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All 27 Cherokee hotels

Smoky Mountain Inn & Suites

344 Seven Clans Lane, Cherokee, NC 28719
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Smoky Mountain Inn & Suites
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Ranked #20 of 27 Hotels in Cherokee
A recent review
5 of 5 stars reviewed 3 days ago
Megan F Maryville, Tennessee
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99 reviews from our community

Traveler rating
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    16
    11
    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Maryville, Tennessee
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stay here every time we visit Cherokee. The front desk is always helpful and knowledgeable about things to do in the city. During one visit we encountered a problem with our reservation made on a third party site and the receptionist did everything she could to solve the problem.

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Hickory, North Carolina
Contributor
20 reviews 20 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Booked this hotel for a quick trip to a concert at the Harrah's Casino (casino hotel booked up). Hotel looks like a former Quality Inn. In need of updating. Everything in the room seemed to be aimed at keeping the overhead low...cheap analog TVs...no tub - just shower...no lamps - just overhead lights. The room was clean but the sheets... More 

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Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

we booked a room with a Jacuzzi tub, non smoking,and a new experience. what we got when we got there was a rude front desk man telling us even though you booked your room in advance and paid all w have is a smoking room with a stand up shower.. He decided it was also ok to throw his business... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Great room and location for the price! Neat and clean. The HVAC was a bit dated, as the thermostat wasn't digitized, nor did the room have a refrigerator or microwave (was able to use the microwave in the lobby), but the room was modernized in other ways, ie flat screen television. "Free Breakfast" was lacking in comparison today's norm of... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

After not sleeping due to the fact there cannot be any insulation between rooms or floors, breakfast includes donuts with mold. Managers response? To laugh when guest turns their back. Super noisy room, asked to switch, managers response? All filled up, and all are rooms are that noisy. Asked for refund because we were staying Multiple days...sorry need 24 hour... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

My stay was wonderful. Breakfast was great to prepare for a day of hiking. Amber was so helpful in regards to what there is to do as we have never been there before. She helped us plan our day and overall made us feel so welcome. I had the opportunity to meet the General Manager Melany I believe. You can... More 

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Charlotte, North Carolina, Usa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed here two weekends ago. The staff was absolutely wonderful! Courteous, friendly and extremely helpful. Room and bathroom was clean. We experienced no problems at all. Will stay here again, very soon!

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Best staff I've had at a hotel in awhile and indoor pool and hot tub is very nice. Will stay there again and Recommend it to everybody that wants to visit Cherokee great location very clean hotel also had very good WiFi bathrooms are very clean and nice tv had a lot of stations. like I said very happy with... More 

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Cumming, Georgia, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2015

Have been in many cities and states, but the Smoky Inn & Suites in Cherokee NC rates among the top all around places I have ever visited . Extremely clean and exceptionally friendly people made me feel as if I was a King. Wonderful amenities too. If you're in the area check them out.

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Belmont, North Carolina, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 19, 2015

This is only rated as a 2 star hotel, but it is really much nicer than a lot of places rated higher that I have seen. The service and hospitality and cleanliness of this little place is really nice. We used it as a hub to go visit with some of my family in the area, so we weren't on... More 

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Additional Information about Smoky Mountain Inn & Suites

Address: 344 Seven Clans Lane, Cherokee, NC 28719
Location: United States > North Carolina > Cherokee
Price Range (Based on Average Rates): $
Number of rooms: 84
Reservation Options:
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