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Holiday Inn Express Charlotte - Concord / I-85

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7772 Gateway Lane NW, Concord, NC 28027
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Holiday Inn Express Charlotte - Concord / I-85
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Holiday Inn Express Charlotte - Concord / I-85
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128 Reviews from our TripAdvisor Community

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Traveler rating
    71
    32
    19
    5
    1
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

The staff at this otherwise clean and accommodating hotel are outstanding and responsive to the needs of their patrons. I stay here very frequently, and I have yet to wait on staff to arrive at the front desk (a peeve of mine), and any issues with my rooms have been dealt with swiftly and satisfactorily on the few occasions that... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

i had actually made reservation at this location in error but was pleasantly surprised and actually liked this location better. lots of places to eat in the area and premises very nice and clean and quiet. free breakfast was basic and ok for a quick bite or for kids. I would recommend this and stay here again.

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SoBoVa.
Top Contributor
119 reviews 119 reviews
35 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a wonderful stay. Our room was clean, found a few things but nothing unbearable. Staff was friendly, especially Richard every time we ventured out he was working, greeting guest and serving them. The reception on the weekdays is awesome, good food from local restaurants and sodas and beer. They provided us with discounts from local restaurants with our key... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Traveling on a trip with the family, we found this at the last minute. Everything exceeded our expectations. The room was clean and spacious. Loved having two queen beds, a comfy chair with an ottoman, plenty of storage, and a mini kitchen area. The best free hotel breakfast I've eaten with lots of choices. We were able to hook-up my... More 

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Mount Airy, North Carolina
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a nice two night stay at this hotel. It is conveniently located off Interstate 85 near lots of dining and shopping options, including Concord Mills Mall. It is also quite close to the Charlotte Motor Speedway and a short drive to the UNCC campus. Nothing really wowed us at this hotel but it was quiet, comfortable and clean.... More 

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Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for your feedback. We hope to see you again in the future! More 

Youngsville, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

For us the Holiday Inn Express at 85/Speedway was a disappointment. This was mostly due to items within the staff's control. The room itself was close to as advertised and overall pretty good. The exception being the A/C seemed to be either on blowing very cold air or off completely. We didn't find the middle ground and with the bed... More 

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Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Billy... More 

Brighton, Colorado
1 review
5 of 5 stars Reviewed May 27, 2015

Our visit to Concord was awesome and our hotel stay was exceptional. The staff were friendly and very helpful with information as this was our first visit to the area. The continental breakfast every morning was a great way to start the day. We were there for the race and they made every effort to make it a great experience... More 

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Denver, Colorado
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed May 26, 2015

This hotel was close to the race track. Shuttles were offered and we actually walked home from the track. The staff is absolutely amazing! They go above and beyond for anything you may need from directions to sites and places to eat. The had dinners provided a few nights from local establishments with complimentary drinks and on the day of... More 

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

Good breakfast selection, friendly staff, & comfy beds! Business center was clean, nice pool and exercise room. The hotel had a BBQ and raffle due to the race which was fun and didn't have to go to lunch before heading to race. Definitely recommend it to friends and family.

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Lawrenceville
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed May 26, 2015

The entire staff is very friendly and accommodating. The GM, Billy, goes out of his way to make sure everyone is comfortable and enjoying their stay. He always has time to talk and is an amazingly nice guy!! The rooms are wonderful, very large and very clean. This is our second time staying at this Holiday Inn and we will... More 

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