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Comfort Suites

3.0 of 5
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7800 Gateway Lane, NW, Concord, NC 28027
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Comfort Suites
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Ranked #7 of 24 Hotels in Concord
A recent review
4 of 5 stars reviewed 3 days ago
Teresa M Hammond, Louisiana
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115 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hammond, Louisiana
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at this Comfort Suites when we were in Concord for the NHRA drag races. It was conveniently located to the track, although not within walking distance like we were originally told (unless you are REALLY energetic!!). Breakfast was good, hotel was clean, is right by several restaurants. Staff was very friendly and helpful. Good choice for this "Choice... More 

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central iowa
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Attended NHRA 4 Wides at ZMAX Dragway and picked this hotel because of the location and good reviews. I have always had good luck with Comfort Suites brand and love the Lake Norman location in Huntersville. This one was not quite up to the Huntersville CS standard but was very good for race weekend. Lots of places to eat within... More 

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James M, General Manager at Comfort Suites, responded to this review

Thanks for the review! Yes, we are great for the races, shopping, exploring Charlotte... I took over the hotel just a few months ago. Now that everything is settled and we are finishing the renovations, I am working to get breakfast even better... Please come back and experience the changes! Take care. Sincerely, James McGivern More 

Kaiserslautern, Germany
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked this hotel as a quick overnight stay on our way down south. The hotel fit the bill: it was pet-friendly. The staff was friendly and helpful. Our room was large and very comfortable. It was very clean and well-maintained. Breakfast was included and was a very nice spread. The location is perfect for travelers as it is right... More 

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James M, General Manager at Comfort Suites, responded to this review

Hi! Yes, we are very pet friendly. We keep our pet rooms just as clean and nice as the rest of the hotel. *Concerning any special requests such as pets or any preferences you may have, please, always contact the hotel directly by calling the main hotel telephone number. Many booking agents/companies improperly enter such requests and they will not... More 

1 review
5 of 5 stars Reviewed March 12, 2015 via mobile

Staff friendly and approachable, rooms very clean and quiet, close to restaurants and shopping. Breakfast area clean and organized. Would recommend to everyone including my family. Will stay here again when in area.

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James M, General Manager at Comfort Suites, responded to this review

Hello! I'm glad you enjoyed yourself! I hope to see you again! Take care. Sincerely, James McGivern GM More 

Newport, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 11, 2015

Stayed at this hotel with about 40 women on a Women's Fellowship shopping trip to Concord Mills. Great staff, clean hotel. The hotel could use a touch up, paint chips and cracks in the wall. Overall a decent hotel.

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James M, General Manager at Comfort Suites, responded to this review

Hello. Thanks for the review! And thanks for pointing out the need for touch ups - yet we are in the middle of finishing the renovations. Three of the five floors have been finished - painted and completed. Sorry you had one of the rooms that yet needed painted. Please visit again - by time you return our hotel will... More 

1 review
5 of 5 stars Reviewed March 10, 2015 via mobile

Room was clean and neatly decorated. Staff was very friendly and helpful. Breakfast was good. I would have preferred bacon over sausage but that's just my preference. Conveniently located to Concord Mills. Would definitely recommend and stay here again.

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James M, General Manager at Comfort Suites, responded to this review

Hello! I'm glad you found the hotel very clean! We always want our guests to have nice stay... Take care. Sincerely, James McGivern GM More 

Senior Contributor
22 reviews 22 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 18, 2015

We stayed here over Valentine's Day weekend while in the area visiting the race shops and taking the tour of the Charlotte Motor Speedway. The room was clean, the people at the front desk were very friendly, and it was close to everything we wanted to see. We had stayed in a nearby hotel a couple years ago, and knew... More 

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James M, General Manager at Comfort Suites, responded to this review

Thanks for taking the time to write such a nice review. I hope you had a lovely weekend.... See you next year! Sincerely, James McGivern GM More 

Fairfax Station, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 5, 2015

Last night we were driving home from our visit in South Carolina and stopped about 10:00 at this hotel not knowing anything about it. We were thankful to find a nice hotel that would accept our sweet little Cockapoo 4 year old dog. The staff who checked us in, Pam and Andrea, were so nice and accommodating. We'd forgotten our... More 

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James M, Manager at Comfort Suites, responded to this review

Thanks for the review. We enjoyed having you and your family (pet included!)! I'm glad you enjoyed yourself and had a safe trip back! We hope to see you again. Thanks. Sincerely, James McGivern GM More 

1 review
5 of 5 stars Reviewed January 29, 2015

Check-in was smooth and I was in my room in moments. Loved the layout of the suite and comfortable bed. Was able to find the TV shows I wanted to see without hardly any effort. And the wifi was spot on. I found I had more than enough outlets to plug in all my devices to charge after a grueling... More 

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James M, General Manager at Comfort Suites, responded to this review

Hi, Thanks for the review! I'm glad you enjoyed your stay. And I'm glad you'll be coming back. We love repeat customers. Please, always mention you're a repeat customer; we'll give you an extra discount! Thanks! Sincerely, James McGivern GM More 

Reidsville
2 reviews
5 of 5 stars Reviewed January 22, 2015

My wife and I had planned a business trip at several stops around the state and as the day unfolded we decided that driving all the way home was out of the question. We stopped here and were pleased with all aspects of the visit. Terrific and knowledgeable staff; clean and comfortable room; great breakfast bar; and the location was... More 

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James M, General Manager at Comfort Suites, responded to this review

I'm glad you decided to stay too! And I enjoyed having you! Take care. Safe traveling... Hope to see you again. Sincerely, James McGivern GM More 

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