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Sheraton Charlotte Airport Hotel

#69 of 171 Hotels in Charlotte
GreenLeadersBronze level
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3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
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1 room 1 guest
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Sheraton Charlotte Airport Hotel
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337 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Charlotte Airport Hotel
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Princeton, West Virginia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 26, 2012

We return again and again to the Sheraton because it has every element we like. It is close to the airport, offers free parking while we're away (park and ride), a shuttle that runs to the airport at least every 30 minutes, friendly staff, good food and a pleasant atmosphere. We always sleep well here and enjoy the stay.

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Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

We at the Sheraton Charlotte would like to thank you for your loyalty! Our location is indeed convenient for both the guests who wish to be close to the airport and the guests who wish to be close to uptown dining and nightlife. Providing complimentary Airport shuttle service and free parking is an added value for our valued guests. We... More 

Djibouti City
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 22, 2012

The hotel staff that greeted me at nearly midnight was helpful and very friendly. They took their time to make sure all my questions were answered. Although I didn't have breakfast, it looked great and smelled good! The hotel bar was well supplied and the staff was awesome. If I had anything to say about the place that would be... More 

Was this review helpful? Yes 1
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Thank you for your review of our hotel. I am pleased you enjoyed your stay with us! Most importantly, we value the opportunity to connect with you. Next time you visit the Sheraton Charlotte Hotel, we will be happy to provide a refrigerator for your guest room at your request at the front desk. We also hope you will take... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 22, 2012

We had to stop in Charlotte unexpectedly and came across this Sheraton on dogfriendly.com. It was one of the few places that didn't charge a pet fee and had a reasonable rate. We weren't expecting much from an airport hotel near the highway, and were very pleasantly surprised. It was clean and modern with a very nice lobby and an... More 

Was this review helpful? Yes 1
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

On behalf of the Sheraton, we are delighted to hear that you had a wonderful experience. We are a pet-friendly hotel by the airport with a full service lounge and 24-hour room service. A good night sleep is very important to our travelers and we continue to get great comments about the Sheraton Sweet Sleeper™ Bed and the various amenities... More 

Charlotte, North Carolina
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 11, 2012

I was responsible for arranging a 3 day business meeting for <50 Team Members The Meeting Group did an excellent job, overcame a small challenge with the third party internet service not working at times. Would recommend the Sheraton to anyone needing a quality meeting location.

Was this review helpful? Yes 1
Douglasville, Georgia
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 6, 2012

i can't say that i ever stayed at a Sheraton before so i was quite surprise when i first walked in. High Ceiling, very open, bright, and classy. Your Typical customer service at the counter. Smiles and hellos and asking to make sure you had everything you needed. I was quite surprise they were so accommodating to switch my room... More 

Was this review helpful? Yes 1
Level Contributor
73 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 26, 2012 via mobile

Good location for airport or training. Plenty of conference space. Nice pool. Has a bar & restaurant. Lunch buffet is disappointing. Rooms are comfortable, but worn. Nice down comforter. Not a fan of the foam mattress.

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Myrtle Beach, South Carolina
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed October 25, 2012

My kids and I had an amazing time. The hotel is gorgeous. The layout of the pool and the lobby was so inviting and relaxing. I am an spg gold member and it is the best decision that I have ever made!!!! I have so many privileges and one is getting to stay in beautiful hotels like this one. My... More 

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Southport
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed October 25, 2012

I accompanied my husband on two training courses over two weeks. The public areas are modern and comfortable but the rooms are tired, especially the bathrooms. Breakfast is not included in the rate and is poor. Beds are comfortable and rooms are very clean. We had a few issues with requests not being carried out - a communication breakdown between... More 

Was this review helpful? Yes 1
Pawleys Island, South Carolina
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed October 3, 2012

As the title says- they have a great staff. Very friendly and helpful people and they must have said hello to me at least once an hour. The hotel is right beside the airport so it's perfect for an overnight stay when traveling. Conference facilities are excellent. My room looked and smelled a little dated but I guess the hotel... More 

Was this review helpful? Yes 1
Florence, South Carolina
Level Contributor
373 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 stars Reviewed October 1, 2012

We attended a 2 day/1 night conference at the Sheraton airport hotel, and were not disappointed with the accommodations, nor the conference faciities. Our room was clean and spacious. The lobby & rooms appear to have undergone some renovation in the not too distant past. Because of the special room rate and/or availability, we did not receive a room upgrade... More 

Was this review helpful? Yes 1
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