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All 27 Cherokee hotels

Fairfield Inn & Suites Cherokee

2.5 of 5 Hotel   |   568 Painttown Road, Cherokee, NC 28719
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Ranked #8 of 27 Hotels in Cherokee
A recent review
4 of 5 stars reviewed 3 weeks ago
lynne p Augusta, Georgia
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183 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Augusta, Georgia
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great location if you are going to Harrah. Staff were all very nice and helpful. Enjoyed the breakfast and all day coffee. Some furnishings were a little worn but otherwise no complaints. Laura at front desk is great!

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review for our hotel. I am pleased to hear that you found our staff to be nice and helpful and that you enjoyed our complimentary hot breakfast and coffee. We look forward to seeing you on your next visit. More

North Carolina
Contributor
15 reviews 15 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We chose this hotel because it is within walking distance to the casino. It is literally closer to park at the hotel and walk to the hotel than park in the casino parking lot. The actual hotel is slightly older, and is showing signs of wear and tear but it is maintained well. Check in was very easy and quick.... More

Was this review helpful? Yes 1
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a candid review of our hotel. Your comments are very important to us as we use them in our continuing efforts to provide every guest with an exceptional stay. During your next visit, please allow us to assist with the curtains as all of our rooms have "black out" curtains behind the... More

Palm Desert, California
Contributor
20 reviews 20 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited here while on a sister's road trip. We were pleasantly surprised to discover the casino across the street! Cherokee is a beautiful quaint town and I look forward to visiting there again. The front desk was understaffed but they were SO NICE that it really didn't matter. They accommodated me when we were delayed on the road and... More

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review for our hotel. I am delighted to hear that our staff took very good care of you and that you found our hotel to be clean and comfortable. Please visit us again for a relaxing stay and beautiful view. More

Triangle, Virginia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 23, 2014 via mobile

We stayed here on our way to Gatlinburg,TN and were pleasantly surprised at how nice everything was. The room was spacious, very clean and quiet. The beds were very comfortable and the breakfast was really good. The staff were great. Definitely will keep them in mind the next time we go through.

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for posting a review of our hotel. I am delighted to hear that you were satisfied with your accommodations. We look forward to seeing you on your next visit to the area. More

Saint Augustine Beach, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 22, 2014

We stayed for five nights and were very pleased with the hotel. This is obviously a corporate hotel, standard seems a bit higher than other Fairfield Inns. In particular, the front desk staff was very accommodating and the hotel was clean and maintained. A much better place than the Holiday inn express down the street, where we stayed last visit.

Was this review helpful? Yes 1
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review for our hotel. I am happy to hear that you were pleased with your stay. It is nice to hear that you found our staff to be very accommodating and the hotel to be clean and maintained. I hope you will stay with us again. More

Chickamauga, Georgia
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 21, 2014

This is an excellent Fairfield Inn. We are Marriott rewards members and have stayed in lots of hotels and this one is very nice. The staff is very friendly and helpful. The hotel is extremely clean. The hot breakfast is very plentiful. Another plus is there are different size and types of pillows on the beds, so you have a... More

Was this review helpful? Yes 1
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

We appreciate your candid review of our hotel. I am pleased to hear that you enjoy staying with us when visiting the area. It is great to know that our staff is friendly and helpful. Thank you for taking the time to share your positive experience. We look forward to seeing you during your next visit. More

Hixson, TN
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 20, 2014

First, if you are going to the Harrah's Casino, the location is Perfect. Now saying that, I was disappointed in the property itself. The staff was nice and professional. The room was, to me, extremely small for the price you pay. The Queen beds were more like Double beds. The TV was very small, and was situated at the left... More

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Sherry B, General Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete our survey. I am sorry to hear you were disappointed with your room. We do appreciate your feedback. It is our goal to use your comments in our continuing efforts to provide every guest with an excellent stay. I am delighted you found our staff to be nice and professional and that... More

Lexington, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 17, 2014

Cleanliness was pretty good. Breakfast could have been good but staff was inefficient. They ran out of coffee twice on the morning we were there. Not an exceptionally good Fairfield inn but not terrible either. I guess I would stay here again.

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel and noting that you found our property to be clean. I am sorry to hear that you were not completely satisfied with breakfast. We appreciate your feedback and we use your comments in our continuing efforts to provide every guest with a great stay. It is our... More

grand rapids, michigan
Top Contributor
108 reviews 108 reviews
37 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed October 6, 2014

Hotel is across the street from harrahs casino-easy to cross. So you save $12 staying and parking there instead of casino. We don't gamble but went across street to dine at Ruth's chris , which was excellent. The casino is very cool with light shows and water fountains. Nice to have it a few feet from hotel especially because of... More

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking time to post a review. I am glad that you found our location to be convenient for your trip. We look forward to seeing you during your next visit to the area. More

Jacksonville, North Carolina
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 2, 2014

This property seems to be one of the older properties, but kept very clean. The staff was extremely friendly, the hot breakfast plentiful. The only thing I question is Thebes sizes. We were booked in a King room, but the bed seemed to be a queen size. On the upside the fitness area received weights and the pool is a... More

Was this review helpful? Yes 1
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. I am glad to hear that you enjoyed our amenities during your stay. We look forward to seeing you during your next visit. More

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Additional Information about Fairfield Inn & Suites Cherokee

Address: 568 Painttown Road, Cherokee, NC 28719
Location: United States > North Carolina > Cherokee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cherokee 2.5*
Number of rooms: 100
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Also Known As:
Fairfield Inn & Suites Cherokee Hotel Cherokee
Fairfield Inn And Suites Cherokee
Fairfield Inn Cherokee
Fairfield Cherokee
Cherokee Fairfield Inn
Fairfield Inn Hotel Cherokee

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