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All 29 Cherokee hotels »

Great Smokies Inn Cherokee

2.5 of 5
Highway 441 N & Aquoni Road, Cherokee, NC 28719 (Formerly Best Western )
Hotel amenities
Great Smokies Inn Cherokee
Ranked #24 of 29 hotels in Cherokee
3.0 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveler rating
    4
    11
    8
    11
    10
Date Rating
Atlanta, Georgia
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 13, 2012
1
person found this review helpful

staff at check-in had nasty attitude rude , room was okay clean , breakfast was just okay , continental self serve not really a good value at all. upon checkout really rude clerk and it was early in the morning, complained to bw corporate got an apology and gift card for future bw stay and then letter of apology from... More

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gkfio
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 26, 2011
5
people found this review helpful

Making last minute plans to see the foliage along the Blue Ridge Highway, we found this hotel online for $99 a night with an additional $25 for each pet. A former Best Western, now owned by Magnuson Hotels, we got great value for our money. The rooms were clean, the beds were comfortable, the heat worked great and the thick... More

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Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 23, 2011
2
people found this review helpful

Booked the stay on Expedia. Many problems and the hotel staff would not take ownership of the situation. They just started yelling at myself and wife and complaining that the problems were not their fault. 1. Myrtle's Table Restaurant: very long wait with no customers. Wait staff apparently not trained. They walked around a lot, but were not assigned tables.... More

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See 4 more reviews by Longbow-Ranger for Cherokee

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2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 24, 2011
2
people found this review helpful

We made reservations thru Cheap-o Stays. Canceled our reservations the same day but they charged me $ 109.81 after cheap-o hotels canceled the reservations. I am getting hold of my Charge Card Company and filing Fraud Charges against them as they will not return the fees charged to my card. We have talked to the hotel and got no satisfaction.... More

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Stephanie Alvarez, Public Relations Manager at Great Smokies Inn Cherokee, responded to this review
September 2, 2011

While we appreciate each and every guest response, we feel this guest was not ripped off by our hotel. The guest purchased their reservation through a 3rd party site and the hotel is bound by the policies of that 3rd party site. We are not able to cancel a reservation that was purchased elsewhere. All 3rd party sites such as... More

Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 10, 2011
3
people found this review helpful

The room was very clean with a simple decor and wonderful beds. No complaint there. The location felt safe, which is important to me as a solo traveler. Check-in and check-out were VERY fast and efficient (I had a reservation) and the staff was friendly and professional. However, the WiFi did not work in my room (which was in the... More

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Virginia Beach, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 9, 2011
3
people found this review helpful

i am staying here as i write this. Originally planned on two nights, but have already informed front desk that i will check out early. The room is dirty, found hair in the bed, floors need vacuuming. The TV picture is fuzzy and the commode will not quit running. Also, the walls are paper thin. You can here everything beside... More

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 31, 2011
1
person found this review helpful

Very dissatisfied! The shower curtain had mold all around the bottom. Even after taking a shower, I felt dirty. The outlets didn't work either. More

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See 3 more reviews by southpaw724 for Cherokee
Hendersonville, North Carolina
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 27, 2011
1
person found this review helpful

Since changing from a Best Western, I found it to be cleaner, better mattresses, still accepting small pets and a very pleasant staff. I did miss the continental b'fast and a microwave, but this is the best location in Cherokee . Rates were very reasonable, for it to be June, but Cherokee is down in visitor numbers and there is... More

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See 2 more reviews by Mtngolfer_8 for Cherokee
Fruita, Colorado
Top Contributor
78 reviews 78 reviews
Reviews in 41 cities Reviews in 41 cities
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed October 29, 2010
1
person found this review helpful

Last minute decision, called the hotel and found they had a good deal since they had lots of empty rooms. Used to be a Best Western so the sign is odd, missing top part. No elevator, had to carry luggage up the stairs. Not an updated room, but ok for one night's sleep. In a quiet area, but I did... More

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See 2 more reviews by SusieLou for Cherokee
Nancy, France
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed August 30, 2010

Stayed there four nights (July 26 to 30) with my sister, it was the third time. We wouldn't want an other place to stay at when we come to this area. This hotel is perfectly located in a quiet section of Cherokee, it's like the end of a valley, with misty mountains all around. We love that view in the... More

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Additional Information about Great Smokies Inn Cherokee

  • Best Western Cherokee
  • Cherokee Best Western
Address: Highway 441 N & Aquoni Road, Cherokee, NC 28719 (Formerly Best Western )
Price Range: $

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