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Residence Inn Charlotte Concord

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7601 Scott Padgett Parkway, Concord, NC 28027
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Residence Inn Charlotte Concord
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Residence Inn Charlotte Concord
Residence Inn Charlotte Concord
Residence Inn Charlotte Concord
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119 reviews from our community

Traveler rating
    72
    35
    6
    2
    4
See reviews for
55
18
2
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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  • All months
    (119)
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    (24)
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Senior Contributor
42 reviews 42 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I'm writing this review and am apologizing in advance for the swinging pendelum. I've been regularly coming to Concord for the past 6 years. I even remember when the closest hotels were exits away. What has happened here in recent years has been an explosion of growth that any city would welcome. That said, I offer this review with both... More 

Was this review helpful? Yes
Andre C, General Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for taking the time to complete the Survey in regards to your recent stay at the Courtyard Charlotte Concord. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectations. We have shared your... More 

Clayton, North Carolina
Top Contributor
109 reviews 109 reviews
51 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 18, 2014

The rooms are spacious, clean with good decor. I especially like styting at Residence Inns as during the week they serve a complimentary supper. It is good comfort food and since I travel a lot it is nice to just relax and not have to go out for supper. Breakfast is also complimentary and good.

Was this review helpful? Yes
Michele E, Guest Relations Manager at Residence Inn Charlotte Concord, responded to this review

I am so delighted to hear that you felt right at home while staying with us. The staff and I appreciate you taking the time to leave a comment about your visit. Our complimentary social and breakfast is exactly what the Residence Inn is all about and I am glad you were able to relax and take advantage of our... More 

coastal NC
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 16, 2014

This hotel is awesome. Clean large rooms with kitchenettes. Loved the fire pit every night. Great price for what you get. ONE IMPORTANT TIP BEFORE YOU STAY HERE. Make sure you get a room on the side of hotel AWAY form the car dealership. We were trying to sleep late because our daughter had a late performance that night &... More 

Was this review helpful? Yes 2
Michele E, Guest Relations Manager at Residence Inn Charlotte Concord, responded to this review

I am happy to hear that you enjoyed your stay with us and I am glad that you were able to enjoy our outdoor fire pit at night! It makes the hotel feel like a "home away from home". I know how frustrating it can be when there is outside noise and you are trying to sleep in. We have... More 

Orange, Virginia
Top Contributor
306 reviews 306 reviews
133 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed November 18, 2014

The hotel sits at the crest of the hill, so it can be very chilly when a cold wind is blowing. Rooms are great though a few items, the easy chair and one bedside light fixture showed wear. Great bed; room was very quite both inside the property and as well highway noise was non-existent. Gracious folks at the welcome... More 

Was this review helpful? Yes
Michele E, Guest Relations Manager at Residence Inn Charlotte Concord, responded to this review

Dear 414Bookworm: Thank you for taking the time out of your busy day to leave a review about your recent stay! While being located on the hill has its advantages, it does tend to get chilly up here as well. I am glad to hear that you enjoyed the complimentary breakfast and had the chance to interact with our staff... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 13, 2014

The room are dirty , paying 200$ a night just to find hair in the bath tub.bugs in the room and the carpet with stain and room smelling nasty and the house keeper are rude the Asain guy who work there is really rude to kids and talk to them with a nasty tune and the front desk girls are... More 

Was this review helpful? Yes 2
Michele E, Guest Relations Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for your review. I am sorry to hear that you did not enjoy your stay with us. Please feel free to contact me, should you like to discuss this matter further. More 

Chesnee, South Carolina, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 12, 2014

We stayed at this hotel while attending the World Finals at the Dirt Track of Charlotte. We couldn't have been more pleased. The entire staff was friendly and helpful. The rooms were clean and very nice. We never heard any noise from the other rooms. The breakfast was excellent and better than expected. We enjoyed sitting by the fire pit... More 

Was this review helpful? Yes
Michele E, Guest Relations Manager at Residence Inn Charlotte Concord, responded to this review

Dear Valued Guest: Thank you for sharing your experience with us while attending the World of Outlaws event. The staff and I are so excited to hear that we exceeded your expectations. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

Deep River, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 26, 2014

Myself and family have stayed at this Residence in on 3 separate occasions in May 2010, May 2011 & May 2013 and love it! The customer service is great, the rooms are clean, the hallways are quiet - even though its a race weekend, the pool is clean, breakfast buffet is always well stocked. Hotel is close to a lot... More 

Was this review helpful? Yes 3
Michele E, Guest Relations Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for your loyalty to the Residence Inn Charlotte/Concord. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are so happy to hear that you enjoy staying with us and we are excited to have you back in 2015! Your feedback is integral to our ability to continue to improve... More 

Lenoir, North Carolina, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 21, 2014

We stayed at this Hotel. The weekend of the 500 race in Charlotte NC October 11,2014. As soon as we got there we tried to find transportation to the race. The Hotel gave us a flyer with a taxi service that they recommended and said it was reliable. It was a round trip pay when you board the van for... More 

Was this review helpful? Yes 2
Michele E, Guest Relations Manager at Residence Inn Charlotte Concord, responded to this review

Thank you for staying with us during the race season. I am sorry to hear that you did not enjoy your stay. The Residence Inn Charlotte/Concord does not have a shuttle service, so as a courtesy the front desk will recommend different shuttle companies in the area. As we are not affiliated with these companies, we cannot be held liable... More 

Ridgeland,Mississippi
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 18, 2014

We stayed 2 nights last weekend for the Nationwide and Sprint Cup races. It is about a mile to the speedway and a fairly easy walk, lots of people walked from our hotel and the hotels near us. Very quick and easy check in and a very nice room. Great kitchen area with a full refrigerator, microwave and stove. They... More 

Was this review helpful? Yes 1
Michele E, Guest Relations Manager at Residence Inn Charlotte Concord, responded to this review

Everything we do is aimed at providing our guests with exceptional customer service. I am happy to hear that we met your expectations! I am also glad that you enjoyed the race. We hope you will stay with us again next year during race season! More 

West Columbia, SC
Top Contributor
65 reviews 65 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 16, 2014

Was here for two nights in September. Check-in was fast and friendly. I have not stayed in a Residence Inn property for a number of years but was very pleased with my room. The full size fridge and kitchen area were nice! Room(s) were very clean and comfortable. Bed was awesome! The two flat screen TV's had the best picture... More 

Was this review helpful? Yes 1
Michele E, Guest Relations Manager at Residence Inn Charlotte Concord, responded to this review

The staff here at Residence Inn, prides ourselves on delivering excellent customer service. I am glad to hear that we exceeded your expectations on your most recent visit to Concord. We look forward to your next visit here in December! More 

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