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All 27 Cherokee hotels

Smoky Mountain Inn & Suites

344 Seven Clans Lane, Cherokee, NC 28719
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Smoky Mountain Inn & Suites
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Ranked #19 of 27 Hotels in Cherokee
A recent review
5 of 5 stars reviewed 6 days ago
Ron M Cumming, Georgia, United States
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91 reviews from our community

Traveler rating
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    16
    10
    17
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27
21
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cumming, Georgia, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Have been in many cities and states, but the Smoky Inn & Suites in Cherokee NC rates among the top all around places I have ever visited . Extremely clean and exceptionally friendly people made me feel as if I was a King. Wonderful amenities too. If you're in the area check them out.

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Belmont, North Carolina, United States
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is only rated as a 2 star hotel, but it is really much nicer than a lot of places rated higher that I have seen. The service and hospitality and cleanliness of this little place is really nice. We used it as a hub to go visit with some of my family in the area, so we weren't on... More 

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1 review
4 of 5 stars Reviewed 1 week ago

We were very impressed. It was clean and gave one a warm feeling once you entered til the time we left. Full continental breakfast wonderful. The pool and hot tub an added bonus. The hotel is only 1.6 miles from the casino. Very conveniently located to all Cherokee shops and attractions. Thanks Amber. It would be nice to have a... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The hallways smelled like MOLD. There were EARWIGS crawling on the floor!! The beds were uncomfortable and itchy. There were blood stains on the mattresses...There was DUST caked on the back of the headboard down to the floor behind the bed. Outdated phone... Couldn't charge cell phones beside the bed...where are the outlets?! The lady at the front desk was... More 

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1 review
4 of 5 stars Reviewed December 22, 2014

We stayed here while traveling to Bryson City, NC to ride on the Polar Express. The inn was not busy and quickly had our room ready. Unfortunately our room was between to other guests. I went back to the desk and explained there is no way possible I could keep my children quiet enough not to bother our "neighbors". The... More 

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Columbia, South Carolina
1 review
5 of 5 stars Reviewed December 2, 2014

We love the room 220 it was very nice will be back the people there was very nice love the view of the Casino and love the food. We will visit again in March with more family we had a nice time and will be there again.

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Gastonia, North Carolina
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 11, 2014

The room was very clean. The beds were comfortable. My only issue was with the front desk. Upon checking in, I told them that I had lost the credit card used to reserve the room. I was told that it was fine, they would let me know if there was a problem. So at 10:30 at night, they decided it... More 

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Toccoa
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed November 1, 2014

At first we thought what a great deal , it was snowing and we wanted to stay the night. Turned out the lights to go to sleep, then they came out of their hiding places. BUGS. Just be warned! On a good note, it was quiet and very hot water for the shower.

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 28, 2014

We stayed here because it was one of the only rooms available. Now I see why. After checking in noticed blood on the sheets. Front desk personal was nice a changed them but second pair of sheets still looked old and dirty. Towels in the bathroom looked like old rags that someone would use to clean with. Room was just... More 

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Johnson City, Tennessee
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed October 24, 2014

We were close so we decide at the last minute to go to Cherokee. Our usual hotel was booked for this weekend, so we had to venture out. Unfortunately, with the leaves in the peak of their beauty for fall everything was full. We found an available hotel. Sadly, it is no where close to what I had expected. The... More 

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Additional Information about Smoky Mountain Inn & Suites

Address: 344 Seven Clans Lane, Cherokee, NC 28719
Location: United States > North Carolina > Cherokee
Price Range (Based on Average Rates): $
Number of rooms: 84
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