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Hilton Garden Inn Charlotte/Concord

Certificate of Excellence
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7831 Gateway Lane, Concord, NC 28027
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Hilton Garden Inn Charlotte/Concord
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Hilton Garden Inn Charlotte/Concord
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329 Reviews from our TripAdvisor Community

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Traveler rating
    230
    69
    17
    10
    3
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124
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (329)
  • Mar-May only
    (75)
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    (102)
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    (82)
  • Dec-Feb only
    (70)
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St. Thomas
Level Contributor
4 reviews
4 of 5 stars Reviewed yesterday NEW

Am here with my daughters for a basketball tournament and we have had the best service that we can ask for. We have stayed in many hotels over the years and this hotel is awesome. The front desk crew like Enid,Melvin,chenjah are awesome the maid service is wonderful.

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Port Saint Lucie, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Spent 4 nights at this hotel in July 2015. The name on the outside could have been Super 8 or Motel 6 or any other no frills hotel, unfortunately the rates paid were not for a no frills hotel. The bed may have been comfortable several hundred guests earlier, but probably not. The staff was friendly and the rooms clean,... More 

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Richmond, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Housekeeping staff was helpful and attentive. The same staff member assisted me with my luggage when a cart was unavailable at checkout. Great hotel. Lives up to its reputation for excellence. I would highly recommended Hilton hotels.

Review collected in partnership with Hilton Garden Inn

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Fuquay Varina, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very nice hotel but the people really make your stay pleasant. They understand you are their guest and treat you accordingly. I go out of my way when I am in the area to stay at this Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn

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Orangeburg, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel parking lot was well lit at night. The lobby was clean with comfortable seating and complimentary beverages. The front desk staff was courteous and cheerful. The elevator and the hallways were clean and smelled fresh. No stale odors anywhere. The carpet, bedding, and bathroom were clean too. Very soothing.

Review collected in partnership with Hilton Garden Inn

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Pineville, United States
1 review
5 of 5 stars Reviewed 1 week ago

The stay at this hotel was great, beautiful, clean, staff was amazing. Beds were a little hard but other than that a flawless trip. Would love to stay here again if we get the chance. Thank you very very much.....

Review collected in partnership with Hilton Garden Inn

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Roanoke, Virginia
4 of 5 stars Reviewed 2 weeks ago

Hotel overall was OK. Rooms were clean. There were lots of guests and the hotel was very loud. Area for coffee is hard to access. Breakfast is not included in the room rate, which was higher than I expected. I requested extra pillows and they were never delivered. Didn't find the staff to be helpful at all.

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Summerville, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel was aware of my being dropped off at an event and my need to be picked up from same venue with my kids after concert was over, when I called to be picked up at 8 pm I was told they do not come to the event and pick people up. I was very lucky to get a... More 

Review collected in partnership with Hilton Garden Inn

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Chicago, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

For the money this is a good place to stay. Nicer chain, clean rooms and great firm beds. Free coffee gets you on the road fast. Pool is small and inside. Right off 85 without the noise. Good staff too!

Was this review helpful? Yes 1
Dallas, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I only stayed for one night, but the staff and facilities were excellent. The fitness center had a variety of modern, working machines as well as free weights and other static equipment. Each of the staff members I interacted with were focused on making my stay as good an experience as possible. I absolutely would stay in this hotel again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
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