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All 27 Cherokee hotels

Cherokee Grand Hotel

2.5 of 5 Hotel   |   196 Painttown Rd, US 441 and US 19, Cherokee, NC 28719
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Cherokee Grand Hotel
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Ranked #19 of 27 Hotels in Cherokee
A recent review
5 of 5 stars reviewed 4 weeks ago
BeaS265 Bunnell, Florida, USA
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145 reviews from our community

Traveler rating
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    23
    14
    17
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29
55
5
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bunnell, Florida, USA
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff was great! Chip checked us in and was a wealth of information on the area, history, and things to see. Our room was big and very clean. Breakfast was hearty with scrambled eggs, sausage, biscuits, sausage gravy, waffles and much more!

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Upon arrival the hotel looked fantastic! Newly remodeled and very clean. The front desk had a little notice stating if you use their website in the future to book your stay, not hotels.com, Expedia etc. your stay will be much nicer! I thought "ut oh" and I was right! We were sent to another part of the hotel. Outside next... More

Was this review helpful? Yes 2
Patrick L, Manager at Cherokee Grand Hotel, responded to this review

First of all we appreciate your feedback. We also apologize for the experience you had with your room. We want to assure you that everything in your review has been taken seriously and we looked into the situation regarding the room's cleanliness and have since terminated that housekeeper. We take much pride in being able to offer a clean room... More

Madison Heights, Virginia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff was very friendly and very informative on the area and places to see and to eat. The room was very clean and well stocked with accessories. Breakfast included eggs, sausage, biscuit, gravy, waffles and more. We will return next time in this area.

Was this review helpful? Yes 1
Camden, South Carolina
Top Contributor
51 reviews 51 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We rode bikes to Cherokee, NC earlier today and decided to stop by this hotel to see about accomodations. Rates were very reasonable, great location and we will definitely stay here again if we are visiting the area. Hotel is within walking distance of the Harrah's Casino but shuttle service is available depending on the day, time and dates. We... More

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Wilmington, North Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel was about what I would expect for the price. The staff was friendly and the breakfast was OK. It is located across the street from the casino which is no more than a 5 minute walk. The room was clean. Having read some other reviews I was concerned about my choice but I have no real negatives to... More

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Orlando
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed October 22, 2014

Where do I begin? Our group rented six rooms. One had a sweeper in the middle of the room. Two had no plastic liners in the trash cans. One assigned had not had the linen changed! Everyone complained of the level of cleanliness. Yes, this place is close to being a dump. If your plan is to visit the casino,... More

Was this review helpful? Yes 2
Statesville, North Carolina
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 26, 2014

My fiance and i stayed a night when we arrived back home next day we had an extra hundred dollar charge on our debit card and when we called about the charge, we basically was accused of stealing a coffee pot and they charged us $100 to replace it, we disputed it and after a few days the money was... More

Was this review helpful? Yes 7
florida
Contributor
13 reviews 13 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 20, 2014

I'll start by saying this hotel is in the process of a major remodel project in the main building. We got a great deal online for two nights in the middle of the week. Location-wise, it's almost directly across the street from Harrah's Casino - Very Convenient. Check-in was quick and the staff very friendly. Our first room had a... More

Was this review helpful? Yes 4
Garner, North Carolina
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 2, 2014

wonderful place, good room service, nice and friendly staff. Lots to see in the area, beautiful mountains all around. We visit often. I would like to say that on our last visit they acted like we were not able to get a smoking room, guess they were trying to fill certain area first...I just kept on demanding what my reservation... More

Was this review helpful? Yes 2
Manager105, Manager at Cherokee Grand Hotel, responded to this review

We love having you as our guests, thank you for the review! Please be aware that starting on September 7, 2014 we will be a completely smoke free hotel. The 4th floor has been smoking rooms but are undergoing a full renovation and will be non-smoking from here on. We do provide smoking areas outside. The no smoking policy will... More

Corryton
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 1, 2014

Booked at hotels.com and put in the notes that we would need a roll away, told the Gentleman at the desk, he said OK, but we never got one. I went to take a shower, reached down to turn on the water, and the handle fell into my hand, so we had to hold it on to turn the water... More

Was this review helpful? Yes 1
Manager105, Manager at Cherokee Grand Hotel, responded to this review

The maintenance issues you described have been addressed. We are currently undergoing a major renovation and know you will be pleased with the improvements to our deluxe rooms. We look forward to serving you again. More

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Additional Information about Cherokee Grand Hotel

Address: 196 Painttown Rd, US 441 and US 19, Cherokee, NC 28719
Location: United States > North Carolina > Cherokee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Cherokee Grand Hotel 2.5*
Number of rooms: 92
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Also Known As:
Inn Of The Seven Clans Hotel Cherokee
Inn Of The 7 Clans
Ramada Cherokee
Cherokee Ramada

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