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All 24 Concord hotels

Comfort Suites

3.0 of 5 Hotel   |   7800 Gateway Lane, NW, Concord, NC 28027
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76%
Ranked #12 of 24 hotels in Concord
A recent review
5 of 5 stars reviewed 2 weeks ago
Tina H Greensboro
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  • Reviews (93)
  • Photos (29)
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93 people have reviewed this hotel

Traveler rating
    33
    37
    10
    6
    7
See reviews for
27
24
4
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Greensboro
Contributor
16 reviews 16 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights and it was a friendly, very clean hotel. We hit the rest area where we picked up a travel savor coupon book which saved us around 40.00 per night! King bed with awesome blankets and pillows. Large suite! This will be our go to hotel whenever in that area. Breakfast consists of eggs, sauage, cereal, breads of... More

Was this review helpful? Yes 1
Vickie H, General Manager at Comfort Suites, responded to this review

We are so happy to hear that you enjoyed your recent stay with us. We enjoyed having you as our guest and hope to see you again soon! More

2 reviews
4 of 5 stars Reviewed 2 weeks ago

We were just looking for a one night get away in the area and this hotel served its purpose. I knew that the hotel was pet-friendly, and I have animal allergies so I called ahead of time to request a room that had not had pets in it. Greg made sure to reserve me a room on the top floor.... More

Was this review helpful? Yes
Vickie H, General Manager at Comfort Suites, responded to this review

Thank you for your positive review of your recent stay with us. We are so happy to hear that you and your family enjoyed your stay with us. Thank you for bringing to my attention to the pool phone not working properly. I will have that taken care of immediately. I am also sorry to hear that the breakfast was... More

Martinsburg, West Virginia
1 review
3 of 5 stars Reviewed 3 weeks ago

This hotel is located in a great location, renovations looking good, room size is great, breakfast was awesome. Hotel staff was excellent. Problem we incurred, however, was pool hours were posted as 7-10. Promised kids pool time in the a.m., went to pool (9:00 a.m.), it was being serviced with chemicals and unable to be used. Crying kids, upset parents....... More

Was this review helpful? Yes
Vickie H, General Manager at Comfort Suites, responded to this review

I apologize that the pool was not open in the morning of your stay. Unfortunately we needed to add chemicals to the pool to maintain its proper PH balance. I understand this was an inconvenience to you and your family and I am sorry. We try very hard to keep the pool open and well maintained 24/7 for the convenience... More

Charlotte, North Carolina
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

good location 15 minute drive downtown charlotte. Next door to concord mills mall and charlotte motor speedway. Easy access to highway, lots of restaurants near by. Good breakfast in the mornings. rooms are HUGE lots of space. Beds are awesome.

Was this review helpful? Yes 1
Vickie H, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review of our hotel. We are so happy that you were pleased with your accommodations during your stay with us. We look forward to seeing you again the next time you are in the Concord area. More

High Point, North Carolina
Top Contributor
72 reviews 72 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed here a few times for overnight stays, everything always meets expectations at a great price. Recommend for overnight concert stays, local shopping or race events. Convenient location to all three.

Was this review helpful? Yes
Vickie H, General Manager at Comfort Suites, responded to this review

Thank you so much for your kind review. We are happy that you enjoyed your stay with us and hope to see you again soon! More

NEW HAMPSHIRE
Top Contributor
96 reviews 96 reviews
36 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed June 5, 2014 via mobile

I stayed at this hotel as my options were limited, the check in process was a disaster as the guy at the desk was answering non stop calls, checking in guests, helping current guests and selling food and drink all at the same time. Longest I have ever had to wait to get checked in at a normal 6pm time.... More

Was this review helpful? Yes 1
Vickie H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review our hotel on this great website. I apologize that your stay was not to your satisfaction, I wish the issues that you have posted had been brought to my attention so we could have had the opportunity to correct these items offer you a different room for the remainder of your stay.... More

Nashville, Tennessee
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed May 25, 2014

Stayed here for the all star race and the coca cola 600 had 3 different rooms and all 3 were below average Broken desk chair Stains on walls Bottom of furniture looks like it went thru a flood Desk wobbled like the legs were about to fall off Same garbage on floors in halls like it has never seen a... More

Was this review helpful? Yes 1
Vickie H, General Manager at Comfort Suites, responded to this review

First of all thank you for staying with us over both Nascar races this year. I am sorry to hear that you were not happy with your accomodations, However I am also disturbed by the fact that you stayed with us over the first race and state how unhappy you were but nothing was every brought to the staffs attention... More

Washington DC, District of Columbia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 11, 2014

We had a great experience with Comfort Suites in Concord, N.C. The breakfast was great and the lady that took care of it worked very hard. Greg at the front desk went the extra mile to make us feel at home.

Was this review helpful? Yes 3
Vickie H, General Manager at Comfort Suites, responded to this review

Thank you for a wonderful review. I will be sure to pass along your compliments to my staff. We appreciate you staying with us and hope to see you again soon! More

Yulee, Florida
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 13, 2014

Very nice and clean hotel (with the exception of the public hallway on our floor - it didn't look like it had been vacuumed in a while) and left a bad first impression. The room was large and extremely clean and comfortable! The staff was friendly and the complimentary breakfast was very good (don't miss the waffle machine - it's... More

Was this review helpful? Yes 1
Vickie H, General Manager at Comfort Suites, responded to this review

Thank you so much for the great review. I would also like to thank you for bringing to my attention the condition of the hallway carpet during your stay. We have recently gone thru some minor renovations which very well could have attributed to the hallway carpets. We have recently placed all new sofas in each one of our guest... More

Concord, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2014

Really enjoyed this hotel with its free breakfast. Check in swift and Greg was very informative. We will be back. OBTW..the rooms were very nice & clean.Breakfast starts @ 630a and is hot and there is a variety of beverages ..apple & orange juice..coffee is scrumptous and plentiful.

Was this review helpful? Yes 1
Vickie H, General Manager at Comfort Suites, responded to this review

What a wonderful review of our staff and property! Thank you so much for taking the time to let us know we are doing a good job. We hope to see you again soon! More

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Additional Information about Comfort Suites

Address: 7800 Gateway Lane, NW, Concord, NC 28027
Phone Number:
Location: United States > North Carolina > Concord
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Suites 3*
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Also Known As:
Comfort Hotel Concord
Comfort Suites Concord
Concord Comfort Suites

29 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
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Number of rooms
84

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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