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All 27 Cherokee hotels

Holiday Inn Express Cherokee/Casino

2.5 of 5 Hotel   |   376 Painttown Road, Highway 19 and Highway 441, Cherokee, NC 28719
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60%
Ranked #15 of 27 hotels in Cherokee
A recent review
4 of 5 stars reviewed 3 weeks ago
travlnmom North Carolina
  • Reviews (166)
  • Photos (49)
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166 people have reviewed this hotel

Traveler rating
    38
    57
    43
    20
    8
See reviews for
29
84
11
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Any
English first
North Carolina
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Everything about the hotel was as it should be; clean, safe, friendly staff. The only negative thing I would say is that the walls were a bit thin. I could hear the tv in the next room. And although the hotel is very close to Harrah's, there is no proper sidewalk on that side of the street to walk over... More

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Pulaski, Tennessee
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The holiday inn is very over rated anymore doesn't, have the things in rooms that these small hotel-motels has. The people in small motels are so much nicer not rude and act like they don,t care except for the money you pay them. You say anything to them and they tell you that,s the way it is. And the cost... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear Janie T, Thank you for taking the time to provide feedback on your stay. It is unfortunate the pricing structure of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

Kalamazoo, Michigan
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We spent 4 nights at this motel. Our room 235 was good size, really good firm mattresses and sparkly clean linens. The wall paper was pulling away at the seams and needs either repasting or completely repapering. We arrived to find the evening shift on duty and couldn't have wished for a friendlier reception. We had several encounters coming and... More

Was this review helpful? Yes 1
Jacksonville, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Wasn't even thru the door and was greeted by staff. Was upgraded without asking to best in house (we are Platinum with IHG) Arrived early and room was ready. As always Staff is Great to excellent. Price is a little high but it is a Tourist destination with the Casino across the street. Breakfast bar was fully stocked even with... More

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burlington nc
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 3, 2014

Clean and large rooms, courteous staff and excellent breakfast. Price is little elevated but location makes it worth. Plenty of parking in back for motorcycle trailer. I had a noisy neighbor on floor above and could hear him walking at around about 4 am each night. Don't know if that was because of hotel or just loud occupant,regardless if possible... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear Ray S, Thank you for taking the time to review our hotel. I am glad that you liked most aspects of our facility, especially our courteous staff and clean large rooms. I apologize for any inconvenience you may have experienced regarding the noise levels. Rest assured that this has been noted and taken into account to improving our service.... More

Rock Hill, South Carolina
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2014

We enjoyed our overnight stay at Cherokee NC! Will definitly return. The hot breakfast was very good and had something for each of us. Clean room and a shower easily accessed for 4 senior citizens. lovely pool area

Was this review helpful? Yes
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 26, 2014

Arrived on a Friday afternoon front desk personnel weren't to impressive as to our needs about a non smoking room and didn't recognize us a a Platinum Member . The next morning the female Teresa at the desk was very helpful about our needs and fixed the issue. Over all great stay clean environment . The third floor is all... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear Randykunath, Thank you for taking the time to review our hotel and for being a Platinum Elite member of our IHG Rewards Club program. I am glad that despite the incident during your check in, you still had a great stay with us. I apologize for any inconvenience you may have experienced. I have shared you comments with our... More

Clayton, Delaware
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 15, 2014

If you are looking for a decent alternative to Harrah's casino property, this one will do. It is right across the street from Harrah's and is within walking distance. It is typical of Holiday Inn Express in terms of room, hot breakfast, lobby, etc. There was a nice fireplace in the breakfast area, and ample seating for relaxing. The rooms... More

Was this review helpful? Yes 1
Jonesborough, Tennessee
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 13, 2014

This hotel is within walking distance of the casino. Great hot breakfast included in your stay. Clean rooms and friendly staff. If you go to Harrahs and can't get a room consider this hotel. No problems here.

Was this review helpful? Yes 1
Huntersville, North Carolina
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 11, 2014 via mobile

My family and I stayed here during Mother's Day weekend. The service was good, rooms were clean, and almost every aspect of the hotel met our expectations. The one exception was our ability to hear other guests through the walls. We could hear televisions on in the adjoining rooms, hear people talking in a normal voice (not excessively loud), and... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear Neal D, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise levels prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

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Additional Information about Holiday Inn Express Cherokee/Casino

Address: 376 Painttown Road, Highway 19 and Highway 441, Cherokee, NC 28719
Phone Number:
Location: United States > North Carolina > Cherokee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Cherokee/Casino 2.5*
Reservation Options:
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Also Known As:
Holiday Inn Express Cherokee/ Hotel Cherokee
Holiday Inn Cherokee
Cherokee Holiday Inn Express

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Let the Cherokee Holiday Inn Express Hotel & Suites be your center of operations when you visit the Cherokee area. Located at the entrance of Harrah's Cherokee Casino our brand new hotel is also just minutes from the Great Smoky National Park, trout fishing, whitewater rafting and Cherokee historical attractions. Our 93 room property not only offers beauty in landscaping and architectural design, it offers the latest in technology and superior customer service to make your stay a truly unique experience. Our spacious rooms are beautifully furnished and are equipped with high speed internet, state of the art telephone system with voice mail, remote control cable TV, irons, ironing boards and hair dryers. There are 16 suites and four ADA accessible rooms for those who might need expanded options. Your complimentary breakfast will be served in our beautiful two story Great Room which features a massive stone fireplace. You will enjoy working out in our well equipped fitness center overlooking our courtyard and pool area. When you visit Cherokee you don't have to gamble on comfort or convenience. At Holiday Inn Express Hotel & Suites great service is always a sure bet. ... more   less 
Number of rooms
93

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