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Holiday Inn Express Cherokee/Casino

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376 Painttown Road, Highway 19 and Highway 441, Cherokee, NC 28719
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1 room 1 adult
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Holiday Inn Express Cherokee\/Casino
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231 Reviews from our TripAdvisor Community

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW via mobile

My wife and I stayed here for 2 nights while in town for a concert. The walls are paper thin, we could hear the guy in the next room snoring over the tv. The breakfast was free and that is the best I can say about it. We will find some place else to try next time.

Helpful?
Thank Mark H
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

We stayed one night on a Friday to come up and gamble a little and head home Saturday. Definitely not what I expected for 155$ a night. First the outside of the hotel is nice. That's where it ends. Everything inside from the elevator to the halls and room were dirty and seemed to lack maintaining. The room was in... More 

Helpful?
Thank Jared W

Travelers are raving about these Cherokee hotels

South Carolina
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This facility was very clean and updated and the staff was very helpful. As a long-time traveler and with a preference for Holiday Inns, I was upgraded to a larger room. The only reason I did not give this location a five-star rating was because the heat had not been turned on in the room in anticipation our arrival and... More 

Helpful?
Thank sctallguy
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 30, 2015

Me and my family arrived here 2 days after visiting Disney. When we arrived, the front desk lady was very friendly and helpful. I accidentally put $5 on the vending machine and she gave my money back with no problem. The room was clean and I can be slightly immature, so it may be possible that next room may have... More 

Helpful?
Thank Jeff L
Gastonia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 16, 2015

nice looking clean hotel but the shower / tub has a funky way of getting the shower to work (reach under the spout) and it took a while to figure it out. Bed was ok but at 117 bucks i was just glad to get a room on a wednesday during wsop week at cherokee casino.

Helpful?
Thank Norwood C
IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear Norwood C, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am very happy that you had a commendable stay in our hotel and that you were satisfied with the level of cleanliness provided. However, I regret that you experienced some inconveniences over the shower controls. The feedback we receive... More 

Blue Ridge, Georgia
Level Contributor
82 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 1, 2015 via mobile

The hotel offers interior coridors which is the exception and not the rule in this town. The room was clean and the beds comfortable. We had a "suite" which simply meant an area that had a love seat. The love seat was worn and rather uncomfortable. The TV was very small by today's standards. It was position between the two... More 

Helpful?
Thank LynnDoss
Lumberton, North Carolina
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 30, 2015

The hotel has curb appeal. The rooms are comfortable and quiet is you get a good night's sleep. Since it is conveniently located the casino is a very short and scenic walk. The Pancake House next door is a great place to have a late breakfast should you oversleep.

Helpful?
Thank Director1983
Buford, GA
Level Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed October 25, 2015

I am a Spire IHG traveler--and stay at many IHG properties. This is a below-average Holiday Inn Express--depending on tourists that stay once vs. business travelers that are repeat travelers and would necessitate good and consistent lodging. It is not a bad place, but the rooms need some refurbishing. The guest room doors are not self-closing. The noise from other... More 

Helpful?
1 Thank nantucketdreamer
IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear nantucketdreamer, Thank you for your stay and for being an IHG Rewards Club Spire Elite member. I appreciate the time you took to leave a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. Thank you for noting our helpful staff. However,... More 

Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 24, 2015

This property was very quiet, despite being across the road from the casino. The facility was updated, the rooms were clean and nicely furnished. The only problem we had was that there was no wi-fi for the entire stay, which could have been a problem had we been there on business.

Helpful?
1 Thank DBS49
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed October 11, 2015 via mobile

We have stayed at many Holiday Inn hotels all over the country and this was one was a disappointment. Check in was easy and quick. There was an overwhelming musty odor in the hallway. When we got into our room there was an used bar of soap in the shower that was left over from a previous guest. The hair... More 

Helpful?
4 Thank Tennmomof2
IHGCare, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear Tennmomof2, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad to hear that your check-in experience was quick and easy. However, we would like to apologize for the less than satisfactory breakfast experience you had and for falling short of your expectations regarding our bathrooms and... More 

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