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Hampton Inn Concord/Kannapolis

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612 Dickens Pl NE, Concord, NC 28025
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1 room 1 adult
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Hampton Inn Concord\/Kannapolis
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461 Reviews from our TripAdvisor Community

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Green Bay
1 review
2 of 5 stars Reviewed 3 days ago NEW

Cleanliness is an issue. Hotel rooms do not look to have been update in quite some time. Better options in close proximity to this hotel. Hotel staff seem less then enthusiastic regardless if your a diamond member or not. Not your typical stay at a Hilton property.

Review collected in partnership with Hampton

Helpful?
Thank Tim c
Kristy T, Manager at Hampton Inn Concord/Kannapolis, responded to this review

We are very sorry for the negative experience you encountered during your stay at our hotel. We thank you for choosing to stay with us. Thank you for allowing us to reach out to you and rectify the situation and considering to stay with us again in the future. Hope to see you soon. More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Older hotel in need of remodel. Service was fine and value was fair but just failed to meet standards of a Hilton property in my eyes. Decor was old and room had several scars from past guests. Breakfast was adequate but the breakfast room was entirely too hot and frankly uncomfortable.

Helpful?
Thank Brian H
Kristy T, Manager at Hampton Inn Concord/Kannapolis, responded to this review

Thank you for choosing to stay with us. I do apologize our accommodations were not up to your standards. I am happy to tell you we are actually starting renovations in the next month or two. We are very excited about our transition and look for to having you stay with us again. More 

Bluefield, West Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I planned a trip to Charlotte for the weekend and we are very happy with our stay at this Hampton Inn. The staff was extremely helpful and the hotel was very clean. We would stay here again when in the area.

Helpful?
Thank Melody G
Kristy T, Manager at Hampton Inn Concord/Kannapolis, responded to this review

We really enjoyed having you stay with us and are pleased you enjoyed your stay as well. We look forward to seeing you again in the future. Thank you for your review. More 

Barboursville, Virginia
Level Contributor
103 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stopped in here on my way through town. Checked in late at night and left early in the morning. Not too much to say other than it was clean and the room was decent. I did notice parking wasn't great and some parts of the room could use a refresh. (2 doubles with a table). Close to the interstate and... More 

Helpful?
Thank Mark V
Kristy T, Manager at Hampton Inn Concord/Kannapolis, responded to this review

Thank you so much for choosing to stay with us. We value your feedback and are excited to say we will soon start renovations on our hotel and we will be upgrading our hotel. We do hope you enjoyed your stay and hope you will stay with us again in the future. More 

Hoschton, Georgia
1 review
2 of 5 stars Reviewed 4 weeks ago

This hotel is badly in need of renovation, perhaps because it is used so harshly by race goers. The upholstery on the desk chair was ripped and extraordinarily dusty, and the "easy chair" was not easy at all. Every surface (carpets, walls, bathroom floor) were obviously worse for wear. The bathroom looked as if it had not been cleaned properly... More 

Review collected in partnership with Hampton

Helpful?
Thank John W
Shasta K, General Manager at Hampton Inn Concord/Kannapolis, responded to this review

Thank you for providing feedback on your recent stay with our hotel. I am sorry we did not exceed your expectations in all aspects of the hotel. We are under new management and will undergo major renovations in the near future. We do appreciate you staying with us and apologize you had a negative experience More 

Euless, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

once again....I could feel the wire frame of the bed and the wire coils...wonderful linens cannot cover the poor quality of the mattress...the only reason I gave a poor rating was that the employees were great!!!

Review collected in partnership with Hampton

Helpful?
Thank Linda E
Shasta K, General Manager at Hampton Inn Concord/Kannapolis, responded to this review

Thank you so much for choosing to stay with us. I do want to apologize the furniture did not meet your standards during your stay. We are under new management and will be undergoing renovations in the near future to provide a more positive stay for you in the future. More 

Auburn, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Needed a hotel for the night to break up travel....The staff was extremely helpful and friendly. They made you feel welcomed and assisted as needed. The room was clean and comfortable. We enjoyed our stay and was able to resume or travel feeling rested and refreshed.

Review collected in partnership with Hampton

Helpful?
Thank Madeline H
Shasta K, General Manager at Hampton Inn Concord/Kannapolis, responded to this review

Thank you so much for choosing to stay with us, we really enjoyed having you here. We are very pleased you enjoyed your stay and look forward to you staying with us again in the future. More 

Virginia
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed January 2, 2016

Let me start by telling you I love Hampton Inn. It is my hotel of preference for traveling. I booked a room through hotels.com for this Hampton Inn for the night of December 22, 2105. I booked the room for the amount of 89.27. I walked in and handed them my confirmation letter plus my drivers license. They put me... More 

Helpful?
2 Thank vaquilter
Shasta K, General Manager at Hampton Inn Concord/Kannapolis, responded to this review

Wanted to take a few moments to tell apologize that you had a negative experience during your stay at our hotel. We would definitely like to make this situation right so if you would please contact the hotel and ask for the AGM, we will be more than happy to assist you going forward in a resolution of this issue.... More 

1 review
3 of 5 stars Reviewed December 31, 2015

Decent-looking hotel. Nothing fancy but clean rooms, pool, and fitness center. I had no problems with this hotel. Staff is very friendly and accommodating to your needs. Better than average breakfast.

Review collected in partnership with Hampton

Helpful?
Thank Shonda S
Shasta K, General Manager at Hampton Inn Concord/Kannapolis, responded to this review

Thank you for providing us with feedback on your recent stay at our hotel. We value your feedback and are pleased you enjoyed your stay at our hotel. We really enjoyed having you here and look forward to seeing you in the future. More 

2 reviews
5 of 5 stars Reviewed December 26, 2015

My husband and I needed a room for the night and the price I found on Tripavisor was good. The night staff was very friendly and quick. our room was clean and the bathroom was very clean. Since the weather was terrible we decided to stay another night instead of heading back home. We got the room for the same... More 

Review collected in partnership with Hampton

Helpful?
Thank vanyc2014
Shasta K, General Manager at Hampton Inn Concord/Kannapolis, responded to this review

We are very pleased to know you enjoyed your stay at our hotel. We strive every day to give each guest a positive stay and are happy we provided that for you. We enjoyed you staying with us and look forward to you staying with us again in the future. More 

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