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The Esmeralda Inn

Certificate of Excellence
910 Main Street, Chimney Rock, NC 28720
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435 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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    (435)
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Macedon Ranges, Australia
Level Contributor
47 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for 1 night in Terrace Room. The room was a little cozy but was fantastic. The terrace was a little noisy from the main road, but the room itself was very quiet. Really soft fluffy towels. Check-in staff were wonderful. This property was getting 5 stars until breakfast ruined that. Breakfast was a huge disapointment after everything else about... More 

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Winston Salem, North Carolina
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The property is a little gem in the middle of a mountain community practically walking distance to the gate of Chimney Rock state park. It has all the essential amenities of a large hotel, but with the personal service and small touches of a B&B! I felt very welcomed by the staff and the service was top notch; always nice... More 

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McCormick, South Carolina
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Staff was very helpful and friendly. We ate one dinner and two breakfasts at the restaurant and all the meals were very good. Beds, linens, pillows were all of excellent quality. Outdoor area with fireplace and hot tub were very enjoyable.

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Charlotte, North Carolina
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here multiple times and always have a great experience over several years. The accommodations and dining on premise are top notch, and the little attention to detail (water in room, refrigerator access if needed) is appreciated!

Was this review helpful? Yes 1
ft lauderdale
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

We just returned from several days at the Inn. It was a wonderful experience indeed. Our room overlooked water running down and over large rocks and a pretty garden. The staff is 100% attentive to any need you might have. The beds are comfortable and rooms are perfectly clean. Where else to you get a complimentary breakfast that includes delicious... More 

Was this review helpful? Yes 1
Huntersville, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My son was married here back in April and I and the rest of the family and guests had a wonderful time. The inn and guest rooms were spotless. We arrived on Friday and were warmly welcomed by the owners, Kim and Don. The rehearsal dinner that night was excellent both in food and service. The wedding the next day... More 

Was this review helpful? Yes 1
Jacksonville, Florida
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked the Esmeralda for our anniversary trip to North Carolina. I was looking for something in the mountains that was convenient to areas we wanted to hike. What a pleasant surprise! Nice location and view of the Chimney Rock. Room was very comfy. But the best was the friendly staff who went out of their way to make the... More 

Was this review helpful? Yes 2
KimCason, Owner at The Esmeralda Inn, responded to this review

Thank you so much for your review. We enjoyed serving you during your stay at The Esmeralda Inn. We are glad to hear that you want to come back again in the near future. Thanks again and we will see you soon. Kim & Don Cason Innkeepers More 

Saint Louis, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just got home from a weekend wedding celebration in Lake Lure. Stayed 2 nights at the Esmerelda. Cannot say enough about the warmth of the staff, the un-institutional feeling of the Inn, and the fabulous setting and appointments. This is a true Inn. Beds were amazing. I asked what brand as we are considering a new purchase. Towels are softest... More 

Was this review helpful? Yes 2
KimCason, Owner at The Esmeralda Inn, responded to this review

Thank you so much for your kind words and review from your last visit with us at The Esmeralda Inn. We are so glad that you had a great time and enjoyed all the comfort that is included when you stay with us. We look forward to your return visit with us again. Have a blessed day! Kim & Don... More 

1 review
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We have stayed at this inn every year for the last few years. Every year it was under new ownership.This year, the new owners, Kim and Don Cason, "take the cake". Well, Kim does. Don was as accomodating as he could be. The Inn owners in the past were never friendly, always cold and never acknowledged us, or other guests,... More 

Was this review helpful? Yes 8
KimCason, Owner at The Esmeralda Inn, responded to this review

The Esmeralda Inn thanks you for your past visit. We work very hard to provide all our guest the best in accommodations and dining experience as possible as you can see from our past Trip Advisor guest comments. We know we can't please everyone even though we try. Therefore, we are pleased that you will continue to visit the Chimney... More 

Durham, North Carolina
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 22, 2015 via mobile

Nice inn,great location,clean rooms.the rooms are quite small,no place to sit.The dinner was very good.the breakfast on the other hand was quite bad.NO choice at all.the waitress was quite indifferent.asked for extra piece of bread and was refused,wanted eggs fried,she said could only do scrambled.either they should not offer breakfast,or improve it.have stayed in a great many hotels,easily the worst... More 

Was this review helpful? Yes 10
KimCason, Owner at The Esmeralda Inn, responded to this review

Thank you for your review. We are so glad that you stayed with us and we hope that you can return in the near future and enjoy some of our other rooms that maybe more pleasing to your needs. I am sorry to hear that your breakfast was not to your satisfaction. We try very hard to please everyone and... More 

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