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All 27 Cherokee hotels

Fairfield Inn & Suites Cherokee

2.5 of 5 Hotel   |   568 Painttown Road, Cherokee, NC 28719
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Ranked #8 of 27 hotels in Cherokee
A recent review
4 of 5 stars reviewed 1 week ago
Rebecca969 Gastonia, North Carolina
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170 people have reviewed this hotel

Traveler rating
    60
    64
    25
    14
    7
See reviews for
38
68
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Gastonia, North Carolina
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff was courteous, rooms were clean but the beds were small (double) would have liked to have had Queens. Breakfast was good and location was the best, right across the street from Harrah's. After a day in Maggie Valley, Cherokee, and then Bryson City it was nice to come back and just walk across the street to the casino. Absolutely... More

Was this review helpful? Yes 1
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review for our hotel. I am happy to hear that you enjoyed your stay and found our location convenient for you. We definitely look forward to seeing you during your next visit. More

Senior Contributor
34 reviews 34 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Though the rates are high, the location is directly across the street from the casino. Room was clean and breakfast was good. Indoor pool is nice, but too small. Parking is limited, took the last available spot in the lot.

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking time to post a review of our hotel. I am pleased that you found our location next to the casino convenient. We look forward to seeing you during your next visit. More

1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel staff was friendly and accommodating to our needs. The location was awesome. It was rather clean and the beds are SUPER comfortable. The double rooms were a little small for my liking and a refrigerator and microwave would have been ideal. For the price, the breakfast and the location, not a bad stay.... I would do it again.

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review for our hotel. I am happy to hear that you enjoyed your stay and found our hotel to be clean and location was convenient. We look forward to seeing you during your next visit. More

Winston Salem, North Carolina
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This facility was very clean and had extremely comfortable beds. The staff were helpful and friendly. We had one A/C problem and the staff came within 5 minutes to take care of the problem. The free breakfast was adequate and the coffee was great. It is located directly across the street from the casino. Would recommend to anyone.

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. I am pleased to hear that you had a good stay and found our hotel to be clean and friendly. We look forward to seeing you during your next visit. More

Marietta
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed overnight, to do a little gambling at Harrahs'. Clean! Clean! Quiet! People were all so nice! We were quite impressed. The check in clerk was thoughtful, knew the answers to all our questions. Quick walk across street to Harrah's.

Was this review helpful? Yes 1
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. I am pleased to hear that you were impressed with our staff and found the hotel to be very clean. We take great pride in providing all guests with a great stay. We look forward to seeing you during your next visit. More

Knoxville, Tennessee
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Found the hotel to be clean, and quiet dispite the construction on the street. Staff was professional and courteous. Coffee available 24/7! Hot continental breakfast was excellent! Will definitely stay again & again!

Was this review helpful? Yes 1
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. I am pleased to hear that you found the hotel to be quiet and clean and enjoyed our 24 hour coffee and hot breakfast. Thank you for recognizing our staff as professional and courteous. We look forward to seeing you during your next visit. More

Helena, Alabama
Contributor
18 reviews 18 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed July 8, 2014

We are here for a mini vacation. If you want to go rafting or zip lining, go with NOC, they are awesome and way fun as well as organized. Highly recommend NOC. Back to the hotel. Ahh, I have no idea how or why Marriott rates this location as a class 6 ( higher is better). The room is functional.... More

Was this review helpful? Yes 6
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete our survey. I am sorry to hear that you were not completely satisfied with your stay. We appreciate your feedback as we use it in our continuing efforts to provide guests with an excellent stay. I hope you will give us the opportunity to address your concerns and stay with us again... More

Greensboro
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 8, 2014

We stayed at Fairfield on June 20-22 and it was a perfect stay.The rooms were clean and spacious.It has a great continental breakfast that includes eggs( boiled or scrambled),sausage,oatmeals,grits,toast,paste rides,waffles,selection of coffee,hot cocoa,juices,milks,just something for everyone!The location is great to if you are in town for the Casino.If you go out the side entrance it is a crosswalk that goes... More

Was this review helpful? Yes 4
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. We are pleased to hear that you enjoyed our complimentary hot breakfast and that our location to the casino was convenient for you. We look forward to seeing you during your next visit. More

Columbia, South Carolina
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 6, 2014

Fairfield Marriott Cherokee, Horrible is an under statement! We rented two rooms in total. Room numbers103 and handicapped accessible room 104.Lets start with discussing Room 103, Black Mold is growing around the rim of the faucet! Dirty sheets on one bed! Our second room was number 104 this room had a huge live spider crawling in the bathtub..Front desk Guy... More

Was this review helpful? Yes 2
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Dear One Leah, Thank you for taking the time to complete our survey. Your feedback from your stay is very important to us as we use it in our continuing efforts to provide every guest with a great experience. I am sorry to hear you were not completely satisfied with your room. Please except my sincere apology. Our goal is... More

Tennessee
Contributor
17 reviews 17 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 5, 2014

We stayed here for one night as a walk in due to our original reservations at a different property not being honored. The staff was amazing, the property is directly across from the casino. The breakfast was good. The swimming pool was fun and the room was a great size for our family of four. This property made our vacation... More

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. We are pleased to hear that you received excellent customer service during your stay. We look forward to seeing you during your next visit. More

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Additional Information about Fairfield Inn & Suites Cherokee

Address: 568 Painttown Road, Cherokee, NC 28719
Phone Number:
Location: United States > North Carolina > Cherokee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cherokee 2.5*
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Also Known As:
Fairfield Inn And Suites Cherokee
Fairfield Inn & Suites Cherokee Hotel Cherokee
Fairfield Inn Cherokee
Fairfield Cherokee
Cherokee Fairfield Inn
Fairfield Inn Hotel Cherokee

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#5 Romantic Hotel in Cherokee
Hotel Class
Number of rooms
100

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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