This hotel has nice comfortable rooms, a good breakfast, and the staff is friendly and attentive. The kids loved the pool. It is an excellent value for the money. more

Traveled to Cherokee this weekend with my son and 9 other families to play in a baseball tournament. Comfort Suites worked us a good rate and even adjusted the rates for families that didn't get suites. The hotel was booked solid for the weekend and the staff made every effort to accomindate our needs. We had all booked suites but... more

This hotel was great. They had the best rates in the city when we were there, as well as super friendly staff. The hotel exterior, interior, and room were spotless! There was coffee in the lobby, and they left tea bags in the hotel rooms for us non-coffee drinkers. The location was great, the views very nice, and the breakfast... more

Really nice place - clean, friendly staff, decent breakfast and a good base to explore the Great Smoky Mts. National Park more

Great price, great stay, great hotel, great area. Initially we chose this hotel because we were too tired to continue to Gatlinburg, I'm glad we did. Gatlinburg was a huge disappointment. We had a great time in Cherokee. This hotel was clean, staff friendly, and the room was top rate. more

The room was ok and the staff was fairly nice. The real pain was all the signs stating there was high speed wireless internet access in every room. The only way you could get online was in the lobby now how convenient is that? Next was the elevator we had the grand pleasure of staying on the third floor and... more

I chose this hotel because the website said they had a fireplace. After we had settled into the room we were unable to successfully light the fire. I called the front desk 5 times, no answer. I finally went down to the front desk and the clerk was on his cell phone in the foyer. When I asked about the... more

This hotel is an overall good value. The breakfast is the good standard fare that you find included in regular hotel rates (belgian waffle maker, cereals, instant grits and oatmeal, some fresh fruit, fresh coffee, 2 types of juice, wide variety of breads and pastries) served in a clean area and serviced by a friendly staff. The hotel staff was... more

We arrived on Wed. ,Nov 7th, 2007. We belong to choice hotels and had 4 free nights coming and planned on staying another 2 nights that we would pay for. First, they said they didnt have any carts available to carry the luggage up as they were doing renovations.We were also told they didnt have any bridges to connect our... more