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Holiday Inn Express Cherokee/Casino

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376 Painttown Road, Highway 19 and Highway 441, Cherokee, NC 28719
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Holiday Inn Express Cherokee\/Casino
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231 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Cherokee/Casino
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charleston
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 26, 2014

We stayed here because Harrah's was booked. The hotel is just across the street from Harrah's and a easy walk to the Casino. Felt safe at night returning to the Hotel. Room okay. Clean just a little out dated. Staff was friendly. Breakfast was okay.

Helpful?
2 Thank jengia
IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear jengia, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and are delighted to hear that... More 

Raleigh, North Carolina
Level Contributor
107 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed March 16, 2014

The Holiday Inn Express was clean and comfortable. The staff was helpful and friendly. With the crazy weather, the room was warm while snow blew outside and was cool when it was sunny and warm outside (all in the space of 48 hours). The heat/ac unit blower turns on and off while in use, so the noise also turns on... More 

Helpful?
2 Thank Tom c
Columbia, South Carolina
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed March 3, 2014

Because of a previous stay at this hotel, I did not mind returning and was pleased with my one night stay except for the easy-to-hear conversation from adjoining rooms. However, It was a pleasant relief after learning from the hotel receptionist that the concert I had planned to attend the night I arrived had been canceled. The hotel also offered... More 

Helpful?
3 Thank Rhittie G
DeLand, Florida
Level Contributor
84 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed January 21, 2014

The hotel itself is nice enough, clean and tidy. Room was clean and comfortable, and the free breakfast was fine too. My big problem is noise. We could easily hear the conversations of the people in the next room, as well as their TV. I hate that. I don't know what Holiday Inn can do to fix something like that,... More 

Helpful?
3 Thank mikeinflorida1507
IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear mikeinflorida1507, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise levels prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More 

Travelers are raving about these Cherokee hotels

Cincinnati, Ohio
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed January 5, 2014 via mobile

I've been coming to Cherokee for many years and I always stay at this Holiday Inn Express ... I usually use points unless I'm traveling on business and even with points they take great care of me. The rooms are always clean and tidy and the staff is friendly and courteous. I can't speak much for the breakfast as I... More 

Helpful?
2 Thank Superior_Dave
Boston, Massachusetts
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed January 4, 2014 via mobile

We stayed one night in a king suite and a two bedded queen suite. The hotel itself is directly across from the Harrahs Casino which is the biggest attraction in town. There is plenty of free parking. The front desk manager, David, could not have been more accommodating. He went out of his way to help us, particularly when one... More 

Helpful?
1 Thank PMayes
IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear PMayes, Thank you for being an IHG Rewards Club member and for leaving us a feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain... More 

Conyers, Georgia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 4, 2014 via mobile

Girls weekend outing initial arrival was 11:00 pm our room was on the 2nd floor. The room appeared clean with exception of a strong smell of pesticide fumes. We were ready to hit the casino, so we'll left our bags packed on the floor and left the room. Arriving back at the hotel at 4:00 am, ready for bed, pulling... More 

Helpful?
4 Thank Savvy B
IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear Savvy B, I appreciate you taking the time to share your experience regarding your stay at our hotel. I was delighted to read that after some initial issues with the room you received, these were soon sorted and this allowed you to enjoy your stay with us. We will always endeavor to ensure that all our guests stays are... More 

Amsterdam
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed December 30, 2013

Right across the street from HARRAH's so an excellent choice if you want to visit the casino. Rooms are clean and decent and staff is friendly. Only breakfast ends a bit early ( 9.30) but its a great location to stay.

Helpful?
1 Thank vets17
Cushing, Oklahoma
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 28, 2013 via mobile

Had to change our reservations at the last minute due to date change, staff worked with us to do so. Drove all day....about twenty hours with daughter and our three granddaughters...nine, five and ten months. We were exhausted by the time we arrived past midnight at 1:45 am. We ended up with two rooms, both clean and pleasant upon our... More 

Helpful?
Thank Starla B
Cleveland TN
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed December 1, 2013

We were there over the Thanksgiving holiday 2013. Room was a corner king, 2nd floor. Everything was clean and up to standards. The 3rd floor room above us must have had a group of elephants check in and we swear they were jogging around the room. Each and every foot fall echoed like a clap of thunder into our room.... More 

Helpful?
1 Thank WanderingWomanTN
IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear WanderingWomanTN, Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the breakfast selections we offer. Please allow us to apologize for the experience you had with neighboring noise and the alarm clock affected your stay negatively. We take our guest comments very seriously and always strive to provide comfortable and... More 

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