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SpringHill Suites Charlotte Concord Mills Speedway

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7811 Gateway Lane NW, Concord, NC 28027
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Best prices for: 1 room 1 guest
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SpringHill Suites Charlotte Concord Mills Speedway
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SpringHill Suites Charlotte Concord Mills Speedway
SpringHill Suites Charlotte Concord Mills Speedway
SpringHill Suites Charlotte Concord Mills Speedway
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96 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Michigan
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for 3 nights. The price is excellent for what you get. The room was clean and spacious. We picked the larger king room. Bed and pillows were very comfy. There was a fridge and microwave that were both clean. The pool was nice and well kept. Has a nice hot tub. Nice continental breakfast. Great location near a... More 

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites in Concord North Carolina. We appreciate your comments. We look forward to serving you again in the near future. More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great price, nice staff, good location, nice rooms! Overall we are highly satisfied! They even had fresh baked cookies ready when you arrive! Delicious! Although I wish the free breakfast ended at 10 instead of 9. But it was a fabulous hotel and we would stay there again!

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites Concord for your lodging needs. We appreciate your comments and we look forward to serving you again soon. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here this past week and had a great stay. The location can't be beat as is it close to the mall, speedway, and highway. There's also a Starbucks a block away, which is a big factor for me! Our room was nice and quiet. The hotel itself was clean and our room was cleaned each day in a... More 

Was this review helpful? Yes
Sharon M, Guest Relations Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites for your lodging needs. We appreciate your loyalty to Marriott and we look forward to serving you again soon. More 

Myrtle Beach, South Carolina
Level Contributor
174 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 stars Reviewed May 29, 2015

Cordial and professional welcome by Ryan at front desk. Probably an older Springhill but carpet and everything else is in new like condition. Room well equipped with all that is expected in a semi-suite. Quality towels etc.. AC was quiet. While by the Interstate, no troublesome noise. Good breakfast which was laid out well in a comfortable breakfast room. All... More 

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites for your lodging needs. We appreciate your loyalty to Marriott and we look forward to serving you again soon. More 

Level Contributor
61 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 23, 2015

We had a very pleasant stay! No complaints... The staff was very friendly and polite. Our room was really nice and clean! Breakfast was provided and it was a convenient location for us! It is definitely one of the nicer places we have stayed in!

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites Concord for you most recent stay. We appreciate your patronage to Marriott and we look forward to serving you again soon. More 

Orange, Virginia
Level Contributor
327 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed May 4, 2015

I was quickly and politely greeted. They had my room waiting for me. It was clean, quiet, with a great bed. Some complain about the traffic on I-85 but unless one is a light sleeper, I doubt they'll notice. Breakfast buffet is okay.

Was this review helpful? Yes
Sharon M, Guest Relations Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

We are delighted that you enjoyed your stay with us and hope too see you again when your travels bring you back to our area. More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 18, 2015

Just a quick stop. But the staff was friendly and welcoming. Beds were very comfortable. The room was large with a separate seating area. The hotel is newly remodeled. First class all the way. Everything was fresh and clean.

Was this review helpful? Yes 1
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites by Marriott in Concord NC. We appreciate your comments and look forward to serving you again soon. More 

Sherwood, AR
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed April 15, 2015

I tried to stay here. I really did. I'm highest level of rewards member at 2 hotel chains, including Marriott, and stay in hotels for work ALOT. I checked in here and went to a meeting. I came back and the front desk staff had a huge attitude problem when I asked about places in the area that I could... More 

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Holladay Guest and Marriott Platinum status holder, checked in at approximately 1240pm. She received a follow up phone call after her check in, by one of our Front Desk Agents somewhere between 15-20 minutes after check in, asking Holladay about her room, and that we strive at providing flawless service. Holladay stated everything was fine. At approximately 330pm Holladay phoned... More 

Charlotte, NC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 12, 2015

Pros: room was clean and spacious, couldn't hear any other hotel guests, centrally located to many restaurants and of course Concord Mills, staff was friendly and had complimentary cookies and candy at the front desk. Cons: toilet was VERY loud and so was the a/c unit. No fan in the bathroom either. Overall, we would stay again

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites for your lodging needs. We appreciate your patronage to Marriott and we look forward to serving you again soon. Thank you for you comments concerning your stay with us. More 

Concord, North Carolina
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 11, 2015 via mobile

I've stayed at a few hotels locally and the SpringHill is certainly one of the top 3, but probably number 1 considering total value. What impressed me most is that I used the online check in and the staff actually responded to it and expected me at the time I stated vs just ignoring the comments I added. This shows... More 

Was this review helpful? Yes
Sharon M, Guest Relations Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for your kind words, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the SpringHill Suites Charlotte Concord Mills/Speedway and... More 

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