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Doubletree by Hilton Hotel Charlotte Airport

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2600 Yorkmont Rd, Charlotte, NC 28208
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Doubletree by Hilton Hotel Charlotte Airport
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455 Reviews from our TripAdvisor Community

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Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel was a typical Doubletree. I ordered the salmon with grilled vegetables and red skin mashed potatoes. I was expecting a bland meal, but was pleased how delicious the salmon was. The fish was very moist with a perfectly cooked center. The sides were tasty and not drowned in butter or sauces. I was very pleased.

Helpful?
Thank Flygirl4791
Minneapolis, Minnesota
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I will have to say the staff and particularly the airport shuttle drivers were OUTSTANDING. Getting on a shuttle at 4 AM due to travel delays isn't the best experience in the world, but the driver was awesome. As far as the room goes, it was accompanied by a horrible stale smell, I actually blamed it on the room next... More 

Helpful?
Thank Penny N
Miri L, on behalf of the staff at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Penny N, Thank you for your review of your experience with your guest room. At our property, we often utilize guest reviews to help us improve our hotel operations. We’ve reviewed your feedback with our hotel team and are now actively taking steps to freshen our guestrooms. We are glad your experience with the staff and shuttle drivers was... More 

Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Our flight from CLT was cancelled and we simply needed overnight accommodation before heading home the next day. We waited about 20 minutes for the hotel's airport shuttle which brought us quickly to the property. Check in was a bit slow as there were about 10 other guests in the shuttle checking in a at the same time. As a... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Leonard M
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Leonard M, Thank you for staying with us when your flight was cancelled. I am delighted that we were able to accommodate you and that you enjoyed your stay. We appreciate you utilizing the digital check in and that you were able to quickly get to your room. Thank you for the wonderful comments regarding our housekeeping team as... More 

Hawaii, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

No internet connection at all....they need to upgrade their bandwidth, this is one of the reasons we will never stay at this location again. Staff not so helpful when trying to get tourist information. The 1st night we got back to the room, front desk called to advise us we had been checked out. Not a good thing....who checked us... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marcy N
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Marcy, Thank you for staying with us and for your comments. I do apologize that you were not able to connect to the internet. We are in the process of upgrading our bandwidth, however, we do currently have internet capabilities so I do apologize that you were not able to connect. I have addressed the communication issue with our... More 

Barboursville, Virginia
Level Contributor
103 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived late and the staff was ready for my arrival. The room was just as requested and clean. I didn't stay long but in the morning the breakfast seemed well put together. I asked for a to-go cup for coffee and they also asked if I wanted a food container to go with it. Nice place and I'd stay here... More 

Helpful?
1 Thank Mark V
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Mark, Thank you so much for your nice comments regarding our hotel and staff. We are happy that you enjoyed your stay and hope to see you in the near future! More 

Etna, Maine
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stay in Doubletrees for our business trips anytime there is one close by. The staff was super friendly. Not frig or microwaves or exhaust fan in bathroom. For the extra money to stay here versus other places I have liked to see those things. Housekeeping didn't like replenishing our sugar or tissues. Food is excellent, breakfast and dinner.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jesse L
Winston Salem, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Doubletree Charlotte Airport recently. We found the following: a kind desk staff, efficient check in, clean room, and frequent shuttle service to the airport. We enjoyed our brief stay and will use them again when we are in Charlotte.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jolanta K
Level Contributor
4 reviews
3 of 5 stars Reviewed January 2, 2016 via mobile

I hope it's just tonight, but their Internet speeds are unbearably slow, and there's no Verizon 4G service here. Only 3G. Otherwise the facility is nice. Wishing I had booked somewhere else just for the Internet speeds.

Helpful?
Thank Travis A
1 review
3 of 5 stars Reviewed December 19, 2015

The hotel is nice enough, staff was very friendly and it s centrally located to the airport BUT if you are staying more than 1 night please note their "standard" rooms do NOT have a fridge or microwave, only their "Suites" do...and good luck with the rates and availability on their suites.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 782katrinad
south carolina
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 19, 2015

I have stayed at this hotel about 5-6 times over the last 3 years and it is always a very good experience. The park and fly courtesy that they offer is very convenient when flying out of Charlotte. They watch over my car while I am gone and I avoid paying any parking fees at the airport. Their shuttle is... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank carolinamike
Karen S, General Manager at Doubletree by Hilton Hotel Charlotte Airport, responded to this review

Dear Carolina Mike, Thank you for being a loyal guest at our hotel and for utilizing our park and fly package. We strive to please all of our guests and are delighted that we were able to use our airport shuttle service. Thanks again and safe travels! More 

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