserslautern, Germany
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113 reviews from our community

Traveler rating
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    12
    6
    7
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33
27
4
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kaiserslautern, Germany
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel as a quick overnight stay on our way down south. The hotel fit the bill: it was pet-friendly. The staff was friendly and helpful. Our room was large and very comfortable. It was very clean and well-maintained. Breakfast was included and was a very nice spread. The location is perfect for travelers as it is right... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Staff friendly and approachable, rooms very clean and quiet, close to restaurants and shopping. Breakfast area clean and organized. Would recommend to everyone including my family. Will stay here again when in area.

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Newport, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel with about 40 women on a Women's Fellowship shopping trip to Concord Mills. Great staff, clean hotel. The hotel could use a touch up, paint chips and cracks in the wall. Overall a decent hotel.

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Room was clean and neatly decorated. Staff was very friendly and helpful. Breakfast was good. I would have preferred bacon over sausage but that's just my preference. Conveniently located to Concord Mills. Would definitely recommend and stay here again.

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Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 18, 2015

We stayed here over Valentine's Day weekend while in the area visiting the race shops and taking the tour of the Charlotte Motor Speedway. The room was clean, the people at the front desk were very friendly, and it was close to everything we wanted to see. We had stayed in a nearby hotel a couple years ago, and knew... More 

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James M, General Manager at Comfort Suites, responded to this review

Thanks for taking the time to write such a nice review. I hope you had a lovely weekend.... See you next year! Sincerely, James McGivern GM More 

Fairfax Station, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 5, 2015

Last night we were driving home from our visit in South Carolina and stopped about 10:00 at this hotel not knowing anything about it. We were thankful to find a nice hotel that would accept our sweet little Cockapoo 4 year old dog. The staff who checked us in, Pam and Andrea, were so nice and accommodating. We'd forgotten our... More 

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James M, Manager at Comfort Suites, responded to this review

Thanks for the review. We enjoyed having you and your family (pet included!)! I'm glad you enjoyed yourself and had a safe trip back! We hope to see you again. Thanks. Sincerely, James McGivern GM More 

1 review
5 of 5 stars Reviewed January 29, 2015

Check-in was smooth and I was in my room in moments. Loved the layout of the suite and comfortable bed. Was able to find the TV shows I wanted to see without hardly any effort. And the wifi was spot on. I found I had more than enough outlets to plug in all my devices to charge after a grueling... More 

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James M, General Manager at Comfort Suites, responded to this review

Hi, Thanks for the review! I'm glad you enjoyed your stay. And I'm glad you'll be coming back. We love repeat customers. Please, always mention you're a repeat customer; we'll give you an extra discount! Thanks! Sincerely, James McGivern GM More 

Reidsville
2 reviews
5 of 5 stars Reviewed January 22, 2015

My wife and I had planned a business trip at several stops around the state and as the day unfolded we decided that driving all the way home was out of the question. We stopped here and were pleased with all aspects of the visit. Terrific and knowledgeable staff; clean and comfortable room; great breakfast bar; and the location was... More 

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James M, General Manager at Comfort Suites, responded to this review

I'm glad you decided to stay too! And I enjoyed having you! Take care. Safe traveling... Hope to see you again. Sincerely, James McGivern GM More 

Bland, Virginia, United States
2 reviews
5 of 5 stars Reviewed January 22, 2015

We chose this hotel for a weekend getaway to shop and visit IKEA. The stay was excellent from check in to check out. Pam checked us in, and she was wonderful! She was efficient and friendly, and I wish I could have talked to her longer! The room was very spacious and a great value for the price! Bed was... More 

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James M, General Manager at Comfort Suites, responded to this review

Yes, we are ideally located for great shopping! Glad you had fun! Take care. Sincerely, James McGivern GM More 

Lenoir, North Carolina, United States
1 review
5 of 5 stars Reviewed January 22, 2015

My family and I had a wonderful experience at this hotel. It is a wonderful location. The pool was wonderful and very clean. Staff was very friendly and helpful. The complimentary breakfast was also great. This is a wonderful place to stay and we will be back!

Was this review helpful? Yes
James M, General Manager at Comfort Suites, responded to this review

Hello, thanks for such a nice review. We are glad you enjoyed yourselves. We always want our guests to have a clean nice stay. Take care. Safe traveling... Sincerely, James McGivern GM More 

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