My son received bites from bed bugs at this property. When I contacted the property a few days later, I first was told by the GM that they would get pest control to look into it and get back to me. Then 4 days later, I called back and was told by the GM the pest control had still not... More

I read reviews about this hotel and took a chance, I went up on a friday because I had a company meeting on saturday morning at 6:00am and didn't want to drive 3 hours to get to my meeting saturday morning. I checked in around 5 pm friday and was instantly greeted at the desk, the clerk gave me my... More

The people that worked at this hotel were beyond GREAT!!! They were extremely helpful and made my stay worthwhile. My reservation was totally screwed up at first and they fixed the problem with a hesitation and in a first class manner. The two people who checked us in to the hotel were just flat amazing when it came to customer... More

Pros - clean hotel, okay decor, fairly reasonable prices, microwave and fridge, pet friendly for only $25, indoor pool, free wifi and breakfast Cons - room was a tad noisy, could hear cars outside when had loud mufflers, and with such high traffic, seemed like there were quite a few of those; pool area just, meh, not inviting; tiny pillows,... More

This is hotel is perfect for a quick getaway or business trip. The location is convenient to the the Concord Mills Mall, NASCAR track, and plenty restaurants, as well as, about less than 20 minutes north of Charlotte. The rooms are clean, roomy, and the rate is very affordable. Staff is very friendly and courteous, and accommodating (I needed an... More

We've stayed at Comfort Suites in other locations, so when we booked the trip in October (for ourselves and friends) we were pretty confident that we were going to be happy with the facility. We definitely were -- the management, the front desk reception were all friendly and professional. One thing I want to stress is the cleanliness of the... More

This hotel is perfect for a family needing a clean, comfortable, and affordable stay for one night or several nights. The rooms are spacious. I liked the separate vanity outside the bathroom. The kitchenette is nice also in the rooms. The staff was extremely responsive, knowledgeable, and courteous. I will definitely stay again when I'm in the area. I recommend... More

The hotel is great. I particularly loved the large room. The rate was surprisingly low. Several restaurants are nearby (Texas Roadhouse is across the street). The room was clean and the bed was comfortable. They even had a platform with multiple electrical outlets to plug all of my "stuff" in without unplugging other things. I will definitely be back the... More

With aging family in Charlotte, we are visiting the area more and more often. After researching, have found that staying at the Comfort gives us just that, a comfortable, roomy, reasonably priced clean place with plenty food options for breakfast. Certainly makes our trips easier. The location is easy to reach. We've enjoyed walking a few steps across the street... More