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Sheraton Charlotte Airport Hotel

#70 of 171 Hotels in Charlotte
GreenLeadersBronze level
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3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208
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Sheraton Charlotte Airport Hotel
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334 Reviews from our TripAdvisor Community

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Traveler rating
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    124
    67
    32
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Charlotte Airport Hotel
See the most recent reviews
Boulder, Colorado
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed May 29, 2015

This place knows how to do it. Service was outstanding, friendly, clean, modern; a great stay! I would recommend this hotel to anyone. I think that says enough but Traveladvisor wants me to say more-dumd.

Was this review helpful? Yes
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Quibble U, thank you for the wonderful comments regarding your most recent stay with us at the Sheraton Charlotte Airport Hotel. Our entire team is committed to providing our guests with the best in service and amenities, and we are delighted you had a relaxing stay. We truly appreciate you recommending our hotel but moreover, look forward to the opportunity... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

Cleanliness is my wife's top priority, and this place was pretty clean. We were very pleased. Overall, a great place to sleep after a long day at Carowinds. Now, the pool was pretty small and it is right in the lobby, my daughter and I usually look forward to a nice swim. This pool was a little on the small... More 

Was this review helpful? Yes
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Chancewilson97, thank you for choosing the Sheraton Charlotte Airport Hotel during your family vacation to Carowinds. I hope your family had a wonderful time riding the thrilling rollercoasters and cooling off in Boomerang Bay. We would like to thank you for taking the time to review our hotel. Cleanliness and customer service is a top priority at our hotel, thank... More 

Wilson, North Carolina
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 25, 2015

Overall very nice hotel. Easy check-in. Nice size room (#629). Comfortable bed. Very nice ballroom which held the reunion banquet. Breakfast room service delivered more food than expected. I believe I got the Continental Breakfast option. No complaints! Would highly recommend!

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Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Ocean-n-Earth, thank you for choosing the Sheraton Charlotte Airport Hotel for your JSCU Reunion. It is always a pleasure working with the Johnson C. Smith University staff and alumni. We truly appreciate you taking the time out to review our hotel and banquet facilities. It is wonderful to hear that we exceeded your expectations and our staff provided a memorable... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 19, 2015 via mobile

Visited Sheraton at Charlotte airport and found the hotel to be very nice. The hotel room was comfortable, the food in the restaurant was nice (try the salmon and kale salad). Hotel is located about 1-2 miles from Charlotte airport with shuttle service to airport.

Was this review helpful? Yes 1
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Noel, thank you for choosing the Sheraton Charlotte Airport Hotel and taking the time out to review your stay. We are delighted to hear that you had a comfortable stay and were able to experience our exceptional food at the Atrium Lounge. I personally love our Salmon here as well. The Atrium Lounge and Oscar’s Restaurant offer a variety of... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 10, 2015

Every time I come to the Charlotte area, I choose this hotel. The grounds are clean, stylish, and modern. Rooms were clean. Bar was great and the breakfast buffet amazing. Staff isn't overly friendly but always direct and helpful! See you guys soon!

Was this review helpful? Yes 1
Robin M, Guest Relations Manager at Sheraton Charlotte Airport Hotel, responded to this review

Missashtonmcc, thank you for being part of the Sheraton Charlotte Airport Hotel Family! We are delighted to be your home away from home. We truly value our regular guests, such as yourself, and thank you for taking the time to recognize our staff and review the hotel. It is wonderful to hear that you are enjoying the newly upgraded rooms... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 25, 2015

The rooms were really nice, and the lobby was large/beautiful. The pool goes from outside to inside, as part of the lobby, and the kids in it looked to be having fun. No free breakfast, which was the biggest downside. Big parking lot with plenty of room for everyone. And they allow dogs for free (we think for free, we... More 

Was this review helpful? Yes 1
Chicagoland
Level Contributor
162 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed April 22, 2015

This is your typical Sheraton, complete with fitness center, club floor and friendly staff. Very convenient to CLT airport. Didn't have any meals, but bar service was very good. Generally convenient to all things Charlotte metro area - would definitely return.

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Pennsylvania
Level Contributor
114 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 stars Reviewed April 16, 2015

We stayed at the Sheraton after our flight was cancelled. The room was average size. Bathroom was nice size. Both were clean. We did not have toothbrushes, and they provided these at the desk. We got the last room in the hotel, therefore we were on the club floor. They offer breakfast, beverages, including alcoholic drinks, and a variety of... More 

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turlock, ca
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed April 13, 2015

We stayed here overnight before our flight to St Lucia. Very nice hotel, good lobby bar and quiet comfortable rooms. Must be dog friendly as a man had five Pomeranians on a leash in the elevator. The shuttle driver was very helpful and courteous. Definitely recommend staying here.

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Prosper, Texas
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 8, 2015

Stayed here recently only out of convenience and so glad I did. It is older, yes, BUT it has been remodelled and they've done a great job. Very welcoming staff. I was offered an upgrade in recognition of my SPG Platinum status. Visited the club lounge for breakfast and it was good. Can't speak to the airport shuttle as I... More 

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