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All 170 Charlotte hotels

BEST WESTERN PLUS Sterling Hotel & Suites

2.5 of 5 Hotel   |   242 East Woodlawn Road, Charlotte, NC 28217 (Montclaire South)
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Ranked #77 of 170 hotels in Charlotte
A recent review
5 of 5 stars reviewed yesterday
danielmI4820WC
  • Overview
  • Reviews (160)
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160 people have reviewed this hotel

Traveler rating
    47
    49
    33
    16
    15
See reviews for
36
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44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

The employees have worked at this location for a long time are dedicated to the success of the business. You can see the difference it makes. This hotel is reliable in every sense and you can expect the same level of service on each visit.

Review collected in partnership with Best Western

Was this review helpful? Yes
Charleston, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Good Stay, all amenities in the room work well, nice lighting, clean and clean smelling. Nice parking area. Helpful staff if needed. I have stayed here about 6 or 7 times over the past several years. I feel safe here as a woman traveling alone. Easy to access from interstate and/or downtown area.

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel was under remodeling. My floor was complete and rooms look nice. This hotel is a 5 minute walk to the light rail that takes you into downtown Charlotte. Plenty of restaurants are near. Staff was friendly. All parking is in front. Shuttle to airport is available.

Review collected in partnership with Best Western

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Byram, Mississippi
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Visited Charlotte for an one week sorority conference and all the hotels near the convention center were booked. My mother found this hotel and the rate for our entire stay would be cheaper than two nights downtown, so she booked it. I was a little nervous about it based on previous reviews. Here is my honest assessment of the hotel:... More

Was this review helpful? Yes 2
Asher, Kentucky
1 review
1 of 5 stars Reviewed 4 weeks ago

I booked/ prepaid with hotels.com. I could not check in without paying an additional $100 in cash or swiping my debit card for incidentals up front. I was not educated on this policy from hotels.com or from the hotel staff when I called and confirmed my reservation. I offered to put my debit card on file for any incidentals that... More

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good hotel for a visit to Charlotte as there is a train station about a minute away that takes you to Charlotte. Very helpful staff at check in but there were building works going on but this did not really bother me. Overall good hotel and would use again.

Review collected in partnership with Best Western

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Marion, Indiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel staff was caring and made sure I was picked up and brought back to the airport and to the Billy Graham library. Thank you for all of the help you gave me. The rooms are nice and the beds are comfy. The breakfast was great. I am so glad to have oatmeal in the morning.

Review collected in partnership with Best Western

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Chicago, United States
1 review
5 of 5 stars Reviewed July 20, 2014

From picking us up at the airport to driving us back at 4:30 a.m. to check in for a 6:00 a.m. flight, the personnel were excellent. Cassandra and Fernando, on the front desk, were helpful in supplying information re travel on the Light rail to and from the Convention Center to providing menus for ordering food. Our room was clean... More

Review collected in partnership with Best Western

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Ossining, NY
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 19, 2014

Staff helpful and friendly. Breakfast included is a good value. Very close to Lynx transit line--I was attending a conference in downtown Charlotte, and because of the good transportation, was able to stay here for much less cost than I would have had a downtown hotel. Also very close to the airport. I recommend this if you're looking for adequate... More

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Roanoke, United States
1 review
5 of 5 stars Reviewed July 17, 2014

My husband and I enjoyed our stay there when I was in town on business; and we are planning on staying at this same hotel when we are on vacation with our eleven year old son. We highly recommend this hotel for both business and pleasure.

Review collected in partnership with Best Western

Was this review helpful? Yes
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Additional Information about BEST WESTERN PLUS Sterling Hotel & Suites

Address: 242 East Woodlawn Road, Charlotte, NC 28217
Phone Number:
Location: United States > North Carolina > Charlotte > Montclaire South
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Sterling Hotel & Suites 2.5*
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Also Known As:
Best Western Sterling Hotel Charlotte
Best Western Sterling Hotel And Suites
Best Western Charlotte
Charlotte Best Western

23 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style
#14 Best Value Hotel in Charlotte #54 Business Hotel in Charlotte
Hotel Class
Number of rooms
81

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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