For those of you (like me) who are frequent HHonors (Diamond) travelers and have come to rely on the Hampton property amenities as the "standard" for rural hotel properties, then you will be hugely disappointed with this hotel. No in-room refrigerators. Double (not queen) beds. Outdoor pool (only). No exercise room. No elevator to the second floor. Newspaper not delivered... more

Very nice and clean hotel. We stayed for 2 nights. Ok beds (they were comfortable but small -doubles not queens), cool air, adequate internet. We really missed an elevator because we had been traveling for several days and had a lot of clothes and luggage. It was tough carrying all of our stuff up and down stairs. Hallways were air-conditioned... more

I felt that the staff was annoyed by us. We never complained once about anything, but we did need help with directions. One staff memeber I wish i could remember her name was amazing. Her daughter lived in the same town as I do and we connected. Everyone else was just blah. The front desk staff was sitting in a... more

We nearly always stay at a Hampton Inn if the location is acceptable. This without even looking at the reviews because the hotels are very consistent based on our past experiences. No longer will we do that after finding that Hampton Inns have at least one hotel that requires you to drag your luggage up a flight of stairs. We... more

Stayed just two nights but found the staff very helpfull. We eat next door at the Hilton and the food was good. Supprised to find that i could not have wine with my meal,however we managed. Staff recomended a resturant for second night,bit of a drive but well worth it. Rooms typical of Hampton Inn plenty of space and well... more

Me and my wife went to Cherokee for a weekend getaway and booked a room at the Hampton Inn because I had a free room from reward points I had built up. The hotel was nice and the room was very clean. We stayed on the second floor which let me to my only complaint. There isn't an elevator in... more

Went to Cherokee at the last minute over weekend of 2/17 and stayed at the Hampton Inn. Got a rate of $56 thru the casino since they did not have rooms for us. I was pleasantly suprised at how clean the room was---non smoking room but still could smell smoke in room was my only complaint. No elevator here but... more

This hotel is a standard Hampton Inn. Beds were nice, everything else just average, but nothing wrong with the room. I have to say that the breakfast offerings were somewhat stale and sub-par, as most Hamptons have fresh pastries and ripe fruit (I've stayed at 50 or more Hamptons over the past decade). Cherokee itself is worthless. We just visited... more

We visited Cherokee, NC and the Smoky Mountains 12/22 - 12/25. We stayed at the Hampton Inn. Upon our arrival/check in, front desk staff gave us the very first room located on the 1st floor. The TV appeared to be a little fuzzy. My hubby informed front desk and after they checked it out they offered to put us in... more