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Doubletree by Hilton Hotel Charlotte Airport

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2600 Yorkmont Rd, Charlotte, NC 28208
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1 room 1 guest
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Doubletree by Hilton Hotel Charlotte Airport
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417 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Delran, New Jersey
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed yesterday NEW

Second day delay due to weather cancelation. Booked online as soon as my flight was cancelled, not many choices. Desk staff were very accommodating and helpful. The lobby, restaurant and open spaces were clean and modern. Room was a little musty, but I expect that in the tropical South. Restaurant food was excellent. A little overpriced, but typical for airport... More 

Was this review helpful? Yes
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Came into town for a soccer tournament. Field we played ended up being about 30 mins away and we had an 8:00 game. Breakfast was not supposed to start until 7 on weekend, but the hotel staff was very accommodating and started serving early both days so our girls could get fed and to their game to warm up early.... More 

Was this review helpful? Yes
Winter Park, Florida
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I use to love this hotel, but on my latest visit the hotel is starting to feel dated. My room was ok but nothing to get excited about. The room smelled of mold and of a previous smoker. I would love to see this hotel remodeled and brought up to a higher standard that it should be considering it is... More 

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Gregory, Thank you for being a loyal customer of our hotel and for providing feedback regarding your stay. We will be doing some upgrades in the next year, and we hope that you will come back to see our improvements. Thanks again and safe travels. More 

st. croix USVI
Level Contributor
85 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Bottom floor room, quiet and clean enough. Small workout area and outdoor pool. Restaurant on-site is adequate for breakfast, can't comment on other meals. Free shuttle to/from airport (CLT) and supposedly runs on the half hour. Not sure about this so be sure to let the front desk know when you'll want to use the shuttle. Apparently shuttle must be... More 

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Rcarp626, We always enjoy reading such positive comments regarding our staff, and are delighted that you enjoyed both our front desk and housekeeping teams. We will share your comments with our staff. Thanks again for staying with us. More 

Wallingford, Connecticut
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel was generally OK. The room was beginning to look a little shabby due to age I think. It was clean, just beginning to look a little sad. Wall paper was beginning to peel from the walls and a bit of mold around the window. It may have been because the bathroom did not have ventilation causing steam to escape... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Maria, Thank you for staying with us and for sharing your honest opinion about our hotel. We certainly want to make each guest stay as enjoyable as possible and we fell short in some areas. Thanks again and we do hope to see you again. More 

charlotte, United States
1 review
2 of 5 stars Reviewed 1 week ago

Would not recommend this hotel. My room had a massive wet spot in the middle of the floor and the creamer for the coffee was old and clumpy. There are plenty of hotels on the same street that offer more amenities for a better price.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Todd, We are sorry we did not provide the high quality you deserve. This is not typical of our hotel and staff and we have addressed the issues you mentioned with our team. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback... More 

Pittsburgh, Pennsylvania
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stayed at this Doubletree location on our way to our final vacation destination. This is our preferred hotel with our usual location being near Cleveland, OH when visiting family and friends. Upon arrival we were booked to a room on the 1st floor which had an odd smell. We mentioned this to the front desk employee who offered... More 

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Russ, Thank you so much for staying at our hotel and for your comments. We are happy that our staff was able to accommodate your requests. We will be doing some bathroom renovations in the near future and will certainly keep your thoughts in mind. We will see you again the next time you are in Charlotte. More 

Dallas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My connection got cancelled so I needed to find a hotel to stay at before my early morning trip the next day. This hotel was perfect for this purpose and they have a great staff and shuttle to get to and from the airport. My dinner that night was my Doubletree cookie!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear W Ross F, Thank you so much for staying with us when your flight was cancelled. We are happy that you were able to use our complimentary airport shuttle, and that you enjoyed the service that our team provided. Of course, the DoubleTree cookies are always the best! Thanks again. More 

San Diego
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

During my recent family visit to the East Coast, I chose to spend a night before my flight back to the West Coast. I have stayed at other properties around the Charlotte Airport but never the Doubletree. I found lots of free parking and a very friendly front desk When booking my room online, I found no Military rates but... More 

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear BobbyD6363, I am glad that you had the opportunity to give us a try one our recent trip our of Charlotte. We appreciate your loyalty to Hilton and are pleased that you enjoyed your stay. We hope that we will be your first choice the next time you are in Charlotte. Thanks again! More 

Jacksonville, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was visiting Charlotte NC for my birthday weekend. The first night there was a corporate function and we could hear everything as we were booked on the first floor. In the morning we were awaken by the neighboring rooms hangover sound effects in their bathroom. We left around 8a to visit some museums and do some shopping (which are... More 

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Gina, Thank you for staying with us and for posting your comments. We do apologize that the noise levels were a bit louder than you would have liked. We also agree that our signature cookie is the best. Safe travels. More 

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