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All 24 Concord hotels

SpringHill Suites Charlotte Concord Mills Speedway

3.0 of 5 Hotel   |   7811 Gateway Lane NW, Concord, NC 28027
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Ranked #9 of 24 hotels in Concord
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
notravelsurprises Chesapeake, Virginia
  • Overview
  • Reviews (64)
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64 people have reviewed this hotel

Traveler rating
    22
    25
    11
    2
    4
See reviews for
19
13
4
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
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English first
Chesapeake, Virginia
Top Contributor
103 reviews 103 reviews
39 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night -- travelling north from Atlanta on I-85. Check in was efficient, room was nice, beds were comfy. Breakfast was unusually good with fresh oatmeal and fruits. There were also some eggs and meats, but did not look at them too closely, not my fav. You can walk across the parking lot to a good local... More

Was this review helpful? Yes 1
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

We are pleased that you enjoyed your stay at SpringHill Suites Concord/Charlotte/Speedway. We look forward to serving you again in the near future. More

Punta Gorda, Florida
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We wanted to stay a night in the Lake Norman area, but the Marriott places we usually stay at were substantially higher than usual. Found this place via TA, but was a bit concerned about some of the reviews and the very low rate. We decided to try it anyway, because the rate was so low and not far from... More

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for your kind remarks concerning your stay with us at SpringHill Suites Concord/Charlotte/Speedway. We are happy that you enjoyed your stay with us and we look forward to serving you again soon. If we can be of assistance in helping you to book your next reservation with SpringHill Suites please feel free to contact us. More

1 review
5 of 5 stars Reviewed 4 weeks ago

The service was excellent could not have asked for better. The room was okay a little dated and they missed a water bottle beside the bed from the last person who stayed, not a big deal the rest of the room was very clean. Breakfast was also awesome to be free. The location was also really great.

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

We appreciate your feedback concerning your last stay at SpringHill Suites Concord/Speedway/Concord Mills. We take grest pride in providing our guests with the best customer service possible. Thank you for choosing our hotel. We look forward to seving you again in the near future. More

Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel was located in a good place. It wasn't hard to find. It is near several restaurants, shopping area, and near attractions. Plenty to do on this strip alone. The check in was easy and friendly. They do offer free in room wifi ( I had some difficulty at times connecting. Could have been my device). Rooms were as... More

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for your kind comments concerning your stay at SpringHill Suites Concord. We are pleased that you found your accomodations comfortable, clean, and offered a variety of restaurants and shopping nearby. We look forward to serving you again soon. More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 19, 2014

Hotel was nice, housekeeping did a good job. Rooms were clean. Pool and hot tub were great and the evening desk worker was very willing to help in anyway we needed. On property management and reservation people really messed up our 5 reservations and canceled them, rescheduled them, did not put them on 1 account when known I was paying... More

Was this review helpful? Yes
Sharon M, Guest Relations Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for taking the time out of your busy day to complete our survey. Thank you for your kind words about our housekeeping staff and our front desk agent. I would like to apologize that you felt the management did not handle your rooms the way that you felt was due. It is policy to put the name of... More

Far Rockaway, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2014

We stayed here for our family reunion in Charlotte. There were lots of other things going on including high school graduations. Nevertheless the service was good. We got a good group rate and some suites had double queens and sleeper sofas which was excellent for a family event. I stayed in two different rooms over the course of my stay,... More

Was this review helpful? Yes
Sharon M, Guest Relations Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for taking the time out of your busy day to complete our survey. We enjoyed your family and Thank you for choosing the SpringHill Suites for home away from home to gather in. Again Thank you for choosing the SprinHill Suites Concord and we hope to see the family again next year. More

Sugarcreek, Ohio
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 16, 2014

Booked this hotel specifically for its double queens and sleeper sofa rooms as well as for the SpringHill Suites brand. Positives: clean bedding, clean bathroom. Negatives: Hotel was not clean. Bugs in the hallway and stains on the floors. Had two rooms and both had the same issues. Not very clean and sleeper sofas broken. One Sleeper sofa smelled like... More

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for submitting your comments concerning your stay with us on or about 06-13-2014. I do apologize for any issues that you may have encountered during your stay. I have to be honest and state that none of these issues were brought to my attention. I would appreciate it greatly if you could please email me directly with more... More

Adelaide, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 14, 2014

My husband and I stayed in this hotel for 7 nights. The hotel was quiet, even with the increase of guests for the drag racing, parking was always easy and the free breakfast was always fully stocked and it was never too crowded. The hotel had free wifi not only in the lobby but in out room on the 4th... More

Was this review helpful? Yes 1
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for taking the time out of your busy day to submit your comments concerning your stay here with us at SpringHill Suites Concord. We appreciate your patronage to Springill Suites and Marriott and we look forward to serving you again soon. More

Raleigh, NC
Top Contributor
76 reviews 76 reviews
31 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed April 3, 2014

Stayed here 1 night last weekend. Rooms are huge and clean. Bed and room temperature were both comfortable. Room has microwave and fridge. Restaurants within walking distance. Short drive over the highway to Concord Mills outlet mall. Heated indoor pool. Decent breakfast with waffles & eggs and a nice lady keeping it all clean and stocked. Would stay here again... More

Was this review helpful? Yes
Sharon M, Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for staying with us here at the SpringHill Suites and we hope to see you agian in the near future. More

Candler
Top Contributor
52 reviews 52 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 27, 2014

My husband and I stayed for the weekend. A variety of restaurants are within walking distance which was very nice. The pool and hot tub were very relaxing and clean. All staff were friendly and helpful. Our room was very cozy and the bed was so comfy. We enjoyed the entire weekend.

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing Springhill Suites for your lodging needs. We appreciate your business and we look forward to serving you again soon. More

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Additional Information about SpringHill Suites Charlotte Concord Mills Speedway

Address: 7811 Gateway Lane NW, Concord, NC 28027
Phone Number:
Location: United States > North Carolina > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Charlotte Concord Mills Speedway 3*
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Also Known As:
Springhill Suites Charlotte Concord Mills Speedway Hotel Concord
Springhill Suites Concord

15 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
95

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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