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Hilton Garden Inn Charlotte/Concord

Certificate of Excellence
3.0 of 5
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7831 Gateway Lane, Concord, NC 28027
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Hilton Garden Inn Charlotte/Concord
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Ranked #1 of 24 Hotels in Concord
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
Paul F Charlottesville, Virginia
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302 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Charlottesville, Virginia
Top Contributor
59 reviews 59 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Clean comfortable rooms; friendly competent staff, nice lounge, excellent breakfast and located near everything good in Charlotte. Near the Speedway. Every type restaurant nearby. This place is clean and more than luxurious than you might expect.

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Wheeling, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff from the front desk to housekeeping went above and beyond ! This hotel is one of the best Hilton Garden Inns that I have stayed at. I will definitely book here again each time I come for business.

Review collected in partnership with Hilton Garden Inn

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connecticut
Top Contributor
61 reviews 61 reviews
31 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This place is a cut above the normal "breakfast included" hotels I've experienced. Nice, large lobby. A real life bar with a real life bartender (rather than a converted breakfast/coffee depending on the time of day space) and a cook-to-order breakfast kitchen (no pre-fab eggs from powder here) Room toiletries are Neutrogena brand. Beds and linens clean and comfortable. Also... More 

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Efland, North Carolina, United States
Top Contributor
86 reviews 86 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here for only one night on business but the property is very comfortable. It is maintained well, the staff was friendly and the room was very nice. It is located right near all the shipping in Concord and right off the highway if you are heading anywhere else. Highly recommend.

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Cary, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very nice Hilton Garden Inn, easy access to the interstate and helpful backroads map provided by the hotel to avoid race weekend traffic - that was a nice touch! Definitely a good option for the Concord / north Charlotte area.

Review collected in partnership with Hilton Garden Inn

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Alturas, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow! What wonderful customer service. Everyone here is wonderful. Had a late dinner in the bar and the kitchen staff came out to insure our food good. May Rooms are very nice. The beds are awesome. Can't remember the last time I slept so well. Definitely recommend!

Was this review helpful? Yes 1
Ooltewah, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel was nice and clean and staff was very professional, however the beds were not very comfortable and the dial to comfort system seemed to be missing the comfort setting. I still recommend the hotel.

Review collected in partnership with Hilton Garden Inn

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had top notch service from the moment we checked in. The staff was friendly but it wasn't overdone or fake. The room was great and the bed was so comfortable! Breakfast the next morning was delicious and our server was the friendliest. We will be back!

Review collected in partnership with Hilton Garden Inn

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Raleigh, North Carolina, United States
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I had the longest week and I was so tired and not too excited about going to Concord NC. When I arrived at the hotel, I just wanted to sleep. And I was grouchy. AJ greeted me with the biggest smile and was friendly and welcoming. He said that I had been upgraded to a suite. Yeah, right. I opened... More 

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Elgin, Illinois
Top Contributor
55 reviews 55 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I had a very good experience at this hotel. It was comfortable, and worth the money I paid. The room was clean, except for a few crumbs left on the desk from the last person. There was no safe in the room which I was hoping there would be. They offered around the clock coffee/tea at the front lobby with... More 

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