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All 24 Concord hotels

SpringHill Suites Charlotte Concord Mills Speedway

3.0 of 5 Hotel   |   7811 Gateway Lane NW, Concord, NC 28027
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72%
Ranked #9 of 24 hotels in Concord
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Daniel D
  • Overview
  • Reviews (62)
  • Photos (13)
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  • Room tips (9)
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62 people have reviewed this hotel

Traveler rating
    21
    24
    11
    2
    4
See reviews for
19
11
4
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
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English first
1 review
5 of 5 stars Reviewed 4 days ago NEW

The service was excellent could not have asked for better. The room was okay a little dated and they missed a water bottle beside the bed from the last person who stayed, not a big deal the rest of the room was very clean. Breakfast was also awesome to be free. The location was also really great.

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

We appreciate your feedback concerning your last stay at SpringHill Suites Concord/Speedway/Concord Mills. We take grest pride in providing our guests with the best customer service possible. Thank you for choosing our hotel. We look forward to seving you again in the near future. More

Atlanta, Georgia
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was located in a good place. It wasn't hard to find. It is near several restaurants, shopping area, and near attractions. Plenty to do on this strip alone. The check in was easy and friendly. They do offer free in room wifi ( I had some difficulty at times connecting. Could have been my device). Rooms were as... More

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for your kind comments concerning your stay at SpringHill Suites Concord. We are pleased that you found your accomodations comfortable, clean, and offered a variety of restaurants and shopping nearby. We look forward to serving you again soon. More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 19, 2014

Hotel was nice, housekeeping did a good job. Rooms were clean. Pool and hot tub were great and the evening desk worker was very willing to help in anyway we needed. On property management and reservation people really messed up our 5 reservations and canceled them, rescheduled them, did not put them on 1 account when known I was paying... More

Was this review helpful? Yes
Sharon M, Guest Relations Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for taking the time out of your busy day to complete our survey. Thank you for your kind words about our housekeeping staff and our front desk agent. I would like to apologize that you felt the management did not handle your rooms the way that you felt was due. It is policy to put the name of... More

Far Rockaway, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2014

We stayed here for our family reunion in Charlotte. There were lots of other things going on including high school graduations. Nevertheless the service was good. We got a good group rate and some suites had double queens and sleeper sofas which was excellent for a family event. I stayed in two different rooms over the course of my stay,... More

Was this review helpful? Yes
Sharon M, Guest Relations Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for taking the time out of your busy day to complete our survey. We enjoyed your family and Thank you for choosing the SpringHill Suites for home away from home to gather in. Again Thank you for choosing the SprinHill Suites Concord and we hope to see the family again next year. More

Sugarcreek, Ohio
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 16, 2014

Booked this hotel specifically for its double queens and sleeper sofa rooms as well as for the SpringHill Suites brand. Positives: clean bedding, clean bathroom. Negatives: Hotel was not clean. Bugs in the hallway and stains on the floors. Had two rooms and both had the same issues. Not very clean and sleeper sofas broken. One Sleeper sofa smelled like... More

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for submitting your comments concerning your stay with us on or about 06-13-2014. I do apologize for any issues that you may have encountered during your stay. I have to be honest and state that none of these issues were brought to my attention. I would appreciate it greatly if you could please email me directly with more... More

Adelaide, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 14, 2014

My husband and I stayed in this hotel for 7 nights. The hotel was quiet, even with the increase of guests for the drag racing, parking was always easy and the free breakfast was always fully stocked and it was never too crowded. The hotel had free wifi not only in the lobby but in out room on the 4th... More

Was this review helpful? Yes 1
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for taking the time out of your busy day to submit your comments concerning your stay here with us at SpringHill Suites Concord. We appreciate your patronage to Springill Suites and Marriott and we look forward to serving you again soon. More

Raleigh, NC
Top Contributor
76 reviews 76 reviews
31 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed April 3, 2014

Stayed here 1 night last weekend. Rooms are huge and clean. Bed and room temperature were both comfortable. Room has microwave and fridge. Restaurants within walking distance. Short drive over the highway to Concord Mills outlet mall. Heated indoor pool. Decent breakfast with waffles & eggs and a nice lady keeping it all clean and stocked. Would stay here again... More

Was this review helpful? Yes
Sharon M, Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for staying with us here at the SpringHill Suites and we hope to see you agian in the near future. More

Candler
Top Contributor
52 reviews 52 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 27, 2014

My husband and I stayed for the weekend. A variety of restaurants are within walking distance which was very nice. The pool and hot tub were very relaxing and clean. All staff were friendly and helpful. Our room was very cozy and the bed was so comfy. We enjoyed the entire weekend.

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing Springhill Suites for your lodging needs. We appreciate your business and we look forward to serving you again soon. More

Orange, Virginia
Top Contributor
178 reviews 178 reviews
78 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed March 26, 2014

Front desk is very nice but once you get to the room, it has a funky odor not only in the room but in the hallway as well. I was surprised how unfriendly the breakfast staff was. Usually, in most Marriott properties they do acknowledge you're there. Good thing about this inn is it's just off I-85.

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Dear Guest, I apologize for any kind of unpleasant smell you may have noticed. I do not see a guest issue reported for this particular issue during the dates of your stay. If you could phone me directly to give me a little more information, I would be happy to investigate. FYI our hotel is scheduled for a renovation soon.... More

Carlstadt, New Jersey
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 4, 2014 via mobile

I was here last week, during the "blizzard" of about 2 inches of snow. The hotel was very accommodating, and was a pleasant experience. Room was clean, and warm, only suggestion was to get a thermostat so the fan would not run all night. Breakfast was good, and staff was very nice. Stayed 2 nights, will come back next time... More

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for your kind words concerning your stay at SpringHill Suites Concord. We appreciate your loyalty to Marriott Hotels and we look forward to serving you again in the near future. More

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Additional Information about SpringHill Suites Charlotte Concord Mills Speedway

Address: 7811 Gateway Lane NW, Concord, NC 28027
Phone Number:
Location: United States > North Carolina > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Charlotte Concord Mills Speedway 3*
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Also Known As:
Springhill Suites Charlotte Concord Mills Speedway Hotel Concord
Springhill Suites Concord

13 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (4)
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Hotel & grounds (3)
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Pool/beach area (1)
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Other (3)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
95

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