We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Microtel Inn & Suites by Wyndham Cherokee

2.0 of 5
Hotel website
Hotel deals
674 Casino Trail, Cherokee, NC 28719
Special Offer
Save 15%; Earn 500 Points
Microtel Inn & Suites by Wyndham Cherokee
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #16 of 28 Hotels in Cherokee
A recent review
4 of 5 stars reviewed 2 days ago
wscooby north carolina
Write a Review

539 reviews from our community

Traveler rating
    184
    176
    104
    39
    36
See reviews for
163
245
30
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (539)
  • Mar-May only
    (118)
  • Jun-Aug only
    (177)
  • Sep-Nov only
    (152)
  • Dec-Feb only
    (92)
All months
north carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

I made my reservation with the Hotel staff directly by telephone instead of the national reservation system, I would recommend doing it this way. I was able to speak with Vince at the time I made my reservation, he was on staff to check me in on my arrival. To me this was a breath of fresh air as far... More 

Was this review helpful? Yes
Rob P, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this review

wscooby, We would like to thank you for your recent stay with us here at the Microtel Inn & Suites By Wyndham - Cherokee, NC. We are grateful for your very kind words about our personable staff and guest services. We put a great deal of effort in making our guests experiences remarkable. Thank you for your kind words about... More 

Simcoe, Canada
Top Contributor
82 reviews 82 reviews
23 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

.... watch out for the high pet fee! We stayed here for 2 nights, in a very comfortable, ground floor, 2-queen room. It was very quiet. The staff were friendly and efficient. The included breakfast is good. I was rather taken aback at check-in to find that the pet fee was $25 per night (max. $75). I did expect a... More 

Was this review helpful? Yes
Rob P, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this review

65JaneC2013, We would like to thank you for your recent stay with us here at the Microtel Inn & Suites By Wyndham - Cherokee, NC. Thank you for your kind words about our room cleanliness, breakfast and friendly staff. Yes, our pet fee is indeed $25 a night, capping off after 3 nights at $75 dollars, as stated on our... More 

Kingsport, Tennessee
1 review
3 of 5 stars Reviewed 6 days ago NEW

The hotel room we had was a handicap room with 2 queen beds. It was very comfortable, but we would have preferred a king bed. The bath was ample size, but the ideal bath would have had a shower with a seat rather than a tub. The addition of a stool in the bath was handy. We did expect a... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
Rob P, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this review

Lk W, We would like to thank you for your recent stay with us here at the Microtel Inn & Suites By Wyndham - Cherokee, NC. We appreciate your comments on your room being both clean and comfortable. Unfortunately not all of our accessible rooms are outfitted with Microwaves and Mini-fridges. We typically have them available, first come / first... More 

Old Town, Florida
2 reviews
4 of 5 stars Reviewed 1 week ago

We were happy that we stayed at Microtel. It seemed newly refurbished, and the staff were very nice and helpful. We had our 2 small chichuahuas with us and they received a lot of attention from the hotel staff.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
Rob P, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this review

Kay W, e would like to thank you for your recent stay with us here at the Microtel Inn & Suites By Wyndham - Cherokee, NC. We are very pleased you enjoyed your stay with us! Thank you very much for your kind words about our newly renovated property and our staff. We hope you and your 2 pups will... More 

Greenwood, South Carolina
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My daughter-in-law and I enjoyed our 2 night stay at Microtel. We were afraid of what we might experience at this motel after reading Trip Advisor. The replies from the Manager, Rob, to negative reviews gave us hope that we could expect someone to help us if needed. Upon our arrival, we were greeted warmly at check-in. We were happily... More 

Was this review helpful? Yes
Rob P, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this review

mimi5641, We would like to thank you for your recent stay with us here at the Microtel Inn & Suites By Wyndham - Cherokee, NC. We are very pleased you enjoyed your stay with us! Thank you very much for your kind words about your reception by our staff. From our desk to your room, we take pride in the... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When we arrived, we probably should have listened to the front desk clerk when she stated she didn't like to work weekends or evenings there because of the "Craziness". We were there as a couple and just wanted a nice quiet weekend away. The room was super clean but very chilly when we arrived. Easy fix. If I could rate... More 

Was this review helpful? Yes 1
Rob P, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this review

EastTNTravel3, We would like to thank you for your recent stay with us here at the Microtel Inn & Suites By Wyndham - Cherokee, NC. Please excuse the remarks made by your check in clerk. While some weekends are busier than others, No weekend should be "crazy". While sometimes we have a "more lively" crowd due to our proximity to... More 

La Follette, Tennessee
1 review
5 of 5 stars Reviewed 3 weeks ago

Lost power on two different days. Staff did not have any extra blankets (temps in the 20's). Asked about a refund of the room charge and was told no.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
Rob P, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this review

545irener, We would like to thank you for your recent stay with us here at the Microtel Inn & Suites By Wyndham - Cherokee, NC. During your stay with us while Winter Storm Remus was landing on the Western North Carolina region, we lost power once briefly for a 4 hour period, and experienced 1 momentary "brown-out". As the entire... More 

NC
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

room was extremely cold when we opened the door - took a while for it to warm. Bed was great, room seemed clean although the window seat cushion had a huge rip in it and the decorative spread on the bed was frayed. I know this is an economy hotel, but I do think they could upgrade a little from... More 

Was this review helpful? Yes
Rob P, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this review

LovestotravelNC, We would like to that you for your recent stay with us here at the Microtel Inn & Suites By Wyndham - Cherokee, NC. We apologize for the temperature of your room upon check in, the weekend you and Susan H stayed with us was a bit colder than we were expecting, we will look into remedying this issue... More 

Ellenboro
1 review
3 of 5 stars Reviewed 5 weeks ago

The last two times we have stayed with them we were given a hard time because we said we had a pet with us. We stay with Microtel specifically because they advertise pet friendly. They say they do this because certain rooms are for people with allergies. We need a handicap , non-smoking and they don't seem to have one... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
Rob P, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this review

Thomas F, We would like to thank you for your stay with us here at the Microtel Inn & Suites By Wyndham - Cherokee, NC. Microtel Inn & Suites By Wyndham, the Brand, does not advertise nor require any pet friendly rooms in any of their Microtel properties, however it is allowed by the brand to allow property owners the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

22 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (5)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question