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All 170 Charlotte hotels

Charlotte Marriott SouthPark

4.0 of 5 Hotel   |   2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel) (Barclay Downs)
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79%
Ranked #34 of 170 hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 1 week ago
DruckersTravel4Fun Madisonville, Louisiana
  • Overview
  • Reviews (230)
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  • Room tips (32)
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230 people have reviewed this hotel

Traveler rating
    101
    81
    24
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See reviews for
39
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Madisonville, Louisiana
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Loved this charming Southern hotel. Very traditional with wooden paneled walls and large antique wood furniture with modern conveniences like free wi fi due to our Marriott Status, flat screen tv, etc. Room was updated and spacious. The hotel is surrounded by beautiful well maintained landscape and large mature trees and 20 minutes from the airport. The hotel has a... More

Was this review helpful? Yes 1
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to share your very kind comments about our hotel. We appreciated the opportunity to serve as your host on this occsion and hope we will see you again on your next visit to Charlotte! More

Richmond, Virginia
Contributor
12 reviews 12 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

after a very long day of travel, dealing with crowded places, loud people, construction and general frustrations, I arrived at the Marriott Southpark and was brought to a better state of mind! upon arrival (the hotel is nestled in an upscale esidential area, which is much better than a typical downtown location), the gentleman at the front welcomed me and... More

Was this review helpful? Yes 1
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for sharing your experience at Charlotte Marriott SouthPark. We are so glad that you enjoyed your time here and hope that we will see you back on your next visit to Charlotte..... we will have a cold bottle of water, or your choice of beverage, waiting for you! More

Fishers, Indiana
Top Contributor
71 reviews 71 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Recently stayed there a week on a business trip. Consistency as expected with the Marriott chain....HOWEVER, while the air conditioning did cool the room, it did not take out the Charlotte humidity, even at 70 degrees! The bedding and my clothes constantly felt damp and consequently it was very hard to get a good night's rest. Others in my group... More

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking time to share your feedback with us. We understand the humid conditions were frustrating during your stay. We are working on a solution to prevent the humidity from disturbing guests in their rooms. We apologize for any discomfort you had during your stay but appreciate you informing us of the conditions you experienced. More

Toronto, Ontario, Canada
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We needed to stop mid journey to Hilton Head and chose the Marriott South Park. The hotel, although older, has been very much renovated and is very well kept. It has a concierge lounge with super staff, especially Vincent, who kept the station open when we arrived late! The rooms are in good condition and we would have no problem... More

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking time to review our hotel and sharing your experiences with us! It’s great to know that we were such an ideal mid-stop for your trip. Our Hosts will value your kind comments, especially Vincent; he is a great asset to our team. We apologize for any inconveniences that occurred during your breakfast with us and will... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Our family had two adjoining rooms (which Marriott accommodated nicely). Both rooms were clean, updated, and bug-free!! :) staff was extremely helpful and courteous. Our only complaint would be to pay for wi-fi .... come on Marriott .... even McDonalds offers free wi-fi. :/

Was this review helpful? Yes 3
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We’re happy to hear how accommodating and helpful your found our Hosts to be during your stay, thank you for recognizing their efforts! It’s great to know you and your family enjoyed the adjoining rooms and found everything to be up to par. On your next visit with us, sign up for the Marriott Rewards program for free and you... More

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have recently stayed at Marriott South Park and can say that the hotel is pretty nice. The room was in a good condition and the bathrooms were clean with plenty of supplies. I found a robe in the closet (rare these days in 4* hotels). The pool and fitness center appeared well maintained. Internet was pretty expensive at $12... More

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We appreciate you taking time to review our hotel, it’s great to know how much you enjoyed staying with us. We’re glad to hear that you were delighted to find a robe in your room, along with other complimentary bathroom toiletries. We understand the frustrations with paying for WiFi but on your next visit, you can sign up for Marriott... More

Brooklyn
2 reviews
2 of 5 stars Reviewed 3 weeks ago

The interior of the hotel, looked great, but upon check-in, the reception by the staff here was tepid. This weekend, upon our arrival, he did not inquire as to any possible needs we may have. There were no pleasantries of thank you, or glad you chose Marriott, how can we help you, and he made scarce eye contact. He did... More

Was this review helpful? Yes
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking time to share your experience with us. We understand the frustrations due to lack of communication from one of our Hosts and we sincerely apologize for that. Your comments will be shared with our Front Desk staff so we can work towards improving interactions between our Hosts and Guests. Please understand this is not traditional behavior... More

Greensboro, North Carolina
Reviewer
4 reviews 4 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here this past weekend for one night. The hotel is right next to amazing shopping and a great restaurant (Pacos Tacos). But when we left I managed to forget a brand new dress hanging in the closet. I realized the next day and not only did they find it within an hour they fedexed the dress to me... More

Was this review helpful? Yes 2
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We enjoy hearing that your experience with us was above and beyond what you expected. The SouthPark area is a great neighborhood for our guests to explore shops and restaurants and we’re pleased to know you were able to experience that. When a guest leaves an item behind, it is always a priority to return it in a timely manner... More

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

This hotel is very clean, updated interior and very convenient to all of the best dining Charlotte has to offer. Great shopping within walking distance. The service was exceptional and very sincere. We look forward to staying here again.

Was this review helpful? Yes 1
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for your positive comments about our property and Hosts. It’s always a wonderful treat to hear how helpful our Hosts are and how much a guest enjoys the property. We look forward to your returning visit with us! More

Little Town
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 13, 2014 via mobile

Nice hotel nestled in beautiful part of Charlotte. Front desk staff needs customer service training. Marriott prides itself on being professional at all times at all locations. Unfortunately, this was my first negative experience and it's my hope it will be my last. Other than that, you may enjoy your stay and the city.

Was this review helpful? Yes 1
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We appreciate you taking the time to share you experience with us and are happy to hear how much you enjoyed the SouthPark area. The Marriott standard for customer is very high and I am sorry to hear that you did not feel like an appreciated customer; we hope to make every guest feel special and important. We will use... More

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Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel)
Phone Number:
Location: United States > North Carolina > Charlotte > Barclay Downs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#3 Luxury Hotel in Charlotte #5 Green Hotel in Charlotte #30 Family Hotel in Charlotte #36 Business Hotel in Charlotte #40 Romantic Hotel in Charlotte
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Number of rooms
185

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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