We took a rather large group to Cherokee, and we stayed at the Inn of the Seven Clans. We had three rooms that were all clean and in pretty good condition. The driver of the shuttle was very helpful and was more than willing to pretty much drive us anywhere really and never charged us once. They were even considerate...
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I really enjoyed my stay here everyone was sooo nice and friendly.and when our room key didnt work.when we arrived they where very apologetic and courteous about the situation. chip the shuttle driver was very helpful and gave us a little insight into the history of the land and native american way of life and he even stopped by the...
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Wonderful staff very clean hotel great service felt like we where at home wonderful rates and lots of great decor in the hotel
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Gracious - I cant even believe that the happy travelers listed below even stayed at the same motel that we did. Synopsis of our visit goes like this - checked in at 7:30 PM and the check-in worker, who was EXTREMELY rude to my husband, took my husbands cash payment for the stay but also charged our credit card that...
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Once our hotel staff was made aware of the situation, we immediately sent our Chief Engineer to inspect the room and clarify the situation at hand. I appologize that your stay did not meet your expectations. A complete refund has been issued to as a courtesy to you for your bad experience. This situation does not occur on a daily...
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What a plesant surprise! Had to go to Cherokee for a conference and this was one of our options for motel. I wasn't expecting much, but the new owners have really made a difference!
The rooms are comfy and clean. The staff struggled to keep up with the flow to the conference, but they adapted and did their best to...
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My family recently stayed here for a short trip. The staff was very friendly and helpful. The rooms and elevator were also very clean. We will definitely stay here again.
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Thank you for taking the time to let us know you enjoyed your stay with us. We are looking forward to hosting you and your family next time you visit the Cherokee area.
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Everytime we go to Cherokee this is the only hotel that we stay at. Everyone that works there are very friendly and professional. I recommend it to all my friends. Wouldn't even think of.staying anywhere else.
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Thank you for your loyality to our hotel. This confirms our staff is meeting our customer service goals and that makes me really proud of them. We want to build a foundation of repeat guest who enjoy staying at our hotel for many years to come. Thank you for your feedback and loyality!! Looking forward to seeing you next time...
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We were referred over to the inn after another hotel messed up our reservation. I am sure glad we went there. The front desk staff knew we were a little upset from the other hotel and made us feel at home and put us at ease.Check in only took a few minutes. After talking wth Chip and and the other...
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We have stayed here at least 4 times. Every visit is great!!! The Staff are all very nice and helpful. Lindsey and Ira are the best when you need information about places to eat or see. Also, Chip the shuttle driver is very friendly and professional, and he will go out of his way to make your trip to the...
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stayed there this weekend (1 nite) and it cost us 109.oo, this is not a 100 dollar a nite hotel. our room had a really bad odor and the bathtub was funky. ice machine was broken down, by the time we made it to the free breakfast, everything was almost gone.No water pressure for a shower. the staff was very...
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