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All 27 Cherokee hotels

Chestnut Tree Inn Cherokee

3.0 of 5 Hotel   |   37 Tsalagi Rd., PO Box 1929, Cherokee, NC 28719 (Formerly Holiday Inn Cherokee)
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Chestnut Tree Inn Cherokee
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53%
Ranked #19 of 27 hotels in Cherokee
A recent review
3 of 5 stars reviewed 3 days ago
BARBARA N PLEASANT SHADE
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166 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
PLEASANT SHADE
1 review
3 of 5 stars Reviewed 3 days ago NEW

Well, since we usually stay at the Cherokee casino, we were not very happy to say the least with our room. The pool was not open (closed for repairs till further notice) and there was no frig in the room (something most motels have). The carpet was very stained and there was dust/dirt around the baseboards of the carpet. We... More

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Greenville, South Carolina
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Harrah's Cherokee Casino provided me two complimentary nights here. I was traveling with my kids, so I was very particular on where I needed to have my room at. The desk clerk was very helpful by showing me what rooms were available at that time. I choose the room where I was able to see my vehicle and didn't have... More

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Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The casino in Cherokee provided two complimentary nights at a local motel. Not being high rollers, we were assigned rooms at the Chestnut Tree Inn. Our friends received rooms at the casino. Arriving earlier than check in time, we still were warmly greeted and given a room. Upon entering the room, I became a little disappointed. The room was certainly... More

Was this review helpful? Yes 4
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This was our second free stay here. This hotel is older. The rooms are not the cleanest or put together well. There is nothing convenient within walking distance. The breakfast buffet is free for 2 adults per room which is a new policy. The breakfast buffet is one of the best breakfast bars I've ever seen. You can also pay... More

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Have stayed at Chestnut Tree Inn many, many times over the years & 3 times so far in 2014; plan to go back again & again. Excellent service, very friendly & helpful Staff; very knowledgeable people; very comfortable rooms; feel very safe; great location.

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North Carolina
Contributor
19 reviews 19 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago

Glad it was free is right!! No mini refrigerator in the rooms, told three different stories about the refrigerators (not sure which one is true). Pool has mold around edges. Also watch were you sit outside as furniture is old.Sink drain and tub drain are slow to actually drain. Hair in corners of bathroom floor, gross! Beds were pretty comfortable.

Was this review helpful? Yes 1
Morristown,Tennessee
Top Contributor
101 reviews 101 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Mold in bathroom on wall. Room was dusty with dust bunnies built up on the phone even. something splattered all over the door, drain in tub was broke, stains on wall. Pillows was real thin. Sheets was old and little balls of thread coming off them. Towels was ok. headboard was broken. We got the room and went to casino... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I was a little hesitant about staying here because of the reviews and bad photos but it was really nice I have no complaints. We received a free night because of Casino promotional coupon but I would pay to stay as well. The free breakfast buffet was really good they kept fresh hot food on and it was clean overall... More

Was this review helpful? Yes 1
South Florida
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 18, 2014

We got this room as a comp through Harrah's as they had no vacancy. Listen, this is a two or three star hotel and based on that rating I think it's just fine. We were in Cherokee to ride motorcycles and gamble. (The casino is 2.5 miles away, cab fare was a ridiculous $20.). The beds are comfortable, the AC... More

Was this review helpful? Yes 2
Charlotte, North Carolina
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 13, 2014

The room was very comfortable and ac worked great. The only problem I had was the fact that 2 big lights were out in the parking lot. As a solo female traveler, that made me feel uncomfortable. It also have outside corridors. I prefer inside. Didnt try the breakfast. May stay again if I have a partner travelling with me.

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Additional Information about Chestnut Tree Inn Cherokee

Address: 37 Tsalagi Rd., PO Box 1929, Cherokee, NC 28719 (Formerly Holiday Inn Cherokee)
Location: United States > North Carolina > Cherokee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chestnut Tree Inn Cherokee 3*
Reservation Options:
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Also Known As:
Chestnut Tree Inn Cherokee Hotel Cherokee
Cherokee Holiday Inn

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
This Magnuson Hotels affiliate is located near Harrah’s Casino, the Oconaluftee River, Great Smoky Mountain National Park, Santa’s Land Family Theme Park, Western Carolina University, Cataloochee Ski Area and the Cherokee Indian Village. The Chestnut Tree Inn offers guests an indoor and outdoor pool, free hot breakfast served from 7 am to 11 am, The Chestnut Tree Restaurant, fitness room, free high-speed wireless Internet access, guest laundry, fax/copy service, wake up service, free parking with room for large vehicles and meeting facilities with A/V equipment and catering available. A massage therapist is on-call. Guest rooms may offer free high-speed wireless Internet access, coffee maker, cable TV with extra stations, hair dryer, iron/board, free local calls, room service, air conditioning, alarm clock and electronic door locks. Microwave and mini-fridge may be available upon request. Requests are not guaranteed, and will be granted based on availability at check-in. ... more   less 
Number of rooms
154

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