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SpringHill Suites Charlotte Concord Mills Speedway

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7811 Gateway Lane NW, Concord, NC 28027
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1 room 1 guest
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SpringHill Suites Charlotte Concord Mills Speedway
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105 Reviews from our TripAdvisor Community

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Traveler rating
    39
    38
    16
    5
    7
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33
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5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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    (105)
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Claremore, Oklahoma
1 review
5 of 5 stars Reviewed 1 week ago NEW

For the price and the reputation of the hotel chain, I had expected better. Rooms were clean and the beds were of some comfort, we had a suite in which there was only 1 tv and that was in the bedroom. There was plenty of room to put another tv for the sofa bed. Speaking of the sofa bed, now... More 

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for taking the time out of your busy day to inform us of your experience at SpringHill Suites Concord. We appreciate your business and we look forward to serving you again soon. Our renovation is schedule soon. Please stop in and visit us again soon. More 

East Providence, Rhode Island
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for our annual family visit in Charlotte. Clean, comfortable room. Excellent hot/cold breakfast included, with several kitchen staff keeping serving containers full. Cost a better value compared to others in this area. When my wife inadvertently left her pocketbook on a chair in the dining area while carrying breakfast items up to our room, a staff member spotted... More 

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

We appreciate your loyalty to Mariott and we look forward to serving you again soon. More 

Miami, Florida
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Check in clerk was very helpful and nice. Room was nice. GREAT BED! Spacious room. Clean room. Good wifi. LOVE THE FRESH FREE COOKIES! LOVE THE NOON CHECKOUT! Close to restaurants. Close to highways. Overall a very nice play to stay.

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites for your lodging needs. We look forward to serving you again soon. More 

Columbia, South Carolina
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very nice, family friendly hotel! I would definetly recommend this hotel to others! The staff was great & very accomadating in assisting my family with finding local attractions! They provide a cimplimentary breakfast, which worked out great!

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites by Marriott in Concord NC. We appreciate your patronage and we look forward to serving you again soon. More 

mt pleasant
Level Contributor
68 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great room, size, cleanliness. Our room had been occupied by pet owner prior to us and they must have let it sleep on the pillow.. took awhile to get it replaced, but they did. Very comfy bed - regular breakfast - sausage & eggs were a little cold but could be that we were a little late arriving, very pleasant... More 

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

We appreciate your comments and concerns during your stay with us in Concord NC. Thank you for choosing SpringHill Suites by Marriott. We look forward to serving you again soon. More 

Raleigh, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Hotel was bland from the start. The rooms (had 2) were dank, humid feeling and did not appear very clean. Dirt in the corners of the bathroom, the room was dark room with out dated furnishings. The bath/shower was cheap looking. The entire hotel could use a facelift. The largest problem is the proximity to the highway, Interstate 85 is... More 

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites by Marriott. Everything we do is aimed at providing you with a flawless stay. Please accept our apology for not meeting your expectations and thank you for providing us with valuable information. More 

Wisconsin
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights and had a very comfortable room with a king bed, kitchenette and couch area. The staff was friendly with a good sense of humor. Near the inside pool area is a patio outside to sit and have a beverage and chat. The breakfast had a variety of items including the make your own waffle area, biscuits... More 

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites Concord NC. We appreciate your patronage to Marriott and we look forward to serving you again soon. More 

Harrisburg, Pennsylvania
Level Contributor
156 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed July 13, 2015

Upon check-in, after standing in line waiting for one staff person (seriously, just one person on staff?) to help two people, I checked in. She was nice, when she was paying attention to me rather than the personal call she was making. Arrived at our first floor room, and the odor of cheap deodorizers and air fresheners was thick in... More 

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Dear Guest, Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 12, 2015

Stayed here for one night because we went to a concert at the PNC Music Pavilion and this hotel is only a 10 minute drive from the pavilion. Hotel is in a great location, right off the interstate with lots of restaurants and shopping nearby. Rooms were spacious and clean. Enjoyed the free breakfast. Would definitely stay here again.

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites by Marriott in Concord NC. We look forward to serving you again, in the near future. More 

Michigan
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed June 29, 2015

Stayed here for 3 nights. The price is excellent for what you get. The room was clean and spacious. We picked the larger king room. Bed and pillows were very comfy. There was a fridge and microwave that were both clean. The pool was nice and well kept. Has a nice hot tub. Nice continental breakfast. Great location near a... More 

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites in Concord North Carolina. We appreciate your comments. We look forward to serving you again in the near future. More 

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