Well when we first arrived at the hotel after a nine hour car ride from Ohio, we had problems with the check in. My credit card had been dienied and we had to go through a long drawn out process to make the room avaliable for our stay. Even though, when i checked my banking history later in the day,... more

We had a pleasant one-night stay here. The hotel was clean, quiet, and well-equipped. The staff was helpful. Our kids loved all the choices they had for breakfast. more

Here is a list of my experiences after arriving around 6:00pm from a long day of driving and was simply too tired to look elsewhere. 1. When the elevator door opened to my floor, there was a horrible smell, possibly food burned in a microwave, but I am not sure. 2. Room still had food and garbage left from a... more

This was our second visit to a SpringHill Suites property. The hotel was located in a cluster of mid-priced hotels right next to I-85 at the Concord Mills/Lowe's Motor Speedway exit. Check-in was quick, our room was ready and in good shape, and the hotel has a good array of perks: free internet, heated indoor pool, free breakfast in a... more

We walked in late on a Saturday night and got a special rate. We were happy to have a room at that point. The room was neat and clean. The ceiling fan was noisy, and the light in the bath was somewhat dim. The front desk staff was very nice. This hotel was OK as a last minute choice. more

We stayed for 3 nights the weekend of Oct 19-22. We had a King Suite. The layout of the room was a bit odd, but nothing we couldn't deal with. I was a bit concerned about how close we were to I-85 but we didn't hear any noise. Apparently we were in a different part of this hotel than some... more

This place was average and unfortunately, we won't stay again. It was $265 for 2 nights and not special enough for the money. Our room's toilet backed up three times upon arrival. Although nonsmoking, it did have a hint of smoking odor. We were politely offered a switch of rooms. We switched (from this handicap) to another regular room since... more

Don't know how old this hotel is but it's beginning to show its age in plumbing (bathroom sink drains slowly; toilet flushes a little weakly; hot water temp isn't consistent) and an faint underlying smokey odor. The first room we checked into smelled sour and we switched. Otherwise, the room is nice, bright, clean and the common areas are fine.... more

We stayed at the SpringHill Suites while in the Concord area visiting the NASCAR race shops. The location was ideal - right by the interstate which made getting around a breeze. There is a wide variety of restaurants by the hotel some within walking distance. Concord Mills mall was less than a mile away and made for some excellent shopping.... more