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Extended Stay America - Charlotte - Pineville - Park Rd.

2.5 of 5
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10930 Park Road, Charlotte, NC 28226
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Extended Stay America - Charlotte - Pineville - Park Rd.
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Ranked #96 of 171 Hotels in Charlotte
A recent review
5 of 5 stars Reviewed June 7, 2015
MermaidSweat
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22 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kettering, Ohio
1 review
1 of 5 stars Reviewed 6 days ago NEW

There are 2 Extended Stay Americas in Pineville. This one is by far the scariest of the 2. Smells dank and smokey throughout hotel. Towels are crusty, mattresses/pillows are clearly old and uncomfortable. $130 with tax is a major rip off.

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Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 7, 2015

Perfect location. Amazing staff (The two women). Perfectly clean room. Comfortable bed and pillows. We always bring our own fluffy conforter so no opinion on the actual bedding. We were here for two weeks on business with a toddler. We absolutely would stay again and now would consider an ES for our actual vacations.

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Manager_11525, General Manager at Extended Stay America - Charlotte - Pineville - Park Rd., responded to this review

Thank you for taking the time to write a review of your stay. I appreciate you taking the time to write such a great review. I'm so pleased to hear that enjoyed your stay. As this hotels manager, we strive to provide guests with all the comforts of home, and to uphold our company's high standards. The staff and I... More 

Northbridge, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 8, 2015

I recently stayed at this hotel while visiting a friend in the area and I was very satisfied. First off, the hotel is located perfectly if you are looking for accommodations in the Pineville or South Charlotte area. CMC Pineville is located right across the street and there is plenty of restaurants and shopping, including the Carolina Place Mall, all... More 

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Manager_11525, General Manager at Extended Stay America - Charlotte - Pineville - Park Rd., responded to this review

The staff and I read your review, and would like to thank you for writing such heartfelt things about our hotel and the service you received. I am proud of our team for providing outstanding customer service. We are so proud to have provided you with a clean, spacious, and comfortable room at such a comfortable location. The staff and... More 

atlanta
1 review
5 of 5 stars Reviewed August 2, 2014

Great location ! You are only 20 minutes from charlotte and 15 minutes from South Park Mall. You can easy access the highway and there are many restaurants within the area. It is very quite, you are not bothered. I stayed here for 2 months. I believe it is a bit pricey but comfortable place to stay

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Rock Hill, South Carolina
1 review
3 of 5 stars Reviewed July 7, 2014

Close to cmc pineville which was reason for stay. However it wasn't the room i was described in brochure and when i made my reservations via toll free number. Extended Stay America was quite and peaceful at night and i did feel safe and it is in a good location. A little more expensive than it should be for the... More 

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Nashville, Tennessee
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 13, 2014

I stayed in this hotel for three nights in a standard room, which was booked through Hotwire. The hotel is set back from the road, so it felt like a very safe area, with no through traffic. The main street near the hotel was very busy, and there was everything from a hospital to a Chipotle within about a mile... More 

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Rocky Mount, North Carolina
2 reviews
1 of 5 stars Reviewed April 25, 2014

Made a reserveration 2 weeks in advance for a non-smoking room. At check-in (8:00 pm) was informed there was not one available. No recourse offered by staff at the desk. As I am asthmatic, needless to say - this was not a pleasant stay.

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Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 13, 2014

Its nice if you have no other pace to go, In this case me and my fiancé had to stay at this extended stay< they never had a sign up saying you can only have 1 or2 granolas a piece of fruit> it says none of that so I called corporate and they said we could have all we wanted.... More 

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San Diego, California
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed February 22, 2014

Overall I was very pleased with my stay there in 2013. Checked out in December, returned in January. Long term pricing went up a few dollars mid-month. Wanted to add comments regarding recent staff changes. Apparently the manager was transfered to another property, several of the staff also transfered. One of the newer staff told me that corporate was making... More 

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Columbia, SC
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed February 12, 2014

Our stay at this really nice inn was great! The facility was immaculate with everything working and in it;s place. We slept well and enjoyed the amenities provided. Our only point of agitation was the loudness of the bathroom fan (One switch controlled the light and fan). came on .

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