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All 27 Cherokee hotels

Holiday Inn Express Cherokee/Casino

2.5 of 5 Hotel   |   376 Painttown Road, Highway 19 and Highway 441, Cherokee, NC 28719
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Ranked #16 of 27 Hotels in Cherokee
A recent review
3 of 5 stars reviewed 4 days ago
Tmunke Independence, Missouri
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179 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Independence, Missouri
Contributor
12 reviews 12 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

We picked this location because we wanted to see the foliage in the Great Smoky Mountains. It was not a great price for the whole trip but it was it was a nice quiet evening to get ready for our trip. We did go over the casino for a short time. It was clean and nice room. The TV reception... More

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Chamblee, Georgia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had a get away weekend in Cherokee and my wife picked the Holiday Inn Express to stay in. It's very convenient to Harrah's and had friendly staff. The public areas were well kept and were being repainted. I was a little disappointed in the room, I've seen nicer Holiday In Express rooms, this one seemed to have older style furniture,... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear Jim R, Thank you for taking the time to review our property. It's nice to hear that you liked the hotel location, friendly staff and common areas. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry that you... More

Knoxville, Tennessee, United States
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Rooms are very clean and beds are comfy. The pool looked nice but we didn't have time for a swim. Price is,of course, a bit higher since it is right across the street from casino. We were pleased with our stay and will probably be back!

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear ROCKNROLLNURSE, Thank you for writing a review about your recent stay with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the hotel location, clean and comfortable rooms and pool facility. It encourages our team members to work even harder and consistently delight... More

Wilmington, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a good experience here my first time and decided to stay a second time. I had a standard room this time and it was just an overnight. It began with a very nice front desk guy who knew I wanted a decent view. The hotel and room were very clean, beds and bedding are so comfy. You don't... More

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Havelock, North Carolina
Top Contributor
89 reviews 89 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 16, 2014

The hotel is across the street from the casino. Well maintained, we had one small issue and they fixed it right away. Staff was friendly, breakfast was better than most hotels. Eggs, bacon etc. The only down was no refrigerator micro wave in rooms. I would stay there again.

Was this review helpful? Yes 1
Aiken, South Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 2, 2014

The front desk staff were very knowledgeable and helpful and gave us great tips during our 3 night stay. The hotel was clean, well kept and comfortable. Breakfast was better than many other brands and the coffee was great. Overall, a good experience.

Was this review helpful? Yes 2
Durham, North Carolina
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 28, 2014

My grandson went back to this hotel again, not because of our experience last year, but because my grandson like the location. We stayed here about the same time last year. My opinion of the place is improved, primarily from a staff service level. Last year the staff didn't seem interested at all. This year a big difference in the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear popsontheroad, Thank you for staying with us and leaving feedback about our hotel. It is pleasing to know that our location worked suitably for your needs. However, I am sorry to read that you did not enjoy your overall experience with us due to the level of service received. I appreciate you letting us know about these unsatisfactory circumstances... More

Edinburg, Virginia
Top Contributor
90 reviews 90 reviews
27 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed August 23, 2014

This hotel seems a little outdated but for staying across the street from the casino it wasn't a bad value. The hotel was clean and the room was large enough for three. The beds were comfortable and the shower was clean and had ample hot water. Wish all hotels had mini fridges but this one didn't. The included breakfast was... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear pjwilliams69, Thank you for taking the time to express your thoughts and concerns. It is great to hear you found our hotel nice, clean, quiet and modern. We apologize that our accommodations fell short of your expectations. Please remain assured that we have recorded your comments and will forward them to the appropriate departments for future considerations. We value... More

Raleigh, North Carolina
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 23, 2014

Overall, this hotel definitely met my expectations. The location to Harrah's Casino is excellent. My husband and I were easily able to walk to the casino from the Holiday Inn. There's a well lit pathway that leads to the casino and it appeared to be safe. The room was very clean and the breakfast was also tasty with a lot... More

Was this review helpful? Yes 1
North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 11, 2014

The good: very close to the casino. The walk is about 5 minutes and crossing the street is no big deal. The hotel is a typical HI Express and was just fine for sleeping and a shower. The tv even was HD which was a surprise. I didn't have a problem with noise around me. The not so good: overpriced... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear tac2323, We are very thankful for your review. It is great to read that you appreciate our convenient hotel location and room accommodations. However, I am sorry to read that the hotel rates, staff service and amenities did not meet your expectations and we would like to apologize for that. Feedback like this gives us the opportunity to improve... More

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Additional Information about Holiday Inn Express Cherokee/Casino

Address: 376 Painttown Road, Highway 19 and Highway 441, Cherokee, NC 28719
Phone Number:
Location: United States > North Carolina > Cherokee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Cherokee/Casino 2.5*
Number of rooms: 93
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Also Known As:
Holiday Inn Express Cherokee/ Hotel Cherokee
Holiday Inn Cherokee
Cherokee Holiday Inn Express

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