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All 170 Charlotte hotels

Charlotte Marriott SouthPark

4.0 of 5 Hotel   |   2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel) (Barclay Downs)
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Ranked #29 of 170 Hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 4 days ago
KentuckySunLover Williamstown
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250 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Williamstown
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Pros-nicely appointed rooms, excellent food, good signage, plentiful free parking. Cons-could have been just a little cleaner--floors, breakfast buffet a little predictable and expensive for the price. We attended a weekend at this location and stayed over so we didn't have to travel after the reception. Hotel staff couldn't have been more pleasant. We ate at the breakfast buffet and... More

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Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located in an upscale residential/corporate park/shopping area. The hotel is roughly 30 years old, but is in great condition. While a typical Marriott property with the gold and maroon color scheme in the hallways and corridors. Rooms are all updated and in great shape. What stands out in my mind is the exceptional staff and customer service... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It’s exciting to know that our team of Hosts are the key reason you continue to visit with us. Thank you for appreciating our team’s devotion and sincerity when delivering customer service. We’re happy to hear that you enjoyed our hotel so much and look forward to hosting you again! More

Boone, NC
Top Contributor
66 reviews 66 reviews
33 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Marriott SourthPark s an older, but well maintained property located in SouthPark/Charlotte and very close to dining and shopping. The public areas, restaurant, and pool looked very nice, but we didn't use on this visit. Our king room was adequately sized with a large desk/chair, bedside chair & ottoman, mini refrigerator, and lighted closet (cozy robe included). At first... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to review our property, it sounds like we were able to provide a delightful getaway. We’re happy to hear that you enjoyed the guest rooms without being disturbed. It’s great to know you were able to take advantage of the Marriott Rewards program to benefit from the points and free Wi-Fi. We look forward... More

USA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed here several times over the past few years and am always impressed by unbelievably attentive and courteous staff. The location is pretty darn swell, with scads of restaurants within walking distance. The enormous South Park mall is right across the street, a good option for a nice stroll rather than the monotony of the hotel gym treadmill. Room... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It sounds like we surpassed every expectation you could have had during your stay! Our staff will be pleased to hear that you found them friendly and attentive, along with you enjoying our hotel and the surrounding SouthPark area. We look forward to the next opportunity of hosting you and thank you for such a positive review! More

Wrightsville Beach, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

Outstanding corporate property! Outstanding customer service from checkin to departure. Rooms were excellent, spotless in room and restroom and custodial staff friendly and helpful. Would highly recommend this property for business or leisure travel.

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for recognizing the cleanliness of our guest rooms and exceptional guest service you experienced with us. It’s always a special treat to receive such positive feedback and we hope you’re able to return to our property soon so we may continue to impress you! More

Asheville, North Carolina
Contributor
12 reviews 12 reviews
7 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Had a few rooms at this property for a family event. Everyting was great in the rooms, nice fitness center, and nice pool. The staff was very friendly and went out of their way to make sure we had everything we needed. The gentleman who worked in the lobby bar was amazing and have to say he made the trip.... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It’s exciting to know that your family trip was such a delight and that our hotel served for an enjoyable location. I will share your comments with our Hosts and the gentleman that helped you in the bar; he’ll be pleased to know you found him so helpful and enticing each night! Thank you for your positive review and we... More

New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Several members of our family stayed at the Marriott Charlotte South Park last weekend for a wedding. We were all so pleased with our hotel. The accommodations were excellent and the service could not be beat! We were greeted with friendly helpful staff throughout the weekend. I loved the hospitality table in the lobby- coffee, lemonade, wine, cookies, etc- what... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It sounds like the trip and wedding were a hit! Thank you for taking the time to review our hotel and share with us all the ways you were able to enjoy our property. Our Hosts will be pleased to hear that you found them helpful and friendly, along with enjoying our welcome amenities each day. We hope you find... More

Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I recently needed a convenient 2 night stay for a short notice trip to Charlotte. I chose the SouthPark Marriott as I had some familiarity with the area. Very pleasantly surprised and have nothing but good things to say about this property. I'm surprised that some of the Trip Advisor reviews are not as positive as my stay exceeded my... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to share your positive experience with us, we appreciate knowing when we exceed a guest’s expectations! We’re happy you were able to take advantage of our “Opt Out" program for housekeeping and being able to receive Marriott points in return. We hope you continue to have opportunities to visit the SouthPark area so we... More

new york
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

If you like having your room cleaned, do not stay here. When we checked in we were given a room that was obviously not cleaned (dirty bathtub and used shower gel and fresh hair) We expressed our concerns and were told "they will move us to another room". Some one knocked on the door and handed us a key and... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to share your feedback with us. I would like to apologize for the inconveniences you experienced while staying at our hotel. We understand there is a Marriott standard our guests expect when coming to visit with us, and we are disappointed to know we fell short of that for you. The “Opt Out” program... More

Cary, North Carolina
Contributor
14 reviews 14 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent the weekend in this hotel knowing due to the location. It's right across from the mall and has a lot of dining options. We didn't expect a lot from the hotel as it is an older hotel but they did a wonderful job in renovation. The room is large and comfortable and the bathroom is spacious. The staff... More

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are pleased to hear that we surpassed your expectations! Thank you for commending our Front Desk Hosts are their attentiveness. We appreciate knowing that the guest rooms were to your liking and will use your suggestions to improve our breakfast options for guests. We hope to the have more opportunities of hosting you in the future! More

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Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel)
Location: United States > North Carolina > Charlotte > Barclay Downs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
Number of rooms: 185
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte

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