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Doubletree by Hilton Hotel Charlotte Airport

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2600 Yorkmont Rd, Charlotte, NC 28208
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Doubletree by Hilton Hotel Charlotte Airport
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393 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Loveland, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Truly enjoyed our stay at this lovely hotel. As it is labeled an airport hotel we were a little worried about the plane noise but heard nothing all night, we were worried about the quality of the room as a previous stay on points garnered a less than satisfactory room at another hotel in the chain some few years ago... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Charlotte, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

During my stay the hotel was incredibly loud past 3am. I was disappointed that when I complained about the noise all I was told was that the hotel was sold out by one group of people. I was not offered any resolution to the issue other than the indication that the hotel made a good profit off those staying there... More 

Review collected in partnership with DoubleTree by Hilton

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Richmond, Virginia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice place to stay not too far off of 85. I was here for a group get together. The room was nice and very comfortable. I especially loved that the entire 3rd floor was for Hilton Honors members.I would stay again. Price was affordable and parking was sufficient as well.

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Tad, Thank you for your recent visit and for posting your comments. We are always pleased to hear when guests enjoy their stay and plan to come back and visit us. We hope to see you in the near future. Happy Summer! More 

Charlotte, United States
1 review
4 of 5 stars Reviewed 1 week ago

Excellent lobby, wonderful staff, customer oriented, kind and willing to please. Staff members were accessible, friendly and easy to speak with......facilities were above average, the gym was in excellent condition. Warm cookies upon check-in, along with a bottled water, VERY NICE welcome.

Review collected in partnership with DoubleTree by Hilton

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Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Andrea, Thank you so much for your wonderful comments regarding our staff. We do our best to service our guests and make each guest stay as enjoyable as possible and I am delighted that we were able to accomplish this. Thanks again and we hope to see you in the near future. More 

Columbus, Ohio
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This property offers free airport shuttle. Located near Charlotte International Airport. Rooms are comfortable with standard amenities. Hotel has a restaurant in lobby area, hours are limited according to service. The property is a non smoking facility with designated smoking areas in the nicely landscaped courtyard. A pool is also located on site.

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Iflysky, Thank you for staying with us and posting your comments. We are happy that you enjoyed your stay, and were able to use our complimentary airport shuttle and other amenities at our property. Safe travels! More 

ORLANDO
2 reviews
4 of 5 stars Reviewed 1 week ago

The staff was outstanding. The only complaint I had was the loud sound of the room doors as they close. If you are caught off guard, it will make you jump out of bed. Nice exercise room and a beautiful enclose patio with the pool at the center.

Review collected in partnership with DoubleTree by Hilton

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Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Jorge, Thank you so much for staying with us and for your wonderful comments regarding our staff and hotel. We are pleased that you enjoyed your stay and we hope to see you again in the near future. More 

1 review
1 of 5 stars Reviewed 2 weeks ago

This is by far the worst Doubletree I have stayed at ever. Old, poor room layout and the service was terrible. Everything from housekeeping to dining was below minimum standards. The food, well not good either. This place needs new management ASAP!

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear George D, We are sorry we did not provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try and make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback... More 

Fairview Heights, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at the DoubleTree a number of times in the past and this stay was no different. Check in is efficient the rooms are great and the internet is reasonably fast for a free internet hotel. As in the past the only complaint is the limited menu, the lack of medium priced items, and the quality of the breakfast... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear James, Thank you so much for being a loyal guest at our hotel. We certainly appreciate your business as well as your feedback. We are delighted that you enjoy our staff as well as our accommodations. I will also share your feedback with our new chef in order to enhance your dining experience. Thanks again and we hope to... More 

Simpsonville, South Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had stayed here before while going to the Carowinds and loved it. Headed to Cancun from gsp with an overnight layover. We love the staff here and the warm cookies upon our arrival. We got a pleasant suprise when we got to our room...champaign and chocolate covered strawberries with a personalized card..thank you Doubletree for making our honeymoon night... More 

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Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Chrissy, Congratulations on your wedding! I hope you both enjoyed your honeymoon to Cancun! Thank you for such wonderful comments and we are always happy when our guest continue to come back to our hotel because they enjoyed previous stays. Safe travels home and we hope to see you on your return trip! More 

Boston, Massachusetts
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice choice at the Charlotte airport. I like staying in Hilton properties and while this was a little more than other choices close by I wanted a hotel that had a restaurant and outdoor pool. It was a quick trip and was perfect for what was needed.

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Elise G, Thank you so much for staying at our hotel during your quick trip to Charlotte. I am glad you were able to enjoy our restaurant and pool, and we had just what you needed. Thanks again and we hope to see you again in the future. More 

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