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Charlotte Marriott SouthPark

#20 of 171 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel)
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Charlotte Marriott SouthPark
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Ranked #20 of 171 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 3 days ago
Sheba R
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324 Reviews from our TripAdvisor Community

Traveler rating
    160
    107
    29
    16
    12
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60
72
9
126
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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1 review
4 of 5 stars Reviewed 3 days ago NEW

We needed a hotel for one night and wish we could’ve stayed longer. We will definitely re-book this hotel because of the excellent rate, the excellent service from booking to arrival. The view wasn’t great and we didn’t receive free breakfast, but the Staff was EXCELLENT and very accommodating. They were friendly and made our stay comfortable. The hotel is... More 

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New York
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 days ago NEW

We stopped here on our way to Hilton Head. The location was great - a large mall, many restaurants were nearby. The hotel was wonderful and I particularly liked the large bathroom. The only thing I question was that we are gold Marriott members, and we weren't offered the concierge floor. We ate breakfast on the main floor and a... More 

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London, United Kingdom
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Arriving mid afternoon from London,UK, I was pleased with the overall appearance of the hotel. I was welcomed by Jacqui on the front desk and promptly checked in. My room request of a high floor was accommodated. The room allocated was beside the lift and it was no problem for Jacqui to change that when I requested it. The room... More 

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for recognizing Jacqui for her assistance during your visit with us. We’re happy to hear how comfortable you felt in your guest room, especially after such a long trip. We do apologize for the maintenance inconvenience but we’re glad the AC issue was solved within minutes. We appreciate your recommendation and hope you enjoyed your time in Charlotte! More 

Coraopolis, Pennsylvania
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

Great Hotel...typically Marriott quality. Great staff, clean and comfortable rooms, convenient to Mall, restaurants, etc. Loved the stay! Tremendous amount of restaurants in the Mall and the Mall is literally walking distance from this hotel( maybe a 5 minute walk)!! It has a Maggianos, Cheesecake Factory, and Chuy's( Mexican food) and all are delicious.

Was this review helpful? Yes 1
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to review our property. We’re glad that you enjoyed your guest room, our friendly staff and the enjoyable SouthPark area. We hope to have the chance of hosting you again! More 

Asheville, North Carolina
2 reviews
4 of 5 stars Reviewed 1 week ago

I was not totally impressed with our room. It was plain but clean. However, I must compliment one of the gentleman, named Tony, working there. He held the door open as I walked out to the back seating area. I chose a little couch to sit and read. I had been sitting there for just a couple minutes and Tony... More 

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We appreciate you recognizing Tony for his attentiveness during your visit. He is a great asset to our team and will value your kind comments. We hope the remainder of your trip in Charlotte was enjoyable and hope to see you again! More 

Scranton, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for business and from the time we checked in, the staff took care of me and my colleagues so well! We had a great breakfast at the hotel and later in the day, they had a complimentary drink which was delicious! The hotel is updated and my loom was quite large. It was very clean and comfortable... More 

Was this review helpful? Yes 1
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are happy to hear that you and your colleagues felt so comfortable and taken care of by our Hosts. Our welcome amenities are a guest favorite, so it’s great you were able to enjoy the evening cocktails! We will share your positive comments and suggestions about our guest room with our team so we know where there is room... More 

Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The is a really nice property, staff was outstanding from check in to check out real Southern Charm. The rooms were very comfortable, and spotless clean. The breakfast was very good. It is a nice quiet area with shopping mall close by.

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for reviewing our property and for recognizing our staff’s attentiveness! We are happy you enjoyed yourself and hope to host you again! More 

Big Canoe, Georgia
Top Contributor
63 reviews 63 reviews
8 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

They have southern Charm and a friendly staff. The rooms were spotless and comfortable. The location to the mall is a plus. I really wish they would step up the breakfast area and menu. Please put the tv on closed caption . Loud music and sports channel no no no. Breakfast and the news please. More help needed for breakfast... More 

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We’re glad to hear that our staff charmed you with their southern hospitality. The SouthPark location is ideal and we’re glad you were able to explore it a little during your time with us. We are currently in the process of livening up our restaurant menu, so we will be sure to share your suggestions with our Chef. Thank you... More 

Weston, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

I very rarely write reveiws but felt the level of service I received on my recent visit to Marriott Southpark should be acknowledged. I have stayed at this hotel in past years but service level had seemed to decline. Well that has all changed. Floyd the bellman met me at the door, made sure I had dinner plans and acknowledged... More 

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We appreciate you taking the time to review our property. It was great to know that we were able to change your original opinion and to hear all about your experience with us. Floyd, Sue, Lyndon, Jeff and Steven will value you acknowledging each of them for the exceptional service you received. Thank you for sharing your positive comments with... More 

Blythewood, South Carolina
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Hotel and staff were very accommodating and knowledgeable of the local activities, shopping and dining. The hotel is centrally located for shopping and dining. The recommendations made by the staff and particularly the bellman Floyd, were excellent!

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Our staff, especially Floyd, will appreciate you recognizing their recommendations and accommodations during your stay. We take great pride in being experts of the SouthPark area and we’re happy that you enjoyed your stay because of that. Hoping to see you again! More 

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