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All 24 Concord hotels

Country Inn & Suites By Carlson

2.5 of 5 Hotel   |   580 Dickens Place NE, (I-85 at Exit 60), Concord, NC 28025
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Ranked #13 of 24 Hotels in Concord
A recent review
5 of 5 stars reviewed yesterday
Debra M MARTINSVILLE, United States
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160 reviews from our community

Traveler rating
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69
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel is a good bang for the buck. The breakfast is not so great but the rooms are clean and up to date. There is a pool and hot tub but I did not use. Also a small exercise room with some treadmills and a few other machines. Close to Concord and a good option from the high dollar... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Demopolis, Alabama, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice and quiet. Read nice stay. First trip to the area and the location was easy trip around town. Clean rooms the complimentary breakfast was awesome! Nice room - clean! The breakfast room was huge so you didn't feel crowded at all! It was a really nice stay.

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Cary
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Insufficient bandwidth for adequate internet service; a known problem for several months, but "nothing they can do about it" and blamed the problem on TWC. Was told the franchise owner was in Thailand for the next two months, and nothing would be done until she returns. Unable to use my laptop in my room. Also tried CAT5 connection, but that... More 

Was this review helpful? Yes 1
CarlsonRezidor, Carslson at Country Inn & Suites By Carlson, responded to this review

Thank you for visiting and reviewing our property. We are pleased to hear you enjoyed our Very good breakfast buffet; comfortable bed, and clean room. We will make sure reevaluate our wifi connection to make sure everyone is getting the best connection all the time. More 

Atlanta, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The rooms were fine as was the pool and the breakfast. The staff promised a crib for the time of our stay and that did not materialize. They did not do more than said sorry - sucks to be you. We were not able to sleep - with the toddler running all over the room at night

Review collected in partnership with Country Inns & Suites By Carlson

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Garner NC
Top Contributor
54 reviews 54 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was our 4th stay at this hotel and it was our last. Just too many things we were not happy with and since there are so many similar (priced) hotels in the area there is no point in being loyal to a failing place. The only request I made was for a quiet room-since there is NO view.(which is... More 

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CarlsonRezidor, Carlson at Country Inn & Suites By Carlson, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. More 

Saltville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice - the complimentary breakfast was awesome! Nice room - clean! The breakfast room was huge so you didn't feel crowded at all! It was a really nice stay. OK so 200 characters is a LOT!! :-( This is ridiculous - I won't do another survey if I have to type and type and type!!!

Review collected in partnership with Country Inns & Suites By Carlson

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Management response:

Thank you for visiting and reviewing our property. We are pleased to hear you enjoyed our Very good breakfast buffet; comfortable bed, and clean room. We will make sure reevaluate our wifi connection to make sure everyone is getting the best connection all the time. More 

lexington, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

I advise: don't stay here, unfriendly staff, cold pool, cold hot tub, very bad food. Staff acted as if they did not care. Rooms were clean, parking is tight. Front desk person never there, with a sigh that said "will be back in a few minutes".

Review collected in partnership with Country Inns & Suites By Carlson

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, responded to this review

Please accept our sincere apologies for the disappointments you experienced during your stay. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is unfortunate that we fell short in achieving this goal in regards to your experience.... More 

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Additional Information about Country Inn & Suites By Carlson

Address: 580 Dickens Place NE, (I-85 at Exit 60), Concord, NC 28025
Phone Number:
Location: United States > North Carolina > Concord
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson 2.5*
Number of rooms: 80
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Also Known As:
Country Inn And Suites Concord
Country Inn & Suites Concord Hotel Concord
Hotel Style:
#6 Romantic Hotel in Concord

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