We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Charlotte - Concord / I-85

Certificate of Excellence
Hotel website
Hotel deals
7772 Gateway Lane NW, Concord, NC 28027
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Express Charlotte - Concord / I-85
Professional photos View all
Browse nearby
Holiday Inn Express Charlotte - Concord / I-85
Share an Experience

113 reviews from our community

Traveler rating
    61
    29
    18
    4
    1
See reviews for
35
27
12
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (113)
  • Mar-May only
    (30)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (20)
All months
Hales Corners, Wisconsin
Top Contributor
52 reviews 52 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Traveling with a 43 member high school band. Rooms were assigned and ready to go when we arrived. Good variety of food at breakfast, excellent coffee! Individual laundry area was convenient, and the pool was clean and in a separate area so noise did not carry into the hotel.

Was this review helpful? Yes
East Providence, Rhode Island
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2015

We have enjoyed staying at this hotel for a number of years - convenient location, free breakfast, clean rooms. Our last stay (June 11 - 15, 2014) raised the question of value. At $130 - $165 per night (plus taxes), this facility has priced its way out of contention for this area. Our 5-night stay cost $779.

Was this review helpful? Yes 1
Howell, New Jersey
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 13, 2015

We stayed at this hotel for 1 night while passing through Charlotte. It was clean and comfortable. Our room was on the 3rd floor but near the elevator and I woke during the night from the sounds of someone filling their ice bucket. The only complaint was that the furniture had some sticky rings (maybe from soda?) that should have... More 

Was this review helpful? Yes 1
Baltimore, Maryland
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 6, 2015

We were able to check-in quickly and smoothly only ten minutes after booking from our car. Customer service was excellent and the room and lobby areas were very clean. The breakfast and free wifi were great, and bedding was very comfortable. Honestly, I would have rated it higher if it wasn't for the bath which was dated, dirty, and had... More 

Was this review helpful? Yes
Maryland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 5, 2015

Stayed 8 night in Ocean Springs, MS before heading home. This hotel is much better than the one in Ocean Springs, MS. Much cleaner. Only stayed one night so can't compare everything but it was quiet, clean and the bed was very comfortable. I would definitely stay at this hotel again.

Was this review helpful? Yes
Raleigh, North Carolina
Top Contributor
104 reviews 104 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed December 18, 2014

We stayed overnight here recently and were welcomed by a very pleasant front desk attendant. Though we had booked 2 rooms, we were placed on different floors which was puzzling. The motel was sold out so we couldn't move but it worked out okay. Had we been a family that needed connecting rooms or rooms next door, it would have... More 

Was this review helpful? Yes 1
Virginia
Top Contributor
97 reviews 97 reviews
40 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 20, 2014

We are building a house in the area and stayed here for 1 night. We have stayed at most of the other hotels on Gateway Lane, and this one is one of the better ones (see my other reviews). The staff is extremely helpful and friendly, the lobby area is very well done. The rooms are clean, and come with... More 

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 16, 2014

My family and I stayed here for 5 nights. This hotel was clean and the beds and pillows were comfy. Loved that it had a fridge. Co wish there was more of a variety for the hot breakfast. It was biscuits and sausage every morning (bacon would have been nice). I couldn't have asked for a better location. Close to... More 

Was this review helpful? Yes
Swansea, United Kingdom
Top Contributor
60 reviews 60 reviews
45 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 13, 2014

very nice clean and modern hotel with very helpful staff not a lot around the area but ideal for a stop off, good malls near by & ideal for I-85 and 20 mins. to airport They have a nice idea of Managers free drinks & nibbles a couple of evenings a week from 5 to 7pm rooms roomy and comfortable... More 

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 11, 2014

The lobby is beautiful- modern but warm. The rooms are also large and spacious with new flooring etc. First room is missing the refrigerator which we need for medicine. So we are given another room. That's fine but there was trash from the prior guest that hadn't been removed-I'm talking a brown paper bag from a grocery type store filled... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Dear Kim W, Thank you for taking the time to convey your comments regarding your recent experience with us. Please accept our sincerest apologies for the unsatisfactory service you had during your stay. Your comments are being shared with the hotel management and appropriate action will be taken. Guest comfort and safety are of the utmost concern to us and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question