We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 27 Cherokee hotels

Smoky Mountain Inn & Suites

344 Seven Clans Lane, Cherokee, NC 28719
Hotel amenities
Smoky Mountain Inn & Suites
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Smoky Mountain Inn & Suites to your Saves list
Ranked #21 of 27 Hotels in Cherokee
A recent review
5 of 5 stars reviewed 2 weeks ago
Rhonda A Columbia, South Carolina
Write a Review

86 reviews from our community

Traveler rating
    24
    20
    16
    9
    17
See reviews for
27
19
6
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Arabic first
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (86)
  • Mar-May only
    (19)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (11)
All months
Columbia, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

We love the room 220 it was very nice will be back the people there was very nice love the view of the Casino and love the food. We will visit again in March with more family we had a nice time and will be there again.

Was this review helpful? Yes
Gastonia, North Carolina
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 11, 2014

The room was very clean. The beds were comfortable. My only issue was with the front desk. Upon checking in, I told them that I had lost the credit card used to reserve the room. I was told that it was fine, they would let me know if there was a problem. So at 10:30 at night, they decided it... More 

Was this review helpful? Yes
Toccoa
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed November 1, 2014

At first we thought what a great deal , it was snowing and we wanted to stay the night. Turned out the lights to go to sleep, then they came out of their hiding places. BUGS. Just be warned! On a good note, it was quiet and very hot water for the shower.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 28, 2014

We stayed here because it was one of the only rooms available. Now I see why. After checking in noticed blood on the sheets. Front desk personal was nice a changed them but second pair of sheets still looked old and dirty. Towels in the bathroom looked like old rags that someone would use to clean with. Room was just... More 

Was this review helpful? Yes 1
Johnson City, Tennessee
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed October 24, 2014

We were close so we decide at the last minute to go to Cherokee. Our usual hotel was booked for this weekend, so we had to venture out. Unfortunately, with the leaves in the peak of their beauty for fall everything was full. We found an available hotel. Sadly, it is no where close to what I had expected. The... More 

Was this review helpful? Yes 1
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 19, 2014 via mobile

On the fly we decided to run up to Cherokee mostly for a visit to the casino. The night we went, a Friday in mid September the hotels were all really high online so we elected to stay here for 89.00. The hotel was old with old furnishings. It was fairly clean . It was quite. This is an okay... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 11, 2014

I've been here since Wednesday November 8th and the cleaning ladies have not changed the sheets one time 4 days later. There are wash clothes still in my shower since the first day I was here . Obviously they don't care , A wash rag is still on the floor in front of the bathroom that they had to step... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 26, 2014

I would definitely recommend staying at the Smoky Mountain Inn & Suites, because the staff is always professional and courteous. There is always someone at the front desk just in case you need anything. Not to mention how clean and spacious the rooms are.

Was this review helpful? Yes 2
Richmond, Virginia
Contributor
20 reviews 20 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 24, 2014

Hotel was clean. The typical continental breakfast was nice. There was a really nice enclosed swimming pool. It was a great location, convenient to shopping and other activities. The staff was very friendly. Would stay again because it was definitely a good value.

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 24, 2014

The hotel is in a great location. It's very clean and rooms were nice. The customer service was the most awful thing I have ever encountered. The front desk employees and the manager were so rude with their answers when asked a question, when the room key deactivated itself and requested another one the key was tossed and not placed... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Smoky Mountain Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Smoky Mountain Inn & Suites

Address: 344 Seven Clans Lane, Cherokee, NC 28719
Location: United States > North Carolina > Cherokee
Price Range (Based on Average Rates): $
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Tingo, Priceline, Travelocity and Odigeo so you can book your Smoky Mountain Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

12 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay