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Smoky Mountain Inn & Suites

344 Seven Clans Lane, Cherokee, NC 28719
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1 room 1 guest
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Smoky Mountain Inn & Suites
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115 Reviews from our TripAdvisor Community

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Traveler rating
    35
    27
    17
    13
    23
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34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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  • English first
  • Italian first
  • Portuguese first
  • Russian first
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English first
  • All months
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  • Mar-May only
    (28)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (24)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

We go to Cherokee two to three times a year we have been staying here for the last three years and we love staying there the staff is friendly and rooms are clean and comfortable and really close to all the attractions we love to stay there Steve and Linda Hicks

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Level Contributor
7 reviews
5 of 5 stars Reviewed 2 weeks ago

Had a great stay at Smoky Mountain Inn & Suites. Loved the caring attitude of the employees. Enjoyed pool and sauna. Room was beautiful and very comfortable. We were in the area without room reservation and was told we would not find any rooms because of the poker run. But The Smoky Mountain Inn made us feel like family. We... More 

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Tellico Plains, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

Was pleasantly surprised at the quality of the accommodations, very clean rooms and facilities, prompt and friendly service, front desk very helpful in directions, very good Continental breakfast. The pool facilities are FANTASTIC !!! The parking areas are well lighted, the views of the Smoky Mountains are breathtaking and overall, the motel has a pleasant atmosphere.

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Perkinston, Mississippi
2 reviews
2 of 5 stars Reviewed 4 weeks ago

The only place that I liked remotely was the pool. The bed was awful. The pillows were so flat that my husband and I slept with 2 each. The bathroom door wouldn't shut all the way and so you couldn't lock it. The continental breakfast was not enough to feed my growing boys. We ended up stopping down the road... More 

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Travelers are raving about these Cherokee hotels

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 7, 2015

Visited this hotel in Jun 2015, not so bad, not so great either, but thought I might give it another shot because of the location and the second time was simply awful! That Amber really needs much more customer service training, but after dealing with her manager, Michelle, I can see where the lack of training comes from. These two... More 

Was this review helpful? Yes 4
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 4, 2015

I spent 3 weeks at this motel last fall when I was playing at the WSOP. I got a good rate and it was clean and conveniently located. The staff were very pleasant and respectful when I had to have quiet and sleep during the day sometimes. There need to be more ice machines because the walk was too far... More 

Was this review helpful? Yes 1
Greensboro, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 30, 2015

Rooms small, carpet dirty, room smell like cigarette smoke and we was in a non smoking room, bathroom very small and sink to brush your teeth is outside the bathroom, staff was very courteous and that made our stay a little more tolerable, this place looks those cheep motels on the highways.

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Efland, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 28, 2015

Great location from the casino and great price. Swimming pool was great and breakfast was good. The only negative was the smell within the hallway like the carpet was not as clean as it could have been but will stay again for the price.

Was this review helpful? Yes 1
Eastman, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2015

We have learned they are a work in progress! We actually came back the second time due to a coupon for our AC not working, and we are now two times a month returning guests! We go for the casino but stay and play at the hotel and by the pool! We have met all of the desk clerks and... More 

Was this review helpful? Yes 1
Williston, North Dakota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2015

Pulled in with hesitation as to the parking lot was empty. Made up for by welcoming desk staff! Very nice young ladies full of smiles and knowledge. Quickly checked in and safe easy access to rooms indoor. The room was clean and smelled nice even though could use some updating! Took showers and got ready. Headed out to find the... More 

Was this review helpful? Yes 1
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