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All 27 Cherokee hotels

Fairfield Inn & Suites Cherokee

2.5 of 5 Hotel   |   568 Painttown Road, Cherokee, NC 28719
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Ranked #9 of 27 Hotels in Cherokee
A recent review
5 of 5 stars reviewed 1 week ago
jlw001
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173 reviews from our community

Traveler rating
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    7
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39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from a pleasant visit to Cherokee. From the time we checked in until the time we left, all of our expectation were met. The staff at the hotel were very friendly and professional. Our accommodations were just as we had requested. The hotel location was just across the street from the Harrah's Casino. We will definitely return... More

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for posting a review of our hotel. I am pleased to hear that your stay was a pleasant one. I look forward to seeing during your next visit. More

Top Contributor
50 reviews 50 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We almost always stay at a Marriott property. We've stayed with this brand often, and this was average at best. While conveniently located across the street from the casino, not exactly a destination vacation. Very cookie cutter. Nothing special. The elevator and halls were damp and stuffy. They felt dark and only superficially clean. Our room was adequate. The included... More

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

I am sorry to hear that you were not completely satisfied with your stay. Your comments are very important to us as we use them in our continuing efforts to provide every guest with an excellent stay. It is our goal to address your concerns and make sure your next stay is an exceptional one. More

Newnan, Georgia
Contributor
12 reviews 12 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Overall, I was disappointed in my stay at the hotel. First, the positives--the location is fantastic if you're interested in going to Harrah's Casino. The hotel is in walking distance and there are a plethora of restaurants to choose from, albeit pricey, in the casino. Secondly, the staff were extremely friendly and tried hard to please. Thirdly, breakfast was good.... More

Was this review helpful? Yes 2
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. Your comments are very important to us we use them in our continuing efforts to provide every guest with an excellent stay. It is our goal to address your concerns and provide you with a great stay during your next visit. We value your loyalty to Marriott.... More

Gastonia, North Carolina
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 21, 2014

Staff was courteous, rooms were clean but the beds were small (double) would have liked to have had Queens. Breakfast was good and location was the best, right across the street from Harrah's. After a day in Maggie Valley, Cherokee, and then Bryson City it was nice to come back and just walk across the street to the casino. Absolutely... More

Was this review helpful? Yes 2
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review for our hotel. I am happy to hear that you enjoyed your stay and found our location convenient for you. We definitely look forward to seeing you during your next visit. More

Senior Contributor
44 reviews 44 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 18, 2014

Though the rates are high, the location is directly across the street from the casino. Room was clean and breakfast was good. Indoor pool is nice, but too small. Parking is limited, took the last available spot in the lot.

Was this review helpful? Yes 1
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking time to post a review of our hotel. I am pleased that you found our location next to the casino convenient. We look forward to seeing you during your next visit. More

1 review
4 of 5 stars Reviewed August 15, 2014

The hotel staff was friendly and accommodating to our needs. The location was awesome. It was rather clean and the beds are SUPER comfortable. The double rooms were a little small for my liking and a refrigerator and microwave would have been ideal. For the price, the breakfast and the location, not a bad stay.... I would do it again.

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review for our hotel. I am happy to hear that you enjoyed your stay and found our hotel to be clean and location was convenient. We look forward to seeing you during your next visit. More

Winston Salem, North Carolina
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 13, 2014

This facility was very clean and had extremely comfortable beds. The staff were helpful and friendly. We had one A/C problem and the staff came within 5 minutes to take care of the problem. The free breakfast was adequate and the coffee was great. It is located directly across the street from the casino. Would recommend to anyone.

Was this review helpful? Yes 1
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. I am pleased to hear that you had a good stay and found our hotel to be clean and friendly. We look forward to seeing you during your next visit. More

Marietta
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 9, 2014

Stayed overnight, to do a little gambling at Harrahs'. Clean! Clean! Quiet! People were all so nice! We were quite impressed. The check in clerk was thoughtful, knew the answers to all our questions. Quick walk across street to Harrah's.

Was this review helpful? Yes 2
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. I am pleased to hear that you were impressed with our staff and found the hotel to be very clean. We take great pride in providing all guests with a great stay. We look forward to seeing you during your next visit. More

Knoxville, Tennessee
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 4, 2014

Found the hotel to be clean, and quiet dispite the construction on the street. Staff was professional and courteous. Coffee available 24/7! Hot continental breakfast was excellent! Will definitely stay again & again!

Was this review helpful? Yes 1
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. I am pleased to hear that you found the hotel to be quiet and clean and enjoyed our 24 hour coffee and hot breakfast. Thank you for recognizing our staff as professional and courteous. We look forward to seeing you during your next visit. More

Helena, Alabama
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 8, 2014

We are here for a mini vacation. If you want to go rafting or zip lining, go with NOC, they are awesome and way fun as well as organized. Highly recommend NOC. Back to the hotel. Ahh, I have no idea how or why Marriott rates this location as a class 6 ( higher is better). The room is functional.... More

Was this review helpful? Yes 7
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete our survey. I am sorry to hear that you were not completely satisfied with your stay. We appreciate your feedback as we use it in our continuing efforts to provide guests with an excellent stay. I hope you will give us the opportunity to address your concerns and stay with us again... More

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Additional Information about Fairfield Inn & Suites Cherokee

Address: 568 Painttown Road, Cherokee, NC 28719
Location: United States > North Carolina > Cherokee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cherokee 2.5*
Number of rooms: 100
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Also Known As:
Fairfield Inn And Suites Cherokee
Fairfield Inn & Suites Cherokee Hotel Cherokee
Fairfield Inn Cherokee
Fairfield Cherokee
Cherokee Fairfield Inn
Fairfield Inn Hotel Cherokee

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