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Comfort Suites

Certificate of Excellence
3.0 of 5
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7800 Gateway Lane, NW, Concord, NC 28027
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Comfort Suites
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Ranked #8 of 24 Hotels in Concord
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
Tara S Fairfax, Virginia
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119 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fairfax, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here as Comfort Suites was one of the three hotels sponsoring the Gathering of the Camaros events. Average accomodations: mostly clean hotel, decent breakfast, safe parking lot. I did have a serious issue with my room, but once I showed pictures to management, it was solved right away and I was given another room. The lobby receptionist was excellent... More 

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Senior Contributor
26 reviews 26 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Got a great deal on a Priceline Express deal hoping I was getting the Embassy Suites, but we got this instead. It's okay, it all turned out great. We arrived late at night and were checked in by a nice local fellow. It always warms my heart when an American is at the desk. (Sorry, I just prefer that in... More 

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Robbinsville, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

We took our daughter to a neurology specialist in concord. Mark checked us in and recommended a great dinner. Taylor and Yodaris were also exceptionally helpful and friendly. The staff was able to help me get directions to the medical center and they were genuine in there well wishes for my daughter.

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James M, General Manager at Comfort Suites, responded to this review

Nice! I'm glad my staff helped make your medical trip a little nicer! I hope all has gone well with your daughter!... Take care. Sincerely, James McGivern GM More 

1 review
4 of 5 stars Reviewed 3 weeks ago

While it was difficult to get the WiFi to work with either of our phones (and Time Warner was no help whatsoever--no surprise there!), the woman at the desk in the morning, Yordanos, was MOST helpful, both in trying to straighten out the WiFi problems, and in helping me arrange a little surprise for my sweetheart, translating some text into... More 

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James M, General Manager at Comfort Suites, responded to this review

Great! I'm really glad you liked Yodanos (Yodit)! And thanks for the review! Hope to see you again... Take care. Sincerely, James McGivern GM More 

Hammond, Louisiana
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 16, 2015 via mobile

We stayed at this Comfort Suites when we were in Concord for the NHRA drag races. It was conveniently located to the track, although not within walking distance like we were originally told (unless you are REALLY energetic!!). Breakfast was good, hotel was clean, is right by several restaurants. Staff was very friendly and helpful. Good choice for this "Choice... More 

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James M, General Manager at Comfort Suites, responded to this review

Hello! I'm glad you enjoyed your stay! We hope to see you again. Safe traveling... Sincerely, James McGivern GM More 

central iowa
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2015

Attended NHRA 4 Wides at ZMAX Dragway and picked this hotel because of the location and good reviews. I have always had good luck with Comfort Suites brand and love the Lake Norman location in Huntersville. This one was not quite up to the Huntersville CS standard but was very good for race weekend. Lots of places to eat within... More 

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James M, General Manager at Comfort Suites, responded to this review

Thanks for the review! Yes, we are great for the races, shopping, exploring Charlotte... I took over the hotel just a few months ago. Now that everything is settled and we are finishing the renovations, I am working to get breakfast even better... Please come back and experience the changes! Take care. Sincerely, James McGivern More 

Kaiserslautern, Germany
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 16, 2015

I booked this hotel as a quick overnight stay on our way down south. The hotel fit the bill: it was pet-friendly. The staff was friendly and helpful. Our room was large and very comfortable. It was very clean and well-maintained. Breakfast was included and was a very nice spread. The location is perfect for travelers as it is right... More 

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James M, General Manager at Comfort Suites, responded to this review

Hi! Yes, we are very pet friendly. We keep our pet rooms just as clean and nice as the rest of the hotel. *Concerning any special requests such as pets or any preferences you may have, please, always contact the hotel directly by calling the main hotel telephone number. Many booking agents/companies improperly enter such requests and they will not... More 

1 review
5 of 5 stars Reviewed March 12, 2015 via mobile

Staff friendly and approachable, rooms very clean and quiet, close to restaurants and shopping. Breakfast area clean and organized. Would recommend to everyone including my family. Will stay here again when in area.

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James M, General Manager at Comfort Suites, responded to this review

Hello! I'm glad you enjoyed yourself! I hope to see you again! Take care. Sincerely, James McGivern GM More 

Newport, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed March 11, 2015

Stayed at this hotel with about 40 women on a Women's Fellowship shopping trip to Concord Mills. Great staff, clean hotel. The hotel could use a touch up, paint chips and cracks in the wall. Overall a decent hotel.

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James M, General Manager at Comfort Suites, responded to this review

Hello. Thanks for the review! And thanks for pointing out the need for touch ups - yet we are in the middle of finishing the renovations. Three of the five floors have been finished - painted and completed. Sorry you had one of the rooms that yet needed painted. Please visit again - by time you return our hotel will... More 

1 review
5 of 5 stars Reviewed March 10, 2015 via mobile

Room was clean and neatly decorated. Staff was very friendly and helpful. Breakfast was good. I would have preferred bacon over sausage but that's just my preference. Conveniently located to Concord Mills. Would definitely recommend and stay here again.

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James M, General Manager at Comfort Suites, responded to this review

Hello! I'm glad you found the hotel very clean! We always want our guests to have nice stay... Take care. Sincerely, James McGivern GM More 

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