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Charlotte Marriott SouthPark

#22 of 171 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel)
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Charlotte Marriott SouthPark
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Ranked #22 of 171 Hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 4 days ago
Sarahlee40 Atlanta, Georgia
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311 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

One night stay with concierge access. Room has 2 queen beds and a desk and arm chair w/ footstool. Room gets dark at night which made for a great night sleep. Very comfortable bed and pillows. Air conditioning works very well. Room was clean and stocked well. Concierge room serves breakfast and evening hors d'oeuvres, desserts and drinks. All the... More 

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to share your experience with us. We are happy to hear our concierge lounge amenities were to your liking and that you found our staff so friendly and helpful during your stay. We appreciate knowing that you had a good night’s rest in our guest room and that you plan on returning to our... More 

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I do think the Charlotte Southpark Marriott has fantastic people working there and feel it is superior to any other Marriott in the carolinas. I return again and again because of Floyd who makes me feel like a queen! Jennifer for her consistent helpfulness with reservations as well as the rest of the team who represents what quality service is... More 

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to recognize Floyd and Jennifer for their attentiveness during all your visits to SouthPark. They are both dedicated Hosts at our property and will appreciate your kind comments. It is a very special day to be qualified as such a superior property and we are eagerly awaiting your next visit! More 

St. Louis, Missouri
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 1 week ago

We were so warmly welcomed to Charlotte after a weekend of traveling through snowstorms. We have never been so warmly welcomed. After an ice storm overnight, we saw the staff even out helping guests scrape their windows. Amazing service! We will be back and highly recommend this place because of the people. They truly make the difference here. A regular... More 

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We know traveling during those harsh conditions can be very tense, so we are happy to hear that you had such a great experience with us in SouthPark. Our Hosts are very committed to our guests and are always willing to go extra mile for them, especially with those ice conditions. We appreciate your positive review of our property and... More 

Fayetteville, North Carolina
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a girls' trip to Charlotte for a couple of days of shopping and stayed at this property. The entrance was under renovation but I must say that the staff went out of their way to overcompensate for the "change in progress." I cannot even say it was an inconvenience because it really was not. Parking was easy and... More 

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Sounds like you had a very successful trip to Charlotte by relaxing, shopping and exploring the local area! Thank you for acknowledging our hard working staff and for being so patient during the construction. Our Hosts are always committed to ensuring our guests make the most out of their trip in SouthPark; whether that is staying on property with our... More 

Roswell, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

My family came to celebrate the marriage of our son. We were hosting the Rehearsal Dinner for a large group of guests at a nearby venue. We had lots of things to be used for the dinner that had to be moved in and out of the car several times. We had stayed at this hotel several times and we... More 

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are so happy to hear that you feel at home and taken care of when you stay with us in SouthPark. Our Bellmen and Hosts are very committed to delivering top tier experiences to all our guests and they will appreciate you recognizing their efforts. Congratulations to your son on his marriage and we look forward to seeing you... More 

Senior Contributor
24 reviews 24 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location and excellent service. Rooms are nice and large, as are the bathrooms. Excellent concierge lounge with great staff. Lots of restaurants nearby and a beautiful courtyard in back with fire pits and plenty of seating. About the only thing that I would knock this Marriott down on is the quality of their mattresses. Thin and cheap feeling.

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for sharing your experience with us, we’re glad that you enjoyed the comfortable patio, our concierge lounge and attentive staff. Though we’re happy the guest room and bathrooms were to your overall liking, we apologize for the uncomfortable mattress and will share your comments with the appropriate team so we can look into this unique situation. We hope... More 

Berea, Ohio
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent one night here when we were en route from Ohio to South Carolina. We stayed here a few years ago on the same trip and returned because we never forgot how nice the staff was and how perfect the location is. It has not changed and we couldn't be happier! The hotel is located in a safe, brightly... More 

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are thrilled to hear that you were just as impressed with our property as you were a few years ago! Our Hosts will all appreciate you recognizing their efforts to make this visit so delightful for you from check in to breakfast the next day. Thank you for being so understanding and patient with Cory and our team as... More 

Montgomery, Alabama
Top Contributor
126 reviews 126 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is perfectly located in the South Park area of Charlotte with great access to shopping and great restaurants. The guest rooms and meeting rooms are very comfortable and the bar area is great for small get to gathers.

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to review our hotel for its ideal location and comfortable guest rooms. We appreciate you recommending our bar area for a social hour and we hope to have the opportunity to host you again! More 

Little Rock, Arkansas
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed four nights at this hotel for a business trip. Upon arrival, we were joyfully greeted by several members of the staff. Each and every staff member that I interacted with was so nice and accommodating. The hotel is a little older but has had some recent updates. The self-parking was complimentary. As a Gold rewards member, you'll... More 

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are so pleased to hear that you plan on visiting with us again should you find yourself in Charlotte! Thank you for taking the time to share your positive experience with us and detailing out all your favorite parts of our hotel. Our Hosts will appreciate you recognizing their focus on customer service and providing you with such accommodating... More 

Roanoke Va
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have stayed twice at this location although about 5 yrs apart. Remembered when we pulled up. This hotel doesn't disappoint. Just outside the city but an easy drive to downtown Charlotte. Directly across from a fabulous mall. Wonderful staff. There is so much available in the surrounding area. Our first choice for the Charlotte area.

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are happy to hear that after 5 years, you were still just as impressed with our property as you were the first visit. Thank you for your positive comments about our staff and the beautiful SouthPark area. We hope to see you again! More 

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