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Quality Inn

6320 Amp Drive, Clemmons, NC 27012 (Formerly Holiday Inn Express Clemmons)
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Quality Inn
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Quality Inn
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61 reviews from our community

Traveler rating
    24
    13
    12
    8
    4
See reviews for
14
10
4
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (16)
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    (17)
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    (18)
  • Dec-Feb only
    (10)
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Top Contributor
91 reviews 91 reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here with a group from work for a conference so we had a couple of rooms. Most of the beds were too soft, so when you lay down or sit on the bed you sink down. Only two rooms had refrigerators. One room the toilet was broken. The breakfast was not even a breakfast... maybe a snack. Most... More 

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Senior Contributor
29 reviews 29 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 21, 2015

This location is now a Quality Inn. I spent 2 nights there during recent inclement weather and was very satisfied with the accommodations. Several coworkers stayed there and we all agreed that the rooms and bathrooms were clean, beds were comfortable and staff was very professional. We will definitely stay there again.

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Gainesville, Florida
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed December 14, 2014

I want to say that this hotel has customer service that goes above and beyond. I checked in this afternoon on a Priceline reservation. This is normally just fine, but Priceline somehow screwed up and had cancelled my reservation. Long story short, talking to them was a nightmare. The hotel even called them and got the wrong information from them,... More 

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chicago
Top Contributor
78 reviews 78 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 11, 2014

OK. So I had to venture outside of the SPG network. As I am now with another company and traveling for business we are using the IHG brand. This particular property was clean and fresh. The staff at check in was extremely friendly and helpful. The property was located adjacent I 40 so it was convenient. Our rate was 99.00... More 

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Charlottesville, Virginia
Top Contributor
70 reviews 70 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 3, 2014

Stayed at this hotel on a Tuesday night. Got in fairly late. Staff was pleasant and helpful. Hotel was clean and quiet. The bathroom is fairly small, with the sink outside the bathroom (and just inside the room door, which is problematic). Free breakfast with good variety. Overall a good experience.

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Rhick, General Manager at Quality Inn, responded to this review

We appreciate you sharing your experience at our Holiday Inn Express; we're glad you had a clean, comfortable stay and found our staff excellent! We look forward to your next visit to Clemmons NC and hope you will stay with us again in the near future. Thanks, Richard Hicks More 

Columbia, South Carolina
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 of 5 stars Reviewed November 19, 2014

I am a platinum member of IHG. I travel for a living and this is the worst stay EVER in an IHG brand. I had to go down TWICE to get my key to work, black marks on the bed spread, a TIMER on the vanity light, that kept going out (really?). Wait there is more....nasty greasy elevator door (someone... More 

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Rhick, Manager at Quality Inn, responded to this review

Thank you for taking the time to write a review; it's always a pleasure to hear from our IHG Rewards Platinum Elite members! It is regrettable your stay was negatively impacted by the keys not working. We apologize for any inconvenience this has caused you. Though we would prefer you had a better experience at our hotel, we would like... More 

The Villages, Florida
Top Contributor
371 reviews 371 reviews
33 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed October 4, 2014

We stayed here for two nights during the Tour to Tanglewood bike for MS event. We felt the service we received was excellent. Our room was just an average hotel room - as you would expect. Nothing wrong though. The breakfast was the usual cereals, eggs, waffles, etc. Lots of options that worked well for us. They kindly gave us... More 

Was this review helpful? Yes 1
Rhick, Manager at Quality Inn, responded to this review

Thank you for taking the time to write a review on our hotel. We pride ourself on giving excellent customer service and glad to hear that my staff is doing a excellent job. Withour customers like yourself we would not have our jobs. We look forward to your next visit to Clemmons, Thank you so very much. Thanks, Richard Hicks... More 

Hong Kong, China
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 21, 2014

Stayed for 2 nights. Was concerned based on previous reviews, but it was fine. it's a Holiday Inn Express, so my expectations were fairly low. It was clean, dated, with few amenities. The bedding was scratchy. Check-in was quick, but perfunctory.

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Rhick, General Manager at Quality Inn, responded to this review

Thank you very much for taking the time to write a review on our hotel on TripAdvisor. We look forward to visting Clemmons again and staying with us in the near future. Thanks, Richard Hicks More 

Long Island, NY
Top Contributor
101 reviews 101 reviews
24 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed August 31, 2014

Every other Holiday Inn Express I have stayed at has been a very good experience. This was a fair experience. Shower didn't work and we had to be moved to another room. According to the staff, they can give you a smoking room even if you don't want one and a single bed if you want two when you book... More 

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Rhick, General Manager at Quality Inn, responded to this review

First of all, thank you very much for your recent stay at our hotel. It is regrettable your stay was negatively impacted by the shower but I am glad that we found you another room. We apologize for any inconvenience this has caused you. Though we would prefer you had a better experience at our hotel, we would like to... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 23, 2014

This is the worst motel I have ever stayed at. The room smelled like mildew the sheets were damp. I stayed two nights and will never go back. The only good thing that I can say was the breakfast was decent.

Was this review helpful? Yes 1
Rhick, General Manager at Quality Inn, responded to this review

First of all, thank you very much for your recent stay at our hotel. It is regrettable your stay was negatively impacted . Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope you give us a chance in the future to make your stay... More 

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