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Holiday Inn Express Charlotte - Concord / I-85

2.5 of 5 7772 Gateway Lane NW, Concord, NC 28027
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Certificate of Excellence 2014
Holiday Inn Express Charlotte - Concord / I-85
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Holiday Inn Express Charlotte - Concord / I-85
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112 reviews from our community

Traveler rating
    61
    28
    18
    4
    1
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35
27
12
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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East Providence, Rhode Island
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We have enjoyed staying at this hotel for a number of years - convenient location, free breakfast, clean rooms. Our last stay (June 11 - 15, 2014) raised the question of value. At $130 - $165 per night (plus taxes), this facility has priced its way out of contention for this area. Our 5-night stay cost $779.

Was this review helpful? Yes 1
Howell, New Jersey
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 13, 2015

We stayed at this hotel for 1 night while passing through Charlotte. It was clean and comfortable. Our room was on the 3rd floor but near the elevator and I woke during the night from the sounds of someone filling their ice bucket. The only complaint was that the furniture had some sticky rings (maybe from soda?) that should have... More 

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Baltimore, Maryland
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 6, 2015 via mobile

We were able to check-in quickly and smoothly only ten minutes after booking from our car. Customer service was excellent and the room and lobby areas were very clean. The breakfast and free wifi were great, and bedding was very comfortable. Honestly, I would have rated it higher if it wasn't for the bath which was dated, dirty, and had... More 

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Maryland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 5, 2015

Stayed 8 night in Ocean Springs, MS before heading home. This hotel is much better than the one in Ocean Springs, MS. Much cleaner. Only stayed one night so can't compare everything but it was quiet, clean and the bed was very comfortable. I would definitely stay at this hotel again.

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Raleigh, North Carolina
Top Contributor
105 reviews 105 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed December 18, 2014

We stayed overnight here recently and were welcomed by a very pleasant front desk attendant. Though we had booked 2 rooms, we were placed on different floors which was puzzling. The motel was sold out so we couldn't move but it worked out okay. Had we been a family that needed connecting rooms or rooms next door, it would have... More 

Was this review helpful? Yes 1
Virginia
Top Contributor
97 reviews 97 reviews
40 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed November 20, 2014

We are building a house in the area and stayed here for 1 night. We have stayed at most of the other hotels on Gateway Lane, and this one is one of the better ones (see my other reviews). The staff is extremely helpful and friendly, the lobby area is very well done. The rooms are clean, and come with... More 

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 16, 2014

My family and I stayed here for 5 nights. This hotel was clean and the beds and pillows were comfy. Loved that it had a fridge. Co wish there was more of a variety for the hot breakfast. It was biscuits and sausage every morning (bacon would have been nice). I couldn't have asked for a better location. Close to... More 

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Swansea, United Kingdom
Top Contributor
59 reviews 59 reviews
44 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 13, 2014

very nice clean and modern hotel with very helpful staff not a lot around the area but ideal for a stop off, good malls near by & ideal for I-85 and 20 mins. to airport They have a nice idea of Managers free drinks & nibbles a couple of evenings a week from 5 to 7pm rooms roomy and comfortable... More 

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 11, 2014 via mobile

The lobby is beautiful- modern but warm. The rooms are also large and spacious with new flooring etc. First room is missing the refrigerator which we need for medicine. So we are given another room. That's fine but there was trash from the prior guest that hadn't been removed-I'm talking a brown paper bag from a grocery type store filled... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Dear Kim W, Thank you for taking the time to convey your comments regarding your recent experience with us. Please accept our sincerest apologies for the unsatisfactory service you had during your stay. Your comments are being shared with the hotel management and appropriate action will be taken. Guest comfort and safety are of the utmost concern to us and... More 

Brampton, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 16, 2014

Stayed at this hotel on our way back from florida. Great hotel. My wife loved the king sized bed and the lay out of the room. Very large room. Service was quick as always with holiday inn express. Weather sucked so we could not use the outside pool but it looked nice. Central area so we were able to walk... More 

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Additional Information about Holiday Inn Express Charlotte - Concord / I-85

Address: 7772 Gateway Lane NW, Concord, NC 28027
Phone Number:
Location: United States > North Carolina > Concord
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Charlotte - Concord / I-85 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Charlotte - Concord / i-85 Hotel Concord
Holiday Inn Concord
Concord Holiday Inn

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