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Quality Inn

2.0 of 5
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US 441 North Bypass, Cherokee, NC 28719
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Choice Privileges Points
Quality Inn
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Ranked #15 of 28 Hotels in Cherokee
A recent review
5 of 5 stars Reviewed June 28, 2013
Brigette R Mint Hill, North Carolina
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156 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Quality Inn
See the most recent reviews
Mint Hill, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 28, 2013

We stayed at the Quality Inn as an alternate lodging because the casino hotel was full, This hotel was clean, The beds were clean and comfortable. The hotel had very nice customer service professionals and I call them that because they were courteous during our check in through our stay. The breakfast was not as Hearty as they advertised but... More 

Was this review helpful? Yes 1
Shea T, Assistant General Manager at Quality Inn, responded to this review

Thank you very much for the nice review of our hotel. We always appreciate feedback from our guests. Sorry our breakfast didn't meet your expectations. We will certainly try harder. We hope to see you again if you are in the Cherokee area. Have a nice summer. More 

Rickman, Tennessee
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 20, 2013

We stayed at this hotel because Harrah's Hotel was full. The lobby is beautiful and the area surrounding the hotel is very pretty. The bed was incredibly comfortable with ample pillows, however, with doors banging shut all night long, we didn't get the good night's rest we should have. Due to the lack of sleep during the night, we slept... More 

Was this review helpful? Yes 1
Shea T, Assistant General Manager at Quality Inn, responded to this review

Thank you for the review. Feedback is always appreciated. Sorry to hear that you did not get a good nights sleep because of the noise. Unfortunately since we are close to Harrahs it happens. Guests come and go all night gambling so I guess we have to take the bad with the good. Hopefully next time in Cherokee if you... More 

Boone, North Carolina
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 31, 2013

I stayed in a King Suite with a balcony and beautiful view. The room was clean and tidy and had a refrigerator , but no microwave. The front desk would not allow any later check out than 11:30 - even as a Choice Privelege Member- Odd!

Was this review helpful? Yes 1
Shea T, Assistant General Manager at Quality Inn, responded to this review

Thank you for the nice comments about our rooms. We do strive to have clean and comfortable rooms for our guests. Everyone loves the view from the suites overlooking the river. Plus we have the ducks! I'm sorry but none of our rooms have microwaves in them. We have one in the lobby that guests can use if they need... More 

Longs, SC
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 28, 2013

Our main goal for this trip was to be close to Harrah's Casino, knowing that we wouldn't be spending much time at this motel. However, I will be planning a trip there soon just to spend time at the motel (and maybe a little time at Harrah's!). Extremely clean, second floor room overlooking a trout stream, beautiful surroundings. Breakfast was... More 

Was this review helpful? Yes 1
Shea T, Assistant General Manager at Quality Inn, responded to this review

Thank you for the nice review of our hotel. We really do appreciate the feedback. We do get a lot of compliments about the river view rooms. Guests like to keep the balcony doors open so they can hear the creek flowing behind the property. We do strive to keep a good housekeeping staff here so that are rooms are... More 

Stone Mountain, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 19, 2013

My wife and I decided to take a trip to the mountains to gamble a bit and relax..Usually we stay at Harrah's but they were full so they sent us over to the Quality Inn and boy are we glad they did! Upon arrival, we were greeted by two pleasant little girls who absolutely made our whole trip. They were... More 

Was this review helpful? Yes 1
Shea T, Assistant General Manager at Quality Inn, responded to this review

Thank you for your nice review of our hotel. We have made a few new additions to our staff in the last 6 months and Melissa was one of those. She is very good at customer service as well as Katie. Katie has always been very nice and helpful as a front desk clerk. They seem to go above and... More 

Lincolnton, North Carolina
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 18, 2013

This is one of the best hotels in Cherokee, very close to the casino and good price. Staff were courteous, helpful and prompt. Treated us like they appreciated our business, which is hard to find these days! Rooms were nice size, clean, comfortable and had a balcony. Hotel is located right beside the river. We will stay here again when... More 

Was this review helpful? Yes 1
Shea T, Assistant General Manager at Quality Inn, responded to this review

Thank you very much for the nice compliment. We really strive to run a great property and keep it clean and comfortable for our guests. I am glad you enjoyed yourself while you were here and we hope to see you again soon. More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 5, 2013

This location was recommended by the casino as an overflow property. I read the reviews and had no idea of what to expect. I must say the score posted in the lobby is 100%, the staff was pleasant and allowed us to upgrade our room for additional charge on the riverside. We did not attend breakfast ( not early people)... More 

Was this review helpful? Yes 2
Shea T, Assistant General Manager at Quality Inn, responded to this review

I am glad to hear that you enjoyed your stay with us. Cleanliness is important to us also and we always hope our guests leave satisfied with their stay. We hope to see you again soon. More 

Columbus, Georgia
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 3, 2013

Stayed here with Choice Points , and was not disappointed, was greeted by front desk with a smile, and very friendly service. Stayed in King Suite, overlooking the river , room was very spacious and clean, met all of our needs for one night.. but if staying more than one night, note room did not have a microwave only refridg.... More 

Was this review helpful? Yes 1
Shea T, Assistant General Manager at Quality Inn, responded to this review

Thank you so much for the nice review. We do strive to run a nice clean property. I am glad you had a good stay and we look forward to seeing in the future. More 

Lineville, Alabama
Top Contributor
80 reviews 80 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 9, 2013

This hotel is a great choice for value. The rooms are clean, beds & pillows are decent. The free breakfast is good. The WiFi works. I stayed at 3 different places while in Cherokee and this place was the best if you're not at the casino hotel. I would definitely stay here again.

Was this review helpful? Yes 1
Shea T, Assistant General Manager at Quality Inn, responded to this review

Thank you for your nice comments. We really like to hear that guests enjoyed their stay and would stay with us again in the future. We really do appreciate it. Thanks again. More 

Clintwood, Virginia
Top Contributor
116 reviews 116 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed March 29, 2013

I stayed at the Quality Inn as an alternate site to the Casino Hotel.After struggling to locate the \motel,totally my inability to navigate,I arrived to a motel located write on the River.I requested a room overlooking the river,and was denied access,by the young couple who greeted me.The check-in was expedient but not necessarily accomodating.I requested a single King Size Bed... More 

Was this review helpful? Yes
Shea T, Assistant General Manager at Quality Inn, responded to this review

Sorry for the trouble you had locating our facility. We are a little off the main drag in Cherokee, but a lot of people like that, It makes it a little less noisy and still just a short drive to Harrah's. Not sure how you booked your room but if it was through Harrah's it is hard to accomodate all... More 

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