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All 170 Charlotte hotels

Doubletree by Hilton Hotel Charlotte Airport

3.5 of 5 Hotel   |   2600 Yorkmont Rd, Charlotte, NC 28208
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59%
Ranked #71 of 170 hotels in Charlotte
A recent review
4 of 5 stars reviewed yesterday
Mamie B South Carolina, United States
  • Reviews (268)
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  • Room tips (34)
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268 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
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English first
South Carolina, United States
1 review
4 of 5 stars Reviewed yesterday NEW

The experience was good but the eating places were not close to the hotel. I would go back to a Double Tree but would choose another one in the same city. The staff was helpful and friendly, My family enjoyed the hot/warm cookies. The staff works hard to make your staff enjoyable and that is a plus.

Review collected in partnership with DoubleTree by Hilton

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Charlotte NC Airport, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

I was placed on the top floor which is a Hilton Honers floor. Seems I was across from a hospitality suite and the hotel was filled with high schoolers with access to this hospitality suite . All night doors slamming and loud talking. 2nd night I had to complain and while it quieted down for a while - it started... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Mark, Thank you for your recent visit. I am sorry to hear that you did not enjoy a peaceful night when staying with us. We will certainly evaluate the location of hositality suites in the future. Thanks again and I do hope that you will give us a second chance. More

Lyman, United States
1 review
5 of 5 stars Reviewed 1 week ago

WE had to change our plans due to a death in the family and Double Tree was very accommodating and we checked in after 11:30 PM and they made us feel at home and also gave us a lat check out since our flight did not leave until after 5:00.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Gary, Thank you so much for staying with us. We are pleased that we were able to make a difficult time a little better for you and your family. Thanks again and we hope to see you in the future. More

Fitzgerald, Georgia
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We were fortunate enough to choose DoubleTree on this stay, and it was so worth it. The front desk staff and house staff were the best we've encountered in a long while. Our room was well-appointed, comfortable, very clean and spacious. Breakfast was fresh, hot, and very tasty. The attention to detail made us feel at home, and the restaurant... More

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear KaiSims, Thank you so much for staying at our hotel and for the wonderful comments regarding our staff and restaurant. I will be sure to pass them along to our team. We hope to see you again in the near future. More

Murrells Inlet, South Carolina
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

I was very disappointed with the doubletree it is definitely not what I expected from a Hilton property. $130 for a night and you have to pay additional for wi-fi and no breakfast include in the cost. With 12:00pm check out time. We were woke up to house keeping putting a key card in the door at about 8:50am after... More

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Myrtle Beach, United States
1 review
3 of 5 stars Reviewed 1 week ago

To be a Hilton member hotel I guess I expected more. Who charges for Internet... and check out is at 12pm so why does house keeping wake you up at a little before 9 am. and then is it really that hard to sweep the floor now and then. For $130 no internet and no breakfast and woke up way... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Terri, Thank you so much for staying at our hotel. I am sorry that we fell short of your expectations and I do apologize. We will certainly keep your comments in mind when we evaluate our complimentary amenities and services. Thanks again and I do hope that you will give us another try. More

Atlanta, United States
1 review
5 of 5 stars Reviewed 1 week ago

My family and I were in town for a family reunion and we stayed at the Doubletree Hotel in Charlotte, NC by the airport. My stay was great. The hotel is clean and the price for the room was right. Check-in and check-out was easy and the ladies at the front desk were very pleasant and helpful. Also, the beds... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Marva W, Thank you so much for staying with us for your family reunion. We are delighted that you enjoyed your stay, as well as our staff. Thank you for your loyalty and we hope to see you again in the near future. Enjoy the rest of the summer! More

Middletown, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very good customer service! Very friendly staff. Very helpful with directions to places that I needed to go and great suggestions on places to eat. Cookies were warm and delicious. I did not have a microwave in my room so the staff warm my take out for me in there break room. That was very thoughtful of them.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Pamela C, Thank you so much for staying with us and for such wonderful comments. I will certainly share your review with our team. It is always our desire to meet each and every guest's expectations and I am happy that we were able to achieve that for you. Thanks again and we hope to see you again. More

Atlanta, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel is clean and in good repair, staff is friendly and helpful, location is great, and they have blackberry bushes adjacent to the parking lot filled with ripe berries.....yum! I would recommend this hotel to anyone doing business on this side of Charlotte.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Rocky C, Thank you so much for staying with us and for your wonderful comments. We are pleased that you enjoyed your visit and our team, and we hope to see you again in the near future. Have a great summer! More

Lawrenceville, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

My usual experience with Hilton operated hotels is excellent. My experience with Double Tree-Charlotte was not. Room Service food $30.00 Ribeye was poor. The window inside the room was so dirty that I cleaned it myself leaving the once white wash cloth a dirty brown color. I took photos of the wash cloth and left the maid service a note!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear William B, We are sorry we didn't provide the high quality of service you deserve. This is not typical of our hotel and staff and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel and your satisfaction is important to us. Thank you again for your feedback and... More

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Additional Information about Doubletree by Hilton Hotel Charlotte Airport

Address: 2600 Yorkmont Rd, Charlotte, NC 28208
Phone Number:
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree by Hilton Hotel Charlotte Airport 3.5*
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Also Known As:
Doubletree Charlotte
Charlotte Doubletree

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The DoubleTree by Hilton Charlotte Airport is just moments from the Charlotte Douglas International Airport (CLT) and welcomes you with thoughtfully appointed room accommodations and convenient amenities and services including our complimentary 24 hour airport shuttle service to and from the hotel. Our Charlotte, NC hotel is conveniently located close to Downtown, local sports venues, area businesses, shopping, museums and other Charlotte attractions. Enjoy the world famous WARM DoubleTree cookie upon arrival. We also boast a full service restaurant and lounge, and room service is available for breakfast, lunch and dinner. ... more   less 
Number of rooms
173

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