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Fairfield Inn & Suites Cherokee

2.5 of 5 568 Painttown Road, Cherokee, NC 28719
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Fairfield Inn & Suites Cherokee
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186 reviews from our community

Traveler rating
    69
    67
    28
    15
    7
See reviews for
41
76
5
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Fairfield Inn & Suites Cherokee
See the most recent reviews
Lexington, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 17, 2014

Cleanliness was pretty good. Breakfast could have been good but staff was inefficient. They ran out of coffee twice on the morning we were there. Not an exceptionally good Fairfield inn but not terrible either. I guess I would stay here again.

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel and noting that you found our property to be clean. I am sorry to hear that you were not completely satisfied with breakfast. We appreciate your feedback and we use your comments in our continuing efforts to provide every guest with a great stay. It is our... More 

grand rapids, michigan
Top Contributor
111 reviews 111 reviews
37 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed October 6, 2014

Hotel is across the street from harrahs casino-easy to cross. So you save $12 staying and parking there instead of casino. We don't gamble but went across street to dine at Ruth's chris , which was excellent. The casino is very cool with light shows and water fountains. Nice to have it a few feet from hotel especially because of... More 

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking time to post a review. I am glad that you found our location to be convenient for your trip. We look forward to seeing you during your next visit to the area. More 

Jacksonville, North Carolina
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 2, 2014

This property seems to be one of the older properties, but kept very clean. The staff was extremely friendly, the hot breakfast plentiful. The only thing I question is Thebes sizes. We were booked in a King room, but the bed seemed to be a queen size. On the upside the fitness area received weights and the pool is a... More 

Was this review helpful? Yes 1
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. I am glad to hear that you enjoyed our amenities during your stay. We look forward to seeing you during your next visit. More 

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 20, 2014

We just returned from a pleasant visit to Cherokee. From the time we checked in until the time we left, all of our expectation were met. The staff at the hotel were very friendly and professional. Our accommodations were just as we had requested. The hotel location was just across the street from the Harrah's Casino. We will definitely return... More 

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for posting a review of our hotel. I am pleased to hear that your stay was a pleasant one. I look forward to seeing during your next visit. More 

Top Contributor
53 reviews 53 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 18, 2014

We almost always stay at a Marriott property. We've stayed with this brand often, and this was average at best. While conveniently located across the street from the casino, not exactly a destination vacation. Very cookie cutter. Nothing special. The elevator and halls were damp and stuffy. They felt dark and only superficially clean. Our room was adequate. The included... More 

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

I am sorry to hear that you were not completely satisfied with your stay. Your comments are very important to us as we use them in our continuing efforts to provide every guest with an excellent stay. It is our goal to address your concerns and make sure your next stay is an exceptional one. More 

Newnan, Georgia
Contributor
12 reviews 12 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed September 9, 2014

Overall, I was disappointed in my stay at the hotel. First, the positives--the location is fantastic if you're interested in going to Harrah's Casino. The hotel is in walking distance and there are a plethora of restaurants to choose from, albeit pricey, in the casino. Secondly, the staff were extremely friendly and tried hard to please. Thirdly, breakfast was good.... More 

Was this review helpful? Yes 3
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. Your comments are very important to us we use them in our continuing efforts to provide every guest with an excellent stay. It is our goal to address your concerns and provide you with a great stay during your next visit. We value your loyalty to Marriott.... More 

Gastonia, North Carolina
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 21, 2014

Staff was courteous, rooms were clean but the beds were small (double) would have liked to have had Queens. Breakfast was good and location was the best, right across the street from Harrah's. After a day in Maggie Valley, Cherokee, and then Bryson City it was nice to come back and just walk across the street to the casino. Absolutely... More 

Was this review helpful? Yes 2
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review for our hotel. I am happy to hear that you enjoyed your stay and found our location convenient for you. We definitely look forward to seeing you during your next visit. More 

Top Contributor
56 reviews 56 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 18, 2014

Though the rates are high, the location is directly across the street from the casino. Room was clean and breakfast was good. Indoor pool is nice, but too small. Parking is limited, took the last available spot in the lot.

Was this review helpful? Yes 1
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking time to post a review of our hotel. I am pleased that you found our location next to the casino convenient. We look forward to seeing you during your next visit. More 

1 review
4 of 5 stars Reviewed August 15, 2014

The hotel staff was friendly and accommodating to our needs. The location was awesome. It was rather clean and the beds are SUPER comfortable. The double rooms were a little small for my liking and a refrigerator and microwave would have been ideal. For the price, the breakfast and the location, not a bad stay.... I would do it again.

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review for our hotel. I am happy to hear that you enjoyed your stay and found our hotel to be clean and location was convenient. We look forward to seeing you during your next visit. More 

Winston Salem, North Carolina
Contributor
18 reviews 18 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 13, 2014

This facility was very clean and had extremely comfortable beds. The staff were helpful and friendly. We had one A/C problem and the staff came within 5 minutes to take care of the problem. The free breakfast was adequate and the coffee was great. It is located directly across the street from the casino. Would recommend to anyone.

Was this review helpful? Yes 1
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. I am pleased to hear that you had a good stay and found our hotel to be clean and friendly. We look forward to seeing you during your next visit. More 

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Additional Information about Fairfield Inn & Suites Cherokee

Address: 568 Painttown Road, Cherokee, NC 28719
Location: United States > North Carolina > Cherokee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cherokee 2.5*
Number of rooms: 100
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Also Known As:
Fairfield Inn & Suites Cherokee Hotel Cherokee
Fairfield Inn And Suites Cherokee
Fairfield Inn Cherokee
Fairfield Cherokee
Cherokee Fairfield Inn
Fairfield Inn Hotel Cherokee
Hotel Style:
#4 Romantic Hotel in Cherokee

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