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Doubletree by Hilton Hotel Charlotte Airport

3.5 of 5 2600 Yorkmont Rd, Charlotte, NC 28208
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Doubletree by Hilton Hotel Charlotte Airport
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Doubletree by Hilton Hotel Charlotte Airport
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314 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I've lost count how many times I've stayed here, but I'm just never impressed! Attention to detail and cleanliness is a must besides customer service! It's a decent hotel, but when I walk into a smoky room, hair balls on rolled up towels, leftover hair products in drawer, grungy shower grout, hot water that takes forever and barely gets Luke... More

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Skyhost, Thank you for offering your opinion of your hotel. I was disappointed to see that we fell short in several areas during your recent visits. Please know that as a management team, we utilize comments from guests such are you, as a way to train our staff, and improve upon our service and property. I will certainly share... More

Stafford, Virginia, United States
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband was on business and I got to come along. The hotel was clean ! The staff friendly. The gym waa small, but nice. There were several restaurants with in walking distance. The only downside was the Internet was good only up at the front.

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Jayne, We are glad you were able to join your husband on his business trip to Charlotte, and are delighted that you enjoyed your stay with us. We also like to hear positive comments about our staff and cleanliness, so we appreciate you taking the time to let us know. Thanks again! More

Hobbs, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I received awesome service from the warm cookie at the front desk, to the dine-in dinner delivered to my room. Very clean, quiet, and professional. I will definitely frequent an available Double Tree in the future.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Chiquita, Thank you so much for posting such wonderful comments on TripAdvisor. We are happy that you enjoyed the service from both our front desk and food and beverage teams. Of course, our cookies are the best! Thanks again and we hope to see you in the near future! More

Bloomington, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is a very good, reasonably priced place to stay if you need to lay over for a morning flight in Charlotte. We didn't venture into town, so can't comment on location for for sight-seeing in the area. Although one would expect good service and above average accommodations at a Double Tree, this "airport" hotel was a pleasant surprise.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Uma S, We are happy that you were able to enjoy our hotel as a nice option for an early morning flight. Our complimentary 24 hour shuttle makes it very easy when getting to the airport in the wee hours of the morning. Thanks again and we hope to see you the next time your travels bring you back... More

Barbourville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The staff was friendly, the rooms clean & fresh. The breakfast was wonderful...and this hotel is in a great location. Very close to airport yet far enough away that you don't hear the loud planes all night. It has a great area outside for gathering. And the COOKIES are excellent!!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Kim, We know that as a traveler, you have many options for hotels and we are pleased that you chose us and enjoyed your stay. We too, love our airport location and while convenient to the airport and other Charlotte areas, we do not have the noise that the airport can sometimes bring. We are happy that you enjoyed... More

Edmond, Oklahoma
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The facilities are okay but repairs are needed. Wall paper in my room was peeling back. The shower drips and makes a noise all night. The service, now that's a different story. Checking in there were 6 people in line with one person at the desk. I saw two additional staff walking around instead of helping with the rush. It... More

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Steven M, Thank you so much for staying at our hotel and for your honest opinion of the stay. I was certainly disappointed to hear that your stay was not up to the level of your expectations, nor was it up to our standard. I will certainly address the service issues as well as the maintenance problems that you... More

Genoa, Illinois
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

good overall experience for business. close to airport but limited places to eat near by, when walking. one of the business center pc's did not work and printer was out of paper. one of the ac units in the room was dead, but second one was able to keep room comfortable. food was good but breakfast for diamond member was... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Patrick L, Thank you for staying at our hotel during your recent trip to Charlotte. We are pleased that you selected our hotel and that you enjoyed your overall stay. However we are disappointed that we fell short in several areas and appreciate the comments so that we can address the issues. Thanks again and we hope to see... More

Archdale
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stay was great; very nice hotel. Restaurant was a bit pricy but otherwise no issues. It would be convenient for travelers wanting to be close to the airport and there is ample parking. Rooms were good but do not have a refrigerator. Bed was comfortable. Some airport noise but not too loud.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Patrick, Thank you for staying with us and for posting your comments. We appreciate your feedback and are happy that you enjoyed your stay. We are happy that you enjoyed a good night's rest and found our airport location to be accommodating to your needs. Thanks again. More

1 review
4 of 5 stars Reviewed 2 weeks ago

Clean room, comfortable bed,friendly staff. Great locaton to all the attractions. If you have seen my other reviews, you know that I am big on secutity and safety. I an very particular about where I take my family. I felt completely safe inside and out. Was not crazy about the $12.50 per person breakfast buffet which is the standard hotel... More

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Michael S, Thank you for staying with us and offering good suggestions for improving our hotel. We are happy that you did enjoy your stay, but as we all know, there are always things that we can do better. We review comments such as yours when we decide on rates and offerings and will certainly consider your suggestions. Thanks... More

Chadds Ford, PA, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Not a very modern DoubleTree. Very old and dated. Small bedroom and small bathroom. Tiny Bar. Not a good value. Food menu is weak. Hotel is rather dirty. Good location. I will not stay there again. Other nearby Hilton brands are better choices

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Joseph B, Thank you for staying with us and for expressing your opinion of our hotel. I do apologize that we did not meet your expectations and hope that you will visit us again so that you can enjoy the true level of service and amenities that we offer. Thanks again. More

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Additional Information about Doubletree by Hilton Hotel Charlotte Airport

Address: 2600 Yorkmont Rd, Charlotte, NC 28208
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Hotel Charlotte Airport 3.5*
Number of rooms: 173
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Also Known As:
Doubletree Charlotte
Charlotte Doubletree
Hotel Style
#56 Business Hotel in Charlotte

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