Hotel was clean and well-maintained. Entire staff was friendly, helpful and went "above and beyond" to make sure my stay was enjoyable. Arrived early and my room wasn't ready so the clerk arranged a shuttle to take me to town for sight seeing and offered to call me as soon as my room was available. Emplyees were very informed about... more

A pleasurable experience with MICROTEL from booking directly with them to our stay with them. Cindy at the front desk is such a delightful person to deal with, both by phone and in person. My family of 8 took our mother to Cherokee for her 89th birthday. The staff surprised her with a house plant to bring home with her.... more

My husband and I stayed here in July for a belated anniversary and we were treated to the time of our lives. We don't often get time off and all the staff made sure our small amount of time just two days seem much longer. Because of this we finally after many years took a week off from our respective... more

This hotel was really clean, and the beds were more comfortable than normal hotel beds. Their free breakfast was pretty good too; they had a wide variety of items to choose from. I would stay in this hotel again. There is a shop right across the parking lot from this hotel that makes their own ice cream, it was super... more

The rooms are new, clean and have comfortable beds and a window seat. There is a satisfactory breakfast buffet but seating is limited. The desk staff are very friendly and even offered after sun cream for my sunburn when we checked in. The Hotel is conveniently situated next to a shopping complex including a grocery store with a super deli... more

Nice, clean, very friendly staff, but it is located in the parking lot of a Food Lion shopping center. If you are going to stay there on business, or do not care about the scenery, then this place is perfect. But, if you are going for a 'mountain' weekend, I would pass. The hotel is clean, no balconies, about 1... more

I found this place on the Trip Advisor site. It's really great. So far it's everything that others have said, so I won't repeat that here. I'm traveling by motorcycle, and the first thing I see when I pull in is motorcycle PARKING--directly across from the front desk. Now there's something new, not to mention greatly appreciated!!! The room is... more

Stayed overnight in Queen Suite with AAA discount. The mapquest information is awful, the best thing is to find the casino and it is up the hill on the same road. Check in was excellent, Brandi was very thorough, checked my ID for my credit card, and was able to provide excellent information on the restaurant next door. She gave... more

On a recent trip to Cherokee NC with my mother. We stayed at the Microtel Inn and Suites. The staff was very courtous. They moved a small refrigerator in our room when it did not have one. They were always inquiring if we needed anything or what they could do to help us, in fact they even got Mom some... more