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All 27 Cherokee hotels

Cherokee Grand Hotel

2.5 of 5 Hotel   |   196 Painttown Rd, US 441 and US 19, Cherokee, NC 28719
Hotel amenities
Cherokee Grand Hotel

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Ranked #18 of 27 hotels in Cherokee
A recent review
5 of 5 stars reviewed 4 days ago
Rebecca A Virginia Beach, Virginia
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122 people have reviewed this hotel

Traveler rating
    54
    26
    18
    10
    14
See reviews for
26
46
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Virginia Beach, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

It's not fancy with all the bells and whistles, but let me tell ya...the staff was WONDERFUL, close to the casino (within walking distance, or can use the free shuttle...CHIP was the Man); and the free hot breakfast was a nice addition.

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Nevada, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Parking was a problem only got to park in front of my room the last night there. I guess at least they have a parking lot but second night got last parking spot thank god. I will say I like the location and the people were helpful I was checked in right at 4pm. Everything in the room worked but... More

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Smyrna
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 26, 2014

I had a great time in Cherokee with one exception. Cherokee grand Hotel is horrible. We were unable to check in at 5 pm, yes 5 when check in time clearly states 4. We were told we had to come back later in the evening to check in as there was an issue with our room. I receive a call... More

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 26, 2014

We are faithful travelers that have booked at Cherokee Grand multiple times. We stayed in January and for the first time ever, we saw trash in the hallways for well over 12 hours. This past weekend, we experienced a fire alarm at 3 am-ish (which wasn't the fault of the hotel... it was the fault of the idiot that put... More

Was this review helpful? Yes 1
Kingston, Tennessee
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 9, 2014 via mobile

O.k., we could have booked a cheaper room at another hotel,but thank goodness we didn't! Have stayed at a number of hotels when visiting the casino in Cherokee,and our favorite was Inn of the Seven Clans,but could not find it in any of our searches...what a pleasent surprise to find out it is now the Cherokee Grand! Even better than... More

Was this review helpful? Yes 2
Charlotte, North Carolina, United States
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 5, 2014

Pros: Only a 10 min walk to the casino with a variety of fast food restaurants within walking distance. Friendly staff and average free breakfast. Eggs, sausage, waffles, coffee, yogurt, juice, muffins. Looks to be newly remodeled and was nicely decorated for the holiday season. Checkin was really easy as we had 5 rooms reserved. Easy to park near your... More

Was this review helpful? Yes 2
south carolina
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 2, 2014

Other than the check-in going a bit slow (computer crash), our stay was wonderful! Our room was not in the hotel but in one of the rooms outside (like a motel room). But that's not a complaint! This room was super clean and seemed to just recently been renovated or painted...the carpet seemed new. The bathroom was clean and well-equipped... More

Was this review helpful? Yes 2
Durham, North Carolina
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 30, 2013

I rented two rooms for two nights. One of the rooms had laminate floors that had not been swept. We found dust balls, bits of string, and even cereal on the floor. The bathroom was clean...except for the floor. I mentioned this to the front desk. They apologized and assured me housekeeping would address the problem. The next day housekeeping... More

Was this review helpful? Yes 1
Winston Salem, North Carolina
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 18, 2013

Probably the easiest check in at a hotel in recent memory. The line was maybe 10 guest deep and it was hardly a wait. The room was very spacious and clean. We hit the casino twice and came back to the room with nothing gained. Machines are very tight. We had a blast as it was 61 degrees in December... More

Was this review helpful? Yes 1
Murphy, North Carolina
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 15, 2013

As others have said, the front desk crew was wonderful. It is the inspection process of the rooms after check out that is weary. I was charged $150 without notice at the time of my check out for allegedly having smoking in the non-smoking room. I was told that photographic evidence existed and when I received it I was unable... More

Was this review helpful? Yes 3

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Additional Information about Cherokee Grand Hotel

Also Known As:
Inn Of The Seven Clans Hotel Cherokee
Inn Of The 7 Clans
Inn Of The Seven Clans Hotel
Ramada Cherokee
Cherokee Ramada
Address: 196 Painttown Rd, US 441 and US 19, Cherokee, NC 28719
Location: United States > North Carolina > Cherokee
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 27 hotels in Cherokee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Cherokee Grand Hotel 2.5*
Official Description (provided by the hotel):
Cherokee Grand Hotel is located in Cherokee, NC adjacent to Harrah’s Cherokee Casino. Come stay with us and you can choose to take a leisurely 5 minute walk to the Casino, take our complimentary shuttle on Friday and Saturday nights until midnight, or just drive over and use valet or park in the parking deck at the casino. The Casino offers all the live action gaming and slots available plus there are numerous places to eat, from Johnny Rockets and Dunkin Donuts to Brio and Ruth’s Chris, stay with us and you will be in close proximity to some great food and great entertainment! We are also very close to the historical attractions of the Cherokee Indian Reservation, including the Indian Village, Outdoor Drama, Museum of the Cherokee and downtown souvenir shopping. Our Hotel features spacious rooms with many having beautiful mountain views. We offer a number of complimentary hotel amenities including a free continental breakfast, a free shuttle to and from the casino on Friday and Saturday nights until midnight, free wireless internet access, free local calls and free parking. Each room has cable offering over 30 channels with a 32 inch color TV, in-room coffee, iron/ironing board, and hairdryers. We also offer triple sheet bedding with a down comforter and a mini-fridge and microwave in our deluxe rooms. We have a meeting/conference room available for your business needs. There is a fireplace located in the lobby for your comfort and each guest room is air conditioned. We also have a few spa/Jacuzzi rooms and connecting/adjoining rooms are available for your comfort. Our Front Desk is open and staffed for 24 hour service and our housekeeping staff takes extra care to provide a clean and comfortable stay. Come, enjoy your visit and let our home become yours. We look forward to seeing you soon! ... more   less 
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