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All 170 Charlotte hotels

Charlotte Marriott SouthPark

4.0 of 5 Hotel   |   2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel) (Barclay Downs)
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Ranked #29 of 170 Hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersSilver level
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293 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arlington
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I selected this hotel based on licatuon, pricing and previous reviews from customers. Not only was there free parking (hard to find in this area) but they also had a concierge and valet parking 24hrs a day. Every staff member greeted us with a smile and we're very efficient and knowledgeable and kind. The room was amazingly clean and nice.... More 

Was this review helpful? Yes
Carolina Beach, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

We had a great stay at the Southpark Marriott. As soon as I walked in I was greeted by Sue. She was very friendly and helpful. Sue went out of her way to make sure our room was ok.. We had a service dog with us and she made him feel welcome as well.. everyone we encountered was friendly. We... More 

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It is great to hear how much you enjoyed our property and how accommodating Sue was during your stay. Sue will appreciate you recognizing her efforts in making you and your service dog so comfortable while staying with us. We look forward to your return to Charlotte so we may continue to impress you! More 

Washington DC, District of Columbia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a fine stay here - if Marriott Rewards member, get a room on the concierge level - - the food was great and the service excellent. (I think non-members can also get a room of that level, space permitting.) Rooms are comfortable and quiet; would stay here again.

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for reviewing our property! We are happy to hear that your room was comfortable and food in the concierge lounge were all to your liking. We look forward to the opportunity of hosting you again! More 

Hermosa Beach, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I must say I travel quite a bit & the staff at the Southpark Marriott are some of the nicest humans out there. Thanks for an excellent welcome. Friendly service, Sav Blanc welcome,.. what more could a girl ask for???

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are happy to hear how much you enjoyed your time in SouthPark and that our Hosts did such a great job at welcoming you. Such positive comments from an experience traveler as yourself are truly appreciated. We hope to see you again! More 

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a lengthy review, but well-worth my time and well-worth reading. Good customer service is important to me and I don't mind taking the time to brag about these fine folks. On Feb. 15, all electricity was down in my neighborhood. For several hours, I was cold, hungry and bored (no TV and I was tired of reading with... More 

Was this review helpful? Yes 1
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We always enjoy getting detailed reviews from our guests and we appreciate you sharing every positive experience you had with us. Floyd, Marci, Andrew, Nicole and Sherry will all value you acknowledging their hard work and commitment to making your stay so enjoyable. We are honored to have received such a high ranking on your scale of customer service and... More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

I would like to recognize Charlene, Lewis, and Marci at the front desk. Their personalities and friendly service was exemplary! All three were positive and excited about their role and job responsibilities. Being a frequent travelor, it is refreshing to receive this syle of treatment!

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

On behalf of Charlene, Lewis and Marci, thank you for recognizing their devoted service and positive attitudes. Our team understands that traveling can be exhausting which is why they focus on delivering such excellent customer care. We hope to host you again! More 

Vero Beach, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

This may be the best run Marriott property in the U.S. I do 80+ nights a year at Marriott hotels and this property was superb. Every member of the staff went out of their way to ensure I had everything I needed. Great location, with lots of restaurants in walking distance.

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are honored to be recognized as the best Marriott property you’ve visited! Thank you for recognizing our team on their efforts and how ideal our SouthPark location is. We hope to have the opportunity of impressing you again! More 

Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed 2 weeks ago

From check-in , Concierge lounge, wait staff, bellman all are excellent. The entire staff is focused on making their guests comfortable. Love the wine on check-in and coffee in the lobby. Really enjoyed my stay.

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for recognizing our staff on their great attitudes and attention to detail when it comes to our guests. We’re happy to hear that you felt so comfortable and welcome in our hotel, we hope to see you again! More 

Plano, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

During a recent stay at the Marriott Southpark, I had exceptional guest service from Sue and Lewis. When I called down for Advil, Sue searched and found out they were out of stock. She told me where the CVS was, but then offered to send Lewis, the bell man, to CVS for me. He arrived at my room at 9... More 

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for recognizing Sue and Lewis for the excellent service they provided you, they will appreciate your kind words. It was our pleasure hosting you and we’re happy to hear that we were able to leave such an outstanding impression on you. Please come visit us again soon! More 

Hollviken, Sweden
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Simply a nice hotel up to the Marriott standard. Its not the newest hotel, but upkeep good and service from all with a smile. Rooms standard size, clean and well maintained. The best about the stay – definitely the staff and the little services. Went for a run and doorman on seeing me running up promptly fished out a cold... More 

Was this review helpful? Yes
Chris T, Public Relations Manager at Charlotte Marriott SouthPark, responded to this review

HansR66 Thank you for posting about your experience at our hotel. We pride ourselves on delivering brilliant service to our guests and from your comments we acheived that. But it also sounds as though you you received several of our thoughtful service points. We appreciate your business and look forward to your next stay in Charlotte. More 

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Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel)
Location: United States > North Carolina > Charlotte > Barclay Downs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte
Hotel Style:
#3 Luxury Hotel in Charlotte
#5 Green Hotel in Charlotte
#23 Business Hotel in Charlotte
#23 Family Hotel in Charlotte
#35 Romantic Hotel in Charlotte

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