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All 27 Cherokee hotels

Fairfield Inn & Suites Cherokee

2.5 of 5 Hotel   |   568 Painttown Road, Cherokee, NC 28719
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73%
Ranked #8 of 27 hotels in Cherokee
A recent review
5 of 5 stars reviewed 3 weeks ago
sj96 Greensboro
  • Overview
  • Reviews (164)
  • Photos (29)
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  • Room tips (24)
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164 people have reviewed this hotel

Traveler rating
    59
    59
    25
    14
    7
See reviews for
34
67
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
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English first
Helena, Alabama
Contributor
15 reviews 15 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We are here for a mini vacation. If you want to go rafting or zip lining, go with NOC, they are awesome and way fun as well as organized. Highly recommend NOC. Back to the hotel. Ahh, I have no idea how or why Marriott rates this location as a class 6 ( higher is better). The room is functional.... More

Was this review helpful? Yes 4
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete our survey. I am sorry to hear that you were not completely satisfied with your stay. We appreciate your feedback as we use it in our continuing efforts to provide guests with an excellent stay. I hope you will give us the opportunity to address your concerns and stay with us again... More

Greensboro
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at Fairfield on June 20-22 and it was a perfect stay.The rooms were clean and spacious.It has a great continental breakfast that includes eggs( boiled or scrambled),sausage,oatmeals,grits,toast,paste rides,waffles,selection of coffee,hot cocoa,juices,milks,just something for everyone!The location is great to if you are in town for the Casino.If you go out the side entrance it is a crosswalk that goes... More

Was this review helpful? Yes 1
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. We are pleased to hear that you enjoyed our complimentary hot breakfast and that our location to the casino was convenient for you. We look forward to seeing you during your next visit. More

Columbia, South Carolina
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Fairfield Marriott Cherokee, Horrible is an under statement! We rented two rooms in total. Room numbers103 and handicapped accessible room 104.Lets start with discussing Room 103, Black Mold is growing around the rim of the faucet! Dirty sheets on one bed! Our second room was number 104 this room had a huge live spider crawling in the bathtub..Front desk Guy... More

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Dear One Leah, Thank you for taking the time to complete our survey. Your feedback from your stay is very important to us as we use it in our continuing efforts to provide every guest with a great experience. I am sorry to hear you were not completely satisfied with your room. Please except my sincere apology. Our goal is... More

Tennessee
Contributor
17 reviews 17 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night as a walk in due to our original reservations at a different property not being honored. The staff was amazing, the property is directly across from the casino. The breakfast was good. The swimming pool was fun and the room was a great size for our family of four. This property made our vacation... More

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. We are pleased to hear that you received excellent customer service during your stay. We look forward to seeing you during your next visit. More

Western NC
Top Contributor
96 reviews 96 reviews
55 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

A standard Fairfield Inn room that includes breakfast and internet access. Above average staff, friendly and accommodating. Although downtown Cherokee and all other "tourist" stuff is an easy few miles away, the location benefit to this hotel is that it is directly across from Harrah's Casino, so most guests are here primarily for the casino, an easy walk across the... More

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. We are pleased to hear that you found our staff above average, friendly and accommodating. We look forward to seeing you during your next visit to Cherokee. More

Taylors SC
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We go up to Cherokee to casino to get away when we can't get a room there we stay here across the street. A very nice & clean place. The beds sleep great. Such nice staff. Great place for the money. We have stayed here more than this time. Thought I would write a review.

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for posting a review of our hotel. We are so happy that you enjoyed your stay and that you will stay with us again. We look forward to seeing you on your next visit. More

Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stopped on our way home. Holiday Inn express had cheaper rooms, but we are Marriott and like to stay at Marriotts, so when we called the hotel directly she gave us a small discount. Clean rooms, close to the Casino, breakfast is ok, greasy sausage, but fine for a Fairfield, noisy in the morning, but if we pass through we... More

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for posting a review of our hotel. We are happy to hear that you found our hotel clean. We look forward to seeing you on your next visit. More

Lithonia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 23, 2014

I reserved this property on June 7, 2014 for a short overnight trip to visit Harrah's Casino. We stayed at this property before and had no problems. We had to reserve a double because there were no kings available. My husband and I were relaxing after the drive there and noticed first there were stains on the pillowcases, we then... More

Was this review helpful? Yes 4
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

I am sorry to hear that you were not completely satisfied with your stay. Our goal is to provide every guest with an excellent stay. Please accept my apology. I hope you will give us another opportunity to regain your loyalty. We value you as a Marriott Rewards Member. More

Augusta, Georgia
Contributor
19 reviews 19 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 23, 2014

We stayed here during a weekend visit to Cherokee. The hotel is located directly across the street from Harrah's and a brisk walk from the Oconaluftee River. The staff was very friendly and extremely helpful. The fitness center and indoor pool were very clean but exceptionally small.

Was this review helpful? Yes
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for posting a review for our hotel. I am happy to hear that you found our location convenient and that our staff was friendly and helpful. We look forward to seeing you during your next visit to Cherokee. More

Raleigh, North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 20, 2014

This hotel had no problems at all. The hotel was a very nice. Also, it was in a great location near downtown Cherokee, and right next to the casino. The service was excellent and the hotel was very clean.

Was this review helpful? Yes 1
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of our hotel. We are pleased to hear that you were satisfied with our level of service and cleanliness. Our goal is to provide excellent service to all our guest. More

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Additional Information about Fairfield Inn & Suites Cherokee

Address: 568 Painttown Road, Cherokee, NC 28719
Phone Number:
Location: United States > North Carolina > Cherokee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cherokee 2.5*
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Also Known As:
Fairfield Inn & Suites Cherokee Hotel Cherokee
Fairfield Inn And Suites Cherokee
Fairfield Inn Cherokee
Fairfield Cherokee
Cherokee Fairfield Inn
Fairfield Inn Hotel Cherokee

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#6 Romantic Hotel in Cherokee
Hotel Class
Number of rooms
100

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