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All 24 Concord hotels

SpringHill Suites Charlotte Concord Mills Speedway

3.0 of 5 Hotel   |   7811 Gateway Lane NW, Concord, NC 28027
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Ranked #9 of 24 Hotels in Concord
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Julie S Astoria, Oregon
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69 reviews from our community

Traveler rating
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    12
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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Astoria, Oregon
Top Contributor
105 reviews 105 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here 3 nights for the Nascar race. Super convenient to the track and lots of restaurant choices nearby. Hotel staff was friendly and the hotel was quiet. It was nice to have that little bit of extra room in a suite. Great place to stay!

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Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

We appreciate your patronage to Marriott and to SpringHil Suites by Marriott located in Concord NC. We look forward to serving you again soon. More

Manassas, Virginia
1 review
3 of 5 stars Reviewed 4 days ago NEW

I stayed here on August 29-31 2014...and since my family works for Marriott we stay at a lot of them and get the Associate Rate. Upon check-in I was told (not in the most customer service friendly way) that each room needed to be entered separately with the person staying in each room (although I was paying for both). A... More

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Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Dear Guest, We take great pride in provding our guests outstanding service, along with listening to our guests concerns. As a family member of a Marriott Associate you should be aware of the Marriott policies concerning discounted rates for family members. We listened, we empathized, apologized and notified you of not only our hotel policies but also Marriott policies concerning... More

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

No problems at all. Nice and helpful staff. Pool and hot tub were nice and clean. Room was comfortable and we slept great. Several restaurants in the area if you get hungry. We went to the PNC Amphitheater for a concert and stayed overnight here. Only 5 miles from venue.

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Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for taking the time out of your busy day to inform us of your experience at SpringHill Suites Concord. We appreciate your comments concerning your stay. We look forward to serving you again soon. More

Huntsville, Alabama
Contributor
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 30, 2014

So hubby and I had to come to Charlotte for the funeral of a family member. I decided to use points and picked this hotel because it was near the family and the church where the ceremony was going to be held. I am usually a Residence Inn gal, but figured I could do with just a micro and dorm... More

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Sharon M, Guest Relations Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the SpringHill Suites Charlotte Concord Mills/Speedway was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue... More

Hagerstown
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 28, 2014

We stayed two nights at the SpringHill Suites in Concord recently for a personal trip. We were riding our Honda trike, and when we arrived, it was very warm and we were tired. Immediately, Ryan at the front desk gave us each a cold bottle of water for being Elite members. We had called prior to arrival asking if we... More

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Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for choosing SpringHill Suites for your hospitality needs. We appreciate your kind words and are happy that you enjoyed your stay with us. We look forward to serving you again in the near future. More

Chesapeake, Virginia
Top Contributor
113 reviews 113 reviews
43 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed July 31, 2014

Stayed here for one night -- travelling north from Atlanta on I-85. Check in was efficient, room was nice, beds were comfy. Breakfast was unusually good with fresh oatmeal and fruits. There were also some eggs and meats, but did not look at them too closely, not my fav. You can walk across the parking lot to a good local... More

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Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

We are pleased that you enjoyed your stay at SpringHill Suites Concord/Charlotte/Speedway. We look forward to serving you again in the near future. More

Punta Gorda, Florida
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 31, 2014 via mobile

We wanted to stay a night in the Lake Norman area, but the Marriott places we usually stay at were substantially higher than usual. Found this place via TA, but was a bit concerned about some of the reviews and the very low rate. We decided to try it anyway, because the rate was so low and not far from... More

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Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for your kind remarks concerning your stay with us at SpringHill Suites Concord/Charlotte/Speedway. We are happy that you enjoyed your stay with us and we look forward to serving you again soon. If we can be of assistance in helping you to book your next reservation with SpringHill Suites please feel free to contact us. More

1 review
5 of 5 stars Reviewed July 22, 2014

The service was excellent could not have asked for better. The room was okay a little dated and they missed a water bottle beside the bed from the last person who stayed, not a big deal the rest of the room was very clean. Breakfast was also awesome to be free. The location was also really great.

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Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

We appreciate your feedback concerning your last stay at SpringHill Suites Concord/Speedway/Concord Mills. We take grest pride in providing our guests with the best customer service possible. Thank you for choosing our hotel. We look forward to seving you again in the near future. More

Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 19, 2014

This hotel was located in a good place. It wasn't hard to find. It is near several restaurants, shopping area, and near attractions. Plenty to do on this strip alone. The check in was easy and friendly. They do offer free in room wifi ( I had some difficulty at times connecting. Could have been my device). Rooms were as... More

Was this review helpful? Yes
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for your kind comments concerning your stay at SpringHill Suites Concord. We are pleased that you found your accomodations comfortable, clean, and offered a variety of restaurants and shopping nearby. We look forward to serving you again soon. More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 19, 2014

Hotel was nice, housekeeping did a good job. Rooms were clean. Pool and hot tub were great and the evening desk worker was very willing to help in anyway we needed. On property management and reservation people really messed up our 5 reservations and canceled them, rescheduled them, did not put them on 1 account when known I was paying... More

Was this review helpful? Yes
Sharon M, Guest Relations Manager at SpringHill Suites Charlotte Concord Mills Speedway, responded to this review

Thank you for taking the time out of your busy day to complete our survey. Thank you for your kind words about our housekeeping staff and our front desk agent. I would like to apologize that you felt the management did not handle your rooms the way that you felt was due. It is policy to put the name of... More

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Additional Information about SpringHill Suites Charlotte Concord Mills Speedway

Address: 7811 Gateway Lane NW, Concord, NC 28027
Location: United States > North Carolina > Concord
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Charlotte Concord Mills Speedway 3*
Number of rooms: 95
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Also Known As:
Springhill Suites Charlotte Concord Mills Speedway Hotel Concord
Springhill Suites Concord

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