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Holiday Inn Express Charlotte - Concord / I-85

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7772 Gateway Lane NW, Concord, NC 28027
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1 room 1 guest
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Holiday Inn Express Charlotte - Concord \/ I-85
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134 Reviews from our TripAdvisor Community

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Traveler rating
    74
    33
    19
    6
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Wolcott, Connecticut
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed here on the recommendation of a cousin who has stayed before. Stayed in a King room with a pull out love seat the first night because we arrived a day early and the two bed rooms were sold out. The next day we moved to a room with two queen beds. Both rooms were spacious and the beds... More 

Was this review helpful? Yes
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Billy G General Manager More 

Oshawa
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When you stay at a holiday inn you can feel confident that your stay will be good. We paid a little more then we would have liked but there wasn't much choice with hotels being full. We were traveling by car from Canada to south Carolina and needed a shot to rest our heads for a few hours. The morning... More 

Was this review helpful? Yes
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you so much for your 5 star review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Billy G General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 18, 2015

This was a quick stop off for my husband and I. We didn't get there until midnight. At 5 in the morning we were sweating profusely. We had the air on 68 but it was so hot. Turned it down to 60 and it worked a little better. At 905 the next morning housekeeping is banging on our door and... More 

Was this review helpful? Yes 2
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standard.. We hope you choose to stay with us again, so we can show you our true level of service. More 

Atlanta, Georgia
Level Contributor
84 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed July 15, 2015

Let me preface this with... I know things happen. My coworkers have been trying to get me away from being a Marriott junkie for years. My past experience with the Holiday Inn brand is less than stellar, so needless to say I was very hesitant. This hotel from exterior appearance looked to be refreshed and I was hoping that this... More 

Was this review helpful? Yes 1
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Billy G General Manager More 

Atlanta, Georgia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2015

Had a Jacuzzi Suite and was very clean. Furnished with microwave and refrigerator as well. Location was great for restaurants and a huge shopping mall outlet within a 3 min from the hotel. Make sure to take advantage of the already established discounts in the area with the restaurants.

Was this review helpful? Yes
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for your feedback! We hope to see you again in the future. More 

Ocean Springs, Mississippi
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 7, 2015

Clean rooms and nice hotel. Front desk check in was great. Breakfast was great and the area where food is served was clean as well. The wifi was excellent. Lots of good restaurants within the walking distance. Wonderful area to stay in and we wouldn't mind staying here again.

Was this review helpful? Yes 1
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015 via mobile

The staff at this otherwise clean and accommodating hotel are outstanding and responsive to the needs of their patrons. I stay here very frequently, and I have yet to wait on staff to arrive at the front desk (a peeve of mine), and any issues with my rooms have been dealt with swiftly and satisfactorily on the few occasions that... More 

Was this review helpful? Yes
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us More 

Jupiter, Florida
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 30, 2015 via mobile

i had actually made reservation at this location in error but was pleasantly surprised and actually liked this location better. lots of places to eat in the area and premises very nice and clean and quiet. free breakfast was basic and ok for a quick bite or for kids. I would recommend this and stay here again.

Was this review helpful? Yes
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! More 

SoBoVa.
Level Contributor
122 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed June 26, 2015

Had a wonderful stay. Our room was clean, found a few things but nothing unbearable. Staff was friendly, especially Richard every time we ventured out he was working, greeting guest and serving them. The reception on the weekdays is awesome, good food from local restaurants and sodas and beer. They provided us with discounts from local restaurants with our key... More 

Was this review helpful? Yes
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 19, 2015

Traveling on a trip with the family, we found this at the last minute. Everything exceeded our expectations. The room was clean and spacious. Loved having two queen beds, a comfy chair with an ottoman, plenty of storage, and a mini kitchen area. The best free hotel breakfast I've eaten with lots of choices. We were able to hook-up my... More 

Was this review helpful? Yes 1
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. More 

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