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Baymont Inn Cherokee / Smoky Mountains

Certificate of Excellence
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1455 Acquoni Road, PO Box 1865, Cherokee, NC 28719
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Baymont Inn Cherokee / Smoky Mountains
Best prices for: 1 room 1 guest
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Ranked #1 of 28 Hotels in Cherokee
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Steven Y Bonaire
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542 reviews from our community

Traveler rating
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    39
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    3
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161
258
29
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Columbia, South Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is off the beaten path from the Casino in Cherokee but well worth the stay. The Hotel is clean, quiet and the staff friendly and considerate. Would definitely stay here again.

Review collected in partnership with Baymont Inn & Suites

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Knoxville, TN
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

The room was average, your basic hotel room. The view was lovely. Located, conveniently, near a beautiful park, the river, and the Cherokee Museum. It's also not far from the casino. However, the night staff, that checked us in, were rude. It was difficult not to put them in their place after her smart mouthing off (2 women both rude... More 

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Mgmt28713, Public Relations Manager at Baymont Inn Cherokee / Smoky Mountains, responded to this review

Thank you for your stay and we value your business, also thank you for bringing this to our attention. As you can see from previous reviews that we are known for our friendly and accommodating staff, we are very surprised to learn that you did not have a pleasant experience with our staff. We will address your concerns with our... More 

Ringgold, Georgia
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 1 week ago

I have stayed at almost EVERY hotel in Cherokee and will NEVER stay at the Baymont again! I work at a hotel and I know procedure for what happened there! My friend and I stayed there and had an emergency. One of us was on the inside of the room with the door locked with a medical condition when the... More 

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Senior Contributor
48 reviews 48 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

The beds were a little hard but not bad. Bathroom was freezing cold had to shower with door open to get warm air. Breakfast was awful. No choice and what was there wasn't that good. Noise level was wonderful. Convenient to everything. No shuttle from here other than public transport.

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Mgmt28713, Public Relations Manager at Baymont Inn Cherokee / Smoky Mountains, responded to this review

Thank you for choosing to stay with us. We are sorry that the temperature in the bathroom was a little cold for you, but the temperature in the entire room should be the same. We believe our breakfast selection is adequate and a good option for those looking to grab something quick on their way out, if you were looking... More 

Charlotte, North Carolina
1 review
3 of 5 stars Reviewed 2 weeks ago

Second time at the Baymont Inn and Suites, accomodations were adequate nothing particularly above average, I would stay there again but I would suggest adding some protein as an additional selection (i.e. boiled eggs, bacon, sausage, etc) that would a nice touch to the Continental breakfast offered.

Review collected in partnership with Baymont Inn & Suites

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Mgmt28713, Public Relations Manager at Baymont Inn Cherokee / Smoky Mountains, responded to this review

We appreciate your return business and that you plan on staying with us again! At this time we are not able to offer those items in our breakfast bar, but we will keep that in mind as we are constantly upgrading and updating our hotel. -The Baymont Inn Team More 

Winston Salem, North Carolina
Top Contributor
65 reviews 65 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband, our best friends and I stayed at this great Cherokee hotel last weekend on a trip up to catch a concert at Harrah's...and we were surprisingly delighted!! Although the property is a 5-7 minute drive from the casino, the rate was superb and talk about a well kept, perfectly maintained motel...Oh, this is it!! The rooms were spacious... More 

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Mgmt28713, Public Relations Manager at Baymont Inn Cherokee / Smoky Mountains, responded to this review

Thank you for choosing to stay with us during your trip to Cherokee and for taking the time to write such a detailed review that highlights many of the great things about our hotel! Our staff is amazing and we could not be happier to have them as a part of our team. We look forward to having you back... More 

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