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Fairfield Inn & Suites Cherokee

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568 Painttown Road, Cherokee, NC 28719
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Best prices for: 1 room 1 guest
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Fairfield Inn & Suites Cherokee
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203 reviews from our community

Traveler rating
    76
    72
    32
    16
    7
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45
85
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Arlington, Virginia
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My accommodations: 1 Bedroom Suite, 1 King, Sofa bed. The bedroom was separated from the rest of the suite by a door, not a partition. There was a flat screen TV in the living room and another in the bedroom. The room was equipped with a microwave oven and a mini-fridge. The room was comparable, spacious, and quiet. Complimentary breakfast... More 

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Atlanta, Georgia
Senior Contributor
23 reviews 23 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel was great! The staff was extremely friendly and the room was super clean. The location was great. You can park your car at the hotel and walk across the street to the Casino. Also, great free hot breakfast. Highly recommend this property.

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Auburn, Alabama
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a one night stay at the Cherokee, NC Fairfield Inn and was really pleased with the entire stay. Laura was at the front desk when I checked in and she was extremely friendly and helpful in getting me a room on the ground floor. The bed was comfortable and the shower was great with a strong flow of... More 

Was this review helpful? Yes
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete our survey. I am glad that you found our staff friendly and that we were able to assist you with a ground floor room. Also, we are pleased that you found the bed comfortable and the water in our showers hot. Thank you for your feedback, and we hope that you will... More 

Greensboro, Nc
Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel in the fall, summer and springtime. I now know to always visit in the spring. The hotel was never crowded and you heard no noise from other rooms. Leaving and coming back was never a problem because of the spacious parking lot they have. The beds and the four pillows per bed was soft... More 

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Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete our survey. I am happy you found our property to be quiet, our beds comfortable, our staff knowledgeable, assisted you with your needs and was a close location to the Casino. Thank you for your feedback and we hope you will choose us again whenever your travels needs bring you to Cherokee. More 

Greenville, South Carolina, United States
Top Contributor
97 reviews 97 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We visited Cherokee this week to celebrate my wife's birthday. The hotel in the casino was expensive, so we went across the street to the Fairfield Inn. Very nice hotel and more reasonable than the casino hotel plus a hot breakfast was included.

Was this review helpful? Yes 1
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete our survey. I was happy to hear you choose us to stay with while celebrating your birthday. I am delighted you found our hotel to be nice and you enjoyed our hot complimentary breakfast. We appreciate your feedback and hope you will choose to stay with us again whenever your travel needs... More 

Columbia, South Carolina
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice and clean hotel just across the street from Harrah's Cherokee Casino. Rooms are clean and well appointed, heated indoor pool was great to use. Free breakfast was good, but they had same hot items on both days I was there. Maybe mix it up with some different items like Holiday Inn Express does. Great pick in a great... More 

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Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you once again for taking the time to complete our survey and providing feedback that our staff was friendly and professional. More 

Mooresville, North Carolina
Top Contributor
157 reviews 157 reviews
22 hotel reviews
574 helpful votes 574 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have now stayed here on four occasions. The people that work here are great. Anthony and Sandra are the ones that I’ve dealt with at the front desk and both are friendly and professional. In fact, Sandra is a do it all person. Beyond her work at the desk you’ll see her vacuuming the halls and coordinating the maid... More 

Was this review helpful? Yes 3
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete our survey. I am pleased to hear about your recent stay, we are glad that you found our staff to be friendly and professional, our rooms to be clean and beds comfortable. We always strive to provide an exceptional experience for every guest. Thank you again for your kind words, and we... More 

Orlando
Top Contributor
96 reviews 96 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As a Marriott Rewards member, I guess I was expecting a little more even though I was staying at a Fairfield Inn rather than a higher end Marriott brand. We arrive at 11:30pm and had to wait for almost 10 minutes before we were attended to and provided our room number. (Only one staff member was working and the customer... More 

Was this review helpful? Yes 1
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete our survey. I am sorry to hear there was a delay with your check in and I apologize there was noise from the road, with us being right across from the casino at times it does tend to get congested. I am happy to hear your room was clean and acceptable. We... More 

Senior Contributor
36 reviews 36 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 8, 2015

clean great price nice people. We liked this hotel treated right the hotel is clean modern and nice we spent a lot of the time at the casino came back to a good nights sleep in a nice bed shower stayed hot

Was this review helpful? Yes
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to provide us with feedback regarding your stay with us. I am pleased to hear our staff treated you right, our hotel was clean and our beds provided you with a restful nights sleep. We appreciate your comments and look forward to you staying with us again in the near future. More 

NC
Top Contributor
63 reviews 63 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 6, 2015 via mobile

Recently stayed for two nights. I requested a room on the third floor at the end of the hall away from the elevator. Tanya was working the reception desk at check in and I was assigned exactly what I asked for. She was friendly and checked us in quickly. Once we arrived upstairs, we ascertained the room was next to... More 

Was this review helpful? Yes 1
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to provide feedback regarding your stay with us. I am pleased to hear our staff was friendly and was able to accommodate you with your room preference. And you found your room to be comfortable, our hot breakfast to be delicious and plentiful and our location to the casino to be conveniently close. We... More 

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