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Hilton Garden Inn Charlotte/Concord

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7831 Gateway Lane, Concord, NC 28027
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Hilton Garden Inn Charlotte/Concord
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Hilton Garden Inn Charlotte/Concord
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317 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • German first
  • Italian first
  • Portuguese first
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English first
  • All months
    (317)
  • Mar-May only
    (75)
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    (82)
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    (70)
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Lawrenceville, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

When traveling this chain can always be counted on for clean, well maintained rooms and this location was no exception. Though we arrived quite late last night, the front desk associate greeted us as though it were mid afternoon. Breakfast was included in the B&B deal I had booked and was freshly made to order. We've stayed here in the... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

We stay here every time we are in the Concord area now. We find the hotel pleasant, comfortable and reasonable. Nice atmosphere, good sized rooms. Clean and fresh. The bar area and restaurant are good if do not want to leave the hotel. However, if you do there are good restaurant options within walking distance.

Review collected in partnership with Hilton Garden Inn

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Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

This was a wondeful visit. Devontay and Melvin we extra helpful very friendly and got the job done. Its very nice to vome to a hotel and the staff is extra friendly and helpful. Also the resturant staff were very nice friendly helpful and accommodating. I will continue to utilize this hotel everytime I travel to Charlotte.

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Raleigh, North Carolina
1 review
3 of 5 stars Reviewed 2 weeks ago

When we arrived at this Hilton at 4 pm (check-in is at 3), our room was not ready until 5 pm. Even then, we only got our room at 5 pm because we checked with the front desk staff two or three times asking them what was going on. Once we finally arrived to the room, the bathroom counter still... More 

Review collected in partnership with Hilton Garden Inn

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Georgia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Lives up to the Hilton Brand. Conveniently located to Concord Mills Mall, the interstate I-85. Clean rooms, lobby and overall comfortable stay. There was a convention and the hotel was booked but it was not noisy. It is located between restaurants and still off the main road to avoid noise from traffic.

Review collected in partnership with Hilton Garden Inn

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Columbus Ohio, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent Hotel, good food, and service is excellent. Front desk is very knowledgeable. The location is excellent and close to many other attractions like the Mall and shops in the area. I would recommend this to anyone who is traveling, as this is close to CHarlotte Motor Speedway.

Review collected in partnership with Hilton Garden Inn

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Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Front desk people were absolutely pleasant and courteous. Mattress was ultra firm (had some kind of adjustment that my husband set?) and it makes me want a new mattress at home. Pool is small but adequate and warm. Spa was nice size. Breakfast was additional cost, but good. I will probably book us here again next year.

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Midlothian, VA, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is one of the nicest we stayed in for some time. Your company must be proud of your training and superb employees. We definitely will look for a Hilton Hotel in the future. The parking layout was what we noticed especially. Very convenient to the entrance and close by the where we were visiting while in Charlotte.

Review collected in partnership with Hilton Garden Inn

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Charlotte, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed for a business conference at the hotel. My room was very clean the staff extremely friendly and helpful. The included breakfast was very nice and had a lot of choices. We did have dinner in the hotel after the conference and it was very good and again the service was great! i would not hesitate to stay here... More 

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Virginia, USA
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent one night at this hotel, the room was very clean, the mattress had settings to adjust for firmness. Overall, it was a pleasant stay. Breakfast not included in the room rate. but there is a Starbucks nearby.

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