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All 170 Charlotte hotels

Charlotte Marriott SouthPark

4.0 of 5 Hotel   |   2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel) (Barclay Downs)
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Ranked #32 of 170 Hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 weeks ago
Tom H
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280 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plymouth Meeting, Pennsylvania
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

I travel a great deal for business and pleasure and I usually receive decent service at a Marriott, but my credit card was no longer valid and instead of calling me the hotel locked me out of my room.

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are sorry to hear about the situation with the credit card used at check-in. Our staff is instructed to attempt to contact the guest in their room to obtain a different method of payment. If the guest is not available, the lock will be changed until a new payment is received. We understand that this can be frustrating and... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We were visiting family in Charlotte and needed a great place to stay. We researched area hotels and picked the South Park Marriott. The service and staff was unbelievable. The room was perfect. We have stayed at hotels all over the southeast and this was our best experience ever. We will stay here again next time we come to Charlotte!... More 

Was this review helpful? Yes
Chris T, Guest Relations Manager at Charlotte Marriott SouthPark, responded to this review

TomH There are so many choices in Charlotte for a place to stay, and we are thrilled that your research led to us and we delivered on our expectations. We look forward to your next visit in Charlotte and wish you safe travels until that time. More 

Pine City, New York, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our son lives in Charlotte and recommended that we stay here. We could not have been happier. The staff is not only friendly and courteous, but was very attentive to our needs. The room was immaculate! As we come here to visit, this will be our home away from home. It is also in a great location, just a walk... More 

Was this review helpful? Yes
Chris T, Guest Relations Manager at Charlotte Marriott SouthPark, responded to this review

DonnaF Thank you for the kind words about the hotel and the team. We are very excited to be able to continue to be your home away for home when in Charlotte. More 

Kernersville, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I love this hotel. I visit every January and always look forward to my little retreat at the SouthPark Marriott. So many special touches, a clean room, and fabulous room service food are all great reasons to keep going back. But what really tips the scales is the staff. Even the housekeepers are cheerful and friendly. The doorman did an... More 

Was this review helpful? Yes 1
Chris T, Guest Relations Manager at Charlotte Marriott SouthPark, responded to this review

Minniemama2004, Thank you so much for the kinds words about the team. We have given a shout out to Charlene for heer exellent service as well as the other areas that you mentoned in your comments. We are all looking forward to your next visit! More 

Myrtle Beach, South Carolina
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 3 weeks ago

Our daughter was invited to a birthday party at the American Girl doll store in Charlotte. We booked at this hotel because it is right across the street and offers an American Girl doll package. The whole experience was fantastic! Before arriving I had received an email asking for my daughter's name and her American girl doll's name. Upon checking... More 

Was this review helpful? Yes
Chris T, Guest Relations Manager at Charlotte Marriott SouthPark, responded to this review

KrisF We are thrilled that the experience for your daughter was so wonderful. We are very fortunate to be able to partner with American Girl and offer a memorable hotel experience for you and your daughter. As well, Marriott will be offering complimentary Teir 1 Wireless to all of our Rewards members that book online, via our telephone reservations or... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff is fantastic, friendly,and very attentive. Charlene went an extra 10 miles to make us feel like royal guests. My sister and I stay at this hotel for our annual celebration of my being cancer-free. We will ALWAYS stay there!

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for your kind words about our staff, Charlene will be so happy to hear how much of an affect she had on your stay. With such a special celebration, we are honored to be a part of it and to host you two each year. We look forward to next year’s visit! More 

Chevy Chase, Maryland
Top Contributor
54 reviews 54 reviews
48 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Marriott SouthPark provides a very solid hotel experience. You can still catch glimpses of its former glory from its days as The Park, when it was considered the best boutique hotel in Charlotte. That's a good and a bad thing. It's a little more distinctive than the average Marriott, but it also feels just a little dated. That said,... More 

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for reviewing our property. We appreciate you recognizing the history behind our hotel from when it was originally the Park Hotel. Our staff will value you recognizing their service skills as they stay friendly and efficient with each guest’s needs. While we wish you could take the Marriott bed home with you, we’re glad you continue returning to... More 

Charlotte, North Carolina
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I needed a room quickly for Christmas and booked it less than a week in advance and the rate was great and the reviews were acceptable so I gave it a try. The staff were extremely friendly and helpful. Everyone that works there does a great job at meeting whatever need you have. They gave me a glass of wine... More 

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It’s great to hear that we were able to accommodate you and your family for the holidays. We know traveling this time of the year can be stressful so it’s wonderful to see that everything was to your liking. Our staff will appreciate your kind comments about their service and delicious foods that were provided during your stay. As for... More 

Raleigh, North Carolina
Top Contributor
53 reviews 53 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed December 20, 2014

We recently stayed at this hotel again. It is starting to show its age. It was very clean and the staff is fantastic. However, it is dated and furniture and mattress are showing wear. We love the location, many restaurants nearby plus the great Southpark Mall. I remember when this was the Park Hotel and it was grand! With a... More 

Was this review helpful? Yes 1
Chris T, Guest Relations Manager at Charlotte Marriott SouthPark, responded to this review

JWO55 Thank you for taking the time to share your comments with us about your stay. We are thrilled that the staff treated you and your guests well. There are many fond memories of the Park hotel and we hope to live up to that expectation. Thank you for staying with us and we hope to see you in the... More 

Lexington, Kentucky
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 18, 2014

My husband and I stayed here on a business trip with our 5 year old son. The staff was very friendly and accommodated our picky eater in the concierge lounge by bringing him cut up fruit. He was also given a toy car and light up stick when we checked in. Although these are small acts of kindness they are... More 

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It’s always a delight to hear our guests appreciate all the ways our Hosts work to assist our guests, especially with the little things. We know traveling can become a bit of commotion, so we enjoy welcoming guests with amenities, as well as offering something special for the children; we’re happy that your son enjoyed his toys. We look forward... More 

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Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel)
Location: United States > North Carolina > Charlotte > Barclay Downs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
Number of rooms: 185
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte
Hotel Style:
#3 Luxury Hotel in Charlotte
#5 Green Hotel in Charlotte
#23 Family Hotel in Charlotte
#33 Business Hotel in Charlotte
#43 Romantic Hotel in Charlotte

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