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All 170 Charlotte hotels

Charlotte Marriott SouthPark

4.0 of 5 Hotel   |   2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel) (Barclay Downs)
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80%
Ranked #30 of 170 Hotels in Charlotte
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
CAGIRL401 Boone, NC
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248 reviews from our community

Traveler rating
    111
    87
    25
    14
    11
See reviews for
43
59
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91
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Boone, NC
Top Contributor
65 reviews 65 reviews
33 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Marriott SourthPark s an older, but well maintained property located in SouthPark/Charlotte and very close to dining and shopping. The public areas, restaurant, and pool looked very nice, but we didn't use on this visit. Our king room was adequately sized with a large desk/chair, bedside chair & ottoman, mini refrigerator, and lighted closet (cozy robe included). At first... More

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USA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I've stayed here several times over the past few years and am always impressed by unbelievably attentive and courteous staff. The location is pretty darn swell, with scads of restaurants within walking distance. The enormous South Park mall is right across the street, a good option for a nice stroll rather than the monotony of the hotel gym treadmill. Room... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It sounds like we surpassed every expectation you could have had during your stay! Our staff will be pleased to hear that you found them friendly and attentive, along with you enjoying our hotel and the surrounding SouthPark area. We look forward to the next opportunity of hosting you and thank you for such a positive review! More

Wrightsville Beach, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

Outstanding corporate property! Outstanding customer service from checkin to departure. Rooms were excellent, spotless in room and restroom and custodial staff friendly and helpful. Would highly recommend this property for business or leisure travel.

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for recognizing the cleanliness of our guest rooms and exceptional guest service you experienced with us. It’s always a special treat to receive such positive feedback and we hope you’re able to return to our property soon so we may continue to impress you! More

Asheville, North Carolina
Contributor
12 reviews 12 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

Had a few rooms at this property for a family event. Everyting was great in the rooms, nice fitness center, and nice pool. The staff was very friendly and went out of their way to make sure we had everything we needed. The gentleman who worked in the lobby bar was amazing and have to say he made the trip.... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It’s exciting to know that your family trip was such a delight and that our hotel served for an enjoyable location. I will share your comments with our Hosts and the gentleman that helped you in the bar; he’ll be pleased to know you found him so helpful and enticing each night! Thank you for your positive review and we... More

New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Several members of our family stayed at the Marriott Charlotte South Park last weekend for a wedding. We were all so pleased with our hotel. The accommodations were excellent and the service could not be beat! We were greeted with friendly helpful staff throughout the weekend. I loved the hospitality table in the lobby- coffee, lemonade, wine, cookies, etc- what... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

It sounds like the trip and wedding were a hit! Thank you for taking the time to review our hotel and share with us all the ways you were able to enjoy our property. Our Hosts will be pleased to hear that you found them helpful and friendly, along with enjoying our welcome amenities each day. We hope you find... More

Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I recently needed a convenient 2 night stay for a short notice trip to Charlotte. I chose the SouthPark Marriott as I had some familiarity with the area. Very pleasantly surprised and have nothing but good things to say about this property. I'm surprised that some of the Trip Advisor reviews are not as positive as my stay exceeded my... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to share your positive experience with us, we appreciate knowing when we exceed a guest’s expectations! We’re happy you were able to take advantage of our “Opt Out" program for housekeeping and being able to receive Marriott points in return. We hope you continue to have opportunities to visit the SouthPark area so we... More

new york
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

If you like having your room cleaned, do not stay here. When we checked in we were given a room that was obviously not cleaned (dirty bathtub and used shower gel and fresh hair) We expressed our concerns and were told "they will move us to another room". Some one knocked on the door and handed us a key and... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to share your feedback with us. I would like to apologize for the inconveniences you experienced while staying at our hotel. We understand there is a Marriott standard our guests expect when coming to visit with us, and we are disappointed to know we fell short of that for you. The “Opt Out” program... More

Cary, North Carolina
Contributor
13 reviews 13 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent the weekend in this hotel knowing due to the location. It's right across from the mall and has a lot of dining options. We didn't expect a lot from the hotel as it is an older hotel but they did a wonderful job in renovation. The room is large and comfortable and the bathroom is spacious. The staff... More

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GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are pleased to hear that we surpassed your expectations! Thank you for commending our Front Desk Hosts are their attentiveness. We appreciate knowing that the guest rooms were to your liking and will use your suggestions to improve our breakfast options for guests. We hope to the have more opportunities of hosting you in the future! More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This was my third trip to the Marriott South Park and I become more enamored with this hotel after very trip. Upon arrival the welcoming staff has flavored water and sweets for all guests. Front desk was overly kind and efficient with check in completed in less than 3 minutes. The room has always been clean and comfortable. As difficult... More

Was this review helpful? Yes 1
Chris T, Guest Relations Manager at Charlotte Marriott SouthPark, responded to this review

Dear Sterling S We appreciate very much the positives tha you shared. We have shared your comments at daily stand up this week and the staff is very focussed on delivery the service you reported on to every guest. We look forward to your fourth visit to Charlotte. Thank you for your supprort of the Marriott family of brands. More

Atlanta, Georgia
Top Contributor
303 reviews 303 reviews
50 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent one weekend night at the hotel and I was very impressed with the degree to which the staff recognized my platinum premier status over and over. Every request such as wine glasses for the room was handled with dispatch and courtesy. The bellman did a great job of assisting my wife and the self parking is very convenient... More

Was this review helpful? Yes
Chris T, Guest Relations Manager at Charlotte Marriott SouthPark, responded to this review

Dear James C, thank you for taking the time to report on your stay with us. We appreciate all of the positives that you shared about your visit and will be addressing the breakfast items with Chef and restaurant team. We look forward to seeing you in the future and thank you for being a loyal Marriott customer. More

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Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel)
Location: United States > North Carolina > Charlotte > Barclay Downs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte

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