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SpringHill Suites Charlotte Concord Mills Speedway

3.0 of 5 7811 Gateway Lane NW, Concord, NC 28027
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Certificate of Excellence 2014
SpringHill Suites Charlotte Concord Mills Speedway
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SpringHill Suites Charlotte Concord Mills Speedway
SpringHill Suites Charlotte Concord Mills Speedway
SpringHill Suites Charlotte Concord Mills Speedway
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81 reviews from our community

Traveler rating
    31
    28
    14
    3
    5
See reviews for
24
15
5
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Rochester, New Hampshire
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 days ago NEW

The hotel is located next to every store and restaurant imaginable! Very clean hotel. King suite was perfect, mini fridge, microwave and sitting area too! Staff was very helpful and friendly! I've never seen the a maintenance person work so diligently on keeping the pool and whirl pool area so clean!

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Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago

The rooms are a bit dated but its still a good value for the market. The first room I was assigned to smelled like the mens locker room at my gym, fortunately I was assigned a room on the 5th floor that was much better. The beds are comfortable and the pillows are great, I would suggest that the couch... More 

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites by Marriott. I apologize for your inconvience and have documented your concerns, along with a discussion with our management team. We appreciate your business and thank you for informing us of your situation. Again please accept my apologies. More 

Catlettsburg, Kentucky
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

SpringHill was a convenient hotel for our trip. The employees were polite but the hallway on first floor had an unusual odor- possibly from pool?? The odor was not on second floor when we went up to get ice. Continental breakfast with fresh coffee was a nice way to start the day!

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Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites Concord for you lodging needs. We appreciate your business and we look forward to seeing you again soon. More 

Beckley, West Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We spent the night here as a road stop between Atlanta , GA and beckley , WV . Choose it on line after reading good reviews about it and they were absolutely right . The hotel is very well kept, suite rooms with a kitchenette make it easier with kids , and although we were 2 adults and 2 kids... More 

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for your kind words concerning your stay at SpringHill Suites Concord. We appreciate your business and we look forward to serving you again in the near future. More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great room! Fridge and microwave and kitchen sink included. Sofa and king size bed. Hotel is near speedway, shopping and restaurants, including Zaxby's which is delicious.Breakfast included in your stay. If you come at this time of year go to the speedway for Christmas lights and a movie.

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Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites for your lodging needs. We appreciate your comments and we look forward to serving you again in the near future. More 

2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Maybe it's because hubby's corporate discount site gave us priceline to book with.... But the room and experience was horrible. Not one to be easily upset, I was in tears by midnight. Room was small and pullout bed was broken and had no sheets. Front desk gave three sets of assorted dirty sheets before we could get the correct one... More 

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Sharon M, Guest Relations Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

I would like to thank you for taking the time out of your busy name to fill out our guest survey. I would also like to apologize that we as a team fell short of meeting your expections during your stay with us. We take these matter very serious and I will be sure to look troughly into all of... More 

Lenoir, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

A great place to stay for a weekend shopping trip! The room was huge and fit five of us adults very comfortably. It was clean, convenient to shopping and restaurants, and a good breakfast. I will return.

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

We appreciate your patronage to marriott. Thank you for choosing our hotel for your recent stay. More 

Radford, Virginia
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 10, 2014

Stayed one night last week and it was very simple. The hotel room was clean, comfortable beds 2 queen, a sleeper sofa and separate area with work desk. Wonderful shower head and nice bedding. Basic Marriott bath products. Breakfast was hot, waffles, etc. so more than a continental. It was right next to 85 at the concord mills exit, so... More 

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Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

We appreciate your comments. We look forward to your return at SpringHill Suites by Marriott in Concord NC. More 

Manchester
Top Contributor
64 reviews 64 reviews
51 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed November 4, 2014

Another very easy to find Marriott - right next to I85. Staff were pleasant and courteous on arrival. Wifi was free in the room. And the whole place was clean and smart. My room was very large, with a separate seating/desk area and two large beds. Aircon was quite noisy, so i ended up turning it off overnight in order... More 

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites by Marriott. We look forward to serving you again in the near future. More 

Winston Salem, North Carolina
Top Contributor
94 reviews 94 reviews
19 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed November 3, 2014

Onc night stay while visiting area. Booked via Priceline a few days prior. Upon arrival, I asked for 2 beds, but they said computer system wouldn't allow it. This seems to happen alot with Marriott properties. However, it was a suite with pullout couch so figured it would be fine. The room was so small and cramped! There's a half... More 

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for your response concerning your stay. I apologize that our studio suite was not what you had quite expected. If you would like to book future reservations for a studio suite with two queen beds, just keep in mind you can contact the hotel directly or 1-800 Marriott. More 

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Additional Information about SpringHill Suites Charlotte Concord Mills Speedway

Address: 7811 Gateway Lane NW, Concord, NC 28027
Location: United States > North Carolina > Concord
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Charlotte Concord Mills Speedway 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Springhill Suites Charlotte Concord Mills Speedway Hotel Concord
Springhill Suites Concord
Hotel Style:
#2 Best Value Hotel in Concord
#7 Romantic Hotel in Concord

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