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Fairfield Inn & Suites Cherokee

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568 Painttown Road, Cherokee, NC 28719
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Fairfield Inn & Suites Cherokee
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Fairfield Inn & Suites Cherokee
Fairfield Inn & Suites Cherokee
Fairfield Inn & Suites Cherokee
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193 reviews from our community

Traveler rating
    72
    67
    31
    16
    7
See reviews for
42
81
5
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Tazewell, Tennessee
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Stayed there for my wife's birthday and very disappointed. There were ants in the bathroom and reported them. The Jacuzzi tub jets were broken. No trash can liners. Second night woke up scratching because of ants in our bed. We left at 4 a.m. So much for a nice birthday get away.

Was this review helpful? Yes 1
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. Your comments are very important to us as we use them in our continuing efforts to provide every guest with an excellent stay. I do apologize that you had an issue the bathtub jets and with pests during your recent stay. It is our goal to address... More 

Browns Valley, California
1 review
5 of 5 stars Reviewed 1 week ago

Nice clean hotel, comfortable bed, extremely convenient to the casino. Entire staff super friendly, front desk, housekeeping and breakfast attendants, everyone. Fresh cookies at check in, yummy waffles and fresh coffee for breakfast.

Was this review helpful? Yes
Georgia
Top Contributor
96 reviews 96 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: Clean Friendly Staff Location Cons: Noise, you can hear people talking as they walk down the hall very clearly. You can also hear the people in the room above you moving around. Price Conclusion: Nothing special, but clean, basic lodging when visiting Harrahs for a concert at the event center. This hotel is directly across the street from Harrahs.... More 

Was this review helpful? Yes
Anthony W, General Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to provide feedback regarding your stay with us. I am pleased to hear you found our property to be clean, a convenient location and our staff friendly. We appreciate your comments and look forward to you staying with us again in the near future. More 

Atlanta, Georgia
Top Contributor
80 reviews 80 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very clean. Great front desk staff. Only problem was I stayed in Room 202 Beginning around 7 a.m. on Saturday morning the persons staying in the room above must have had a chlld who jumped and ran for about 2 hours. Didnot allow us to have sound sleep during that time. Will request the 3rd floor next time.

Was this review helpful? Yes
Kelly C, Director of Sales at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for sharing your comments. We'd be happy to reserve a room for you on the top floor, just let us know when making your reservation. We appreciate your business and hope to see you again soon! More 

Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is directly across from the Harrah's Casino. I've stayed here twice and it is always very comfortable and clean. The amenities are basic and the price was great considering the location. There is also a convenient store and gas station right next door. Will definitely visit, again.

Was this review helpful? Yes 1
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review about our hotel. It is great to hear that you found our hotel to be conveniently located and that the rooms were comfortable and clean. I hope that when you visit Cherokee again that you will decide to stay with us. More 

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 16, 2015

This Fairfield is standard for the chain. Location is best feature, directly across the street from the Casino. Room was clean with comfortable beds. Decent breakfast for hotel class. Cordial desk personnel. In other words, you get exactly what you would expect.

Was this review helpful? Yes 3
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review for our hotel. I am pleased to hear that you found our location convenient and our that we provided you with a clean and comfortable room. It is nice to hear that we met your expectations for your stay. We look forward to you staying with us again soon. More 

Chattanooga
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 2, 2015

This hotel is directly across the street from Harrah's at a crosswalk. Our room was very nice and clean. We opted for a suite for the mini fridge and microwave. The bed was comfy with lots of pillows. The breakfast was plentiful. Love that they offered fresh fruit. The front desk staff were wonderful. They went above and beyond to... More 

Was this review helpful? Yes 3
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for posting a review for our hotel. I am pleased to hear that you found your room to be nice and clean and that you enjoyed the amenities offered at our property. It is great to hear that our front desk staff went above and beyond your expectations. Please contact the hotel directly prior to your next visit... More 

Haysi, VA
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 20, 2015

We stayed one night at this property to attend a concert at the casino event center. Property is directly across the street from the casino. The room was nice, updated, and clean as was the rest of the property. Breakfast had plenty of choices and was more than adequate.

Was this review helpful? Yes 3
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to give us feedback on your hotel experience. We are glad to hear that your room was nice and clean and that you found our breakfast had plenty of choices. We appreciate your comments, and we hope that you will consider us again for a future stay. More 

Senior Contributor
41 reviews 41 reviews
33 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 1, 2015

I came up from Ga to visit Harrah's Casino. The hotel at the casino was booked so I went to Fairfield inn suites and it was exactly across street from casino. When I arrived it was a line if about 6-7 people but it moved quickly. When I saw my room ,I fell in love with it. I was in... More 

Was this review helpful? Yes 3
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking time to provide feedback regarding your stay with us. We are delighted you found your room to be comfortable and clean and that your check in experience moved quickly. Your comments are very important to us as we use them in our continuing efforts to provide our guests with an excellent stay. More 

HIGH POINT NC
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 3, 2014

Staff was great allowing executive suite for our stay. Clean and comfortable. We chose this hotel because of walking distance to the casino. Had tickets to see Chris Daughtery. Spoke to Marilyn who helped with reservations.

Was this review helpful? Yes 1
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review for our hotel. I am pleased to hear that you enjoyed your stay and found our location convenient. We hope you will visit with us again. More 

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