We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 24 Concord hotels

Courtyard Charlotte Concord

3.0 of 5 Hotel   |   7611 Scott Padgett Parkway, Concord, NC 28027
Hotel website
Hotel deals
Hotel amenities
Special Offer
Free Parking
Save Saved
You added Courtyard Charlotte Concord to your Saves list
Courtyard Charlotte Concord
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
66%
Ranked #16 of 24 hotels in Concord
A recent review
3 of 5 stars reviewed 3 weeks ago
wolfgangic Berlin, Germany
  • Overview
  • Reviews (56)
  • Photos (25)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (11)
  • Location
  • More
true
Write a Review

56 people have reviewed this hotel

Traveler rating
    23
    13
    11
    3
    6
See reviews for
11
10
7
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Berlin, Germany
Contributor
20 reviews 20 reviews
5 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff was wonderful but I was disappointed in the ambience and general areas of the hotel. I didn't understand why the halls, elevator and pool area were not kept up and dirty while the rooms were very nicely cleaned? The room was fine but I'd ask for the side that doesn't have street noise next time. The pool is... More

Was this review helpful? Yes 1
Andre C, General Manager at Courtyard Charlotte Concord, responded to this review

Thanking you for taking the time to share about your stay at the Courtyard by Marriott Concord. We will use your information to improve the quality of the hotel. The staff and I look forward to seeing you again the next time you are in the Concord area. More

Columbia, South Carolina
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night at this hotel while attending a James Taylor concert at nearby PNC Amphitheater. Good location near the amphitheater and I-85. Outlet shopping and many, many restaurants adjacent. Front desk staff was very friendly and helpful, the room was clean with a comfortable bed -- it's obvious this hotel is fairly new and well-maintained. It's also quiet;... More

Was this review helpful? Yes 1
Andre C, General Manager at Courtyard Charlotte Concord, responded to this review

Thank you for your kind review of the hotel. The staff and I do value your patronage and means a lot to us to hear that we me your expectations. We look forward to seeing you the next time you are in Concord area. More

Senior Contributor
35 reviews 35 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 19, 2014

I was here for a conference. The conference facility was nice, the hotel is new and nice, but the service at the front desk may be some of the worst I have experienced at a Marriott. There was absolutely no recognition for me as a rewards member, the youngsters at the front desk were laughing and listening to music when... More

Was this review helpful? Yes 1
Andre C, General Manager at Courtyard Charlotte Concord, responded to this review

Dear Guest: Thank you for taking the time to share your experience at the Courtyard Concord. I would like to apologize that we did not wow you. The service level at this hotel is usually above average. Courtyard by Marriott take pride in providing excellent service. I will take your information and share with the Front Desk Associates. Again, I... More

Wisconsin Dells, Wisconsin
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 15, 2014

Very enjoyable stay. Nice little bistro and Starbucks in lobby area. Very conveniently located to ZMax Dragway. After being in our room about 30 minutes, front desk called to make sure all was good and if we were satisfied with our room.

Was this review helpful? Yes
Andre C, General Manager at Courtyard Charlotte Concord, responded to this review

Dear Guest: Thank you for taking the time to share your kind word about the Courtyard by Marriott Concord. Unfortunate, most guest only write when there is something wrong. The Staff and I love to hear from the guest that we have pleased. We look forward to seeing you again the next time you visit the Concord area. More

Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 15, 2014

The first thing was not being able to check in promptly. We were under a group booking and we had to call in to our company just for them to figure out how to get us in our room and be sure they got paid. This took about 30 minutes. The room seemed beautiful on first inspection. As we had... More

Was this review helpful? Yes 1
Andre C, General Manager at Courtyard Charlotte Concord, responded to this review

Dear Guest: Please accept our apologies on the inconvenience during check in. For the safety of the guest and the hotel we must have a method of payment during the time of check in. The Hotel doses allow for companies to pay for their associates, but this must set up for the guest prior to them arriving. Also you as... More

Fairmont, WV
Top Contributor
131 reviews 131 reviews
42 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed June 10, 2014

I noticed the other recent reviews were not positive but mine definitely is! We had a great stay and would stay there again if we need to spend the night in that area. The hotel was clean and inviting. The front desk personnel were very friendly, knowledgeable and quite professional. Our room was very clean and comfortable.

Was this review helpful? Yes 1
Andre C, General Manager at Courtyard Charlotte Concord, responded to this review

Dear valued Guest: Thank you for taking time to share your positive experience at the Courtyard Concord. The staff takes a lot of pride and effort to provide quality service and clean rooms to our guest. Please visit us again the next time you are in Concord area. More

Champlin, Minnesota
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 9, 2014

Rooms are small, just a cabinet to hang cloths in. Forget about getting any decent wireless signal on the higher floors. Burned out light bulb on desk light. A sofa with cushions in need of replacement. The front desk was friendly but just can't make up for the rest. I stayed over 60 nights at Marriott properties last year, but... More

Was this review helpful? Yes
Andre C, General Manager at Courtyard Charlotte Concord, responded to this review

Dear Guest: Please accept our sincere apologies on your experience at the Courtyard by Marriott Concord. It is rare that we have problems with our complimentary internet. There is a 24 hour support line to help with problems that hotel staff is unable to assist our guest with. The Housekeeping staff attempt to get all the rooms perfect, but sometimes... More

Concord, North Carolina
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 6, 2014

Just had a horrific experience with the Manager of this hotel: LIZ [-----]. As a Gold Elite Marriott member and staying in their hotels for over 20 years, I absolutely love the environment, atmosphere, and quality of my experience. I travel all over the world and stay in Marriott hotels quite frequently. However, this supervisor and her employee behaved unprofessionally,... More

Was this review helpful? Yes 5
Southport
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 4, 2014

We stayed at this hotel for a 2nd visit; it is a newer Marriott in the Charlotte area. We found the rugs, rooms, hallways, eating area to lack cleanliness. Rugs had very bad dark stains and spills. Towels were dirty. Eating utensils had dried food. Walls needed painting. Bathroom counter had residue. The sheet was not tucked in over the... More

Was this review helpful? Yes
Andre C, General Manager at Courtyard Charlotte Concord, responded to this review

Thank you for taking the time to share your experience with the Courtyard Charlotte Concord. You indicated in your response that room was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so... More

Falmouth, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 30, 2014 via mobile

I had the disappointment was in how the general manger responded to a request. I arrived at your hotel at 1pm. I asked for courtesy not a demand that if possible could we check- early. I have worked in the industry for over 30 years years and simply asked knowing what check times are, I did ask could you at... More

Was this review helpful? Yes 1
Andre C, General Manager at Courtyard Charlotte Concord, responded to this review

I am sorry that you did not have a great experaince on your breif visit with us. Unfortunalty we are not able to meet all request for early check ins. The Hotel was sold out the night before and our checkout is not until 12:00. As with all our guest, we would have check you in early if vacant clean... More

Owners: What's your side of the story?
If you own or manage Courtyard Charlotte Concord, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Courtyard Charlotte Concord? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Charlotte Concord

Address: 7611 Scott Padgett Parkway, Concord, NC 28027
Phone Number:
Location: United States > North Carolina > Concord
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Charlotte Concord 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Booking.com, Priceline, Tingo, Hotels.com, Marriott, BookingOdigeoWL and Venere so you can book your Courtyard Charlotte Concord reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Charlotte Concord Hotel Concord

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Bathroom (1)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (3)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Concord with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
123

Questions & Answers

Questions? Get answers from Courtyard Charlotte Concord staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer