Everyone was very nice. Rooms seem very clean, But mattress was very bad. I have a bad back and they liked to have killed me, after about 2 hours of tossing and turning I went and slept in my car. I cant stay again unless update beds. more

My husband and I stayed one night here during our anniversary weekend get-away to the Smokey Mountains. The room (in building D) was much larger than we expected... included two double beds and a sleeper sofa. We also had a small dining table, as well as a separate sink and counter area for the coffee maker. There was a decent-sized... more

We had stayed at the Quality Inn once before on a weekend in Cherokee, but we were not sure about the name. We arrived midday Saturday and requested a non-smoking room with a view of the river. The check-in person was excellent! She gave us a few choices before we selected our room. We walked around the property and made... more

When we checked in, I found some melted "candy?" on the blanket on one of the beds. I went to the front desk to ask for clean blankets for both beds. The 2 clerks on duty were having a personal conversation and ignored me for about 2 minutes. One clerk became very rude and argumentative and insisted on coming to... more

We usually stay at the Holiday Inn Express when we travel, however we were lured by the beauty of the river to the Quality Inn(which has rooms that overlook this beautiful river). The rooms were standard, there were a few things that I would usually be willing to overlook, like there being NO fitted sheet on the bed, and ciggarette... more

What a great getaway. A suite on the river with a private balcony. Great service during my entire stay. The breakfast goes above and beyond most hotels in the area. Staff very friendly and helpful with directions and restaurant suggestions. more

Being a property owner myself and understanding the trade of vacation client service, I normally would not write a negative review unless there was something very wrong with a vacation rental. In this case, the rudeness and negative attitude of the male manager at Sleep In ruined one of the two nights of our weekend getaway - our first visit... more

we had a great stay at Quality, the people were friendly and the hotel clean. more

I'm 51 years old and this is the first time I have made a formal complaint so I don't write this lightly. My family and I have stay here at least 10 times in the last 5 years and have never had any problems until the last 3 visits. We discussed the problems that we had encountered , some minor... more