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All 27 Cherokee hotels

Fairfield Inn & Suites Cherokee

2.5 of 5 Hotel   |   568 Painttown Road, Cherokee, NC 28719
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73%
Ranked #9 of 27 Hotels in Cherokee
A recent review
5 of 5 stars Reviewed July 5, 2014
AmyRidge08 Tennessee
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171 reviews from our community

Traveler rating
    60
    64
    25
    15
    7
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39
68
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Fairfield Inn & Suites Cherokee
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Tennessee
Contributor
17 reviews 17 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 5, 2014

We stayed here for one night as a walk in due to our original reservations at a different property not being honored. The staff was amazing, the property is directly across from the casino. The breakfast was good. The swimming pool was fun and the room was a great size for our family of four. This property made our vacation... More

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. We are pleased to hear that you received excellent customer service during your stay. We look forward to seeing you during your next visit. More

Western NC
Top Contributor
104 reviews 104 reviews
56 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed July 4, 2014 via mobile

A standard Fairfield Inn room that includes breakfast and internet access. Above average staff, friendly and accommodating. Although downtown Cherokee and all other "tourist" stuff is an easy few miles away, the location benefit to this hotel is that it is directly across from Harrah's Casino, so most guests are here primarily for the casino, an easy walk across the... More

Was this review helpful? Yes 2
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. We are pleased to hear that you found our staff above average, friendly and accommodating. We look forward to seeing you during your next visit to Cherokee. More

Taylors SC
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2014

We go up to Cherokee to casino to get away when we can't get a room there we stay here across the street. A very nice & clean place. The beds sleep great. Such nice staff. Great place for the money. We have stayed here more than this time. Thought I would write a review.

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for posting a review of our hotel. We are so happy that you enjoyed your stay and that you will stay with us again. We look forward to seeing you on your next visit. More

Senior Contributor
26 reviews 26 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 28, 2014

Stopped on our way home. Holiday Inn express had cheaper rooms, but we are Marriott and like to stay at Marriotts, so when we called the hotel directly she gave us a small discount. Clean rooms, close to the Casino, breakfast is ok, greasy sausage, but fine for a Fairfield, noisy in the morning, but if we pass through we... More

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for posting a review of our hotel. We are happy to hear that you found our hotel clean. We look forward to seeing you on your next visit. More

Lithonia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 23, 2014

I reserved this property on June 7, 2014 for a short overnight trip to visit Harrah's Casino. We stayed at this property before and had no problems. We had to reserve a double because there were no kings available. My husband and I were relaxing after the drive there and noticed first there were stains on the pillowcases, we then... More

Was this review helpful? Yes 5
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

I am sorry to hear that you were not completely satisfied with your stay. Our goal is to provide every guest with an excellent stay. Please accept my apology. I hope you will give us another opportunity to regain your loyalty. We value you as a Marriott Rewards Member. More

Augusta, Georgia
Top Contributor
72 reviews 72 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 23, 2014

We stayed here during a weekend visit to Cherokee. The hotel is located directly across the street from Harrah's and a brisk walk from the Oconaluftee River. The staff was very friendly and extremely helpful. The fitness center and indoor pool were very clean but exceptionally small.

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for posting a review for our hotel. I am happy to hear that you found our location convenient and that our staff was friendly and helpful. We look forward to seeing you during your next visit to Cherokee. More

Raleigh, North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 20, 2014

This hotel had no problems at all. The hotel was a very nice. Also, it was in a great location near downtown Cherokee, and right next to the casino. The service was excellent and the hotel was very clean.

Was this review helpful? Yes 1
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. We are pleased to hear that you were satisfied with our level of service and cleanliness. Our goal is to provide excellent service to all our guest. More

Charlotte, North Carolina
Top Contributor
113 reviews 113 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 18, 2014

We stayed for one night and had a very pleasant stay. The staff was friendly, especially Anthony, and attentive. For ex, the breakfast was always fully stocked up until it was shutdown for the day. The property felt safe with one parking lot. The in-room environmental controls were a bit loud but nothing I'd mark against them. Thanks!

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review about our hotel. We look forward to seeing you during your next visit. More

Southeastern, US
Top Contributor
115 reviews 115 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 16, 2014

It is next to impossible to get a room at Harrahs for any weekend night for months in advance, so this was the next best thing we found in Cherokee. We stayed here just recently for one night and were extremely pleased! The hotel is literally a 2 minute walk to the entrance of the casino. It is an easy... More

Was this review helpful? Yes
Kelly C, Director of Sales at Fairfield Inn & Suites Cherokee, responded to this review

Thanks so much for your great comments. We appreciate your business! More

Savannah, Georgia
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 14, 2014

We stayed 2 nights in a standard room with a king sized bed. The bed slept fantastic, and there were no issues with our room at all. The A/C was a bit loud, but nothing that caused any problems. The casino is directly across the street from the hotel, which was nice. But be forewarned that the road you cross... More

Was this review helpful? Yes 1
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for posting a review of our hotel. We are happy to hear that you found our location convenient and our staff and breakfast met your expectations. Thank you for staying with us. We look forward to you serving you on your next visit to Cherokee. More

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Additional Information about Fairfield Inn & Suites Cherokee

Address: 568 Painttown Road, Cherokee, NC 28719
Location: United States > North Carolina > Cherokee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cherokee 2.5*
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Also Known As:
Fairfield Inn And Suites Cherokee
Fairfield Inn & Suites Cherokee Hotel Cherokee
Fairfield Inn Cherokee
Fairfield Cherokee
Cherokee Fairfield Inn
Fairfield Inn Hotel Cherokee

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