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All 170 Charlotte hotels

Charlotte Marriott SouthPark

4.0 of 5 Hotel   |   2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel) (Barclay Downs)
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Ranked #29 of 170 Hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 4 days ago
Kara T Franklin, Tennessee, United States
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263 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Franklin, Tennessee, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We have been staying at this property for years, way back when it was the Park Hotel. Even though we no longer live in Charlotte, we do travel there for a work a good bit and always enjoy staying at this property. The rooms are well appointed, the staff is superb, and the smell is always inviting thanks to the... More

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Columbia,
Senior Contributor
46 reviews 46 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed a weekend here on a shopping trip. We prefer Marriott properties and thine one didn't disappoint. Everyone on the staff was very, very nice and helpful. Always got a greeting coming in and a 'have a good say' going out. Our room was very good, spacious, up to date. I would have preferred a refrigerator instead of a wine... More

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Roanoke, Virginia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were greeted with glasses of champagne; this after a LONG day of traveling! Front desk staff were kind and helpful … very efficient. The room was fresh and clean and very inviting. The location was excellent, we were able to walk to local restaurants for dinner both nights, and there was much to choose from. As an extra bit... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We appreciate hearing about your great stay with us! Traveling near and far can get stressful sometimes which is why we welcome our guests with cocktails and a snack; it’s the little things to start your visit off right. Thank you for your kind words about our guest rooms and dedicated team of Hosts. We’re happy to hear that the... More

Mainz, Germany
2 reviews
2 of 5 stars Reviewed 2 weeks ago

We stayed here for three nights on a two week trip through the USA. This was by far the most expensive hotel we stayed in and the only one at that, which did not offer free WIFI! Not only was it not free, it was priced at almost 13$ per day, which is frankly abhorrent since nowadays as a foreign... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for sharing your experience with us. We understand that there can be a frustration with additional costs on amenities such as WiFi. On future stays with Marriott hotels, if you sign up for our Marriott Rewards program, which is free to join, you will receive complimentary WiFi. We are happy to know that we were part of your... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I have to say that the Marriott Charlotte SouthPark is wonderful. The rooms are great, the pool, bar, workout facility all top notch. The folks such as Charlene Richa at the front desk are wonderful. After a rough travel day, Ms. Richa greeted me with a smile and a helping hand. She really made me feel welcomed!!! Can't miss with... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It is great to hear such a positive review from a Marriott Platinum member given the number of hotels you must travel to on regular basis. Thank you for recognizing Charlene for her hard work and ability to improve your day upon arrival, she is a devoted team member and will appreciate your kind words. We hope you have more... More

Bowie, Maryland
Top Contributor
71 reviews 71 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First surprise, there was actually a doorman waiting to help me when I drove up. He walked me to the front desk and was very welcoming. Immediate service and whisked off to my room. While "standard" Marriott room, it seemed slightly fresher/cleaner and very quiet. Good temperature control, great bedding/comfortable bed, clean bathroom, thick towels = great night's sleep which... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are happy to hear that everything was to your liking, from our welcoming bellman to the cozy towels in your room. Thank you for kind words about our hotel décor and ambiance, we hope you have more opportunities of traveling to Charlotte for business so we may continue to host you. More

Waxhaw, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is the most amazing place I've ever stayed in. Clean, bright, warm and the best staff. They remember your name, really care for your comfort and do everything possible to make you feel at home. I wouldn't stay anywhere else in the Charlotte area.

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you so much for appreciating our property in such a warm way! Our staff of hosts are very devoted to providing our guests with outstanding experiences and it’s always a treat when they are recognized for that. We look forward to your next visit in Charlotte! More

Hartford, Connecticut
1 review
5 of 5 stars Reviewed 4 weeks ago

I have been a business traveler all 20 years of my career so far. Marriotts are generally my favorite hotels, and today I am especially grateful for the wonderful staff at the Charlotte Marriott Southpark. Tonight our organization we held a reception for approximately 100 families. The events staff were incredibly helpful and efficient in helping me resolve an issue... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for that glowing review on our hotel! It is wonderful to hear that our hosts were so helpful in your time of need. Our events team will be happy to hear how much you enjoyed the reception, along with our great outdoor patio set up. We appreciate you recognizing every part of our hotel, from our informative bellmen... More

Bloomfield Hills, Michigan
Top Contributor
78 reviews 78 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 21, 2014 via mobile

I spent 3 nights on the concierge floor. We were greeted by two wonderful employees who seemed to truly enjoy their job which was refreshing! My room was on the 5th, but the concierge room was on the first floor which I found odd. The room itself was fair. Honestly, at $300 a night before taxes, I would expect much... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for sharing your experience and suggestions with us. We do apologize for the less than satisfying experience you had while staying with us. Our concierge staff will appreciate your praises for their hard work and friendly demeanor. We will share your comments with the proper departments so we may improve our hotel and have the opportunity of hosting... More

Des Moines, Iowa
1 review
5 of 5 stars Reviewed October 15, 2014

My mother and I came to Charlotte for a wedding/business trip and stayed for 3 days in this hotel. the service was incredible! Every staff member made us feel welcome and at home and went out of their way to take care of us. Charlene the concierge was awesome-she took care of our every request with a smile and went... More

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It is great to hear about how enjoyable you found our hotel and great staff of Hosts. Charlene and Floyd are dedicated members of our team and will appreciate you recognizing their efforts! We are excited to hear that we’re your number one choice when coming to visit in Charlotte; we’ll be awaiting your next visit! More

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Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel)
Location: United States > North Carolina > Charlotte > Barclay Downs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
Number of rooms: 185
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte

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