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All 27 Cherokee hotels

Holiday Inn Express Cherokee/Casino

2.5 of 5 Hotel   |   376 Painttown Road, Highway 19 and Highway 441, Cherokee, NC 28719
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Ranked #14 of 27 Hotels in Cherokee
A recent review
3 of 5 stars reviewed 2 days ago
Alps110 Rhode Island
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187 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rhode Island
Top Contributor
256 reviews 256 reviews
104 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Its a Holliday Inn Express.......not the Ritz.... The room was spacious and had plenty of work space. On the flip side, the refrigerator was loud and the mattress flat. The breakfast left much to be desired. Its alright for the night if you are just passing through, but I wouldn't want to spend a lot of time there.

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Grayson, Georgia
Top Contributor
100 reviews 100 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago

We had quite the experience at this hotel.... To begin, we booked through a third party site (Orbitz, etc.) in MAY for our December Polar Express trip with small kids. Upon arriving, the front desk told my wife that only smoking rooms were available. She was very upset as it seemed they gave her the option of take it or... More 

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A TripAdvisor Member
2 of 5 stars Reviewed 2 weeks ago

We booked a room almost 2 months ago. We were confirmed through Orbitz for a 2 queen NONSMOKING room. When we got there the guy at the desk stated "we're out of nonsmoking rooms". He said it was Orbitz fault. He gave me a choice of staying in the room or not. There was no way they would refund or... More 

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Statham, Georgia
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Really!! You complain about this hotel and the smoke, when you fixing to go into a casino of holy smoke to watch a concert! Been there and felt like I need a knife to cut thru the smoke, so plz quit being dramatic about smoke in a hotel. Maybe you came on a bad night. Get a grip, plz!

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greenville, SC
Top Contributor
88 reviews 88 reviews
27 hotel reviews
161 helpful votes 161 helpful votes
3 of 5 stars Reviewed November 14, 2014

I know, gamblers smoke but wow. This hotel is the worst if you have any allergies to smoke. Easy to walk to the Casino and back to hotel. I started to rain so we took our car to the covered garage for free at the Casino. My girlfriend and I stayed here to see a concert at the Casino. Breakfast... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear moresunplease5, Thank you for taking time out of your busy day to leave us a candid review . I am glad to see that you found comfort in the room you have stayed at and found delight in the service you have experienced with us. However, I would like to offer my sincerest apologies for the smell of smoke... More 

Hixson, Tennessee
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 10, 2014

My boyfriend and I were in town to check out the Daughtery concert and travel to Asheville to visit the Biltmore Estate. The hotel has a fantastic location, just across the road from the Harrahs Casino. The times we visited the Casino, we did not need to worry about driving which was a huge plus! The breakfast there is just... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear Meaghan D, Thank you for taking the time to review our property. I am pleased to note that you liked the hotel location, large bath and comfortable pillows. Our hotel is committed to providing our guests with the highest quality services and facilities. It is regrettable that there were certain aspects of your visit that did not meet your... More 

winston salem
Contributor
19 reviews 19 reviews
18 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 6, 2014

First time at this Hotel which is in walking distance to Harrah's over a Quaint Bridge. Upon our arrival, the staff worked very hard to get us an early Check-in. We were upgraded to a suite. The property is old,or appears that way, but our room was fine, but a little noisy. Our Breakfast was good.Kudos to David, Teresa and... More 

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lawrenceville
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 4, 2014

My wife and I went to the Holiday Inn Express Cherokee/Casino for the weekend of October 31 through November 2 just to get away for a while. Upon arrival, the desk clerk was nice and actually gave us a choice of which floor we would like to stay on. He also advised us that there is going to be snow... More 

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Independence, Missouri
Contributor
15 reviews 15 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 18, 2014

We picked this location because we wanted to see the foliage in the Great Smoky Mountains. It was not a great price for the whole trip but it was it was a nice quiet evening to get ready for our trip. We did go over the casino for a short time. It was clean and nice room. The TV reception... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear Tmunke, Thank you for taking the time to post a review of our property. I truly apologize for the not up to par experience you had during you stay with us. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how... More 

Chamblee, Georgia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 24, 2014

Had a get away weekend in Cherokee and my wife picked the Holiday Inn Express to stay in. It's very convenient to Harrah's and had friendly staff. The public areas were well kept and were being repainted. I was a little disappointed in the room, I've seen nicer Holiday In Express rooms, this one seemed to have older style furniture,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear Jim R, Thank you for taking the time to review our property. It's nice to hear that you liked the hotel location, friendly staff and common areas. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am sorry that you... More 

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Additional Information about Holiday Inn Express Cherokee/Casino

Address: 376 Painttown Road, Highway 19 and Highway 441, Cherokee, NC 28719
Phone Number:
Location: United States > North Carolina > Cherokee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Cherokee/Casino 2.5*
Number of rooms: 93
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Also Known As:
Holiday Inn Express Cherokee/ Hotel Cherokee
Holiday Inn Cherokee
Cherokee Holiday Inn Express

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