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All 170 Charlotte hotels

Charlotte Marriott SouthPark

4.0 of 5 Hotel   |   2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel) (Barclay Downs)
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Ranked #28 of 170 Hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 2 days ago
meganbeth4 Bloomfield Hills, Michigan
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254 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bloomfield Hills, Michigan
Top Contributor
78 reviews 78 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I spent 3 nights on the concierge floor. We were greeted by two wonderful employees who seemed to truly enjoy their job which was refreshing! My room was on the 5th, but the concierge room was on the first floor which I found odd. The room itself was fair. Honestly, at $300 a night before taxes, I would expect much... More

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Des Moines, Iowa
1 review
5 of 5 stars Reviewed 1 week ago

My mother and I came to Charlotte for a wedding/business trip and stayed for 3 days in this hotel. the service was incredible! Every staff member made us feel welcome and at home and went out of their way to take care of us. Charlene the concierge was awesome-she took care of our every request with a smile and went... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It is great to hear about how enjoyable you found our hotel and great staff of Hosts. Charlene and Floyd are dedicated members of our team and will appreciate you recognizing their efforts! We are excited to hear that we’re your number one choice when coming to visit in Charlotte; we’ll be awaiting your next visit! More

Knoville
Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a nice Marriott. We stayed in a Club Level King room. The room was very spacious and modern. I loved all the seating areas. Bathrooms are stocked with Aveda products which are generously provided, and as always Aveda smells great. This hotel's club lounge was excellent. Sometimes they are hit and miss, but the food provided in this... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for your positive review on our property! It’s great to hear from guests who get to experience all that our hotel has to offer with club level guest rooms and our lounge. Our kitchen staff will appreciate your kind comments about the delicious food. We know traveling as a family is always a special treat and we’re glad... More

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We were in Charlotte for less than 24 hours and were pleased to have this Marriott as our home base. Easy parking and centrally located to the Northern Davidson area and the Southern Ballantyne area where we were visiting.

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to review our hotel! We are happy to hear that you found our hotel so accommodating and ideally located. We hope to have the opportunity of hosting you again! More

Williamstown
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pros-nicely appointed rooms, excellent food, good signage, plentiful free parking. Cons-could have been just a little cleaner--floors, breakfast buffet a little predictable and expensive for the price. We attended a weekend at this location and stayed over so we didn't have to travel after the reception. Hotel staff couldn't have been more pleasant. We ate at the breakfast buffet and... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It sounds like you had a very enjoyable time staying with us for the festive wedding weekend! We appreciate your feedback and will share your compliments with our Hosts and Banquet staff, along with your recommendations for improvements with our housekeeping and restaurant departments. We’re excited to hear that you plan on visiting us again and will work towards perfecting... More

Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is located in an upscale residential/corporate park/shopping area. The hotel is roughly 30 years old, but is in great condition. While a typical Marriott property with the gold and maroon color scheme in the hallways and corridors. Rooms are all updated and in great shape. What stands out in my mind is the exceptional staff and customer service... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It’s exciting to know that our team of Hosts are the key reason you continue to visit with us. Thank you for appreciating our team’s devotion and sincerity when delivering customer service. We’re happy to hear that you enjoyed our hotel so much and look forward to hosting you again! More

Boone, NC
Top Contributor
67 reviews 67 reviews
34 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The Marriott SourthPark s an older, but well maintained property located in SouthPark/Charlotte and very close to dining and shopping. The public areas, restaurant, and pool looked very nice, but we didn't use on this visit. Our king room was adequately sized with a large desk/chair, bedside chair & ottoman, mini refrigerator, and lighted closet (cozy robe included). At first... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to review our property, it sounds like we were able to provide a delightful getaway. We’re happy to hear that you enjoyed the guest rooms without being disturbed. It’s great to know you were able to take advantage of the Marriott Rewards program to benefit from the points and free Wi-Fi. We look forward... More

USA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 13, 2014

I've stayed here several times over the past few years and am always impressed by unbelievably attentive and courteous staff. The location is pretty darn swell, with scads of restaurants within walking distance. The enormous South Park mall is right across the street, a good option for a nice stroll rather than the monotony of the hotel gym treadmill. Room... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It sounds like we surpassed every expectation you could have had during your stay! Our staff will be pleased to hear that you found them friendly and attentive, along with you enjoying our hotel and the surrounding SouthPark area. We look forward to the next opportunity of hosting you and thank you for such a positive review! More

Wrightsville Beach, North Carolina
1 review
5 of 5 stars Reviewed September 8, 2014

Outstanding corporate property! Outstanding customer service from checkin to departure. Rooms were excellent, spotless in room and restroom and custodial staff friendly and helpful. Would highly recommend this property for business or leisure travel.

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for recognizing the cleanliness of our guest rooms and exceptional guest service you experienced with us. It’s always a special treat to receive such positive feedback and we hope you’re able to return to our property soon so we may continue to impress you! More

Asheville, North Carolina
Contributor
12 reviews 12 reviews
7 hotel reviews
5 of 5 stars Reviewed September 6, 2014

Had a few rooms at this property for a family event. Everyting was great in the rooms, nice fitness center, and nice pool. The staff was very friendly and went out of their way to make sure we had everything we needed. The gentleman who worked in the lobby bar was amazing and have to say he made the trip.... More

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It’s exciting to know that your family trip was such a delight and that our hotel served for an enjoyable location. I will share your comments with our Hosts and the gentleman that helped you in the bar; he’ll be pleased to know you found him so helpful and enticing each night! Thank you for your positive review and we... More

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Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel)
Location: United States > North Carolina > Charlotte > Barclay Downs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
Number of rooms: 185
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte

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