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Charlotte Marriott SouthPark

#27 of 171 Hotels in Charlotte
Certificate of Excellence
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2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel)
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1 room 1 guest
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Charlotte Marriott SouthPark
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357 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charleston, South Carolina
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have stayed in this property many times. It is convenient to SouthPark Mall and vicinity, the staff could not be friendlier, and the rooms are large and comfortable. Plenty of parking, too. My only suggestion is the same one I give every hotel: Apple is 3 generations past using a 30 pin connector, so why can't the old clock... More 

Was this review helpful? Yes
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed there 2 nights and centrally located next to shopping. Nice gym and great outdoor area. The room were much nicer than the average hotel. No sure the cost, due to a company paid for it. Had a good time.

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Springfield, Ohio
Level Contributor
79 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is located in a great area for shopping and dining. The hotel backs up into upscale shops and is very close to a shopping mall and other eateries. The hotel staff was nice enough but not attentive or maybe just unaware of details. For example we called for extra washcloths and after waiting, received everything but the washcloths.... More 

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Atlanta, GA
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed at 4-5 other hotels in the Charlotte area - I am there for work. But, this is the nicest hotel in the vicinity that I have stayed in. The king room is quite spacious. The hotel is very clean and quiet. Parking is ample. But, they do nice things like set out popcorn and wine for the... More 

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for that glowing review of our property, we’re thrilled to know that we are your number one choice when visiting Charlotte! The welcome amenities we present each evening are our special way of appreciating guests for staying with us, so we’re glad you enjoyed those. We look forward to your next trip to SouthPark! More 

Ahoskie, North Carolina
Level Contributor
95 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

More modern than nearby hotel that I normally stay at. The rooms were nice but a little small and definitely feel more like a cookie cutter type room. The free wine as I entered the hotel was nice, with other drinks and refreshments available.

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We appreciate you taking the time to review our property. We find our guests deserve a special welcome amenity upon arrival so we’re happy you enjoyed that! We hope to have the opportunity of hosting you again in the future. More 

Houston, Texas
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visit this hotel often and I must tell you that Jeff and Lyndon are exceptional people. They are both very kind and helpful. These guys make you feel right at home. You too will have the same experience. I strongly recommend this hotel to anyone visiting South Park.

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking time to review and recommend our hotel! We love to hear from returning guests who have bonded with our Ambassadors. Jeff and Lyndon will appreciate your kind words about their service! We look forward to welcoming you back for another stay. More 

Shepperton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I was staying at the Marriott South park in Charlotte, NC on business. The reception and common areas of the hotel are beautiful. My room was spacious, clean, quiet and so comfortable. The hotel was conveniently located. As nice as the hotel was, I was most impressed by the excellent customer service I received from every Marriott associate I came... More 

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for reviewing our property! It’s great to know that your business trip was both productive and enjoyable during your time in SouthPark. We appreciate you for sharing your kind comments about our property but mostly our amazing staff of Hosts; they will value your kind words. We hope to see you for another visit soon! More 

Fort Washington, Pennsylvania
Level Contributor
102 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This has almost everything a traveler needs. A great location, comfortable bed, large bathroom, nice breakfast, and decent meeting areas. My only suggestion - fix the heating and cooling system. It wakes you from a sound sleep every time it clicks on (in my case, every 20 minutes). It's loud - very loud. My entire group had the same complaint... More 

Was this review helpful? Yes 1
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are happy to hear that you think our property has everything a guest could need to enjoy their visit in Charlotte with us. We do apologize for the noise disturbance you experienced from our in room AC units; I’ll be sure to share your comments with our team to see how we can improve those conditions for our guests... More 

Raleigh, North Carolina
Level Contributor
93 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Someone help this hotel. Great location, friendly staff, great potential. It just needs an updating. It feels worn to me. The bed was comfortable, but there were spots on the rugs, the furniture is worn, sometimes an odor, the ac was making noise, tub wouldn't drain properly, lots of small things that could be fixed with some TLC. The MR... More 

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for sharing your feedback with us. We appreciate your kind words about our SouthPark location and friendly Hosts. We will share you suggestions with our staff to see how we can further improve with service and décor. We do love The Park hotel history that we have with our property and hope to always incorporate that with our... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for a business trip. The location is great, very central to a lot of restaurants and shops. Best of all was the customer service, specifically Floyd. He greeted me everyday and was so helpful.

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We’re happy to hear that your business trip was successful and enjoyable. Floyd will appreciate your kind review on his service and attentiveness. We hope you find time to visit us in SouthPark again! More 

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