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Holiday Inn Express Cherokee/Casino

2.5 of 5
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376 Painttown Road, Highway 19 and Highway 441, Cherokee, NC 28719
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Holiday Inn Express Cherokee/Casino
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Ranked #12 of 28 Hotels in Cherokee
A recent review
3 of 5 stars Reviewed October 20, 2013
bnel NC
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216 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express Cherokee/Casino
See the most recent reviews
NC
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed October 20, 2013

Being a member of Priority Club since it's 1984 inception I have stayed at many of their properties over the years. As always this property was clean and comfortable. Upon check in I asked if we could get a mini fridge but was told that they no longer offer them. Available in suites only. The one thing they have to... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear bnel, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you... More 

Richmond, Virginia
Level Contributor
309 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed October 13, 2013

We stay at a lot of HIE's and this was one of the nicest. The hotel was very clean with a very helpful staff. We had a king bed suite and stayed 2 nights, if we ever go to Cherokee again we hope we can get the same room. Great breakfast, good assortment of items to chose from. The first... More 

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Market Drayton, United Kingdom
Level Contributor
214 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed October 9, 2013

There is no doubt it is reassuring to find a Hotel chain that produces the same standard in all the locations carrying this mark. The hotel in Cherokee was spotless, the rooms large, comfortable beds and equipped with everything you are really likely to need. The staff were polite and always helpful. Our stay was within what I would describe... More 

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Charleston, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 8, 2013

The property is very clean, and the rooms are pretty comfortable. It's conveniently located right across from the Casino, and gives you easy access to drive to other attractions, such as shopping. The staff is extremely friendly, and quick to assist. They have free breakfast until 9:30, so you can take your time if you're not really an early riser.... More 

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Orlando, Florida
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 18, 2013

This was a very pleasant place. Room was clean and very comfortable. Staff was helpful with suggestions for dinner and gave us a booklet with local coupons. Free breakfast is always a plus! Dining area was very clean even though very busy. Across the street from the casino, so we could walk over.

Was this review helpful? Yes 2
Evans, Georgia
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed September 16, 2013

Nice property in Cherokee directly across from the casino. My room was clean and comfortable. The hotel was full for the weekend, but it wasn't noisy. Breakfast was good, and my room had a mountain view.

Was this review helpful? Yes 1
Carmichaels, Pennsylvania, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 9, 2013

Clean, nice bed, hot shower, bathroom was large. Breakfast very good. Good location to the casino and all the shops of Cherokee. The pool looked nice, but we didn't use it. The hall way did smell bad though. Like dog or BO.

Was this review helpful? Yes 1
Charlotte, North Carolina
Level Contributor
53 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed September 9, 2013

Wonderful service from two great employees. Kayla and Israel were just terrific and made our stay wonderful and made us feel at home. We were on a business and small get away when we encountered this great service from this staff. Wonderful service.

Was this review helpful? Yes 2
South Carolina, United States
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed September 5, 2013

Breakfast is above average. Hotel is nice and across the street (diagonally) from the Casino. No problems noted. Would stay again...actually this is my second stay here. I would recommend this hotel since it's so close (could walk) to the casino.

Was this review helpful? Yes 1
Charlotte, North Carolina
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed September 4, 2013

My wife and I recently planned a trip to the Harrah's Casino in Cherokee. They called me and moved us to the Holiday Inn Express because the Casino was overbooked. That is like going from the Ritz to well, the Holiday Inn Express. The hotel was fair. The sanatation rating is high even though I did see a dead bug... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear charles c, Thank you for taking the time to share your feedback about your recent stay with us. It is great to know your concerns were addressed by our staff during your stay and that you appreciated the breakfast and our location. We always try our best to ensure we meet our guests needs & expectations and on this... More 

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