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All 24 Concord hotels

SpringHill Suites Charlotte Concord Mills Speedway

3.0 of 5 Hotel   |   7811 Gateway Lane NW, Concord, NC 28027
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Ranked #9 of 24 Hotels in Concord
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Teachgirl12 Lenoir, North Carolina
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76 reviews from our community

Traveler rating
    29
    26
    13
    3
    5
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24
15
4
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Maybe it's because hubby's corporate discount site gave us priceline to book with.... But the room and experience was horrible. Not one to be easily upset, I was in tears by midnight. Room was small and pullout bed was broken and had no sheets. Front desk gave three sets of assorted dirty sheets before we could get the correct one... More

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Lenoir, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

A great place to stay for a weekend shopping trip! The room was huge and fit five of us adults very comfortably. It was clean, convenient to shopping and restaurants, and a good breakfast. I will return.

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Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

We appreciate your patronage to marriott. Thank you for choosing our hotel for your recent stay. More

Radford, Virginia
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed one night last week and it was very simple. The hotel room was clean, comfortable beds 2 queen, a sleeper sofa and separate area with work desk. Wonderful shower head and nice bedding. Basic Marriott bath products. Breakfast was hot, waffles, etc. so more than a continental. It was right next to 85 at the concord mills exit, so... More

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Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

We appreciate your comments. We look forward to your return at SpringHill Suites by Marriott in Concord NC. More

Manchester
Top Contributor
64 reviews 64 reviews
51 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Another very easy to find Marriott - right next to I85. Staff were pleasant and courteous on arrival. Wifi was free in the room. And the whole place was clean and smart. My room was very large, with a separate seating/desk area and two large beds. Aircon was quite noisy, so i ended up turning it off overnight in order... More

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Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites by Marriott. We look forward to serving you again in the near future. More

Winston Salem, North Carolina
Top Contributor
94 reviews 94 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Onc night stay while visiting area. Booked via Priceline a few days prior. Upon arrival, I asked for 2 beds, but they said computer system wouldn't allow it. This seems to happen alot with Marriott properties. However, it was a suite with pullout couch so figured it would be fine. The room was so small and cramped! There's a half... More

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Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for your response concerning your stay. I apologize that our studio suite was not what you had quite expected. If you would like to book future reservations for a studio suite with two queen beds, just keep in mind you can contact the hotel directly or 1-800 Marriott. More

Summerfield, North Carolina
Top Contributor
172 reviews 172 reviews
20 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here the last week of September because we had a free night we needed to use. You would think at a lifetime platinum member we would have been upgraded to a nice room. We were given and accessible room. The fold out couch could not be used because it was to close to the beds when pulled out. It... More

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Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

"We take all feedback seriously, and sincerely regret that we did not meet your expectations." I have communicated your feedback with our hotel management team. More

Elkview, West Virginia
Contributor
17 reviews 17 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was very pleasant. The staff was great and breakfast was wonderful. The staff was very helpful. Convenient to Steakhouse and other resteraunts within walking distance. Pool looked clean although we was not in it. Close to mall and other stores. Enjoyed our stay will be back.

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Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for your kind words concerning your stay at SpringHill Suites Concord NC. We appreciate your business and we look forward to serving you again soon. More

Astoria, Oregon
Top Contributor
108 reviews 108 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 21, 2014

We stayed here 3 nights for the Nascar race. Super convenient to the track and lots of restaurant choices nearby. Hotel staff was friendly and the hotel was quiet. It was nice to have that little bit of extra room in a suite. Great place to stay!

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Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

We appreciate your patronage to Marriott and to SpringHil Suites by Marriott located in Concord NC. We look forward to serving you again soon. More

Manassas, Virginia
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 20, 2014

I stayed here on August 29-31 2014...and since my family works for Marriott we stay at a lot of them and get the Associate Rate. Upon check-in I was told (not in the most customer service friendly way) that each room needed to be entered separately with the person staying in each room (although I was paying for both). A... More

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Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Dear Guest, We take great pride in provding our guests outstanding service, along with listening to our guests concerns. As a family member of a Marriott Associate you should be aware of the Marriott policies concerning discounted rates for family members. We listened, we empathized, apologized and notified you of not only our hotel policies but also Marriott policies concerning... More

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2014

No problems at all. Nice and helpful staff. Pool and hot tub were nice and clean. Room was comfortable and we slept great. Several restaurants in the area if you get hungry. We went to the PNC Amphitheater for a concert and stayed overnight here. Only 5 miles from venue.

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for taking the time out of your busy day to inform us of your experience at SpringHill Suites Concord. We appreciate your comments concerning your stay. We look forward to serving you again soon. More

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Additional Information about SpringHill Suites Charlotte Concord Mills Speedway

Address: 7811 Gateway Lane NW, Concord, NC 28027
Location: United States > North Carolina > Concord
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Charlotte Concord Mills Speedway 3*
Number of rooms: 95
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Also Known As:
Springhill Suites Charlotte Concord Mills Speedway Hotel Concord
Springhill Suites Concord

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