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All 27 Cherokee hotels

Chestnut Tree Inn Cherokee

3.0 of 5 Hotel   |   37 Tsalagi Rd., PO Box 1929, Cherokee, NC 28719 (Formerly Holiday Inn Cherokee)
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Chestnut Tree Inn Cherokee
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54%
Ranked #18 of 27 hotels in Cherokee
A recent review
4 of 5 stars reviewed 2 weeks ago
Elizabeth M
  • Reviews (160)
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160 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Morristown,Tennessee
Top Contributor
101 reviews 101 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Mold in bathroom on wall. Room was dusty with dust bunnies built up on the phone even. something splattered all over the door, drain in tub was broke, stains on wall. Pillows was real thin. Sheets was old and little balls of thread coming off them. Towels was ok. headboard was broken. We got the room and went to casino... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was a little hesitant about staying here because of the reviews and bad photos but it was really nice I have no complaints. We received a free night because of Casino promotional coupon but I would pay to stay as well. The free breakfast buffet was really good they kept fresh hot food on and it was clean overall... More

Was this review helpful? Yes 1
South Florida
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We got this room as a comp through Harrah's as they had no vacancy. Listen, this is a two or three star hotel and based on that rating I think it's just fine. We were in Cherokee to ride motorcycles and gamble. (The casino is 2.5 miles away, cab fare was a ridiculous $20.). The beds are comfortable, the AC... More

Was this review helpful? Yes 2
Charlotte, North Carolina
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was very comfortable and ac worked great. The only problem I had was the fact that 2 big lights were out in the parking lot. As a solo female traveler, that made me feel uncomfortable. It also have outside corridors. I prefer inside. Didnt try the breakfast. May stay again if I have a partner travelling with me.

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South Carolina
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Easy check in The beds in the rooms are very comfortable !!!!!! Slept well I had left some items in the room, and called and Kim went and checked and found my stuff . Thank you KIM. She was so friendly, told me to call back and she would go and check room. The room and not been cleaned yet... More

Was this review helpful? Yes 1
Boulder, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2014

The hotel was pleasant nice service folks but the rooms were run down and the very bright lights shown in the windows as there were no curtains but sheers in the room. There for no privacy. Also free breakfast with fake eggs just does not do it for me.

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 17, 2014

The reviews terrified me....but not bad at all! The best bang for your buck! Quick getaway type of place. Breakfast was not bad....best free breakfast I have ever had at any hotel, hands down!! Staff was friendly.

Was this review helpful? Yes 3
Denver, Colorado
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 14, 2014

Stayed at the Chestnut Tree Inn and the staff was unfriendly, poor customer service, no manager on duty, general manager never returned my phone call, front desk manager never returned my phone call either. Rooms were very nasty, place is unsecure a well. Wouldn't recommend anyone to stay at this hotel ever.

Was this review helpful? Yes 3
Milwaukee, Wisconsin
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 13, 2014

We were comped a room by Harrah's Casino Cherokee. We were disappointed at the lack of availability for their main hotel, but had limited choice if we wanted a room that night. Despite the lateness of our arrival, the staff accommodated our needs as if it was during the day. Check in was fast despite being confirmed outside their facility.... More

Was this review helpful? Yes 3
Hopkinsville, Kentucky, United States
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed February 16, 2014

My husband and I stayed in Gatlinburg for several days and decided to spend our final night in Cherokee. 441 was closed for snow, and we had to go around. Not knowing how long it would take, we were early. And exhausted. We stopped by the hotel and asked what the earliest we could check in was, and were told... More

Was this review helpful? Yes 3
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Additional Information about Chestnut Tree Inn Cherokee

Address: 37 Tsalagi Rd., PO Box 1929, Cherokee, NC 28719 (Formerly Holiday Inn Cherokee)
Location: United States > North Carolina > Cherokee
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chestnut Tree Inn Cherokee 3*
Reservation Options:
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Also Known As:
Chestnut Tree Inn Cherokee Hotel Cherokee
Cherokee Holiday Inn

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
This Magnuson Hotels affiliate is located near Harrah’s Casino, the Oconaluftee River, Great Smoky Mountain National Park, Santa’s Land Family Theme Park, Western Carolina University, Cataloochee Ski Area and the Cherokee Indian Village. The Chestnut Tree Inn offers guests an indoor and outdoor pool, free hot breakfast served from 7 am to 11 am, The Chestnut Tree Restaurant, fitness room, free high-speed wireless Internet access, guest laundry, fax/copy service, wake up service, free parking with room for large vehicles and meeting facilities with A/V equipment and catering available. A massage therapist is on-call. Guest rooms may offer free high-speed wireless Internet access, coffee maker, cable TV with extra stations, hair dryer, iron/board, free local calls, room service, air conditioning, alarm clock and electronic door locks. Microwave and mini-fridge may be available upon request. Requests are not guaranteed, and will be granted based on availability at check-in. ... more   less 
Number of rooms
154

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