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All 170 Charlotte hotels

BEST WESTERN PLUS Sterling Hotel & Suites

2.5 of 5 Hotel   |   242 East Woodlawn Road, Charlotte, NC 28217 (Montclaire South)
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64%
Ranked #75 of 170 hotels in Charlotte
A recent review
5 of 5 stars reviewed 2 days ago
astrid5255 Marion, Indiana
  • Overview
  • Reviews (154)
  • Photos (23)
  • Amenities
  • Q&A
  • Room tips (16)
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154 people have reviewed this hotel

Traveler rating
    45
    47
    32
    16
    14
See reviews for
35
42
18
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Marion, Indiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel staff was caring and made sure I was picked up and brought back to the airport and to the Billy Graham library. Thank you for all of the help you gave me. The rooms are nice and the beds are comfy. The breakfast was great. I am so glad to have oatmeal in the morning.

Review collected in partnership with Best Western

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Chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

From picking us up at the airport to driving us back at 4:30 a.m. to check in for a 6:00 a.m. flight, the personnel were excellent. Cassandra and Fernando, on the front desk, were helpful in supplying information re travel on the Light rail to and from the Convention Center to providing menus for ordering food. Our room was clean... More

Review collected in partnership with Best Western

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Ossining, NY
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff helpful and friendly. Breakfast included is a good value. Very close to Lynx transit line--I was attending a conference in downtown Charlotte, and because of the good transportation, was able to stay here for much less cost than I would have had a downtown hotel. Also very close to the airport. I recommend this if you're looking for adequate... More

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Roanoke, United States
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I enjoyed our stay there when I was in town on business; and we are planning on staying at this same hotel when we are on vacation with our eleven year old son. We highly recommend this hotel for both business and pleasure.

Review collected in partnership with Best Western

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Chicago, Illinois
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked and paid for my overnight stay through Booking.com. Not only did the hotel lose my reservation, but the clerk did nothing to help clear up the issue. He made me call Booking.com, argued about the fact that I had already paid for the room, and messed up our shuttle ride to the airport for the following morning.

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Miami, Florida
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

After I read previous review, I decided to stay for one night in our way back home. The hotel is under construction. The bathtub was very dirty and towels looked like they were used for century ( almost black) They have a dumpster in front of the hotel, land that is the view from the room. The hotel looks tire... More

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Camarillo, California
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The staff at this hotel proved that they do not care about the guests comfort. There was construction going on at hotel which is fine but they set up to cut tile right outside my room window. They were cutting tile until about 7 pm each night. The first night I called the front desk to stop the noise and... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
tampa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The construction crew and the cleaning staff were noisy and you cannot sleep after 9am. Hopefully the remodeling will provide curtains that cover the window to darken the room. I only asked my room be cleaned 1 day of my 6 day stay , I returned to my room at 4pm after a day on the water to find my... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Irving, Texas
Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had stayed at this BW on a previous trip to Charlotte 2 years ago and had had a decent experience, so we chose to stay again for the 2 nights we would be in Charlotte on our trip before flying home to Dallas. What a mistake! After taking in a movie and a late dinner, we had returned to... More

Was this review helpful? Yes 1
Phillipsburg, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

the hotel was very easy to get to off the highway and a light rail stop was close by which made driving in uptown Charlotte unnecessary. It was less expensive than the hotels in the heart of Charlotte, but there was a lot around within walking distance. (good food!!) If you like the city, but don't want to be in... More

Review collected in partnership with Best Western

Was this review helpful? Yes
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Additional Information about BEST WESTERN PLUS Sterling Hotel & Suites

Address: 242 East Woodlawn Road, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte > Montclaire South
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Sterling Hotel & Suites 2.5*
Reservation Options:
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Also Known As:
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Best Western Charlotte
Charlotte Best Western

23 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style
#11 Best Value Hotel in Charlotte #58 Business Hotel in Charlotte #75 Luxury Hotel in Charlotte
Hotel Class
Number of rooms
81

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