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All 170 Charlotte hotels

Charlotte Marriott SouthPark

4.0 of 5 Hotel   |   2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel) (Barclay Downs)
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Ranked #34 of 170 Hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
maria p Lexington, Kentucky
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271 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Lexington, Kentucky
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here on a business trip with our 5 year old son. The staff was very friendly and accommodated our picky eater in the concierge lounge by bringing him cut up fruit. He was also given a toy car and light up stick when we checked in. Although these are small acts of kindness they are... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

One of the most beautiful hotels in the U.S. It is obvious that they take great strides in maintaining the property. Beautifully decorated for holiday in classic style. Couldn't help but get in the spirit. Whole Foods within a block.

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1 review
5 of 5 stars Reviewed 4 days ago NEW

The service at this hotel was spectacular. Specifically, one person Charlene Richa. On two separate occasions the restaurant was closed when I was looking to order a specific beverage after my workout. She went out of her way to not only get my beverage for me but was happy to do this. Every time I walk to or by the... More 

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Raleigh, North Carolina
2 reviews
2 of 5 stars Reviewed 1 week ago

I took my grandchildren to the American Doll Store and thought this would be a great place to stay. The lady at the front desk was not nice, the room had a door to the next room and I could hear them talking. This created a problem when the little girls and I went to bed at 8:30pm but didn't... More 

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are sorry to hear about the dissatisfying conditions of your guest room with us. We will share your comments about the bathroom and lacking toiletries with our Housekeeping Department to ensure we are cleaning to the Marriott standard, along with providing our guests with necessities. I understand the frustrations that your neighbors caused and apologize for the disturbances during... More 

Allentown, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

I Stay in hotels @ 100 nights per year for business. The people that work on this property are some of the nicest I have met anywhere. The hotel is clean, great workout room and pool too. The hotel is adjacent to a LARGE shopping mall of upscale stores (perfect to bring my wife on my next trip). People make... More 

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Atlanta, GA
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had heard some good reports about the hotel and decided to stay there on a recent Charlotte trip. I left very underwhelmed by my experience. The hotel interior, elevators, hallways and the rooms all seem dated. Even with Christmas decorations around the property, it just seems like the last renovation was 25 years ago. My chief complaint with this... More 

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Chris T, Guest Relations Manager at Charlotte Marriott SouthPark, responded to this review

Dear Mariettatraveler12, We are sorry that you did not get the level of service that you are accustomed to in our Club Lounge. This hotel was built with the Lounge on the first floor and the future of Marriott is that all Club amenities will be located on the main level. We are looking into the lack of food in... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our homebase for our trip to Charlotte to visit our family during Thanksgiving. The staff was amazing they remembered our names every time we entered and exited the hotel. The hotel is directly across the street from the largest mall in Charlotte, North Carolina. They have free coffee every morning in the lobby and they also had snacks... More 

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Chris T, Guest Relations Manager at Charlotte Marriott SouthPark, responded to this review

Steve T, thank you for your kind words in your post. We are very pleased that you were able to use our hotel as your home base over the Thanksgiving weekend. We are also available as home base for Christmas and post Christmas shopping excursions. Enjoy your day! More 

1 review
1 of 5 stars Reviewed 2 weeks ago

I am so disappointed! I wanted to reserve a room at this hotel and called to make a reservation. They transferred me to central reservations many states away! I wanted a special room, this was a fun occasion to go wedding dress shopping in charlotte. I called back again to try to speak to someone at the hotel and specifically... More 

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Chris T, Guest Relations Manager at Charlotte Marriott SouthPark, responded to this review

ConnieH, please accept my apology for the frustration that you experienced attempting to make a reservation at the property. Based on the date of this post I am assuming that you made this attempt over the recent Thanksgiving weekend. Our in house reservations department was closed over the holiday and we use as a back up our call center. I... More 

Franklin, Tennessee, United States
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have been staying at this property for years, way back when it was the Park Hotel. Even though we no longer live in Charlotte, we do travel there for a work a good bit and always enjoy staying at this property. The rooms are well appointed, the staff is superb, and the smell is always inviting thanks to the... More 

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Chris T, Guest Relations Manager at Charlotte Marriott SouthPark, responded to this review

KaraT, so glad to hear from a long time supporter. We as well enjoy the scents that change with the season at the property. Currently we have a wonderful Pine Tree aroma in the public spaces that make you feel like you are in a forest. We just hired a new Executive Chef, so be on the look out for... More 

Top Contributor
51 reviews 51 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed a weekend here on a shopping trip. We prefer Marriott properties and thine one didn't disappoint. Everyone on the staff was very, very nice and helpful. Always got a greeting coming in and a 'have a good say' going out. Our room was very good, spacious, up to date. I would have preferred a refrigerator instead of a wine... More 

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Chris T, Guest Relations Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for the positive post Senatorwho, I will be sharing them with the team. I appreciate your business at the hotel and look forward to your next trip of shopping and dining fun. Have a safe and joyful holiday season. More 

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Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel)
Location: United States > North Carolina > Charlotte > Barclay Downs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte
Hotel Style:
#3 Luxury Hotel in Charlotte
#5 Green Hotel in Charlotte
#27 Business Hotel in Charlotte
#37 Family Hotel in Charlotte
#39 Romantic Hotel in Charlotte

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