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All 24 Concord hotels

Comfort Suites

3.0 of 5 Hotel   |   7800 Gateway Lane, NW, Concord, NC 28027
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76%
Ranked #12 of 24 hotels in Concord
A recent review
3 of 5 stars reviewed 2 days ago
lovewv12 Martinsburg, West Virginia
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91 people have reviewed this hotel

Traveler rating
    32
    36
    10
    6
    7
See reviews for
26
24
4
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Martinsburg, West Virginia
1 review
3 of 5 stars Reviewed 2 days ago NEW

This hotel is located in a great location, renovations looking good, room size is great, breakfast was awesome. Hotel staff was excellent. Problem we incurred, however, was pool hours were posted as 7-10. Promised kids pool time in the a.m., went to pool (9:00 a.m.), it was being serviced with chemicals and unable to be used. Crying kids, upset parents....... More

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Charlotte, North Carolina
Contributor
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

good location 15 minute drive downtown charlotte. Next door to concord mills mall and charlotte motor speedway. Easy access to highway, lots of restaurants near by. Good breakfast in the mornings. rooms are HUGE lots of space. Beds are awesome.

Was this review helpful? Yes
Vickie H, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review of our hotel. We are so happy that you were pleased with your accommodations during your stay with us. We look forward to seeing you again the next time you are in the Concord area. More

High Point, North Carolina
Top Contributor
72 reviews 72 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed here a few times for overnight stays, everything always meets expectations at a great price. Recommend for overnight concert stays, local shopping or race events. Convenient location to all three.

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Vickie H, General Manager at Comfort Suites, responded to this review

Thank you so much for your kind review. We are happy that you enjoyed your stay with us and hope to see you again soon! More

NEW HAMPSHIRE
Top Contributor
94 reviews 94 reviews
34 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed June 5, 2014 via mobile

I stayed at this hotel as my options were limited, the check in process was a disaster as the guy at the desk was answering non stop calls, checking in guests, helping current guests and selling food and drink all at the same time. Longest I have ever had to wait to get checked in at a normal 6pm time.... More

Was this review helpful? Yes 1
Vickie H, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review our hotel on this great website. I apologize that your stay was not to your satisfaction, I wish the issues that you have posted had been brought to my attention so we could have had the opportunity to correct these items offer you a different room for the remainder of your stay.... More

Nashville, Tennessee
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed May 25, 2014

Stayed here for the all star race and the coca cola 600 had 3 different rooms and all 3 were below average Broken desk chair Stains on walls Bottom of furniture looks like it went thru a flood Desk wobbled like the legs were about to fall off Same garbage on floors in halls like it has never seen a... More

Was this review helpful? Yes 1
Vickie H, General Manager at Comfort Suites, responded to this review

First of all thank you for staying with us over both Nascar races this year. I am sorry to hear that you were not happy with your accomodations, However I am also disturbed by the fact that you stayed with us over the first race and state how unhappy you were but nothing was every brought to the staffs attention... More

Washington DC, District of Columbia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 11, 2014

We had a great experience with Comfort Suites in Concord, N.C. The breakfast was great and the lady that took care of it worked very hard. Greg at the front desk went the extra mile to make us feel at home.

Was this review helpful? Yes 2
Vickie H, General Manager at Comfort Suites, responded to this review

Thank you for a wonderful review. I will be sure to pass along your compliments to my staff. We appreciate you staying with us and hope to see you again soon! More

Yulee, Florida
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 13, 2014

Very nice and clean hotel (with the exception of the public hallway on our floor - it didn't look like it had been vacuumed in a while) and left a bad first impression. The room was large and extremely clean and comfortable! The staff was friendly and the complimentary breakfast was very good (don't miss the waffle machine - it's... More

Was this review helpful? Yes 1
Vickie H, General Manager at Comfort Suites, responded to this review

Thank you so much for the great review. I would also like to thank you for bringing to my attention the condition of the hallway carpet during your stay. We have recently gone thru some minor renovations which very well could have attributed to the hallway carpets. We have recently placed all new sofas in each one of our guest... More

Concord, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2014

Really enjoyed this hotel with its free breakfast. Check in swift and Greg was very informative. We will be back. OBTW..the rooms were very nice & clean.Breakfast starts @ 630a and is hot and there is a variety of beverages ..apple & orange juice..coffee is scrumptous and plentiful.

Was this review helpful? Yes 1
Vickie H, General Manager at Comfort Suites, responded to this review

What a wonderful review of our staff and property! Thank you so much for taking the time to let us know we are doing a good job. We hope to see you again soon! More

Rochester
Top Contributor
56 reviews 56 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 16, 2014

Being on a strict budget and needing a hotel at the last minute, I found this hotel on my GPS. I called the hotel directly and Gary at the front desk was very helpful, getting me a room and directions. The room is VERY clean and spacious. I am very impressed :)! There are a handful of restaurants within walking... More

Was this review helpful? Yes 1
Vickie H, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review of "The Hidden Gem" you found in Concord, NC. We appreciate your business and look forward to having you stay with us again the next time you are in the Concord area. More

Kannapolis, North Carolina
Top Contributor
70 reviews 70 reviews
63 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed January 9, 2014

This was the last stop in our 5 night cross country trip. We needed a pet friendly place, and this hotel was convenient. Plain, but large room. It was quiet, but freeway close. We didn't have breakfast, but what we saw was unappetizing. Decent sleep, but mot a place you want to spend a lot of time at.

Was this review helpful? Yes
Vickie H, General Manager at Comfort Suites, responded to this review

I'm sorry to hear that you were not completely satisfied with your recent stay with us. Our hotel has recently renovated all of our public spaces and at this time we are completing a new bedding package. We will be renovating all of our guest rooms in the near future. I apologize that you felt our rooms were plain, however... More

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Additional Information about Comfort Suites

Address: 7800 Gateway Lane, NW, Concord, NC 28027
Phone Number:
Location: United States > North Carolina > Concord
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Suites 3*
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Also Known As:
Comfort Hotel Concord
Comfort Suites Concord
Concord Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Number of rooms
84

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