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All 27 Cherokee hotels

Holiday Inn Express Cherokee/Casino

2.5 of 5 Hotel   |   376 Painttown Road, Highway 19 and Highway 441, Cherokee, NC 28719
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Ranked #16 of 27 Hotels in Cherokee
A recent review
4 of 5 stars Reviewed August 23, 2014
beachykeen L Raleigh, North Carolina
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191 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express Cherokee/Casino
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Raleigh, North Carolina
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 23, 2014

Overall, this hotel definitely met my expectations. The location to Harrah's Casino is excellent. My husband and I were easily able to walk to the casino from the Holiday Inn. There's a well lit pathway that leads to the casino and it appeared to be safe. The room was very clean and the breakfast was also tasty with a lot... More 

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North Carolina
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 11, 2014

The good: very close to the casino. The walk is about 5 minutes and crossing the street is no big deal. The hotel is a typical HI Express and was just fine for sleeping and a shower. The tv even was HD which was a surprise. I didn't have a problem with noise around me. The not so good: overpriced... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear tac2323, We are very thankful for your review. It is great to read that you appreciate our convenient hotel location and room accommodations. However, I am sorry to read that the hotel rates, staff service and amenities did not meet your expectations and we would like to apologize for that. Feedback like this gives us the opportunity to improve... More 

Watkinsville, Georgia, United States
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 9, 2014

Drove to Bryson City from Georgia to see the Model Railroad Train Museum. Decided to check out Harrah's Hotel and Casino in Cherokee. The hotel was booked solid, so we went across the street to the Holiday Inn Express. The king size bed was great and the room was cool, quiet and clean. The bathroom could use a little updating,... More 

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Greensboro, Nc
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 5, 2014

The hotel is across the street from the hotel but its a nightmare getting out of the parking lot. Once I saw the location I really didn't want to lose my parking space to go out to eat. The hotel staff was accommodating to me when I needed a frig which was good but I would not now if I... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear missanita, Thank you for taking the time to post your comments. We're sorry for the shortfalls you have experienced during your stay. It is regrettable that we fell below your expectations. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests. Thank you for staying and... More 

Palm Harbor, Florida
Contributor
19 reviews 19 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 3, 2014 via mobile

This location is in desparate need of remodeling. The cooling and heating units do not 'condition' the air adequately. Our room was consistenly damp and either too hot or too cold. The hotel was sold out both nights of our stay; the hotel has one luggage cart. The staff had to be reminded of membership amenities and was seen multiple... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear DebraTony D, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest... More 

Morristown, Tennessee
Top Contributor
69 reviews 69 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 20, 2014

We have stayed at several Cherokee area hotels. This is the best one yet. Friendly front desk people. Rooms are spacious, clean, and comfortable.The most comfortable bed and pillows that I have had at a hotel in a long time. Super good morning breakfast with everything you could ask for. We will definitely stay here again when in the area.... More 

Was this review helpful? Yes 6
North Carolina
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 15, 2014

Everything about the hotel was as it should be; clean, safe, friendly staff. The only negative thing I would say is that the walls were a bit thin. I could hear the tv in the next room. And although the hotel is very close to Harrah's, there is no proper sidewalk on that side of the street to walk over... More 

Was this review helpful? Yes 3
Pulaski, Tennessee
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 10, 2014

The holiday inn is very over rated anymore doesn't, have the things in rooms that these small hotel-motels has. The people in small motels are so much nicer not rude and act like they don,t care except for the money you pay them. You say anything to them and they tell you that,s the way it is. And the cost... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear Janie T, Thank you for taking the time to provide feedback on your stay. It is unfortunate the pricing structure of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More 

Kalamazoo, Michigan
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 5, 2014

We spent 4 nights at this motel. Our room 235 was good size, really good firm mattresses and sparkly clean linens. The wall paper was pulling away at the seams and needs either repasting or completely repapering. We arrived to find the evening shift on duty and couldn't have wished for a friendlier reception. We had several encounters coming and... More 

Was this review helpful? Yes 2
Jacksonville, Florida
Contributor
17 reviews 17 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 5, 2014

Wasn't even thru the door and was greeted by staff. Was upgraded without asking to best in house (we are Platinum with IHG) Arrived early and room was ready. As always Staff is Great to excellent. Price is a little high but it is a Tourist destination with the Casino across the street. Breakfast bar was fully stocked even with... More 

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Additional Information about Holiday Inn Express Cherokee/Casino

Address: 376 Painttown Road, Highway 19 and Highway 441, Cherokee, NC 28719
Phone Number:
Location: United States > North Carolina > Cherokee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Cherokee/Casino 2.5*
Number of rooms: 93
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Also Known As:
Holiday Inn Express Cherokee/ Hotel Cherokee
Holiday Inn Cherokee
Cherokee Holiday Inn Express

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